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Beoordelingen van Best Western Plus North Shore Hotel

2.5 out of 5
Best Western Plus North Shore Hotel
50 Dayton St, Danvers, MA

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 581 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 283 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 78 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 32 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 29 van 1003 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Femke

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hele vriendelijke mensen. Fijne kamer alleen het ontbijt zou ik mijn wekker niet voor zetten. Alles makkelijk bereikbaar.
5 nachten verbleven in november 2022
Reactie van Chad - GM op 15 nov 2022
Bedankt voor uw mooie recensie en waarderingen van uw verblijf bij ons!

8/10 – Goed

Larry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Old but nice
1 nacht verbleven in mei 2024

10/10 – Uitstekend

ELISA

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property! Parking was amazing !!! Rooms looked to be recently renovated. So nice & clean!
2 nachten verbleven in mei 2024

8/10 – Goed

Stephanie

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
In for a quick two night visit for work in Salem. Parking onsite was great and the location is beautiful. Spacious room, high ceilings and a window that opened. Beds weren’t super co forts le and they’ve opted for 4 square sized softer pillows per bed for sleeping but easy to arrange to find a comfortable position. The room has a wardrobe for hanging clothes along with an iron and board, hair dryer and minimal toiletries but lots available at the front desk by request. There is no sound insulation, however so any hallway activity and noise from Adjacent rooms or passerbys feels present in the actual room. Slept with a white noise app on the phone overnight which helped. If you are light sensitive the light bleed under and around the door is substantial, as are the LED’s on the smoke detector/CO monitor and the plug in clock radio, which can easily be covered with something or unplugged. Ample breakfast options although we didn’t partake- always a need for more vegan options, though. Serviceable gym but very warm and no visible HEPA filter or fans in sight. Didn’t use the pool but seemed well maintained. If you are Covid conscious, the pros are windows that open and self contained HVAC.
2 nachten verbleven in mei 2024
Reactie van Chad - GM op 6 mei 2024
Thank you for the very detailed review of our hotel after your stay with us. We appreciate the nice rating, and apologize that we didn't provide you a perfect 5 out of 5 experience.

8/10 – Goed

Adem

Reactie van Chad - GM op 3 mei 2024
Thank you for the nice rating. Hopefully next time we can earn a full 5 out of 5 from you.

8/10 – Goed

Joseph

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is the second time we've stayed here, because of the convenience of what we wanted to do, the amenities, and the affordability. Our only complaint was the comfort of the beds. A little too hard for our liking. But that's just us.
3 nachten verbleven in april 2024
Reactie van Chad - GM op 29 apr 2024
Thank you for the nice comments about our hotel. Apologies that you don't like our Serta mattresses.

10/10 – Uitstekend

Suzanne, Levant

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast was fantastic!! Pool was warm, very good stay.
1 nacht verbleven in april 2024
Reactie van Chad - GM op 29 apr 2024
Thank you for the great comments and perfect rating, we truly appreciate it.

10/10 – Uitstekend

Hyejin

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good
1 nacht verbleven in maart 2024
Reactie van Chad - GM op 29 apr 2024
Thank you for the excellent rating!

10/10 – Uitstekend

angel

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean very nice i have stayed there almost 20 times
1 nacht verbleven in april 2024
Reactie van Chad - GM op 19 apr 2024
Thank you for the wonderful rating and for your continued business. We appreciate it!

10/10 – Uitstekend

Bob

Reisde met partner
This is the best Best Western e have ever stayed in. We can’t say it any better than that.
3 nachten verbleven in april 2024
Reactie van Chad - GM op 17 apr 2024
Thank you so much!

10/10 – Uitstekend

Ramon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Top
1 nacht verbleven in april 2024
Reactie van Chad - GM op 15 apr 2024
Thank you so much for the wonderful rating!

10/10 – Uitstekend

Ingrid, POMPANO BEACH

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really really appreciate a nice and quiet place, also the friendly staff, great free breakfast, very spacious room, everything clean and with a nice smell. Beautiful view and surroundings!
2 nachten verbleven in april 2024
Reactie van Chad - GM op 8 apr 2024
Thank you for this excellent review!

