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Beoordelingen van Comfort Inn & Suites

2.5 out of 5
Comfort Inn & Suites
227 Paint Lick Rd, Berea, KY

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 272 van 530 beoordelingen" "
Gastenscore: 8 - Goed. 152 van 530 beoordelingen" "
Gastenscore: 6 - Redelijk. 61 van 530 beoordelingen" "
Gastenscore: 4 - Matig. 29 van 530 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 16 van 530 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,2/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Phil

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were quite satisfied for the price we paid. The desk staff was very friendly and efficient, the room was clean and comfortable, and the breakfast was among the best we've had as part of a lodging package.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Anna

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had a long drive and was able to get a quick reservation. Very clean and quite
1 nacht verbleven in mei 2024
Reactie van San op 3 mei 2024
Dear Anna, we are thrilled to hear about your wonderful stay at our property. We really appreciate your 5 star review. Your positive comments are encouraging too much to all our staff. Hope to welcome you back again and have a nice day!!

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van San op 27 apr 2024
Dear Elizabeth, Thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 5/5 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!

10/10 – Uitstekend

Doris

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The bed was very comfortable
1 nacht verbleven in april 2024
Reactie van san op 21 apr 2024
Dear Doris, Thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 5/5 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!

8/10 – Goed

Chris

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great , breakfast good. Clean and quiet.
1 nacht verbleven in april 2024
Reactie van san op 17 apr 2024
Dear Chris, Thank you so much for taking the time to complete this survey regarding your recent stay at our property with an very good score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!

8/10 – Goed

Eyleen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall, it was good. I stayed for a week. The only thing I did not like about the breakfast was that it was the same every day.
7 nachten verbleven in april 2024
Reactie van san op 10 apr 2024
Dear Eyleen, Thank you so much for taking the time to complete this survey regarding your recent stay at our property with a good score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!

8/10 – Goed

Christine

1 nacht verbleven in maart 2024
Reactie van san op 4 apr 2024
Dear Christine, Thank you so much for taking the time to complete this survey regarding your recent stay at our property with a good score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!

2/10 – Ontzettend slecht

Sharon

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I thought this hotel was disgusting. Pieces of hair all over on the floor. Housekeeper never came in to tidy up room
4 nachten verbleven in maart 2024
Reactie van san op 30 mrt 2024
Dear Sharon, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Have a nice day and we hope to see you again.

10/10 – Uitstekend

Kimberley

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room is very clean and staff is friendly
1 nacht verbleven in maart 2024
Reactie van san op 30 mrt 2024
Dear Kimberely, Thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 5/5 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!

8/10 – Goed

Edmond

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quite area and room was what I needed.
1 nacht verbleven in maart 2024
Reactie van San op 29 mrt 2024
Dear Edmond, Thank you so much for taking the time to complete this survey regarding your recent stay at our property with a good score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!

6/10 – Redelijk

Bobbie

2 nachten verbleven in maart 2024
Reactie van san op 17 apr 2024
Dear Bobbie, Thank you so much for taking the time to complete this survey regarding your recent stay at our property with a good score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!

8/10 – Goed

Michael, London

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property clean and check in seamless. Only issue was banging noise at front of building that went on for a couple of hours into the night
1 nacht verbleven in maart 2024
Reactie van san op 25 mrt 2024
Dear Michael, Thank you so much for taking the time to complete this survey regarding your recent stay at our property with a good score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!

8/10 – Goed

graham

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place right off i75 clean comfortable room , great price . Would definitely stay again
1 nacht verbleven in maart 2024
Reactie van san op 13 mrt 2024
Dear Graham, Thank you so much for taking the time to complete this survey regarding your recent stay at our property with an good score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!

10/10 – Uitstekend

Randy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in maart 2024
Reactie van San op 12 mrt 2024
Dear Randy, Thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 5/5 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!

8/10 – Goed

Ken

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was good. The bed was comfortable, the complimentary breakfast was wonderful, one of the best, and the shower was very good. The curtains were mostly room darkening (which is a dealbreaker for me) but needed a little attention at the top. There was no written information in the room telling us the Wi-Fi passcode or about the tv remote or nearby restaurants or where the ice machines were. But the desk person was helpful in finding a variety (really near & easy to get to) of restaurants. I would definitely stay there again.
1 nacht verbleven in maart 2024
Reactie van san op 7 mrt 2024
Dear Ken, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Have a nice day and we hope to see you again.

10/10 – Uitstekend

Derick

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Simple, clean, friendly.
1 nacht verbleven in maart 2024
Reactie van san op 6 mrt 2024
Dear Derick, Thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 5/5 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!

