Standaard kamer, 1 queensize bed, uitzicht op zwembad | Gratis wifi, beddengoed
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Beoordelingen van Bay Meadows Resort

3 out of 5
Bay Meadows Resort
39756 Big Bear Blvd., P.O.Box 1522, Big Bear Lake, CA

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 535 van 816 beoordelingen" "
Gastenscore: 8 - Goed. 193 van 816 beoordelingen" "
Gastenscore: 6 - Redelijk. 44 van 816 beoordelingen" "
Gastenscore: 4 - Matig. 32 van 816 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 816 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Traci

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Ulysses R op 20 mei 2024
Thank you Tricia for your feedback we really appreciated hope to have you back soon, have a great day.

8/10 – Goed

Karina

1 nacht verbleven in mei 2024
Reactie van Ulysses R op 16 mei 2024
we appreciated your feedback, have a great day.

10/10 – Uitstekend

RAE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Ulysses R op 16 mei 2024
thank you we appreciated your feedback. have a great day

10/10 – Uitstekend

Albert

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was perfect for what we needed. Clean, comfortable bed, dog friendly, great location. Will definitely return.
2 nachten verbleven in april 2024
Reactie van Ulysses R op 10 mei 2024
We really appreciated your feedback it is very important to know how was your stay hope to see you next time.

6/10 – Redelijk

Eric, Hawthorne

Not much help when needed from office. No phone number available to call and request necessities. Had to walk to office and wait for them to answer the door sometimes no answer at door. Pots and pans utensils etc in poor conditions. Toilet would rock to one side. Heater works but does not turn off when setpoint is met would get way to hot could not leave on overnight would have to turn off and on the whole entire stay while in the cabin. Cabin is cozy but needs some things addressed. All in all was a good stay and made great memories with the family despite the inconveniences
2 nachten verbleven in april 2024
Reactie van Ulysses R op 17 apr 2024
We really appreciated your feedback of course there is a phone number right outside of our office, you can also check our phone number online, I remember you came only one time I was here all the the time I did not see you come few times and I opened the door promptly.

2/10 – Ontzettend slecht

Karen

Reisde met huisdieren, Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
I have never written a negative review before. However, I can not recommend Bay Meadows Resort (Big Bear Lake) given our experience. When we arrived at Bay Meadows Resort yesterday, the Staff Person at Reception told us that the "power was out". He indicated that there was no electricity due to an outage in Big Bear. What he did not indicate that the heating and stove were electric so unavailable! Our cabin/cottage was 44 degrees when we entered it. It would become colder during the night. We returned to Reception and said there it was too cold to stay there. He consulted with someone on the phone and offered to return half the payment as it "wasn't their fault". We explained that when we booked a night at Bay Meadows (at $230/night) we expected to have heat and lights. Since they were not being provided, we should receive a full refund. He refused that request. We told him that we would write an Expedia review about our poor experience. We left and found a wonderful place (Saddleback Inn) in Lake Arrowhead (26 miles away). It had heat, lights, working kitchen, and a nice restaurant. It was also the same price as the Bay Meadows Resort. I recommend staying only at places where guest experiences are valued! We did not find that at Bay Meadows Resort.
1 nacht verbleven in maart 2024
Reactie van Ulysses R op 17 apr 2024
Thank you for your feedback, I'm glad you found a hotel (26 miles away) it means there was no power in a big bear lake. after you left I called wit out response I also sent you a message through Expedia letting you know that the power was back on.

10/10 – Uitstekend

Marylou

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was extremely surprised how much we loved this location. We got room 123 and were next to the gazebo and nice snowy patch next to our back porch as well as a lil river and bridge. The pictures are honestly not flattering so I was a lil nervous but definitely happily surprised with the room it had a bedroom a walk in closet a walk in shower a kitchen with all kinds of kitchen supplies and full size fridge a sofa bed and heater. We will definitely be coming back.
1 nacht verbleven in maart 2024
Reactie van Ulysses R op 17 apr 2024
We are glad to hear that and that everything was great we hope to see you soon again, have a great evening.

