Tweepersoonskamer, 2 queensize bedden, niet-roken | Een kluis op de kamer, een bureau, verduisterende gordijnen

Beoordelingen van Comfort Inn Bluffton

2.5 out of 5
Comfort Inn Bluffton
117 Commerce Lane, Bluffton, OH

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 146 van 327 beoordelingen" "
Gastenscore: 8 - Goed. 125 van 327 beoordelingen" "
Gastenscore: 6 - Redelijk. 33 van 327 beoordelingen" "
Gastenscore: 4 - Matig. 16 van 327 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 327 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,2/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Cassandra

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was clean and convenient to where we needed to go to handle our business. Staff was helpful and polite.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Rachel, Kettering

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect price for the perfect stay in the perfect location.
1 nacht verbleven in maart 2024

8/10 – Goed

Elizabeth

Positief: Staat van de accommodatie en faciliteiten
Easy check in Drapes didn’t close so light in parking lot was shining into my window all night
2 nachten verbleven in maart 2024

4/10 – Matig

Nikiesha

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Toni Salgado, AGM op 20 feb 2024
Dear Nikiesha, Thank you for taking time to leave us a review of your recent stay with us. We value all feedback as we use it to continually improve our guest experience. On behalf of the entire staff, let me apologize for not meeting your expectations. We strive for excellence for all our guests and apologize that we fell short on that with you. We do hope that you will stay with us again so that we can improve upon your stay.

10/10 – Uitstekend

Elizabeth

Positief: Netheid
1 nacht verbleven in januari 2024
Reactie van Toni Salgado, AGM op 1 feb 2024
Dear Elizabeth, Thank you for taking time to leave us a review of your recent stay. We value all feedback as we use it to continually improve our guest experience. We want all of our guests to leave refreshed and ready to take on the day. We're glad to hear we were able to provide you with a comfortable stay. We look forward to seeing you in the future.

4/10 – Matig

Shanice

2 nachten verbleven in januari 2024
Reactie van Toni Salgado, AGM op 23 jan 2024
Dear Shanice, Thank you for taking time to leave us a review of your recent stay. We value all feedback as we use it to continually improve our guest experience. On behalf of the entire team, let me apologize for not meeting your expectations. We want all of our guests to leave refreshed and ready to take on the day. We're sad to hear we fell short on that for you. We are getting ready to do an entire property renovation. We hope that you will stay again so we can improve upon your experience.

8/10 – Goed

Promden

Positief: Netheid
1 nacht verbleven in januari 2024
Reactie van Toni Salgado, AGM op 10 jan 2024
Dear Promden, Thank you for taking time to leave us a review of your recent stay with us. We value all feedback as we use it to continually improve our guest experience. We're glad to hear you enjoyed your stay with us. We look forward to seeing you in the future

8/10 – Goed

Jule

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Good for a stop over on a road trip - clean, decent sized rooms and right off the highway.
1 nacht verbleven in december 2023
Reactie van Toni Salgado, AGM op 10 jan 2024
Dear Julie, Thank you for taking time to leave us a review of your recent stay. We value all feedback as we use it to continually improve our guest experience. We want all of our guest to wake up refreshed and ready to take on the day. We're glad to hear you found our hotel clean with decent sized rooms. We hope the rest of your road trip went well. We look forward to seeing you in the future.

10/10 – Uitstekend

Geraldine

1 nacht verbleven in december 2023
Reactie van Toni Salgado, AGM op 23 jan 2024
Dear Geraldine, Thank you for taking time to leave us a review of your recent stay. We value all feedback as we use it to continually improve our guest experience. We're glad to hear you enjoyed your stay with us. We want all of our guests to leave refreshed and ready to take on the day. We look forward to seeing you in the future.