6/10 – Redelijk

Thomas

1 nacht verbleven in maart 2024
Reactie van San op 27 mrt 2024
Dear Thomas, thank you for taking the time to complete this survey regarding your recent stay at our property. We hope you will come back and see us again. Have a good day!

10/10 – Uitstekend

David

1 nacht verbleven in maart 2024
Reactie van san op 25 mrt 2024
Dear David, Thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 5/5 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!

10/10 – Uitstekend

Terry

1 nacht verbleven in maart 2024
Reactie van san op 25 mrt 2024
Dear Terry, Thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 5/5 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!

10/10 – Uitstekend

Thomas

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great choice right off Interstate 75. Breakfast was really good. Food choices really close by. Not a new place but well run and nicely updated.
1 nacht verbleven in februari 2024
Reactie van san op 28 feb 2024
Dear Thomas, Thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 5/5 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!

10/10 – Uitstekend

Mary

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Much Needed Rest
What a treasure find after having been on the road for a very long day! Fell into a extremely comfortable bed slept like a rock. The next morning they fed me a great breakfast and I grabbed a coffee on the way out the door and back on the road refreshed and rejuvenated!
1 nacht verbleven in februari 2024
Reactie van san op 26 feb 2024
Dear Mary, thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 10/10 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
Good stay for 1 night. Breakfast was ok. No vending machines
1 nacht verbleven in februari 2024
Reactie van san op 26 feb 2024
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Have a nice day and we hope to see you again.

10/10 – Uitstekend

Gregory

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Exactly what I expect from Comfort. Well done.
1 nacht verbleven in februari 2024
Reactie van san op 25 feb 2024
Dear Gregory, thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 5/5 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!

6/10 – Redelijk

Sarah

Negatief: Netheid
Cons: This hotel was not very clean. The extra pillows in the room smelled like sweat and had mascara stains on them. The bathtub had a large pink/red stain likely from lime but that can be cleaned. There was not a do not disturb sign in my room. Pros: breakfast was very good. Reasonably priced. Close to the interstate and restaurants
3 nachten verbleven in februari 2024
Reactie van san op 20 feb 2024
Dear Sarah, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Have a nice day and we hope to see you again.

8/10 – Goed

Deborah

1 nacht verbleven in februari 2024
Reactie van san op 17 feb 2024
Dear Deborah, Thank you for taking the time to complete the survey. We hope you will come back and see us again soon.

10/10 – Uitstekend

Kyung-il, Bogart

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good enough!
1 nacht verbleven in februari 2024
Reactie van San op 9 feb 2024
Dear Kyung-il, thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 10/10 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!

6/10 – Redelijk

willie

Reisde met familie
This hotel needs a major facelift. The plumbing was horrible. The deterioration in tub was pretty bad. The toilet was rocking. I guess for $100 you can’t complain but it is a Comfort Inn
1 nacht verbleven in januari 2024
Reactie van san op 3 feb 2024
Dear Willie, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Have a nice day and we hope to see you again.

10/10 – Uitstekend

Regina

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van san op 3 feb 2024
Dear Regina thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 10/10 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!

4/10 – Matig

James

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The bathrooms need to be updated a d they are only double beds. Ok breakfast
1 nacht verbleven in januari 2024
Reactie van san op 31 jan 2024
Dear James, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Have a nice day and we hope to see you again.

10/10 – Uitstekend

Kipp

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great price
Great service and price for the room I got!!!
1 nacht verbleven in januari 2024
Reactie van San op 28 jan 2024
Dear Kipp, thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 10/10 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!

8/10 – Goed

John

1 nacht verbleven in januari 2024
Reactie van san op 11 feb 2024
Dear John, Thank you for taking the time to complete the survey. We hope you will come back and see us again soon.

10/10 – Uitstekend

Rebecca

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van SAN op 17 jan 2024
Dear Rebecca, thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 10/10 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!

10/10 – Uitstekend

Marlys

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super comfortable
We were delighted to stay at this motel. The rooms look to have been recently remodeled. Everything was in great shape and the bed was super comfortable. Great water pressure in the shower, which included a grab-bar. Tasty hot breakfast. Very quick check-in and check-out. We look forward to staying here again when we pass through.
1 nacht verbleven in januari 2024
Reactie van san op 8 jan 2024
Dear Marlys, thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 10/10 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
BEREA GET AWAY
Was a pleasant stay few hick ups on arrival but management was there and addressed problems within minutes. . Great service and will atay there again...
3 nachten verbleven in december 2023
Reactie van san op 8 jan 2024
Dear David, thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 10/10 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!

