Dear Guest Thank you so much for your score and for choosing us! I will share your comments with our staff. Best Regards,

Dear Guest, Thank you so much for taking the time to share your experience at Grand Hyatt Bogota, we truly appreciate your comments regarding our staff and services. Please let us know about your next visit to our city, would be a pleasure to welcome you again! Sincerely, Philippe Frey General Manager

Estimada Sra. Elsa, Reciba un cordial saludo desde Grand Hyatt BogotáPermítame decirle que estamos muy agradecidos por la evaluación que ha realizado sobre su estadía en Grand Hyatt Bogotá. Siempre es un placer recibir comentarios positivos de nuestros huéspedes. Personalmente compartiré sus calificaciones con todos nuestros colegas. Gracias por habernos elegido en su visita a Bogotá. Esperamos volver a contar con su presencia en un futuro próximo.Cordialmente,

Estimada Sra. Elsa, Reciba un cordial saludo desde Grand Hyatt Bogotá Queremos agradecerle por compartir su calificación con nosotros. Nos alegra saber que su estadía fue excelente. Si necesita alguna ayuda, puede comunicarse con nosotros directamente. Esperamos volver a atenderle en un futuro cercano.Cordialmente,

Estimado Sr. Jorge, Reciba un cordial saludo desde Grand Hyatt BogotáQueremos agradecerle por compartir su calificación con nosotros. Nos alegra saber que su estadía fue excelente. Si necesita alguna ayuda, puede comunicarse conmigo directamente. Esperamos volver a atenderle en un futuro cercano.Cordialmente,

Estimado Sr. Evaristo,Reciba un cordial saludo desde Grand Hyatt BogotáQueremos agradecerle por compartir su calificación con nosotros. Nos alegra saber que su estadía fue excelente. Si necesita alguna ayuda, puede comunicarse con nosotros directamente. Esperamos volver a atenderle en un futuro cercano.Cordialmente

Dear Mr. Jay, Greetings from Grand Hyatt BogotaThank you for taking the time to evaluate your experience and for your sincere opinion, which is very important to improve our service. We are sorry that on this occasion your stay did not meet your expectations. Once we have identified the problem, we have made a feedback and suggestion with the corresponding teams and managers. At Grand Hyatt Bogota we always put our guests first; for us it is very important every comment or suggestion that comes from you to help us improve our service and meet your expectations. Please do not hesitate to contact me with any request you may have. We look forward to serving you in a future occasion. Sincerely,

Dear Mr. JeremiasGreetings from Grand Hyatt Bogota We would like to thank you for sharing your score with us. We are glad to hear that your stay was excellent. If you need any assistance, you may contact us directly. We look forward to serving you again in the near future.Sincerely,

Dear Mr. Shahrukh, Greetings from Grand Hyatt BogotaWe would like to thank you for sharing your score with us. We are glad to hear that your stay was excellent. If you need any assistance, you may contact me directly. We look forward to serving you again in the near future.Sincerely,

Dear Mr. David, Greetings from Grand Hyatt BogotaWe love to hear that you enjoyed your visit and the time you spend in our hotel. We are always working to provide you the best service. for all our team it is a pleasure to receive these opinions since we always try to make our guests feel at home in all areas of the hotel. We hope to see you soon next time you visit the city 2.600 meters closer to the stars! Sincerely,

Dear Mr. Estanislao, Greetings from Grand Hyatt BogotaWe love to hear that you enjoyed your visit and the time you spend in our hotel. We are always working to provide you the best service. for all our team it is a pleasure to receive these opinions since we always try to make our guests feel at home in all areas of the hotel. We hope to see you soon next time you visit the city 2.600 meters closer to the stars! Sincerely,

Dear Mr. Mateo, Greetings from Grand Hyatt BogotaThank you for taking the time to share your experience and for choosing us. We want you to know that your comments are extremely important to us and that we will use them to make every visitor's experience with us the best possible. If you need any assistance, you may contact us directly. We look forward to serving you again in the near future.Sincerely,