10/10 – Uitstekend

Candie

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel, perfect spot to crash after my cousin’s wedding
2 nachten verbleven in december 2023
Reactie van Toni Salgado, AGM op 9 dec 2023
Dear Candie, Thank you for taking time to leave us a review of your recent stay with us. We value all feedback as we use it to continually improve our guest experience. Receiving kind words like yours is always a pleasure. We are delighted to hear you found our hotel nice and the perfect spot to stay after your event. We want all of our guests to leave well rested and ready to take on the day. We're glad we were able to provide that for you. We look forward to seeing you in the future.

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quaint town, nice facilities in ehat apprars to be a safe environment.
1 nacht verbleven in november 2023
Reactie van Toni Salgado, AGM op 14 nov 2023
Dear Daniel, Thank you for taking time to leave us a review. We value all feedback as we use it to continually improve our guest experience. Receiving kind words like yours is always a pleasure. We're glad to hear you found our hotel nice and a safe environment. We strive for all of our guests to have the same experience. I will share your feedback with the rest of the staff as positive encouragement. We look forward to seeing you in the future.

10/10 – Uitstekend

christopher

Positief: Voorzieningen
Very close to bluffton university which is why I elected to stay here
2 nachten verbleven in november 2023
Reactie van Toni Salgado, AGM op 11 nov 2023
Dear Christopher, Thank you for taking time to leave us a review of your recent stay with us. We value all feedback as we use it to continually improve our guest experience. We're glad to see you enjoyed your stay with us and liked our proximity to the University. We look forward to seeing you again.

4/10 – Matig

Lasheryl

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
The shower head wasn’t a good one the shower pressure wasn’t good at all. The Toilet was dirty and the sink was leaking all over the counter.
1 nacht verbleven in november 2023
Reactie van Toni Salgado, AGM op 5 nov 2023
Dear Lasheryl. Thank you for taking time to leave us a review of your recent stay with us. We value all feedback as we use it to continually improve our guest experience. On behalf of the entire team, let me apologize for not meeting your expectations. We want all of our guests to have an enjoyable stay and are sad to hear that you did not. I can assure you that what you experienced is not the norm for our hotel and your concerns will be addressed with the appropriate departments. We are getting ready to do an entire property renovation and everything will be new and fresh in the hotel. We do hope that you will stay with us after renovations so that we can improve upon your stay.

10/10 – Uitstekend

Vicki

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay
I was impressed, it was very clean and bed was comfortable. The complimentary breakfast was good, my boys enjoyed it.Nice variety of food.
2 nachten verbleven in oktober 2023
Reactie van Toni Salgado, AGM op 16 okt 2023
Dear Vicki, Thank you for taking time to leave us a review of your recent stay with us. We value all feedback as we use it to continually improve our guests experience. Receiving kind words like yours is always a pleasure. We are delighted to hear you enjoyed your stay. We want all of our guests to leave refreshed and ready to take on the day. I will be sharing your review with the rest of the staff as positive encouragement. We look forward to seeing you again.

10/10 – Uitstekend

SJOHN

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice staff. Easy on/off from the freeway. Room was clean and comfortable.
3 nachten verbleven in oktober 2023
Reactie van Toni Salgado, AGM op 13 okt 2023
Dear Sjohn, Thank you for taking time to leave us a review of your recent stay with us. We value all feedback as we use it to continually improve our guest experience. Receiving kind words like yours is always a pleasure. We're glad to hear you found our staff friendly and your room clean and comfortable. We want all of our guests to leave refreshed and ready to take on the day. We're glad we were able to provide you with an exceptional stay. We look forward to seeing you again.

8/10 – Goed

Linette

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Toni Salgado, AGM op 3 okt 2023
Dear Linette, Thank you for taking time to leave us a review of your recent stay with us. We value all feedback as we use it to continually improve our guests experience. On behalf of the entire team, let me apologize for not meeting your expectations. We want all of our guests to leave refreshed and ready to take on the day. We do hope that you will stay with us again so that we can improve upon your stay

10/10 – Uitstekend

Jared

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful
1 nacht verbleven in september 2023
Reactie van Toni Salgado,AGM op 3 okt 2023
Dear Jared, Thank you for taking time to leave us a review of your recent stay with us. We value all feedback as we use it to continually improve our guest experience. Receiving kind words like yours is always a pleasure. We're glad to hear you found your stay wonderful. We look forward to seeing you soon.

