Exterieur

Beoordelingen van Bilbao City Center by abba Suites

3.5 out of 5
Bilbao City Center by abba Suites
Calle Huertas de la Villa 15, Bilbao, Bilbao

Beoordelingen

9,8

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 160 van 182 beoordelingen" "
Gastenscore: 8 - Goed. 20 van 182 beoordelingen" "
Gastenscore: 6 - Redelijk. 1 van 182 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 182 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 182 beoordelingen" "

10/10

Netheid

9,6/10

Personeel en service

9,4/10

Voorzieningen

9,8/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Janey

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
De locatie in de stad was ook heerlijk, vlakbij de rivier en de mooiste brug van Bilbao. Ook genoeg mogelijkheden om hard te lopen langs de rivier.
4 nachten verbleven in juni 2022
Reactie van Aintzane Arrieta, General Manager op 27 jun 2022
Beste Janey Hartelijk dank voor uw positieve feedback. Het doet ons enorm veel plezier dat u heeft genoten van uw verblijf en we hopen dat u een leuk bezoek heeft gehad aan Bilbao. Met vriendelijke groet, Aintzane Arrieta, General Manager

8/10 – Goed

Jolande

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Really nice place to stay, friendly staff, nice apartment with very good bed. Well located with most within easy walking distance. Only downside is that there is no view except on a wall at 2-3 meters and very little daylight. Topfloor (superior) apartments seem to have access to an outside area. It is what we really missed (on 3rd floor).
4 nachten verbleven in juni 2022
Reactie van Aintzane Arrieta, General Manager op 19 jun 2022
Dear Jolande, Thank you for commenting on your visit. We are delighted that you had a pleasant stay with us and that our location was convenient for you. It is rewarding for our team to be complimented by a guest, and we are so happy that you received courteous service. Our apartments do provide different views, some with inner courtyard views and others with views of the street. Please don't hesitate to let us know your preferences on any future stays and we will do our best to satisfy your requests, depending on availability. We all hope to see you again in the future. Kind regards, Aintzane Arrieta, General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Uitstekende studio op loopafstand van centrum
Ruime studio van alle gemakken voorzien. Schoon, geen geluidsoverlast. Vriendelijk personeel. Studio aan achterkant gelegen, geen uitzicht. Leuk wijkje.
3 nachten verbleven in mei 2022
Reactie van Aintzane Arrieta, General Manager op 14 jun 2022
Beste gast, Hartelijk bedankt voor uw fijne feedback. Het doet ons plezier dat u genoten heeft van uw verblijf bij ons en dat we u konden bekoren met onze gunstige ligging, onze ruime studio's en de vriendelijkheid van onze medewerkers. De studio's aan de achterkant van het hotel zijn inderdaad erg rustig gelegen, zodat u geen enkele last heeft van gehorigheid. Hartelijke groet en graag tot ziens, Aintzane Arrieta, General Manager

8/10 – Goed

Lieve

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Goeie lokatie, vriendelijke staff
4 nachten verbleven in mei 2022
Reactie van Aintzane Arrieta, General Manager op 14 jun 2022
Beste Lieve Hartelijk dank voor uw positieve feedback. De tevredenheid van onze gasten is ons zeer dierbaar en het is ook lonend te mogen lezen dat alles naar wens was. Ons team dankt u voor het compliment. Met vriendelijke groet, Aintzane Arrieta, General Manager

10/10 – Uitstekend

Larisa

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Me gusto muchisimo la propiedad y la recomiendo .
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Vicki E, Beaverton

Positief: Netheid
4 nachten verbleven in mei 2024

10/10 – Uitstekend

sheila

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
After three weeks traveling around Spain we wanted to end our trip in a quiet, more “roomier” place than a hotel room. ABBA Suites was perfect! A well-equipped kitchen for the 3 days that we were there, a block away from a grocery store and a 15-minute walk to the Guggenheim Museum. The Old Town was about 20-minute walk but an enjoyable one dive a good part of it was walking along the riverside.
4 nachten verbleven in april 2024
Reactie van Bilbao City Center, General Manager op 7 mei 2024
Dear Sheila,Thank you for taking the time to review your stay.It brings us immense pleasure to learn that you appreciated the tranquil atmosphere and spacious accommodation that our suites provide. Your satisfaction with the well-equipped kitchen and the convenience of having a grocery store so close is a testament to our commitment to guest comfort and autonomy.The location of abba Suites Bilbao City Center, a mere stroll away from the iconic Guggenheim Museum and the charming Old Town, is indeed one of our most beloved features. We are glad it contributed positively to your Bilbao experience.Furthermore, your commendation on the cleanliness of our rooms and the overall condition of the hotel is greatly valued. We take pride in maintaining high standards to ensure our guests enjoy a pristine environment. The positive feedback on the room amenities also affirms our efforts to provide an exceptional stay for everyone who visits us.We look forward to welcoming you back in the future.Best wishes,Bilbao City Center, General Manager

