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Beoordelingen van The Cube Hotel Birmingham

4 out of 5
The Cube Hotel Birmingham
196 Wharfside Street, Birmingham, England

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 296 van 646 beoordelingen" "
Gastenscore: 8 - Goed. 176 van 646 beoordelingen" "
Gastenscore: 6 - Redelijk. 84 van 646 beoordelingen" "
Gastenscore: 4 - Matig. 44 van 646 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 46 van 646 beoordelingen" "

8,6/10

Netheid

8,4/10

Personeel en service

8,4/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

India

Negatief: Netheid, staat van de accommodatie en faciliteiten
We stayed there after a while. The room has the squeakiest bed and the paint on the walls was peeling. The phone was disconnected and didn't work, so if we needed reception we had to walk down every time, not ideal. Out sink was also blocked. Staff member was nice as it wasn't personally her fault. Left after 2 hours and got a refund. Will never ever stay again.
1 nacht verbleven in mei 2024

8/10 – Goed

Mark

1 nacht verbleven in mei 2024

6/10 – Redelijk

Silvia

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is most definatley not a boutique hotel, needs a good luck of paint, and quite dirty. Breakfast was also poor. We wouldn’t stay there again or recommend it at that price point
1 nacht verbleven in april 2024

10/10 – Uitstekend

Hayley

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The building itself is interesting and has great views .
1 nacht verbleven in april 2024

6/10 – Redelijk

Matt

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel but rooms looking tired
Great location and views across the city, welcoming and friendly staff but the hotel is in need of a refurbishment. The rooms especially are looking very tired with wear marks on seating, handles falling off furniture and the bathroom looking grubby and in need of replacing. Mattress also felt very soft and well beyond its best. Disappointing condition of hotel for the cost of stay.
1 nacht verbleven in februari 2024

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024

10/10 – Uitstekend

Terence

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Clive

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cube in Birmingham
Nice weekend away inn Birmingham and hotel was amazing
1 nacht verbleven in december 2023

10/10 – Uitstekend

Anna

1 nacht verbleven in december 2023

8/10 – Goed

Mark

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Nigel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

8/10 – Goed

Richard

Positief: Netheid, personeel en service
1 nacht verbleven in december 2023

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Christmas weekend trip
Been staying at this hotel for 6 years..never fails to impress.. hotel and staff.. the best..
3 nachten verbleven in december 2023

8/10 – Goed

Tim

1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gone down hill
Hotel has definitely gone down hill since our last stay 2 years ago. Cracked tiles in bathroom, hard pillows and cold room. Very poor service in restaurant, waiting an hour between courses and having to go to the bar for our own drinks! Will not be staying again
1 nacht verbleven in december 2023

10/10 – Uitstekend

Ellis

1 nacht verbleven in november 2023

4/10 – Matig

Nick

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
3 nachten verbleven in november 2023

8/10 – Goed

Clark

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

8/10 – Goed

Phoebe

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely stay at the cube. The rooftop bar was fantastic! Slightly noisy Saturday night with people coming back quite late but this was nothing major!
1 nacht verbleven in oktober 2023

4/10 – Matig

DIANE

Negatief: Netheid
feedback
the room was not as clean as would like.. the carpets were covered in stains, the windows were all dirty and the floors were too. the shower knob was not working fully whilst turned to operate the shower. the noise from the bowling alley was not the best when got back to the hotel room. the breakfast was mediocre the lift kept sticking and when mentioned to a member of staff on reception just said no one else has reported any issues so should be fine!!
1 nacht verbleven in oktober 2023

4/10 – Matig

Graham

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Graham

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
super friendly and helpful staff beautiful views but tired and dirty decore
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Stephen

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Natasha

1 nacht verbleven in oktober 2023

8/10 – Goed

KATherine

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Kaleh op 17 okt 2023
Thank you for your 8/10 star review! We're delighted to have had you as our guest, and we appreciate your feedback. We look forward to the opportunity to host you again in the future.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Personeel en service
Disappointing
Rooms were not ready by 3. Carpets stained in some areas, strange smell in bathrooms. Air conditioning not working in some of the rooms. Great location, but service and quality of room, not worth the price.
1 nacht verbleven in september 2023
Reactie van Kaleh op 17 okt 2023
We apologize for the inconveniences you experienced during your stay. We're actively addressing these issues to ensure a more comfortable experience for our guests in the future. Thank you for your feedback.

4/10 – Matig

James

Negatief: Netheid, staat van de accommodatie en faciliteiten
Very tied and not worth the money
We a deluxe room with an awesome balcony, room was very tied, cracks in the sink and floor tiles, carpets were filthy and nets hanging off the rails, also long dark hairs on the floor. I travel a lot for work and this is way below expectations.
1 nacht verbleven in september 2023
Reactie van Kaleh op 17 okt 2023
We regret the condition of your deluxe room did not meet your expectations. We take your feedback seriously and will work diligently to improve the room's maintenance and cleanliness. Thank you for bringing this to our attention.