10/10 – Uitstekend

Morgan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were clean, well stocked, breakfast was amazing
4 nachten verbleven in april 2024
Reactie van Chad - GM op 8 apr 2024
Thank you so much, we are very happy to know you enjoyed your stay with us!

10/10 – Uitstekend

Joel

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very helpful and it was very clean. I would stay here again.
5 nachten verbleven in maart 2024
Reactie van Chad - GM op 2 apr 2024
Thank you very much for the great review and rating after your stay here with us!

10/10 – Uitstekend

Barbara

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved how easy accessible this hotel is to restaurants and shopping centers. Its about a 20 min drive to Salem where my boyfriend and I spent our time. Would come again to stay.
3 nachten verbleven in maart 2024
Reactie van Chad - GM op 2 apr 2024
Thank you so much for your wonderful review!

4/10 – Matig

Melissa

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The walls are so thin, ppl next to us were stupid loud so i called the front desk, they did nothing. I have a 2 year old and the ppl next door were yelling and playing music from 10 pm to 1 am, yelling at the top of their lungs. The pool was literally green. I only chose this hotel so me and the baby could swim and we couldnt, the only redeemable factor was the staff at breakfast. You have an amazing staff in the kitchen
2 nachten verbleven in maart 2024
Reactie van Chad - GM op 29 mrt 2024
Thank you for taking time to write your review of us, and for complementing our breakfast team. Our apologies that you such a tough experience here. We are very sorry the family that was next to you was so rude and discourteous to the rooms around them by being loud late at night.

10/10 – Uitstekend

Eric, Perrysburg

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice Property. Room was clean and spacious. Staff was very friendly and helpful. Daily Breakfast was good. Would stay here again.
5 nachten verbleven in maart 2024
Reactie van Chad - GM op 29 mrt 2024
Thank you very much for the wonderful review!

8/10 – Goed

Mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly staff, clean room, and good breakfast. However, the room next door played loud music, and kids were running down the hallway at 10:00 at night. Not sure where their parents were.
1 nacht verbleven in maart 2024
Reactie van Chad - GM op 29 mrt 2024
Thank you for the kind words about our staff. The kids you reference were on a field trip bus tour with their school and these chaperones did not help keep them under control as much as chaperones typically do.

10/10 – Uitstekend

Zaida

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All the employees were very nice. The rooms were quiet. The breakfast selections were very good and replenished often. The tables in the breakfast room were frequently kept clean so there was always a table available to sit at. Overall, a wonderful experience.
5 nachten verbleven in maart 2024
Reactie van Chad - GM op 25 mrt 2024
Thank you so much for this excellent review! We are so happy to know you were happy here with us.

2/10 – Ontzettend slecht

Crystal

1 nacht verbleven in maart 2024
Reactie van Chad - GM op 15 apr 2024
Sorry to see you rating us a 1 out of 5 when you were a no-show for your reservation and didn't actually get to experience a stay with us.

8/10 – Goed

Henry, White Plains

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Chad - GM op 25 mrt 2024
Thank you for the nice rating.

10/10 – Uitstekend

sierra

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were great! We forgot our son’s life vest and they had it up front waiting for us! The hotel is beautiful and the breakfast was great! Everything was great!
2 nachten verbleven in maart 2024
Reactie van Chad - GM op 25 mrt 2024
Thank you for this wonderful review, we truly appreciate it!

10/10 – Uitstekend

Allison

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed for a week, for spring break. The room was very clean and quite large. The pool was very warm. There was a gym that had a decent amount of equipment. Staff was always friendly. Very good free breakfast (waffles, pancakes, eggs, sausage, bacon, cereal, yogurt, pre-packaged baked goods, juice, coffee, tea). There is a nice mall nearby, some fast food choices and also restaurants such as Olive Garden, Cheesecake Factory, and local restaurants also. There are multiple lobby areas which we enjoyed, since four people in one hotel room for a whole week can be a bit too much "togetherness"! We chose this location since it was central to both Boston and Salem, which we were visiting, and it has easy highway access.
7 nachten verbleven in maart 2024
Reactie van Chad - GM op 20 mrt 2024
Thank you so much for writing such a nice review of us and our area after your stay here, we truly appreciate it!