Dear Mrs Jessica, Greetings from Grand Hyatt BogotaWe would like to thank you for sharing your score with us. We are glad to hear that your stay was excellent. If you need any assistance, you may contact us directly. We look forward to serving you again in the near future.Sincerely,

Dear Mr. Adrian, Greetings from Grand Hyatt BogotaWe would like to thank you for sharing your score with us. We are glad to hear that your stay was excellent. If you need any assistance, you may contact us directly. We look forward to serving you again in the near future.Sincerely,

Estimado Sr. Fernando, Reciba un cordial saludo desde Grand Hyatt Bogotá.Queremos agradecerle por compartir su calificación con nosotros. Nos alegra saber que su estadía fue excelente. Si necesita alguna ayuda, puede comunicarse con nosotros directamente. Esperamos volver a atenderle en un futuro cercano.Cordialmente,

Dear Mr. Jose Antonio,Greetings from Grand Hyatt Bogota We love to hear that you enjoyed your visit and the time you spend in our hotel. At Grand Hyatt Bogota, we always put our customers first, and we appreciate every comment, detail or suggestion that could help us to service you up to your expectations. Thank you again and do not hesitate to contact us with anything you may need.Sincerely,

Dear Mr. Jonathan,Greetings from Grand Hyatt Bogota We love to hear that you enjoyed your visit and the time you spend in our hotel. We are always working to provide you the best service. for all our team it is a pleasure to receive these opinions since we always try to make our guests feel at home in all areas of the hotel. We hope to see you soon next time you visit the city 2.600 meters closer to the stars! Sincerely,

Dear Mrs. Birgit, Greetings from Grand Hyatt Bogota.We would like to thank you for sharing your score with us. We are glad to hear that your stay was excellent. If you need any assistance, you may contact us directly. We look forward to serving you again in the near future. Sincerely,

Estimado Sr. Francisco, Reciba un cordial saludo desde Grnad Hyatt BogotáQueremos agradecerle por compartir su calificación con nosotros. Nos alegra saber que su estadía fue excelente. Si necesita alguna ayuda, puede comunicarse con nosotros directamente. Esperamos volver a atenderle en un futuro cercano.Cordialmente,

Estimado Sr. Carlos, Reciba un cordial saludo desde Grand Hyatt Bogotá Queremos agradecerle por compartir su calificación con nosotros. Nos alegra saber que su estadía fue excelente. Si necesita alguna ayuda, puede comunicarse con nosotros directamente. Esperamos volver a atenderle en un futuro cercano.Cordialmente,

Estimado Sr. Ernesto, Reciba un cordial saludo desde Grand Hyatt BogotáQueremos agradecerle por compartir su calificación con nosotros. Nos alegra saber que su estadía fue excelente. Si necesita alguna ayuda, puede comunicarse con nusotros directamente. Esperamos volver a atenderle en un futuro cercano.Cordialmente,

Dear Mr. Keith,Greetings from Grand Hyatt Bogota.We would like to thank you for sharing your score with us. We are glad to hear that your stay was excellent. If you need any assistance, you may contact us directly. We look forward to serving you again in the near future.Sincerely,

Dear Mr. Gandy,Greetings from Grand Hyatt BogotaWe would like to thank you for sharing your score with us. We are glad to hear that your stay was excellent. If you need any assistance, you may contact me directly. We look forward to serving you again in the near future.Sincerely,

Dear Mr. Marcus, Greetings from Grand Hyatt BogotaWe would like to thank you for sharing your score with us. We are glad to hear that your stay was excellent. If you need any assistance, you may contact me directly. We look forward to serving you again in the near future.Sincerely,

Dear Mr. Gandy,Greetings from Grand Hyatt BogotaWe would like to thank you for sharing your score with us. We are glad to hear that your stay was excellent. If you need any assistance, you may contact me directly. We look forward to serving you again in the near future.Sincerely,