10/10 – Uitstekend

Margit

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2024

10/10 – Uitstekend

Fiona

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very modern, clean and safe.
4 nachten verbleven in februari 2024
Reactie van Bilbao City Center, General Manager op 21 mrt 2024
Dear Fiona,Thank you for taking a moment to review your experience.We're delighted to hear you found our apartments modern, clean, and safe. Our team is committed to maintaining the highest standards of cleanliness and ensuring the security of our guests. We look forward to seeing you again in the future. Best wishes,Bilbao City Center, General Manager

10/10 – Uitstekend

Alastair, Chelmsford

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Brilliant location to get around the whole city. Nice set up with all amenities considered. Definitely recommend.
4 nachten verbleven in februari 2024
Reactie van Bilbao City Center, General Manager op 2 mrt 2024
Dear Alastair,Thank you for such a positive review.We're delighted to hear you found our location ideal for exploring the city and appreciated the amenities provided in our apartments. It's great to know that you would recommend our accommodation to others.We look forward to the pleasure of welcoming you back on your next visit. Best wishes,Bilbao City Center, General Manager

10/10 – Uitstekend

Dawn

Positief: Netheid, staat van de accommodatie en faciliteiten
Reactie van Bilbao City Center, General Manager op 29 jan 2024
Dear Dawn,Thank you for taking the time to review your stay.We look forward to welcoming you back in the future.Best wishes,Bilbao City Center, General Manager

10/10 – Uitstekend

Orphelia

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Fully equipped studio with kitchen and laundry utilities. Everything in perfect condition. Modern and cosy studio. Close to airport shuttle (1 stop, 20 minutes). Located 100 meters from Zubizurri bridge. Guggenheim and Casco Viejo right around the corner. Quiet stay and friendly staff. We spent four nights here and felt at home.
Reactie van Bilbao City Center, General Manager op 23 jan 2024
Dear Helia,Thank you for taking the time to review your stay.We're thrilled to hear that you found the studio fully equipped and in perfect condition, which reflects our commitment to providing a homely experience with modern comforts. Our proximity to the airport shuttle and iconic landmarks such as the Guggenheim Museum and Casco Viejo is something we are proud of, and we're glad it contributed to your enjoyable stay. It's wonderful to know that the quiet atmosphere and the friendliness of our staff made a positive impact on your four-night stay.We all certainly look forward to seeing you in the future. Best wishes,Bilbao City Center, General Manager

10/10 – Uitstekend

Jong Hee

Positief: Netheid, comfort kamer
3 nachten verbleven in januari 2024
Reactie van Bilbao City Center, General Manager op 23 jan 2024
Dear Guest,Thank you for taking the time to review your stay.Bilbao City Center, General Manager

10/10 – Uitstekend

Surine

Reisde met familie
Positief: Netheid, comfort kamer
Amazing!!!
This place was fantastic! We were a family of four staying in one room and a family of three staying in another. We had amazing staff at reception as well as cleaning. Everyone was so nice, helpful and kind! Will DEFINITELY stay here again on another trip!
5 nachten verbleven in december 2023
Reactie van Bilbao City Center, General Manager op 23 jan 2024
Dear Guest,Thank you for this excellent review.It's heartwarming to hear that your family found our accommodations fantastic and that both the staff at reception and our cleaning team contributed positively to your stay. We're delighted to know that the comfort and cleanliness of our rooms met your expectations, and it's always a joy to hear that our guests are planning to return.We look forward to welcoming you back.Kind regards,Bilbao City Center, General Manager