10/10 – Uitstekend

Monica

Great staff and location!
1 nacht verbleven in maart 2024
Reactie van Ulysses R op 17 apr 2024
Thank you so much Monica we appreciated your feedback have a great evening.

10/10 – Uitstekend

Shashi

Reisde met huisdieren, Reisde met familie en kleine kinderen
Nice staff and very helpful. Very convenient location to Big Bear Village and also eateries. Car park right at your cabin. Highly recommend.
1 nacht verbleven in maart 2024
Reactie van Ulysses R op 17 apr 2024
We really appreciated your feedback we hope to see you again.

10/10 – Uitstekend

Monica

Reisde met huisdieren, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice staff, great location and super clean rooms/cabins!
1 nacht verbleven in maart 2024
Reactie van Ulysses R op 17 apr 2024
Thank you Monica, we really appreciated your feedback.

8/10 – Goed

Ernest

Reisde met partner
Positief: Netheid, voorzieningen
We were the only patrons at this establishment Could be because it's off season there wasn't much snow. Nice size room. Equipped with microwave and fridge Downside is the shower is VERY small.
1 nacht verbleven in februari 2024
Reactie van Ulysses R op 17 apr 2024
we are sorry to hear that next time let us know so we can switch you to a different room. thank you for your feedback.

8/10 – Goed

Kathleen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Booked 1 night for a family of 3 weekend getaway. The Cabin we booked is fairly small but it was just we needed for one night. Small kitchen and the Living room had couch that turned into a bed for our teenager and bedroom has queen bed. The bathroom was also small but everything worked just fine. It’s right off the main road and less than a mile from The Village. I did have a hard time speaking with anyone at the location. A week priory to our arrival , I tried to reach out to the property and no answer. I even left a voicemail and requested a call back. I finally was able to speak with someone a day before my check in where they stated they are the only one working the property so it was hard for them to answer calls. Other than that, we had a great experience & will consider staying there again.
1 nacht verbleven in februari 2024
Reactie van Ulysses R op 17 apr 2024
Thank you so much for your feedback much appreciated hope to see you again, we apologize for the inconveniences lets make everything great next time.

10/10 – Uitstekend

david, san juan capistrano

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice old style room , very warm and quiet. Will stay here again
1 nacht verbleven in februari 2024
Reactie van Ulysses R op 17 apr 2024
Thank you David we really appreciated your feedback, have a great day.

10/10 – Uitstekend

Yin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location , close to the big bear lake; very cozy cottage .
1 nacht verbleven in februari 2024
Reactie van Ulysses R op 17 apr 2024
Thank you so much for your feedback we are glad to hear that hope to see you soon again.

10/10 – Uitstekend

Jeffrey, Victorville

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Every thing was great! It's a nice property to stay at it's quiet and near the village, the staff are professional and nice. 10/10 I would stay here again.
1 nacht verbleven in februari 2024
Reactie van Ulysses R op 17 apr 2024
We really appreciated your feedback hope to see you again have a great day.

10/10 – Uitstekend

Andre

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We love it !
1 nacht verbleven in februari 2024
Reactie van Ulysses R op 17 apr 2024
Thank you so much for your feedback really appreciated, have a great day.

10/10 – Uitstekend

adrian

2 nachten verbleven in februari 2024
Reactie van Ulysses R op 17 apr 2024
Thank you Adrian for your feedback. have a great evening.

10/10 – Uitstekend

ALEXANDER

Positief: Netheid
Muy buenas cabañas tienen todo los de un hogar
1 nacht verbleven in februari 2024
Reactie van Ulysses R op 17 apr 2024
Muchas gracias por sus comentarios esperamos verlos pronto.

8/10 – Goed

Rosee

Reisde met huisdieren, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful staycation with the family and pup. Stargazing at night. Walk around the village and also tubing in the day. Convenient location.

