Dear Bastian, We very much appreciate your comments regarding your stay at the Novotel Bogor Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Scott WON General Manager

Dear valued guest, Thank you for your positive review through Expedia. I am pleased to learn that you enjoy your stay at Novotel Bogor. I and the rest of Novotel Bogor team is looking forward to welcoming you back in the near future stay. Best regards, Charles CHOI - General Manager

Dear Arend, Thank you for choosing Novotel Bogor and for taking your time to share a review in hotels.com. I am sorry to hear that your stay did not met your expectation. It is indeed we have shuttle service based on schedule. For other hour, we also have car rental with affordable price to make your stay more enjoyable. Thank you very much once again and I look forward to welcoming you back in our resort. Warmest regards, Daniele RUIU - Hotel Manager

Dear Mr. Thorsten,We very much appreciate your comments regarding your stay at the Novotel Bogor Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Scott WonGeneral Manager

Dear Makiko,Warmest Greetings from Novotel Bogor Golf Resort & Convention Center.On this good moment, I would like to thank you for your nice feedback about our Hotel. It's my pleasure to have you here with us as our valuable guest. I hope your days with us were really wonderful and memorable as we always put our best to serve you. Once again thank you and see you again in on your upcoming stay with us in the near future.Warmest regard,

Dear Jin WOOK,Warmest Greeting from Novotel Bogor Golf Resort & Convention Center.Thank you for taking your time to share your staying experience with us.We are regret to hear that the room did not meet your expectation and we would like to express our sincerest apology for the inconvenience experiences that you encountered during your stay with us.It is glad to receive such constructive feedback from you which for sure it will be brought up as concerns that need to discuss with our team and to take necessary action. We consider all comments to be an essential and important part of our ongoing efforts to maintain and improve quality of the products and services. We do hope to have the pleasure of serving you again in the future with further improvement.Once again thank you and we are looking forward for your upcoming stay in the near future.Sincerely,

Dear Valued Guest,Warmest Greetings from Novotel Bogor Golf Resort & Convention Center.On this good moment, I would like to thank you for your positive star rating review about our Hotel. It's my pleasure to have you here with us as our valuable guest. I hope your days with us were really wonderful and memorable as we always put our best to serve you. Once again thank you and see you again in on your upcoming stay with us in the near future.Warmest regard,

Dear Lucky, We very much appreciate your comments regarding your stay at the Novotel Bogor Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Scott WON General Manager

Dear Robin, We very much appreciate your comments regarding your stay at the Novotel Bogor Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Scott WON General Manager

Dear Yasufumi, We very much appreciate your comment regarding your stay at the Novotel Bogor Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comment with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Scott WON General Manager

Dear Atsuko, Thank you for taking the time to tell us about your experience at Novotel Bogor Golf Resort & Convention Center. We're sorry that you experienced things that didn't meet your expectations; Please allow us to express our sincere apologies. At Novotel, we strive to provide a better service to every guest; Therefore, your feedback is very important to us. We assure you that we have taken action to address and prevent the problem from recurring in the future. We thank you for sharing your concerns with us and we hope that you will give us the opportunity to serve you better in the near future. Best regards, Scott WON General Manager

Dear Simon, Thank you for taking the time to tell us about your experience at the Novotel Bogor Golf Resort & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Scott WON General Manager

Dear Ryotaro, We very much appreciate your comments regarding your stay at the Novotel Bogor Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Scott WON General Manager

Dear Anonymous,, We very much appreciate your comments regarding your stay at the Novotel Bogor Golf Resort & Convention Center. It is always a pleasure to receive positive and constructive feedback. I am sorry if few of your experience did not meet your expectations; please allow me to express my sincerest apologies. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Scott WON General Manager

Dear Fitzgerald, We very much appreciate your comments regarding your stay at the Novotel Bogor Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. And, I am sorry that your experience about our shower did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Scott WON General Manager

Dear UCK, We very much appreciate your comments regarding your stay at the Novotel Bogor Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles CHOI General Manager

Dear Hiroki, We very much appreciate your comments regarding your stay at the Novotel Bogor Golf Resort & Convention Center. I am happy to hear that you enjoyed a comfortable stay with us in our new face of Novotel Bogor. I will share your comments with all staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services especially for the cleanliness. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles CHOI General Manager