8/10 – Goed

Karen

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Needs updated but our stay was very nice. Quiet location, comfortable beds, excellent breakfast. It is going to become a Holiday Inn Express soon and will be getting lots of updates.
1 nacht verbleven in september 2023
Reactie van Toni Salgado, AGM op 27 sep 2023
Dear Karen, Thank you for taking time to leave us a review of your recent stay with us. We value all feedback as we use it to continually improve our guests experience. On behalf of the entire team, let me apologize for not meeting your expectations. We did give the property a little face lift recently but, as you stated, are getting ready to do an entire property renovation. We do hope that you will stay with us after so that we can improve upon your stay.

10/10 – Uitstekend

Amy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Toni Salgado, AGM op 27 sep 2023
Dear Amy, Thank you for taking time to leave us a review of your recent stay with us. We value all feedback as we use it to continually improve our guest experience. Receiving such a positive review is always a pleasure. We're glad to hear you enjoyed your stay and look forward to seeing you again

8/10 – Goed

Joe

1 nacht verbleven in september 2023
Reactie van Toni Salgado, AGM op 8 okt 2023
Dear Joe, Thank you for taking time to leave us a review of your recent stay with us. We value all feedback as we use it to continually improve our guest experience. We're glad to see you enjoyed your stay with us. We look forward to seeing you again.

2/10 – Ontzettend slecht

michael

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Never again
Very dirty the staff not helpful at all they were rude at best
2 nachten verbleven in augustus 2023
Reactie van Toni Salgado, AGM op 8 sep 2023
Dear Michael, Thank you for taking time out of your busy schedule to leave us a review of your stay with us. We value all feedback as we use it to continually improve our guests experience. On behalf of the entire team, let me apologize for not meeting your expectations. We are disappointed to hear that you found our hotel dirty and the staff rude. We want all of our guests to have an enjoyable experience while they are here. We take great pride in providing a clean and happy environment for our guests. We are doing an entire property renovation soon and hope that you will stay with us once it's completed so that we can improve upon your stay.

8/10 – Goed

Brice

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Seemed like some areas are still in repair or upgrading. But overall it was good.
3 nachten verbleven in juli 2023
Reactie van Toni Salgado, AGM op 1 aug 2023
Dear Brice, Thank you for taking time out of your busy schedule to leave us a review of your recent stay with us. We value all feedback as we use it to continually improve guest experience. We recently did some updating but are getting ready to do an entire property renovation early next year. Although that is planned, there is no current renovations happening. We do apologize that you felt there was areas that were under construction. We are glad to hear that you did enjoy your stay overall though. We look forward to seeing you again

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van Toni Salgado, AGM op 24 jul 2023
Dear James, Thank you for taking time to leave us feedback about your recent stay with us. We value all feedback as we use it to continually improve our guests experience. We're glad to hear you enjoyed your stay with us. I will be sharing your review with the entire staff as positive encouragement. We look forward to seeing you in the future.

8/10 – Goed

Esther

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
And a good breakfast!
2 nachten verbleven in juli 2023
Reactie van Toni Salgado, AGM op 24 jul 2023
Dear Ester, Thank you for taking time to leave us a review about your recent stay with us. We value all feedback as we use it to continually improve our guests experience. We're glad to hear you enjoyed your stay with us and found the breakfast good. We look forward to seeing you again.