10/10 – Uitstekend

REBECCA

1 nacht verbleven in december 2023
Reactie van San op 28 jan 2024
Dear Rebecca, thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 5/5 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!

10/10 – Uitstekend

Madelaine

Reisde met partner
Positief: Netheid, personeel en service
1 nacht verbleven in december 2023
Reactie van san op 31 dec 2023
Dear Madelaine, thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 5/5 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!

2/10 – Ontzettend slecht

Marsha, Camby

3 nachten verbleven in december 2023
Reactie van San op 4 jan 2024
Dear Marsha, Thank you for taking the time to complete the survey. We hope you will come back and see us again soon.

8/10 – Goed

Ken

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van SAN op 9 dec 2023
Dear Ken, Thank you for taking the time to complete the survey. We hope you will come back and see us again soon.

8/10 – Goed

Kenneth

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Its on the smaller side of hotels which worked well for us as my wife has difficulty walking long distances
1 nacht verbleven in november 2023
Reactie van san op 2 dec 2023
Dear Kenneth, Thank you for completing our survey regarding your recent stay at our hotel. Your great review is encouraging too much to all staff. We hope you will come back and see us again soon!

4/10 – Matig

Marsha, Camby

3 nachten verbleven in november 2023
Reactie van san op 21 dec 2023
Dear Marsha, Thank you for taking the time to complete the survey. We hope you will come back and see us again soon.

8/10 – Goed

Myrna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What i didnt like was that I was not given enough towels for 3 persons. the shower curtain was dirty on the base. My sheet had a stain on it. I told the service and it was immediately taken care of. What I liked was the staff The breakfast area Cleanliness of area Convenient and the quietness and I did feel safe.
3 nachten verbleven in november 2023
Reactie van San op 28 nov 2023
Dear Myrna, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We apologize for not exceeding your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. Have a nice day and we hope to see you again.

10/10 – Uitstekend

Ivan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to the highway, quiet, comfortable, great spacious rooms, and delicious breakfast!
1 nacht verbleven in november 2023
Reactie van San op 28 nov 2023
Dear Ivan, Thank you for completing our survey with excellent 5/5 scores regarding your recent stay at our hotel. Your great review is encouraging too much to all staff. We hope you will come back and see us again soon!

10/10 – Uitstekend

Sandy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great rooms, breakfast was outstanding.
4 nachten verbleven in november 2023
Reactie van San op 28 nov 2023
Dear Sandy, Thank you for completing our survey with excellent 5/5 scores regarding your recent stay at our hotel. Your great review is encouraging too much to all staff. We hope you will come back and see us again soon!

6/10 – Redelijk

Marsha, Camby

2 nachten verbleven in november 2023
Reactie van San op 17 dec 2023
Dear Marsha, Thank you for taking the time to complete the survey. We hope you will come back and see us again soon.

10/10 – Uitstekend

Brittany

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van San op 19 nov 2023
Dear Brittany, thank you for completing our survey with excellent 10/10 scores regarding your recent stay at our hotel. Your great review is encouraging too much to all staff. We hope you will come back and see us again soon!

4/10 – Matig

Marsha, Camby

3 nachten verbleven in november 2023
Reactie van San op 7 dec 2023
Dear Marsha, Thank you for taking the time to complete the survey. We hope you will come back and see us again soon.

10/10 – Uitstekend

Chris, Geraldine

1 nacht verbleven in november 2023
Reactie van San op 5 dec 2023
Dear Chris thank you so much for taking the time to complete this survey regarding your recent stay at our property with an excellent 5/5 score. We greatly appreciate your wonderful feedback and it is encouraging too much to all our staff. We hope you will come back and visit us again!

10/10 – Uitstekend

Cherri

1 nacht verbleven in november 2023
Reactie van san op 6 nov 2023
Dear Cherri, thank you for completing our survey with excellent 10/10 scores regarding your recent stay at our hotel. Your great review is encouraging too much to all staff. We hope you will come back and see us again soon!

10/10 – Uitstekend

Patrick

1 nacht verbleven in november 2023
Reactie van san op 25 nov 2023
Dear Patrick, thank you for completing our survey with excellent 5/5 scores regarding your recent stay at our hotel. Your great review is encouraging too much to all staff. We hope you will come back and see us again soon!

10/10 – Uitstekend

Edward

1 nacht verbleven in oktober 2023
Reactie van san op 28 okt 2023
Dear Edward, Thank you for completing our survey with excellent 10/10 scores regarding your recent stay at our hotel. Your great review is encouraging too much to all staff. We hope you will come back and see us again soon!