6/10 – Redelijk

James

1 nacht verbleven in september 2023
Reactie van Kaleh op 17 okt 2023
We value your feedback, and we're committed to improving. Thank you for your 6/10 star review, and we hope to provide you with a better experience in the future. Your input is essential in helping us enhance our services.

10/10 – Uitstekend

Deanne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This Hotel is absolutely beautiful. The room I stayed in was amazing. They thought of everything someone staying there might need. There was a fridge, coffee/tea making facilities, and even towelled dressing gowns. I have never stayed anywhere like this before, and if I visit Birmingham again, I will definitely be booking The Cube!
1 nacht verbleven in september 2023
Reactie van Kaleh op 17 okt 2023
We're thrilled to hear you had a wonderful experience at our hotel! It's our aim to provide a comfortable and memorable stay. We look forward to welcoming you back when you return to Birmingham. Thank you for your kind words!

6/10 – Redelijk

David

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Work away
Two night stay, not exactly what you would expect from this hotel the general condition was tiered carpet’s dirty in heavily traffic Rd areas stains on bedroom carpet generally need’s refurbishment.
2 nachten verbleven in september 2023
Reactie van Kaleh op 17 okt 2023
We're sorry to hear your recent stay did not meet your expectations. Your feedback is valuable to us, and we'll use it to improve our facilities. We appreciate your input and hope you'll consider staying with us again in the future.

8/10 – Goed

Catherine

Zakenreiziger
Positief: Netheid, personeel en service
Ideally located city centre hotel for solo business traveller with business at the ICC / Centenary Sq or IET Austin Court areas.
1 nacht verbleven in september 2023
Reactie van Kaleh op 17 okt 2023
We're delighted to hear that our hotel's location is ideal for your business needs in the city center. Your convenience and comfort are our priorities, and we look forward to hosting your stay. Thank you for choosing us!

10/10 – Uitstekend

Colin

1 nacht verbleven in september 2023
Reactie van Kaleh op 17 okt 2023
We're delighted to receive your 10/10 star review! Thank you for your kind words and for choosing us. We're thrilled to have met your expectations, and we look forward to hosting you again in the future.

10/10 – Uitstekend

Raffaella

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything went well. The position of this hotel is great, by a lovely canal with lots of good bars and restaurants.
2 nachten verbleven in september 2023
Reactie van Kaleh op 17 okt 2023
We're pleased to hear that you enjoyed your stay and the hotel's location by the canal. Your positive feedback is much appreciated. We hope to welcome you back in the future!

6/10 – Redelijk

Jessica

1 nacht verbleven in september 2023
Reactie van Kaleh op 17 okt 2023
Thank you for your 3/5 star review. Your feedback is important to us, and we'll use it to make improvements to better serve our guests. We hope to have the opportunity to provide you with a more positive experience in the future.

8/10 – Goed

Samantha

1 nacht verbleven in augustus 2023
Reactie van Kaleh op 17 okt 2023
We appreciate your 8/10 star review! Thank you for choosing us, and we're glad to hear you had a positive experience. Your feedback is valuable, and we look forward to hosting you again in the future.

10/10 – Uitstekend

Steven

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel in a great location.
1 nacht verbleven in augustus 2023
Reactie van Kaleh op 17 okt 2023
Thank you for your 5/5 star review! We're thrilled to have provided you with an excellent experience. We look forward to welcoming you back in the future. Your positive feedback is greatly appreciated.

8/10 – Goed

Vanessa

Positief: Netheid, personeel en service en comfort kamer
Lovely stay
Hotel was lovely, lady on reception was nice and welcoming . The room was nice ,we didnt have a great view but we only had a standard double room,the lamp didnt work and theres not much lighting in the room,could do with a main light ,there was also red stain on the carpet but apart from them the roomwad nice ,bed comfortable, had a great sleep . We went to floor 25 ,to the bar and enjoyed marco pierre steakhouse . Paying for a window sit is highly recommended
1 nacht verbleven in augustus 2023
Reactie van Kaleh op 17 okt 2023
Thank you for your feedback. We're delighted to hear you had a lovely stay and enjoyed the hotel's amenities. We'll certainly address the issues you mentioned to enhance the guest experience. We look forward to hosting you again in the future.

10/10 – Uitstekend

ruhel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van Kaleh op 17 okt 2023
Thank you for your 10/10 star review! We're thrilled to have provided you with an excellent experience. We look forward to welcoming you back in the future. Your positive feedback is greatly appreciated.

8/10 – Goed

David

Positief: Netheid, personeel en service
2 nachten verbleven in augustus 2023
Reactie van Kaleh op 17 okt 2023
We appreciate your 4/5 star review! Your feedback is important, and we're always working to improve. Thank you for choosing us, and we hope to provide an even better experience in the future.