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great front desk personnel
Great stay. Front desk very helpful.
3 nachten verbleven in juli 2023
Reactie van Toni Salgado, AGM op 18 jul 2023
Dear Robert, Thank you for taking time to leave us a review about your recent stay with us. We value all feedback as we use it to continually improve our guests experience. We're delighted to hear you enjoyed your stay with us and found our front desk very helpful. Receiving kind words like yours is always a pleasure. I will be sharing your review with the rest of the staff as positive encouragement. We look forward to seeing you again.

10/10 – Uitstekend

Carol

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very clean hotel with accommodating staff
This Comfort Inn is very clean. The owner and his staff were very nice. They were constantly cleaning and restocking during breakfast. We will definitely stay here again when we travel through Bluffton
1 nacht verbleven in juli 2023
Reactie van Toni Salgado, AGM op 17 jul 2023
Dear Carol, Thank you for taking time to leave us a review about your recent stay with us. We value all feedback as we use it to continually improve our guest experience. Receiving kinds words like yours is always a pleasure. We want all of our guests to leave feeling refreshed and ready to take on the day. We're glad to hear you found our owner and staff very nice. We take pride in keeping our facility clean and welcoming for all our guests. We look forward to seeing you again.

10/10 – Uitstekend

Jessica

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Comfort Inn Bluffton is always a great place to stay for the annual Bluffton Ride to Remember bike ride. It is always clean and quiet. The only downside is that the breakfast doesn’t open until 7am on weekends and we often need to be somewhere by that time.
2 nachten verbleven in juli 2023
Reactie van Toni Salgado, AGM op 17 jul 2023
Dear Jessica, Thank you for taking time to leave us a review about your recent stay with us. We value all feedback as we use it to continually improve our guests experience. Receiving kind words like yours is always a pleasure. We're glad to hear that you found our hotel clean and quiet for the Ride to Remember bike ride. We enjoy hosting the event. We do apologize that the breakfast opens later. Perhaps in the future, arrangements can be made to accommodate the riders. We want all of our guests to leave refreshed and ready to take on the day. We look forward to seeing you next year

8/10 – Goed

Barbara

Reisde met familie
It was very nice except could hear adjoining room every noise . Breakfast very good . Staff efficient and courteous. Very clean
1 nacht verbleven in juli 2023
Reactie van Toni Salgado, AGM op 10 jul 2023
Dear Barbara, Thank you for taking time to leave us a review about your recent stay with us. We value all feedback as we use it to continually improve our guests experience. We're glad to hear you enjoyed breakfast and found our staff efficient and courteous. We take pride in providing a clean environment for all of our guests. We do apologize for the noise disturbance. Next time let us know during your stay so that we can let the guest causing a disturbance to quiet down please. We want all of our guests to leave refreshed and ready to take on the day. We look forward to seeing you in the future.

10/10 – Uitstekend

Vivian

1 nacht verbleven in juni 2023
Reactie van Toni Salgad, AGM op 22 jul 2023
Dear Vivian, Thank you for taking time to leave us a revies about your recent stay with us. We value all feedback as we use it to continually improve our guests experience. We're glad to hear you enjoyed your stay with us. We look forward to seeing you again.

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was great clean rooms and nice area outside to hang out
1 nacht verbleven in juni 2023
Reactie van Toni Salgado, AGM op 26 jun 2023
Dear James, Thank you for taking time to leave us a review of your recent stay with us. We value all feedback as we use it to continually improve our guests experience. Receiving positive feedback like yours is always a pleasure. I will be sharing your review with the entire staff as positive encouragement. We're glad to hear you found everything great, our rooms clean and enjoyed the gazebo to visit with friends and family. Our goal is to make sure each guest leaves rested and ready to take on the day. We're glad we were able to provide that for you. We look forward to seeing you again.