Estimado/a huespedReciba un cordial saludo desde Grand Hyatt Bogotá Queremos agradecerle por compartir su calificación con nosotros. Nos alegra saber que su estadía fue excelente. Si necesita alguna ayuda, puede comunicarse conmigo directamente. Esperamos volver a atenderle en un futuro cercano.Cordialmente,

Estimado Sr. Andres, Reciba un cordial saludo desde Grand Hyatt BogotaQueremos agradecerle por compartir su calificación con nosotros. Nos alegra saber que su estadía fue excelente. Si necesita alguna ayuda, puede comunicarse con nosotros directamente. Esperamos volver a atenderle en un futuro cercano.Cordialmente,

Dear Mr. Hirisave,Greetings from Grand Hyatt BogotaWe would like to thank you for sharing your score with us. We are glad to hear that your stay was excellent. If you need any assistance, you may contact us directly. We look forward to serving you again in the near future.Sincerely,

Dear Mr. Joshua, Greetings from Grand Hyatt BogotaFirst of all, we want to thank you for taking the time to share your experience with us. We would like to have more details of your experience to understand what opportunities we have to improve at Grand Hyatt Bogota. At Grand Hyatt Bogota, we always put our customers first, and we appreciate every comment, detail or suggestion that could help us to service you up to your expectations. Thank you again and do not hesitate to contact us with anything you may need.Sincerely,

Dear Stefano, Greetings from Grand Hyatt Bogota.Thank you for taking the time to share your experience and for choosing us. It is unfortunate to learn that you were not 100% satisfied from our service, we will be reviewing all those points that you mentioned with our team, and we will keep working with them to make each stay memorable. It will be a pleasure for us to have you again as our guest. Sincerely,

Dear Mr. Jay, Greetings from Grand Hyatt BogotaI want to thank your recent visit to our property. It is unfortunate to learn that you were not 100% satisfied from our service. I present my deepest apologies about this, I already made feedback with our staff about the situation. At Grand Hyatt Bogota, we always put our customers first, and we appreciate every comment, detail or suggestion that could help us to service you up to your expectations. Mr. Jay, thank you again and do not hesitate to contact us with anything you may need.Sincerely,

Dear Mr. Domingos,Greetings from Grand Hyatt Bogota.We would like to thank you for sharing your score with us. We are glad to hear that your stay was excellent. If you need any assistance, you may contact us directly. We look forward to serving you again in the near future.Sincerely,

Dear Mr. Gerard, Greetings from Grand Hyatt BogotaWe would like to thank you for sharing your score with us. We are glad to hear that your stay was excellent. If you need any assistance, you may contact us directly. We look forward to serving you again in the near future.Sincerely,

Dear Mr. TimothyGreetings from Grand Hyatt BogotaWe love to hear that you enjoyed your visit and the time you spend in our hotel. We are always working to provide you the best service. Sophia and the rest of the team feel extremely happy to know that you had a great experience. Thank you so much for choosing us!Sincerely,

Estimada Sra. Aleisha, Reciba un cordial saludo desde Grand Hyatt Bogotá. Agradecemos enormemente su calificación, es muy importante para nosotros brindar un excelente servicio y experiencias de bienestar y seguridad a cada uno de nuestros huespedes. Esperamos poder recibirlo en una proxima oportunidad.Cordialmente,

Estimado Sr. Carlos, Reciba un cordial saludo desde Grand Hyatt Bogotá.Agradecemos enormemente su calificación, es muy importante para nosotros brindar un excelente servicio y experiencias de bienestar y seguridad a cada uno de nuestros huespedes.Esperamos poder recibirlo en una proxima oportunidad.Cordialmente,

Estimado Sr. Carlos, Reciba un cordial saludo desde Grnad Hyatt BogotáQueremos agradecerle por compartir su calificación con nosotros. Nos alegra saber que su estadía fue excelente. Si necesita alguna ayuda, puede comunicarse conmigo directamente. Esperamos volver a atenderle en un futuro cercano.Cordialmente,