Dear Christopher, Many thanks for your positive review toward Novotel Bogor Golf Resort & Convention Center. I am pleased to learn that your stay was memorable one. I will definitely will share your positive review to the rest of my team. Once again, thank you to give us a positive review, the entire Novotel Bogor team is looking forward another chance to welcoming you back and be at your service with our undivided attention. Best regards, Charles CHOI General Manger

Dear Anonymous, Thank you for choosing Novotel Bogor for you to spend your vacation time, and of course thank you for the rating you gave. We believe that the comment can motivate our team to provide the best service. Once again, thanks for the rating given, it is our hope that we will be able to return and welcome you and your family again on your next visit in Bogor. Warm regards, Charles CHOI General Manager

Dear Sir/Madam, Thank you for taking the time to tell us about your experience at the Novotel Bogor Golf Resort & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. For now, our hotel is on progress to upgrade everything. Big renovation divided into few stage for room interior and facilities. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future especially when we have done the renovation. Sincerely, Charles CHOI General Manager

Dear Stefano, Thank you for sharing your experience with us. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We are now facing a renovation to upgrade our facilities and building. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future with our new building, rooms and facilities. Sincerely, Charles CHOI General Manager

Dear Anonymous, We very much appreciate your comments regarding your stay at the Novotel Bogor Golf Resort & Convention Center. Should you have ani positive or constructive feedback, please do not hesitate to share with us. Once again, thank you and we hope we can welcome you back in the near future. Sincerely, Charles CHOI General Manager

Dear Peter, Thank you for your time to share your experience with us. I am sorry that few of your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charles CHOI General Manager

Dear Ashish, Thank you for taking the time to tell us about your experience at the Novotel Bogor Golf Resort & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. As 22 year old hotel, now we are facing a big renovation project and room is our main concern to modernize the interior design and in room facilities. And for breakfast, I will share your constructive feedback to our kitchen team. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charles CHOI General Manager

Thank you for taking the time to tell us about your experience at the Novotel Bogor Golf Resort & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Renovation and big maintenance project has been started and we divided into few stage. We will have new room interior shortly. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charles CHOI General Manager

Dear Masahiro, Thank you for taking the time to tell us about your experience at the Novotel Bogor Golf Resort & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Should you have any constructive feedback, please do not hesitate to share with us and send it to our official email address. Best regards, Charles CHOI General Manager

We very much appreciate your comments regarding your stay at the Novotel Bogor Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles CHOI General Manager

Thank you for taking the time to tell us about your experience at the Novotel Bogor Golf Resort & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charles CHOI General Manager

Thank you for taking time to rate Novotel Bogor a 5 stars score. I could see that you satisfied with our resort & hospitality. Thank you to our generous and heartwarming team who always strive to deliver our prime hospitality to our guest. We are facing the renovation for improvement. I wish you would give us another chance to be at your service once again on your future stay at Novotel Bogor. Best regards, Charles CHOI General Manager

We very much appreciate your comments regarding your stay at the Novotel Bogor Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles CHOI General Manager

We very much appreciate your comments regarding your stay at the Novotel Bogor Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Can not wait to have you again with us. Sincerely, Charles CHOI General Manager

Dear Maziar, Thank you for choosing Novotel Bogor for you to spend your vacation time, and of course thank you for the rating you gave. We believe that the rating can motivate our team to provide the best service. Once again, thanks for the rating given, it is our hope that we will be able to return and welcome you and your family again on your next visit in Bogor. Warm regards, Charles CHOI General Manager

Thank you for taking the time to tell us about your experience at the Novotel Bogor Golf Resort & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We will finish to renovated the lobby shortly and will continue to guest rooms area. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charles CHOI General Manager

Dear Pannapa, We very much appreciate your comments regarding your stay at the Novotel Bogor Golf Resort & Convention Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Charles CHOI General Manager

Dear Anonymous, Thank you for taking the time to tell us about your experience at the Novotel Bogor Golf Resort & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We will investigate accordingly, please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charles CHOI General Manager