6/10 – Redelijk

Drew

Zakenreiziger
Negatief: Comfort kamer
Stay elsewhere if you can!
Its a below average hotel. Beds are hard and staff was not a pleasure to deal with. I had to try to fix our toilet cause they wouldn't come look at it. It wouldn't flush. Also when using the elevator it got stuck and the phone on the elevator didnt work. I had to call the front desk on my cell phone to get ahold of someone and the guy didnt even apologize to us about just acted like it was a normal thing for them.
2 nachten verbleven in juni 2023
Reactie van Toni Salgado, AGM op 19 jun 2023
Dear Drew, Thank you for taking time to leave us a review about your stay with us. We value all feedback as we use it to continually improve our guest experience. On behalf of the entire team, let me apologize for not meeting your expectations. I do apologize that the toilet wasn't flushing as it should. In the evenings, there is only one staff member on duty. For their safety, it is policy that they do not enter a guests room. We can provide a plunger but again, for safety, we do ask our staff members to not go into a guests room. The elevator is inspected regularly. After a busy weekend where there is more children than usual, elevators will automatically reset itself. Unfortunately, it seems you were in it when it was doing so. We do apologize that happened to you. I can assure you that is not a regular occurrence. We will be doing an entire property renovation and replacing everything in the rooms, including the beds. We hope that you will stay with us again once the renovations are complete so that we can improve upon your stay.

10/10 – Uitstekend

Linda, Batavia

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This Comfort Inn has come up in the world in cleanliness and attractiveness. Thank you! We had a very nice stay.
2 nachten verbleven in juni 2023
Reactie van Toni Salgado, AGM op 19 jun 2023
Dear Linda, Thank you for taking time to leave us a review about your stay. We value all feedback as we use it to continually improve our guests stay. Receiving kind words like yours is always a pleasure. We're glad to hear you saw all the work we've put in to giving our guests the best experience possible. I will share your experience with the staff as positive encouragement. We look forward to seeing you in the future

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice motel. Clean and fresh. Beds were very comfortable.
1 nacht verbleven in mei 2023
Reactie van Toni Salgado, AGM op 29 mei 2023
Dear David, Thank you for taking time to leave us a review about your stay with us. We value all feedback and use it to continually improve our guest experience. Receiving positive feedback like yours is always a pleasure. We're glad to hear you found our hotel clean and fresh and the beds comfortable. We want all of our guests to leave refreshed and ready to take on the day. We're glad we were able to provide that service for you. I will be sharing your review with the rest of the staff as positive encouragement. We look forward to seeing you in the future.

6/10 – Redelijk

Mistina

Reisde met partner
Positief: Personeel en service
This hotel is a bit run down and doesn’t have a lot in terms of amenities. Very basic hotel. There is limited housekeeping and when I asked for more washcloths I was told that I had to bring the used ones down to exchange them at the front desk. I did fill out a form that was in the room to get more and dropped it off at the front desk…they did drop them off outside of the room but didn’t collect the used ones at that time. I understand that rooms don’t need completely cleaned each day for a two night stay but I do believe that the trash being emptied and towels being replaced upon request daily should be a housekeeping responsibility.
2 nachten verbleven in mei 2023
Reactie van Toni Salgado, AGM op 29 mei 2023
Dear Mistina, Thank you for taking time to leave us feedback about your stay with us. We value all feedback as we use it to continually improve our guest experience. On behalf of the entire team, let me apologize for not meeting your expectations. We recently did give the hotel a "face lift". i.e fresh paint, new carpet, new tile. We will be doing an entire property renovation soon and everything will be replaced and updated. If you ask for fresh towels after housekeeping has left for the day, we do ask our guests to bring their dirty towels down and Front Desk will replace what they are given This is so we can keep track of our towels and not have to replace them as frequently. If you had your Do Not Disturb on the door during housekeeping hours, the housekeepers are not allowed to enter your room and that's why fresh towels were in a bag outside your door. Choice introduced a new policy in 2020 of housekeeping every 3 nights or upon request. That is why you did not receive daily housekeeping, unless requested. We do apologize that you found it inconvenient. We strive for excellence with each of our guests and hope you will stay with us again so that we can improve upon your stay.