10/10 – Uitstekend

Derek

Positief: Netheid, comfort kamer
Great Stay in Bilbao
A wonderful stay at a comfortable suite -- we called it "our home in Bilbao." Close to many attractions and the staff was very helpful. Highly recommend!
5 nachten verbleven in december 2023
Reactie van Bilbao City Center, General Manager op 5 feb 2024
Dear Derek,We are grateful for this kind review about your recent stay.We're thrilled to hear you found the suite comfortable and felt at home in our establishment. We also appreciate your kind words about our staff; we strive to provide helpful and friendly service to ensure our guests have a memorable experience.We look forward to the pleasure of welcoming you back on a future visit. Best wishes,Bilbao City Center, General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
Un apartamento muy completo y cómodo
1 nacht verbleven in november 2023
Reactie van Bilbao City Center, General Manager op 23 jan 2024
Querido huésped, Gracias por elegirnos como su opción de alojamiento en Bilbao.Nos alegra que se lleven tan magnífica impresión sobre nuestras instalaciones en general y que el apartamento donde se alojaron les haya resultado tan cómodo. Como han podido comprobar, por otra parte, en el momento de la entrega de llaves nuestros apartamentos se encuentran minuciosamente limpios y en perfecto estado. Este es un aspecto en el que nos gusta hacer mucho hincapié.Esperamos que vuelva a visitarnos muy pronto. Un saludo cordial,Bilbao City Center, General Manager

10/10 – Uitstekend

Z

Reisde met familie
Positief: Netheid, comfort kamer
Excellent
Love the place. Walkable. Conveniently located. Quiet. Love that the place has a washing machine and dryer. Will stay again.
4 nachten verbleven in november 2023
Reactie van Bilbao City Center, General Manager op 23 jan 2024
Dear Guest,Thank you for your kind review.We are thrilled to hear that our location was convenient and easily walkable for your needs. It’s great to know that the quietness of our apartments contributed to a pleasant stay for you. We also appreciate your positive remarks on the in-room washing machine and dryer, which many of our guests find incredibly useful during their stay.We look forward to welcoming you again.Kind regards,Bilbao City Center, General Manager

10/10 – Uitstekend

Peggy Sue

Positief: Netheid, comfort kamer
Wonderful stay
We loved the apt. It was new and clean with everything we needed. The location was perfect and the staff were warm and accommodating. Will definitely stay here again when we return to Bilbao
4 nachten verbleven in november 2023
Reactie van Aintzane Arrieta, General Manager op 16 nov 2023
Dear Peggy Sue,Thank you for taking a moment to review your experience.It is rewarding to know that you had such a pleasant experience with us. This inspires our team to continue upholding our high standards of service in the future.It's also great to know our location was so convenient for your needs.Best regards,Aintzane Arrieta, General Manager

10/10 – Uitstekend

Yoshihiro

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
スタッフも感じ良く部屋も広くて清潔感があります。ビルバオの主要なところは歩いていくことができます。
2 nachten verbleven in oktober 2023
Reactie van Aintzane Arrieta, General Manager op 6 nov 2023
Yoshihiro様。この度はabba Suites Bilbao City Centerにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。スタッフの対応や清潔で広いお部屋を気に入っていただき、大変嬉しく思います。お褒めの言葉は、全スタッフで共有させていただきます。ありがとうございます。また、当ホテルの立地が、お客様のご旅行の拠点としてお役にたてたようで、何よりでございます。またのお越しをお待ちしております。Aintzane Arrieta, General Manager

8/10 – Goed

Melinda

Positief: Comfort kamer
Very big room and well equipped - the furnishings are beige and show the dirt and stains. For such a new property i wouldnt expect it to be that dirty
4 nachten verbleven in oktober 2023
Reactie van Aintzane Arrieta, General Manager op 6 nov 2023
Dear Melinda,Thanks for taking the time to share your experience with us.We are delighted to hear that you found our apartment to be spacious and well-equipped. Our goal is to provide a comfortable and enjoyable stay for our guests, and we are glad that we were able to meet your expectations in this regard.However, we are concerned about your comments regarding the cleanliness of the furnishings. We take pride in maintaining a high standard of cleanliness in our apartments, and we apologize for any inconvenience this may have caused you. Rest assured that we will address this issue with our housekeeping team to ensure that improvements are made.We hope to have the pleasure of seeing you again on a future trip.Best regards,Aintzane Arrieta, General Manager