10/10 – Uitstekend

Nihar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and cozy, will definitely be back!
1 nacht verbleven in februari 2024
Reactie van Ulysses R op 13 feb 2024
Hope to see you again Nihar, we really appreciated your feedback. have a great evening.

10/10 – Uitstekend

Savannah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was amazing for what we needed! I really enjoyed the couch and the living room setup!
2 nachten verbleven in februari 2024
Reactie van Ulysses R op 13 feb 2024
Thank you Savannah! we appreciated your feedback we are glad you like your room. hope to see you next time.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Ulysses R op 13 feb 2024
We really appreciated your feedback have a great evening.

10/10 – Uitstekend

Camryn

1 nacht verbleven in februari 2024
Reactie van Ulysses R op 17 apr 2024
Thank you Camryn, we appreciated your feedback have a great evening.

10/10 – Uitstekend

Ana E

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Ulysses R op 13 feb 2024
Thank you for your feedback we really appreciated have a great evening.

8/10 – Goed

Mark

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
A roof over your head
Clean room. Smaller than expected.
2 nachten verbleven in januari 2024
Reactie van Ulysses R op 13 feb 2024
We are sorry about the size of the room.

10/10 – Uitstekend

Jose Rennante

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet and close to town
1 nacht verbleven in januari 2024
Reactie van Ulysses R op 13 feb 2024
Thank you for your feedback we really appreciated it have a great evening.

8/10 – Goed

Dongwoon, SAN DIEGO

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything is nice except that all amenities are prepared only for 3 people. The traffic to big bear ski resorts can be jammed.
1 nacht verbleven in januari 2024
Reactie van Ulysses R op 13 feb 2024
We really appreciated your feedback we can't do anything about the traffic since it is always pack when are holidays. Next time you will have amenities for 4 people.

6/10 – Redelijk

Azure

Reisde met huisdieren, Reisde met familie
It was a cute little place don’t get me wrong! staff was very polite, we even brought our dog and they weee totally fine with that! only thing i would say is that the wifi doesn’t really work that great on the tv and cuts in and out and skips the show. other than that we stayed for 3 nights and had a great time!
3 nachten verbleven in januari 2024
Reactie van Ulysses R op 13 feb 2024
We are sorry that things did not go well we are going to work on our wi-fi to make sure it will be working properly.

10/10 – Uitstekend

Jessica

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My friends and I really enjoyed our stay here! We got the cabin experience with a full kitchen (including pots/pans, bowls/plates, eating utensils), being able to prepare our own foods after a long day at the ski resort! The staffs were also very nice in assisting us with accessing the hot tub and sauna room. Huge plus!
1 nacht verbleven in december 2023
Reactie van Ulysses R op 13 feb 2024
Thank you for your feedback hope to see you soon again!

4/10 – Matig

Salvador

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The office people called to make false accusations.saying that their was a dog. They had a dog. They called me atttacking me and calling me bad names saying they don’t care that they gonna make a police report and just threading me. Bad customer service in the office and just calling my personal phone making false acusations. Their office dog was barking at me and they looked at me like if I was a stranger and did not greet or gave customer service.
Reactie van Ulysses R op 23 jan 2024
I hope I wont see you again in my resort. Make yourself a favor and don't travel or book a room for two and bring 3 extra person sleeping, smoking weed in the room and treat it like is your home because it looks like you guys have a ratonero or mugrero in your home. As we are the owners we have the right to call the number you file on your reservation to let you know how horrible you guys left my cabin, which we have evidence.

10/10 – Uitstekend

Adrik

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed here for my girlfriend’s birthday and I was so happy with everything about this place. They are very accommodating and truly went above and beyond to make our stay amazing! They gave us a free upgrade because it was my girlfriend’s birthday and even offered to keep the jacuzzi open for an extra hour. I’ll definitely be coming back and will be recommending this place to friends and family!
Reactie van Ulysses R op 13 feb 2024
We really appreciated your feedback have a good evening.