4/10 – Matig

Amy

Reisde met familie
Positief: Personeel en service
Room was not ready until after 3:30 p.m. The room had no shower curtain. The elevator broke and got stuck between floors. I believe the inspection date on the elevator cert. expired a while back.
1 nacht verbleven in mei 2023
Reactie van Toni Salgado, AGM op 28 mei 2023
Dear Amy, Thank you for taking time to leave us a review about your stay with us. We value all feedback as it helps us to improve our guest experience. On behalf of the entire team, let me apologize for not meeting your expectations. We want all of our guests to leave rested and ready to take on the day. Like many businesses, we are short staffed and were sold out on Friday night. Our 3 housekeepers were diligently working trying to get the rooms cleaned in time for check in. We do apologize that your room was not ready for check in. While the shower curtain should have been replaced when the room was cleaned, had you called down, we would have gladly brought one up for you. The elevator issue was due to the children playing on it, unfortunately. After being misused, the elevator will try to reset itself and get "back on track". I do apologize that you were in it while it did so. I can assure you our elevator is inspected regularly and is up to code. We hope you will stay with us again so that we can improve upon your stay and you can see that this is not our norm.

10/10 – Uitstekend

Justin

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing staff Emily was so kinda and helpful! Thank you for allowing us to celebrate our daughter’s birthday here!
1 nacht verbleven in mei 2023
Reactie van Toni Salgado,AGM op 22 mei 2023
Dear Justin, Thank you for taking time to leave us a review. We value any and all feedback as we use it to continually improve our guests experience. Positive feedback is always a pleasure to receive. Emily is definitely an assist to our team and we're glad to hear you found her kind and helpful. Please tell your daughter Happy Birthday from all of us! Thank you for choosing us and we look forward to seeing you in the future!

10/10 – Uitstekend

Bobbi

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Toni Salgado, AGM op 16 mei 2023
Dear Bobbi, Thank you for taking time to leave us review. Your feedback is very valuable to us as we use it to continuously improve our guests experience. We're glad to see you enjoyed your stay with us. I will be sharing your review with our staff as positive encouragement. We look forward to seeing you again!

8/10 – Goed

Abel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s a solid place to stay in
1 nacht verbleven in mei 2023
Reactie van Toni Salgado, AGM op 15 mei 2023
Dear Abel, Thank you for taking time to leave us a review about your stay. Your feedback is very valuable to us as we use it to continually improve our guest experience. We're glad to hear you enjoyed your stay. with us and found it "solid". We look forward to seeing you again

8/10 – Goed

Maria

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely area!!
1 nacht verbleven in mei 2023
Reactie van Toni Salgado, AGM op 15 mei 2023
Dear Maria, Thank you for taking time to leave us a review about your stay with us. Your feedback is very important to us and we use it to continually improve our guest experience. We're glad to hear you liked the area and found it lovely. We look forward to seeing you again

10/10 – Uitstekend

Samuel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Toni Salgado, AGM op 6 mei 2023
Dear Samuel,Thank you for taking time to leave us a review about your stay. Your feedback is very valuable to us and we will use it to continue to improve our guests stay. We are delighted to hear you found your stay with us excellent. I will be sharing your review with my staff as we love hearing about our guests that had an excellent stay with us. We look forward to seeing you in the future!

2/10 – Ontzettend slecht

Michael

1 nacht verbleven in mei 2023
Reactie van Toni Salgado, AGM op 7 mei 2023
Dear Michael,Thank you for taking time to leave us a review of your stay. Your feedback is very valuable to us. On behalf of the entire team, let me apologize for not meeting your standards. I can assure you that this is not our standard practice as we want all of our guests to have an enjoyable stay with us. I understand that you had asked for an accessible room. Unfortunately, your reservation did not come through that way and we were sold out the night you stayed with us and unfortunately, we were unable to move you to the room type that you wanted. We had hoped with the upgrade from a standard king to a suite, that it would make up for the mistake on the booking. Again, we do apologize that we were unable to accommodate you better. We do try to make sure every guest leaves happy and well rested.We hope to see you in the future so that we can improve upon your stay and show you that this is not common practice at our hotel.