10/10 – Uitstekend

Spiro

Positief: Netheid, comfort kamer
Great staff, wonderful location. Part of a longer trip.
1 nacht verbleven in oktober 2023
Reactie van Aintzane Arrieta, General Manager op 26 okt 2023
Dear Spiro,We are grateful for this kind review about your recent stay.We are thrilled to hear that you found our staff to be great and appreciated our wonderful location. It's always a pleasure to know that our guests enjoy their stay and find our facilities comfortable and clean.We hope that your stay with us was a memorable part of your longer trip, and we look forward to welcoming you back in the future.We look forward to the pleasure of welcoming you back on your next visit. Best wishes,Aintzane Arrieta, General Manager

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, comfort kamer
3 nachten verbleven in oktober 2023
Reactie van Aintzane Arrieta, General Manager op 24 okt 2023
Sehr geehrter Gast,vielen Dank für Ihre positive Bewertung!Es freut uns zu lesen, dass Sie mit Ihrem Aufenthalt in unserem Aparthotel rundum zufrieden waren.Vielen Dank auch für Ihren Kommentar zu unserer Sauberkeit.Hoffentlich besuchen Sie uns auch in der Zukunft wieder.Alles Gute und ein herzliches Dankeschön für Ihren Besuch!Aintzane Arrieta, General Manager

10/10 – Uitstekend

Giulia

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Aintzane Arrieta, General Manager op 18 okt 2023
Dear Giulia,Thank you for taking the time to review your stay.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We look forward to welcoming you back in the future.Best wishes,Aintzane Arrieta, General Manager

6/10 – Redelijk

Marilyn

Reisde met partner
Positief: Netheid
The nicest thing about Abba Suites were the helpful women who worked at the front desk. A shout out to them. The location in Balbao is perfect - very central and walkable. The apartments are well equipped and set up. There are, however, issues. Soundproofing is not good and you may need a white noise machine as we had. The beds are described in Expedia as "memory foam." They are not and this was a problem since they are very, very firm. I ended up sleeping on a collection of pillows. As well, Expedia asked for $25 per day extra for housekeeping. Don't pay it. I didn't and found that the hotel empties trash and changes towels (if desired) every day. Sheets are changed and some cleaning is done every 4th day. Why is the Expedia website incorrect? And why doesn't Abba Hotels correct it? This is something that makes me wonder about future bookings with Expedia, and I have used them for years. And overall average experience that could have been better.
14 nachten verbleven in september 2023
Reactie van Aintzane Arrieta, General Manager op 18 okt 2023
Dear Marilyn,Thank you for taking the time to write a review.We are delighted to hear that our front desk team were helpful and that you found the location to be perfect and central. Our team strives to provide excellent service, and we appreciate your kind words.We apologize for any inconvenience you experienced with the soundproofing and the firmness of the bed. Our apartments are designed with sound insulation to ensure a comfortable stay, but we understand that individual experiences may vary. As for the bed, we offer recent mattresses with hypoallergenic pillows to cater to different preferences. We are sorry that it did not meet your expectations.Regarding the housekeeping information on booking sites, we will look into this matter and work on providing accurate information for our guests. Our daily cleaning service includes trash removal and towel changes, with sheets being changed every 4th day.We value your feedback and will use it to improve our services for future guests.We hope to be able to welcome you back in the future. All the best,Aintzane Arrieta, General Manager

10/10 – Uitstekend

Todd

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
What an unexpected surprise. Super clean and modern, well thought out and designed.
1 nacht verbleven in oktober 2023
Reactie van Aintzane Arrieta, General Manager op 6 okt 2023
Dear Todd,It was a pleasure to receive your kind review of your stay with us.We are thrilled to hear that you found our apartment to be super clean, modern, and well-designed. Our team works hard to ensure that our guests have a comfortable and enjoyable stay, and it's great to know that we were able to meet your expectations.We look forward to welcoming you back. Best regards,Aintzane Arrieta, General Manager

10/10 – Uitstekend

Brian

Reisde met partner
Very helpful on arrival property is clean well kept condition and the local area is excellent - great location for Guggenheim visit - good value for money
1 nacht verbleven in september 2023
Reactie van Aintzane Arrieta, General Manager op 5 okt 2023
Dear Brian,We are grateful for this kind review about your recent stay.We are delighted to hear that you found our property clean and well-kept and that you appreciated the excellent location near the Guggenheim. It's great to know that you felt our apartment offered good value for money. Our team strives to provide a comfortable and enjoyable stay for all our guests, and your kind words are truly appreciated.We look forward to the pleasure of welcoming you back on your next visit. Best wishes,Aintzane Arrieta, General Manager