Dear Kemal, We very much appreciate your comments regarding your stay at the Novotel Bogor Golf Resort & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charles CHOI General Manager

Dear Nastassia, Thank you for taking the time to tell us about your experience at the Novotel Bogor Golf Resort & Convention Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charles CHOI General Manager

382/5000 ノボテルボゴールゴルフリゾート＆コンベンションセンターでのご経験についてお話いただきありがとうございます。 あなたの経験があなたの期待に応えられなかったのは残念です。 心からお詫び申し上げます。 私達はあなたの懸念を分かち合っていることに感謝します、そしてあなたが私達に近い将来あなたにより良いサービスを提供する機会を与えてくれることを願っています 敬具 Charles CHOI General Manager

Thank you for taking the time to tell us about your experience at the Novotel Bogor Golf Resort & Convention Center. And yes, we will have a big maintenance project for our room interior. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Charles CHOI General Manager

Dear valued guest, Thank you for th positive comment you wrote based on your personal experience with Novotel Bogor. The entire Novotel Bogor team is looking forward to welcoming you back in the near future stay.

Dear R, インドネシアのあなたの2番目の家にノボテルボゴールを選んでいただきありがとうございます。 あなたの経験があなたの期待を満たすものではなかったことを学んで申し訳ありません。 ご到着中のご不便をおかけして申し訳ありません。 しかし、とにかく、もちろん、特にチェックインプロセスに関してあなたが私達の注意を引いた問題に関して私達のチームとそれを共有します、そしてあなたが言及した問題を直すために迅速な行動が取られたことを安心してください。 最後になりましたが大事なことを言い忘れましたが、私たちの新しい改装された部屋や設備で私たちと一緒にあなたの将来の滞在に最高のおもてなしを提供することによってあなたの信頼を取り戻すために私たちにもう一度チャンスを与えてください Warmest Regards, Charles CHOI General Manager

Dear Valued Guest, フィードバックにお時間を頂ありがとうございます。お客様が我々のホテルでより良い体験を出る様このフィードバックを元に改善を図りたいと思っております。我々はより良いホテルでの時間を過ごしていただける様努力していますが、今回その目標を達せなかった事を大変申し訳なく思っております。もしもう一度チャンスを頂けるのであれば、お客様の意見を元に学び、改善し、より良いホテル体験ができる様努力する事を必ずお約束いたします。

Dear valued guest, Thank you for the opportunity given toward Novotel Bogor to accommodate your recent stay. Your positive feedback will shared to our team to encourage our talent strive giving the best service to our guest. Once again thank you and look forward to welcoming you back in the near future stay.

Dear valued guest, First of all, thank you for the opportunity you gave for Novotel Bogor to accommodate your recent stay in Bogor. Beside, I am truly sorry it wasn't meet your expectation. Please allow me to apologize for the inconvenience caused during your stay with us. Guest satisfaction means everything for us and we valued your positive comment about our cleanliness yet the hospitality given by our service team. Please rest assure that your feedback has been followed up and monitored by our Executive Assistant Manager to rectify and improve the issue you mentioned. Once again thank you for your feedback and I wish we could get another chance from you to regain your trust and be at your service once again. Best regard, Charles CHOI - General Manager

Dear valued guest, Many thanks for your positive review and perfect score you gave for Novotel Bogor. I am pleased to learn that you were able to enjoy our resort. Once again thank you and wish we could welcome you back and be at your service once again. Best regard, Charles CHOI - General Manager

Dear valued guest, Many thanks for your outstanding score and wonderful review you gave for Novotel Bogor. I am pleased to learn that you were able to enjoy our resort. Thanks to our generous and heartwarming team, especially Ms. Putri, Mr. Febri, Ms. April and all Front Liner, who always strive to deliver our prime service to our guest. Once again thank you and wish we could welcome you back and be at your service once again. Best regard, Charles CHOI - General Manager

Dear valued guest, Many thanks for your positive score you gave for Novotel Bogor. Based on the score given, I am pleased to learn that you were able to enjoy our resort. Once again thank you and wish we could welcome you back and be at your service once again. Best regard, Charles CHOI - General Manager