4/10 – Matig

Alexander

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
“Sofa bed” turned out to be a lumpy, leather futon. Bright lights shone through the window and prevented my kids from sleeping. Property manager was nice and tried to help but couldn’t do much.
2 nachten verbleven in januari 2024
Reactie van Ulysses R op 21 jan 2024
Manager "couldn't do much" LOL! I did all you asked next time I have red carpet for you!

10/10 – Uitstekend

Hong Y

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Room is good and clean , service helps good. Only problem is water shower it was run slow and not strong. At night time i hear noiseless from garbage can . Overall we feel comfort outside and inside. Nice view
1 nacht verbleven in januari 2024
Reactie van Ulysses R op 21 jan 2024
Thank you for your feedback have a great day!

8/10 – Goed

william jr.

2 nachten verbleven in januari 2024
Reactie van Ulysses R op 21 jan 2024
Thank you for your feedback have a great day!

10/10 – Uitstekend

Karla

Positief: Netheid
1 nacht verbleven in januari 2024
Reactie van Ulysses R op 21 jan 2024
Thank you for your feedback have a great day!

10/10 – Uitstekend

Shawn

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Place to Stay!
Not too badly priced, excellent customer service, clean, comfortable, night stay. Highly recommend for families! Overall great place to stay!
1 nacht verbleven in januari 2024
Reactie van Ulysses R op 21 jan 2024
Thank you for your feedback have a great day!

6/10 – Redelijk

Patricia Flores de

2 nachten verbleven in december 2023
Reactie van Ulysses R op 13 feb 2024
Thank you for your feedback

6/10 – Redelijk

Brett

1 nacht verbleven in januari 2024
Reactie van Ulysses R op 13 feb 2024
Thank you for your feedback have a great evening.

10/10 – Uitstekend

Raphael

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Ulysses R op 21 jan 2024
Thank you for your feedback have a great day!

10/10 – Uitstekend

Yumi

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and cozy resort. Good condition.
1 nacht verbleven in december 2023
Reactie van Ulysses R op 21 jan 2024
Thank you for your feedback have a great day!

4/10 – Matig

Nhu, Garden grove

2 nachten verbleven in december 2023
Reactie van Ulysses R op 21 jan 2024
Thank you for your feedback have a great day!

10/10 – Uitstekend

Erika

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Ulysses R op 21 jan 2024
Thank you for your feedback have a great day!

8/10 – Goed

Gustavo

1 nacht verbleven in december 2023
Reactie van Ulysses R op 21 jan 2024
Thank you for your feedback have a great day!

4/10 – Matig

Ivan

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Good staff. Poor facilities
1 nacht verbleven in december 2023
Reactie van Ulysses R op 21 jan 2024
Thank you for your feedback have a great day!

4/10 – Matig

Armenak

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in december 2023
Reactie van Ulysses R op 21 jan 2024
Thank you for your feedback have a great day!

10/10 – Uitstekend

Jose

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place with jacuzzi and sauna!
1 nacht verbleven in december 2023
Reactie van Ulysses R op 21 jan 2024
Thank you for your feedback have a great day!

10/10 – Uitstekend

Diego

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The cabin was perfect for us, a family of 5. Plenty of room with cozy fireplace. Looking forward to another stay here.
2 nachten verbleven in december 2023
Reactie van Ulysses R op 21 jan 2024
Thank you for your feedback!

10/10 – Uitstekend

Bryan

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stayed here 5 times, great location and always enjoyed it. Stayed in the jacuzzi cabin.
1 nacht verbleven in december 2023
Reactie van Ulysses R op 21 jan 2024
Thank you for your feedback have a great day!

10/10 – Uitstekend

Hector

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful cabin on a great location
1 nacht verbleven in december 2023
Reactie van Ulysses R op 21 jan 2024
we really appreciated your feedback!

8/10 – Goed

siu ling

2 nachten verbleven in december 2023
Reactie van Ulysses R op 21 jan 2024
Thank you for your feedback!