10/10 – Uitstekend

gary

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location good staff
3 nachten verbleven in september 2023
Reactie van Aintzane Arrieta, General Manager op 2 okt 2023
Dear Gary,Thank you for such a positive review.We are delighted to hear that you appreciated our prime location and found our staff to be helpful. Our team works hard to ensure that our guests have a comfortable and enjoyable stay.We noticed that you rated our room amenities at 80%. We strive to provide a wide range of amenities to make our guests feel at home, including a fully equipped kitchen, flat-screen TV, and sound insulation. If you have any suggestions on how we can improve, please do not hesitate to let us know. Your feedback is valuable to us.We look forward to the pleasure of welcoming you back on your next visit. Best wishes,Aintzane Arrieta, General Manager

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, comfort kamer
Great place & location
We had a fabulous stay, really helpful staff in a great location. Would definitely stay again.
2 nachten verbleven in september 2023
Reactie van Aintzane Arrieta, General Manager op 28 sep 2023
Dear Michael,Thank you for such a positive review.We are thrilled to hear that you found our staff helpful and the location convenient for your stay. Our goal is to provide a comfortable and enjoyable experience for all our guests, and it's great to know that we met your expectations.We appreciate your kind words and look forward to welcoming you back for another fabulous stay in the future.We look forward to the pleasure of welcoming you back on your next visit. Best wishes,Aintzane Arrieta, General Manager

10/10 – Uitstekend

Richard

Reisde met een groep
Positief: Netheid, comfort kamer
Great choice
Great location. Very helpful and friendly staff. Upgraded to a suite so naturally very happy
2 nachten verbleven in september 2023
Reactie van Aintzane Arrieta, General Manager op 28 sep 2023
Dear Richard,It was a pleasure to receive your kind review of your stay with us.We are delighted to hear that you found our location to be great and our staff helpful and friendly. It's wonderful that you enjoyed the upgrade to a suite, as we always strive to provide the best possible experience for our guests.We look forward to the pleasure of welcoming you back on your next visit. Best wishes,Aintzane Arrieta, General Manager

10/10 – Uitstekend

Juan pablo

Reisde met familie
Positief: Netheid, comfort kamer
1 nacht verbleven in september 2023
Reactie van Aintzane Arrieta, General Manager op 22 sep 2023
Dear Juan,We appreciate that you took the time to share your feedback.It's a pleasure to know how much you enjoyed your stay, your feedback is a reward and incentive for our team to continue upholding our high standards. We have noted your feedback and will be taking this into consideration.We would be delighted to welcome you back.Take care,Aintzane Arrieta, General Manager

10/10 – Uitstekend

Frank

Positief: Netheid, comfort kamer
Gute Lage und prima Ausstattung
Tolles Apartment-Hotel im Herzen von Bilbao. Sehr zuvorkommendes Personal und sehr schönes Apartment mit allem, was man für einen Aufenthalt so braucht.
2 nachten verbleven in september 2023
Reactie van Aintzane Arrieta, General Manager op 6 sep 2023
Sehr geehrter Frank,vielen Dank für Ihre Bewertung!Wir freuen uns sehr, dass Ihnen die Lage und Ausstattung unseres Apartment-Hotels im Herzen von Bilbao gefallen hat. Es ist schön zu hören, dass unser Personal zuvorkommend war und Sie das Apartment mit allem, was man für einen Aufenthalt benötigt, als sehr schön empfunden haben.Wir hoffen, dass Sie auch die Möglichkeit hatten, die zahlreichen Annehmlichkeiten in der Umgebung zu genießen, wie zum Beispiel das Guggenheim-Museum, das nur wenige Schritte entfernt ist, oder die nahegelegenen Metro-Stationen Abando und Moyua.Gern würden wir Sie bald wieder bei uns begrüßen!Aintzane Arrieta, General Manager