10/10 – Uitstekend

Andrew

1 nacht verbleven in maart 2024
Reactie van Chad - GM op 8 apr 2024
Thank you very much!

10/10 – Uitstekend

Anna-Marie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff here were friendly & extremely accommodating. We made 2 requests that could have been denied & we wouldn’t have been surprised but they were graciously granted. The room was large, clean & nicely appointed. Breakfast was very good. I did wish they had a selection of teas other than black but that is a personal preference.
4 nachten verbleven in februari 2024
Reactie van Chad - GM op 7 mrt 2024
Thank you very much for this wonderful rating and nice review of our team. So happy to see you found us to be clean and friendly!

10/10 – Uitstekend

brad

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All good.
1 nacht verbleven in februari 2024
Reactie van Chad - GM op 7 mrt 2024
Thank you for the great rating!

10/10 – Uitstekend

Jean, Central

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and close to everything
1 nacht verbleven in februari 2024
Reactie van Chad - GM op 8 feb 2024
Thank you for the wonderful review and rating!

4/10 – Matig

James

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It's gone downhill
It was my third time at this hotel. First 2 were good - third trip, not so much. Had to switch to a new room as appliances were broke, then a maintenance guy walks in our room right as wife was getting out of shower. Neighboring room was smoking cigs in hallway. Breakfast was bad. Place just seems much worse than I remember from previous visits. Won't stay there a forth time.
3 nachten verbleven in januari 2024
Reactie van Chad - GM op 30 jan 2024
Thank you for taking time to review us. Apologies to you that you didn't have a good experience with us this time. Your feedback has been shared with all departments so we can be sure not to have a duplicate experience for anyone else.

6/10 – Redelijk

Vu

..
1 nacht verbleven in januari 2024
Reactie van Chad - GM op 30 jan 2024
Our apologies we only provided you a 3 out of 5 experience. Hopefully next time we can give you our more typical 5 star experience.

10/10 – Uitstekend

Stephani

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Chad - GM op 30 jan 2024
Thank you for the perfect rating!

8/10 – Goed

christine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was very well kept, quiet and felt safe.
1 nacht verbleven in januari 2024
Reactie van Chad - GM op 30 jan 2024
Thank you for the great comments and nice rating.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Chad - GM op 30 jan 2024
Thank you for the wonderful rating!

10/10 – Uitstekend

Sharon

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My go to when in town!
I always enjoy staying at the Best Western Plus North Shore Hotel. The rooms are clean & comfortable, and the staff is always inviting and friendly. The breakfast is a nice touch too!!
1 nacht verbleven in januari 2024
Reactie van Chad - GM op 22 jan 2024
Thank you very much for making us your home away from home! We are quite touched by your ratings and nice comments about us. Looking forward to your next visit.

10/10 – Uitstekend

Gregory

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Chad - GM op 17 jan 2024
Thank you for the wonderful rating!

10/10 – Uitstekend

Tanya

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We needed to stay an extra night and the staff was super accomodating, hotel was clean and breakfast was decent. No issues for a quick stay.
1 nacht verbleven in december 2023
Reactie van Chad - GM op 8 jan 2024
Thank you for this wonderful review and rating!

10/10 – Uitstekend

Jessica

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very happy with our stay. The hotel was clean, bed was comfortable and the breakfast was great!
1 nacht verbleven in oktober 2023
Reactie van Chad - GM op 5 jan 2024
We are so happy you enjoyed your stay with us!

10/10 – Uitstekend

Amílcar, Everett

1 nacht verbleven in december 2023
Reactie van Chad - GM op 5 jan 2024
Thank you very much for the excellent rating!

8/10 – Goed

Craig

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best Western in Danvers
The hotel worked well for us while visiting family. It was clean and comfortable. The included breakfast was very good
2 nachten verbleven in december 2023
Reactie van Chad - GM op 5 jan 2024
Thank you for the nice comments and rating, we appreciate it.

8/10 – Goed

George, Fryeburg

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed here before. Convenient for what we needed.
1 nacht verbleven in december 2023
Reactie van Chad - GM op 20 dec 2023
Thank you for the nice rating.