8/10 – Goed

Rheanna

Reisde met partner
Positief: Netheid, personeel en service
It’s pretty out dated but clean. Definitely noisy inside and out. The parking lot with lights was our side of the property and our refrigerator made noises all night. Not terrible for a sleep stop along the way. Decent breakfast.
1 nacht verbleven in april 2023
Reactie van Toni Salgado, AGM op 27 apr 2023
Dear Rheanna,Thank you for taking time to leave us a review about your stay. Your feedback is very important to us and we will be using it to continually improve upon our guests stay. We have recently given the property a "face lift" but have plans to do a more extensive update early next year. We do apologize for the noisy refrigerator, however. We hope to see you in the future so that we can improve upon your stay

8/10 – Goed

Christopher

Positief: Personeel en service
The staff was terrific. The room was clean but the sink fixture leaked, & the bathroom exhaust fan was quite loud.
3 nachten verbleven in april 2023
Reactie van Toni Salgado, AGM op 26 apr 2023
Dear Christopher,Thank you for taking time to leave us a review. Your feedback is very important to us as we use it to continually improve upon our guests experience. I have brought it to our maintenance's attention about the leaky faucet and exhaust fan. We're glad to hear that you found our staff terrific and your room clean. We look forward to hosting you again and improving upon your guest experience.

10/10 – Uitstekend

John

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023
Reactie van Toni Salgado, AGM op 26 apr 2023
Dear John,Thank you for taking time to leave us a review. Your feedback is very important to us and we will use this information to continue to improve our guests experience. We look forward to seeing you again

10/10 – Uitstekend

Sarah

1 nacht verbleven in april 2023
Reactie van Toni Salgado, AGM op 30 apr 2023
Dear Sarah,Thank you for taking time to leave us review. Your feedback is very important to us and we will use it to continue to improve upon our guests stay. Thank you for choosing us for your lodging needs and we look forward to seeing you again!

10/10 – Uitstekend

Brianna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean! Amazing staff, and great location!
Reactie van Toni Salgado, AGM op 12 apr 2023
Thank you for taking time to leave us a review about your recent stay with us. Your feedback is valuable and will be used to continue to improve our guest experience. We're glad to find you found our hotel clean, our staff amazing, and the location great. We look forward to seeing you in the future

8/10 – Goed

Patricia, Rockford

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2023
Reactie van Toni Salgado, AGM op 30 mrt 2023
Dear Patricia, Thank you for taking time to leave us a review. Your feedback is very important to us and will be used in the future to improve our guest experience. We look forward to seeing you again

10/10 – Uitstekend

Kenneth

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The owner does a really good job of greeting the guests and is at the hotel most of the day making certain things are working correctly!!
1 nacht verbleven in maart 2023

6/10 – Redelijk

Patricia, Rockford

Positief: Netheid
2 nachten verbleven in maart 2023
Reactie van Toni Salgado, AGM op 28 mrt 2023
Dear Patricia,Thank you for taking time to leave us a review. Your opinion is very important to us. We apologize for not meeting your standards. Please give us an opportunity to improve upon your stay in the future

10/10 – Uitstekend

Sandra

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Family Stay
We had one overnight stay on our way to Florida. We were very comfortable and the front desk was helpful.
1 nacht verbleven in maart 2023
Reactie van Toni Salgado, AGM op 27 mrt 2023
Dear Sandra, Thank you for taking time to leave us a review. We're glad to hear you enjoyed your stay with us! Hopefully we see you on your return trip from Florida. Thank you for choosing us for your lodging needs