10/10 – Uitstekend

GEOFFREY

Positief: Netheid, comfort kamer
Lovely Apartment in the Centre of Bilbao
Beautiful modern apartment midway between the old town and the Guggenheim - easy walk to both and a lot more. Kitchen worked nicely. So much nicer than a standard hotel room!
3 nachten verbleven in augustus 2023
Reactie van Aintzane Arrieta, General Manager op 6 sep 2023
Dear Geoffrey,We are grateful for this kind review about your recent stay.We are delighted to hear that you enjoyed your stay in our lovely, modern apartment and appreciated its central location between the old town and the Guggenheim. It's great to know that our well-equipped kitchen met your needs and made your stay more comfortable.Once again, thank you for your kind words and positive feedback.We look forward to the pleasure of welcoming you back on your next visit. Best wishes,Aintzane Arrieta, General Manager

10/10 – Uitstekend

Wojciech

Positief: Netheid, comfort kamer
Very good place to stay
Amazing place. It has everything that you need to make you feel like at home. For the price I think is an amazing deal. And it's in the Center of the city.
1 nacht verbleven in augustus 2023
Reactie van Aintzane Arrieta, General Manager op 6 sep 2023
Dear Wojciech,We are grateful for this kind review about your recent stay.Our aim is always to give the best experience and quality service to every guest at all times and appreciate your acknowledgement of our team and well-equipped apartments. We are pleased to know that you found our location convenient for your needs.We look forward to welcoming you back. Best regards,Aintzane Arrieta, General Manager

10/10 – Uitstekend

Kazuma

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
ビルバオの中心街に位置し、グッゲンハイム美術館もとても近いです。路面電車の駅も近く、ビルバオを十分に楽しむところができる立地です。 ホテルの内装はモダンで、アートの街の空気感を感じながら泊まることができます。 加えて、設備面では洗濯機、キッチンがついており、調理器具、食器類、洗濯機洗剤やスポンジ類なども充実しており、長期のステイにもオススメできるホテルです。 実際に近くのスーパーで、生ハムやフルーツなどを買ってホテルで食べましたが、スーパーの食材も非常にレベルが高く、バスク地方の食のレベルの高さをホテルにいながら実感することができました。 子連れで家族4人で泊まりましたが、ソファーベッドのクオリティも高く、十分に4人で快適に泊まることができました。 設備にバスタブはなくシャワーだけですが、シャワーもとても快適でした。ただ、シャワージェルの量が少なく、途中で無くなってしまい、翌日の清掃でも補充されていなかったのは残念でした。 総合すると、今まで家族で泊まったホテルの中でもコスパ抜群の素晴らしいホテルでした。ビルバオの旅の思い出に是非こちらのホテルをオススメします。
3 nachten verbleven in augustus 2023
Reactie van Aintzane Arrieta, General Manager op 29 aug 2023
Kazuma様。この度はabba Suites Bilbao City Centerにご宿泊いただき、またご感想をお寄せいただき、誠にありがとうございました。駅やスーパーから近い当ホテルのロケーションをはじめ、必要な物が全て揃ったキッチンなどの設備やクオリティの高いソファーベットに喜んでいただき、ご家族で快適にお過ごしいただけたご様子で、何よりでございます。一方、シャワージェルの補充に関しましては、ご迷惑をおかけし誠に申し訳ございませんでした。いただいたご指摘をスタッフ全員で共有のうえ、清掃スタッフによる客室チェックを徹底し、再発防止に努めてまいります。また、旅の思い出として当ホテルをおすすめいただきまして、ありがとうございます。この様なお言葉をいただき、スタッフ一同、心より嬉しく思っております。またのお越しをお待ちしております。Aintzane Arrieta, General Manager

10/10 – Uitstekend

Teresa

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great location close to Guggenheim. Was convenient to have kitchenette to prepare snacks and breakfast with kids.
1 nacht verbleven in augustus 2023
Reactie van Aintzane Arrieta, General Manager op 26 aug 2023
Dear Teresa,Thank you for taking a moment to review your experience.We are thrilled to receive your feedback as our team work hard to ensure that every guest has the best experience possible and this will inspire us to continue with our efforts.We look forward to welcoming you back in the future.Best wishes,Aintzane Arrieta, General Manager