10/10 – Uitstekend

Serena

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great view from our room, really good location.
1 nacht verbleven in augustus 2023
Reactie van Kaleh op 17 okt 2023
We're thrilled to hear that you enjoyed the great view and found our location to be excellent. Your five-star rating is much appreciated! We hope to have the pleasure of hosting you again in the future.

10/10 – Uitstekend

Rebecca

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ideal location & beautiful hotel
The hotel is in an ideal location next to plenty of lovely bars and restaurants next to the canal. The rooftop bar is a must. It was lovely at night with outdoor heaters and blankets. Views were amazing. Staff are very friendly and helpful. The room was really nice. The shower was amazing with luxurious Elemis products. Highly recommend this hotel. On a 5 minute walk from the station and easy to find.
1 nacht verbleven in augustus 2023
Reactie van Kaleh op 17 okt 2023
We're delighted to hear about your positive experience at our hotel, particularly the ideal location, rooftop bar, and the friendly staff. Your 10/10 rating and recommendation mean a lot to us. We look forward to welcoming you back in the future! Thank you for choosing us.

8/10 – Goed

Simeon

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Kaleh op 17 okt 2023
We appreciate your 4/5 star review! Your feedback is important, and we're always working to improve. Thank you for choosing us, and we hope to provide an even better experience in the future.

10/10 – Uitstekend

Balbinder

1 nacht verbleven in augustus 2023
Reactie van Kaleh op 17 okt 2023
Thank you for your 10/10 star review! We're thrilled to have provided you with an excellent experience. We look forward to welcoming you back in the future. Your positive feedback is greatly appreciated.

10/10 – Uitstekend

Russell

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good location and great views (especially the sunrise!). A few niggles like lights not all working etc.
1 nacht verbleven in augustus 2023
Reactie van Kaleh op 17 okt 2023
We appreciate your feedback and are glad you enjoyed our great location and views, especially the sunrise. We'll work on addressing the lighting issue to ensure a more comfortable stay next time. Thank you for staying with us!

4/10 – Matig

Jade

Positief: Comfort kamer
Disappointed
Me and my partner were very disappointed with the noise from level above during our stay. We was expecting it to be so loud and until late. Either of us didn’t sleep much because of this reason. Room was nice and modern and shower was good on the bright side. For what we paid we would have expected better. We will not stay here again or recommend for anybody else.
1 nacht verbleven in augustus 2023
Reactie van Kaleh op 17 okt 2023
We apologize for the disturbance you experienced during your stay. Your feedback is essential, and we will work to address and improve the noise issues to ensure a more comfortable stay for our guests. Thank you for sharing your thoughts with us.

10/10 – Uitstekend

Amanda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
From the moment we enteted the property the welcome from the staff was warm, welcoming and friendly. Our room on the 24th floor was clean and well equipped. The bed was very comfortable with a choice of pillows, we slept very well indeed. Our stay was due to a gift of afternoon tea for our recent wedding which was absolutely gorgeous in the restaurant on the top floor, the views across the city were outstanding, keeping the subject of food and restaurant, we had the full Englush breakfast, you will not eat for the remainder of the day, there is plenty of it. The staff are attentive ensuring you have all you need. As part of our stay we'd incorporated a trip to Edgebaston for The Hundred Cricket, the lovely lady on reception ordered a taxi for us, which arrived in minutes. The only negative is that the website states car parking ticket is valudated for a reduced rate, its not. Overall we thorougy enjoyed our stay, we highly recommend and will definitely stay again, thank you all for a thoroughly enjoyable visit.
1 nacht verbleven in augustus 2023
Reactie van Kaleh op 17 okt 2023
We're thrilled to hear about your positive experience at our property, from the warm welcome to the comfortable room and delicious meals. Your recommendation and kind words are greatly appreciated. We look forward to welcoming you back for another thoroughly enjoyable visit. Thank you for choosing us!

8/10 – Goed

M

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Kaleh op 17 okt 2023
We appreciate your 8/10 star review! Your feedback is important, and we're always working to improve. Thank you for choosing us, and we hope to provide an even better experience in the future.

10/10 – Uitstekend

Sharon

1 nacht verbleven in augustus 2023
Reactie van Kaleh op 17 okt 2023
Thank you for your 5/5 star review! We're thrilled to have provided you with an excellent experience. We look forward to welcoming you back in the future. Your positive feedback is greatly appreciated.

8/10 – Goed

Alison

Positief: Netheid, staat van de accommodatie en faciliteiten
.
1 nacht verbleven in augustus 2023
Reactie van Kaleh op 7 aug 2023
Greetings Alison Thank you for sharing your review here with us at the cube hotel Birmingham

8/10 – Goed

Mohammed

Decent place to stay not the best
1 nacht verbleven in augustus 2023
Reactie van kaleh op 7 aug 2023
Greetings Mohammed Thank you for sharing your review here with us at the cube hotel Birmingham