Estimado Sr. Ricardo, Reciba un cordial saludo desde Grand Hyatt Bogotá. Agradecemos enormemente su calificación, es muy importante para nosotros brindar un excelente servicio y experiencias de bienestar y seguridad a cada uno de nuestros huespedes.Esperamos poder recibirlo en una proxima oportunidad.Cordialmente,

Dear Mr. Peter, Greetings from Grand Hyatt BogotaWe appreciate your comments. We are looking into your case to know what exactly could have happened. We apology for all the inconvenience this situation could have may cause. We work every day to be better and we hope you could bring us another opportunity to change your perception of us. Sincerely,

Estimado Sr. Oscar, Reciba un cordial saludo desde Grand Hyatt Bogotá.Agradecemos enormemente su calificación, es muy importante para nosotros brindar un excelente servicio y experiencias de bienestar y seguridad a cada uno de nuestros huespedes, Esperamos poder recibirlo en una proxima oportunidad.Cordialmente,

Estimado Sr. Andres, Reciba un cordial saludo desde Grand Hyatt Bogotá.Queremos agradecerle por compartir su calificación con nosotros. Nos alegra saber que su estadía fue excelente. Si necesita alguna ayuda, puede comunicarse con nosotros directamente. Esperamos volver a atenderle en un futuro cercano.Cordialmente,

Dear Guest, Greetings from Grand Hyatt BogotaWe would like to thank you for sharing your score with us. We are glad to hear that your stay was excellent, and you enjoyed our spa. If you need any assistance, you may contact us directly. We look forward to serving you again in the near future.Sincerely,

Dear Mr. Phil,Greetings from Grand Hyatt BogotaWe would like to thank you for sharing your score with us. We are glad to hear that your stay was excellent. If you need any assistance, you may contact me directly. We look forward to serving you again in the near future.Sincerely,

Estimado Sr. Julio, Reciba un cordial saludo desd Grand Hyatt BogotaQueremos agradecerle por compartir su calificación con nosotros. Nos alegra saber que su estadía fue excelente. Si necesita alguna ayuda, puede comunicarse con nosotros directamente. Esperamos volver a atenderle en un futuro cercano.Cordialmente,

Estimado Huesped, Reciba un cordial saludo desde Grand Hyatt Bogotá.Queremos agradecerle por compartir su calificación con nosotros. Nos alegra saber que su estadía fue excelente. Si necesita alguna ayuda, puede comunicarse con nosotros directamente. Esperamos volver a atenderle en un futuro cercano.Cordialmente,

Dear Mr. Brian, Greetings from Grand Hyatt BogotaWe would like to thank you for sharing your score with us. We are glad to hear that your stay was excellent. If you need any assistance, you may contact me directly. We look forward to serving you again in the near future.Sincerely,

Dear Mr. Phil,Greetings from Grand Hyatt BogotaWe would like to thank you for sharing your score with us. We are glad to hear that your stay was excellent. If you need any assistance, you may contact me directly. We look forward to serving you again in the near future.Sincerely,

Dear Mr. Lars, Greetings From Grand Hyatt Bogota, We would like to thank you for sharing your score with us. We are glad to hear that your stay was excellent. If you need any assistance, you may contact us directly. We look forward to serving you again in the near future.Sincerely,

Dear Mr. Scott,Greetings from Grand Hyatt Bogota.We would like to thank you for sharing your score and opinion with us. We are glad to hear that your stay was excellent. If you need any assistance, you may contact us directly. We look forward to serving you again in the near future.Sincerely,

Estimado Sr. David,Reciba un cordial saludo desde Grand Hyat Bogotá.Queremos agradecerle por compartir su calificación con nosotros. Nos alegra saber que su estadía fue excelente. Si necesita alguna ayuda, puede comunicarse con nosotros directamente. Esperamos volver a atenderle en un futuro cercano.Cordialmente,