10/10 – Uitstekend

Amanda

Positief: Netheid, staat van de accommodatie en faciliteiten
Really nice and comfortable place to stay. It had the amenities of a hotel but in an apartment format. Well lit, outlets where they were needed, comfortable bedding. Quiet at night. Nice darkening curtains. Very nice front desk staff. Called taxi for us.
1 nacht verbleven in augustus 2023
Reactie van Aintzane Arrieta, General Manager op 21 aug 2023
Dear Amanda,Thank you for taking a moment to review your experience.It was such a pleasure to receive your kind comments. We hold ourselves to high standards, and our team will be delighted to know you appreciated their efforts to ensure you had a memorable experience.We look forward to seeing you again in the future. Best wishes,Aintzane Arrieta, General Manager

10/10 – Uitstekend

FERNANDO

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Muy buena opción a precio accesible
2 nachten verbleven in augustus 2023
Reactie van Aintzane Arrieta, General Manager op 17 aug 2023
Estimado Fernando,Muchas gracias por su magnífica valoración tras su paso por nuestro abba Suites Bilbao City Center.Nos alegra que se lleven tan magnífica impresión sobre nuestras instalaciones en general y que el apartamento donde se alojaron les haya resultado tan cómodo. Como han podido comprobar, por otra parte, en el momento de la entrega de llaves nuestros apartamentos se encuentran minuciosamente limpios y en perfecto estado. Este es un aspecto en el que nos gusta hacer mucho hincapié.Esperamos volver a recibirle pronto, Atentamente,Aintzane Arrieta, General Manager

10/10 – Uitstekend

Mário

Reisde met familie
Positief: Netheid, comfort kamer
3 nachten verbleven in augustus 2023
Reactie van Aintzane Arrieta, General Manager op 16 aug 2023
Caro Mario, agradecemos o seu simpático comentário.Foi ótimo ter recebido a sua visita e folgamos em saber que fomos ao encontro de todas as suas expetativas. Procuramos oferecer uma excelente experiência a quem nos visita.Nesse sentido, é importante saber que desfrutou de uns dias confortáveis e que as condições de limpeza foram ideais.Esperamos revê-lo nos Abba Suites Bilbao City Center em breve! Atenciosamente,Aintzane Arrieta, General Manager

10/10 – Uitstekend

Alison

1 nacht verbleven in augustus 2023
Reactie van Aintzane Arrieta, General Manager op 14 aug 2023
Dear Alison,Thank you for taking a moment to review your experience.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We look forward to welcoming you back in the future.Best wishes,Aintzane Arrieta, General Manager

10/10 – Uitstekend

Solange

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Gostamos de tudo , so faltava mesmo um parque para estacionar o carro . Muito complicado Mas tirando isso, tudo estava espetáculo 👌
1 nacht verbleven in juli 2023
Reactie van Aintzane Arrieta, General Manager op 16 aug 2023
Cara Solange,agradecemos a preferência e feedback.Ficamos felizes em saber que você gostou de tudo e achou nosso apartamento espetacular. No entanto, entendemos sua preocupação em relação ao estacionamento. Embora o estacionamento na rua seja gratuito nos fins de semana e tenha limitações de tempo durante a semana, oferecemos estacionamento privativo por 24/noite, mediante reserva, para maior comodidade de nossos hóspedes.Esperamos voltar a recebê-la em breve!Com os melhores cumprimentos,Aintzane Arrieta, General Manager

8/10 – Goed

Laetitia

Reisde met familie
Positief: Netheid, comfort kamer
1 nacht verbleven in juli 2023
Reactie van Aintzane Arrieta, General Manager op 16 aug 2023
Chère Laetitia,Merci pour ce retour très positif.Nous sommes ravis que votre séjour ait été satisfaisant et prenons note de votre retour.Merci aussi d'avoir mis en avant le confort de votre logement.Ce fut une joie de vous recevoir. Nous vous disons à très bientôt !Sincères salutations,Aintzane Arrieta, General Manager

10/10 – Uitstekend

Alonso

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023
Reactie van Aintzane Arrieta, Directora general op 10 jul 2023
Estimado Alonso,Nos alegra que se lleven tan magnífica impresión sobre nuestras instalaciones en general y que el apartamento donde se alojaron les haya resultado tan cómodo. Como han podido comprobar, por otra parte, en el momento de la entrega de llaves nuestros apartamentos se encuentran minuciosamente limpios y en perfecto estado. Este es un aspecto en el que nos gusta hacer mucho hincapié.Nos despedimos muy cordialmente y a la espera de recibir su visita nuevamente.Aintzane Arrieta, Directora general