8/10 – Goed

Lynnette

Positief: Netheid, personeel en service
Was very good for the money. Staff very helpful and nice.
Reactie van Chad - GM op 7 mrt 2024
Thank you for the nice rating and kind words.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Chad - GM op 13 dec 2023
Thank you very much for the perfect rating!

8/10 – Goed

Brielle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Chad - GM op 8 feb 2024
Thank you for the nice rating.

10/10 – Uitstekend

Cynthia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The man who checked us in was very friendly and welcoming. He also explained some quirks of the property, like breakfast being on the 2nd floor. Before coffee you may never find it.
1 nacht verbleven in december 2023
Reactie van Chad - GM op 8 dec 2023
Thank you for this lovely rating and kind comment about our Front Desk staff member. Hope to host you again here soon.

10/10 – Uitstekend

john

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice stay. I would recommend to others.
5 nachten verbleven in november 2023
Reactie van Chad - GM op 29 nov 2023
Thank you very much! We are all very happy that you were happy here with us.

6/10 – Redelijk

Elizabeth

1 nacht verbleven in november 2023
Reactie van Chad - GM op 20 dec 2023
Thank you for reviewing us, and apologies we only provided a 3 out of 5 experience for you. Please let us know what happened at some point, because we don't like any ratings that aren't a full 5 out of 5. We want everyone to have a 5 out of 5 experience here with us.

8/10 – Goed

julie

I enjoyed the location, the breakfast is very plentiful and a huge selection of hot and cold. I loved the pool, the room was big and had refrigerator and microwave. The toilet was wobbly. Expedia canceled my reservation prior to my arrival. This had nothing to do with the hotel. I pre paid and actually booked wrong date. I was at the hotel the day I booked on that day Expedia chose not to change my reservation for day I was there. They blamed the hotel but the hotel has nothing to do with a third party booking. Expedia again chose to cancel my reservation prior to my arrival. The person checking me in was able to retrieve my reservation that I pre paid to Expedia a month plus prior and at that time Expedia took my money in less than one minute but if I would have canceled my reservation they would have taken all my money. Expedia makes these poor choices everyday. Beware of booking with Expedia!
1 nacht verbleven in november 2023
Reactie van Chad - GM op 22 nov 2023
Thank you for the kind review of the hotel, we appreciate it. Apologies you had issues with Expedia for your reservations.

10/10 – Uitstekend

Stephan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worth it!
Overall, my wife and I were pleased with our stay. Check-in was easy, the room was comfortable and clean, and there were no funky smells or unruly neighbors. Also, the continental breakfast was really good, with many options. My only gripe was that a couple pieces of the gym equipment were not working, but not that big of a deal really…I’m just a fitness junkie. Well worth the stay and I’d absolutely stay here again.
2 nachten verbleven in november 2023
Reactie van Chad - GM op 20 nov 2023
Thank you very much for the wonderful review, we really appreciate it. And we will be getting a few new pieces of fitness equipment over the winter.

10/10 – Uitstekend

Dominique

1 nacht verbleven in november 2023
Reactie van Chad - GM op 20 nov 2023
Thank you!

8/10 – Goed

Norm

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The refrigerator was extremely noisy and by 2 am we had to unplug it. I notified the person at the front desk at check out. Other than that we had a noisy neighbor until around 3 am. Overall we do like the hotel and will most likely return when we travel again in the near future
1 nacht verbleven in november 2023
Reactie van Chad - GM op 20 nov 2023
Thank you for the nice rating despite the issues with noise that you had. Hopefully we will see you here again.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Mixed Review
Heat was not operative and required 2 phone calls to desk and a reset of the equipment. Although blower noise is to be expected and CLUNK whenever it came on was not conducive to restful sleep. The room was beautifully decorated, clearly a step above the ordinary and "Junior" from the front desk was very helpful but I should NOT have encountered this problem. Breakfast selection was one of the best I have encountered. So mixed reviews!
1 nacht verbleven in november 2023
Reactie van Chad - GM op 20 nov 2023
Thank you for the in depth review and we apologize that you had to deal with the heat not working initially. We appreciate the nice comments about breakfast, our room decor and Junior. Thanks again.