10/10 – Uitstekend

Katherine

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was centrally located where we could walk and enjoy the beautiful city of Bilbao.
3 nachten verbleven in juni 2023
Reactie van Aintzane Arrieta, General Manager op 11 jul 2023
Dear Katherine,Thank you for taking a moment to review your experience.We are glad that our location met your expectations and that you found your apartment equipped with everything you needed.We look forward to welcoming you back in the future.Best wishes,Aintzane Arrieta, General Manager

10/10 – Uitstekend

Brooke

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Definitely recommend staying here. Very central location and very nice property.
1 nacht verbleven in juli 2023
Reactie van Aintzane Arrieta, General Manager op 11 jul 2023
Dear Brooke,Thank you for taking the time to review your stay.We are thrilled to hear that we met your expectations during your stay, and thank you for your kind comments regarding our team, it is always rewarding to get such feedback.We look forward to seeing you again.Kind regards,Aintzane Arrieta, General Manager

10/10 – Uitstekend

Cathal

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in juni 2023
Reactie van Aintzane Arrieta, General Manager op 11 jul 2023
Dear Cathal,It was a pleasure to receive your kind review of your stay with us.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.The entire team look forward to welcoming you back on a future trip.Kind regards,Aintzane Arrieta, General Manager

10/10 – Uitstekend

Karen

1 nacht verbleven in juni 2023
Reactie van Aintzane Arrieta, General Manager op 29 jun 2023
Dear Karen,Thank you for taking a moment to review your experience.We are delighted that you had a pleasant experience during your stay with us.We look forward to welcoming you back. Take care,Aintzane Arrieta, General Manager

10/10 – Uitstekend

juan, guatemala

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Bien ubicada, limpia, comoda, bien equipada, excelentes condiciones, personal amable.
1 nacht verbleven in juni 2023
Reactie van Aintzane Arrieta, General Manager op 26 jun 2023
Estimado Juan,¡Qué alegría haber cumplido con sus expectativas!Es muy grato saber que el apartamento fue de su agrado, complacidos a la vez de que resaltara el completo equipamiento para el mayor confort de los huéspedes.Acerca de nuestra estratégica ubicación, es fantástico que le gustara.Como han podido comprobar, por otra parte, en el momento de la entrega de llaves nuestros apartamentos se encuentran minuciosamente limpios. Este es un aspecto en el que nos gusta hacer mucho hincapié.Será un placer tener la oportunidad de volver a darle la bienvenida en nuevas ocasiones. Reciba nuestros mejores saludos,Aintzane Arrieta, General Manager

10/10 – Uitstekend

Bianca

2 nachten verbleven in juni 2023
Reactie van Aintzane Arrieta, General Manager op 26 jun 2023
Dear Bianca,Thank you for taking a moment to review your experience.We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We look forward to welcoming you back in the future.Best wishes,Aintzane Arrieta, General Manager

10/10 – Uitstekend

juan, guatemala

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
comoda, bien localizada, personal amable, cuartos amplios, bien equipadas.
1 nacht verbleven in juni 2023
Reactie van Aintzane Arrieta, General Manager op 29 jun 2023
Estimado Juan,Muchas gracias por su magnífica valoración tras su paso por nuestro abba Suites Bilbao City Center.Nos complace saber que ha podido disfrutar de una muy buena estancia en nuestros apartamentos, encontrando todo lo que ha podido necesitar, con un buen y completo equipamiento, una perfecta distribución y un confort digno de ser destacado.Nos despedimos muy cordialmente y a la espera de volver a recibirle en otra ocasión. ¡Hasta pronto!Aintzane Arrieta, General Manager

10/10 – Uitstekend

Claudio

5 nachten verbleven in juni 2023
Reactie van Aintzane Arrieta, Directora general op 20 jun 2023
Estimado Claudio,Muchísimas gracias por su reseña acerca de su experiencia en abba Suites Bilbao City Center.Nos alegramos de que su estancia en nuestras instalaciones fuera satisfactoria. Nos esforzamos a diario por brindar la mejor de las atenciones a nuestros huéspedes y comentarios como el suyo son, sin duda, el mayor aliciente para seguir haciéndolo.Nos despedimos con nuestros más cordiales saludos y a la espera de volver a darle la bienvenida muy pronto.Atentamente,Aintzane Arrieta, Directora general