Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 548 van 1000 beoordelingen" "
10 - Uitstekend
548
Gastenscore: 8 - Goed. 288 van 1000 beoordelingen" "
8 - Goed
288
Gastenscore: 6 - Redelijk. 86 van 1000 beoordelingen" "
6 - Redelijk
86
Gastenscore: 4 - Matig. 37 van 1000 beoordelingen" "
4 - Matig
37
Gastenscore: 2 - Ontzettend slecht. 41 van 1000 beoordelingen" "
2 - Ontzettend slecht
41
9,2/10
Netheid
9,2/10
Personeel en service
8,2/10
Voorzieningen
8,8/10
Staat van de accommodatie en faciliteiten
8,6/10
Milieuvriendelijkheid
Beoordelingen
8/10 – Goed
M.
Zakenreiziger
28 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
M.
1 nacht verbleven in januari 2024
Reactie van Casey W. op 29 jan 2024
Thank you for your review. We are sorry to see you were not completely satisfied with our hotel. This will be shared with our staff so that we may improve the guest experience.
6/10 – Redelijk
Lori
Reisde met partner
25 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We enjoyed our stay at the hotel. Very convenient to many local eateries. The suite was small, but worked for our one night stay. No refrigerator in the room. Friendly staff all the way around from the front desk clerks to the valet. We would stay again the next time we see a show at the nearby theater. Very, very short walk to the theater was wonderful.
Lori
1 nacht verbleven in april 2024
Reactie van Casey W. op 29 apr 2024
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high hospitality standards. We can't begin to tell you how much we appreciate your review!
10/10 – Uitstekend
Subramaniam
25 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
Subramaniam
1 nacht verbleven in april 2024
Reactie van Casey W. op 29 apr 2024
Thanks for brightening our day! We look forward to being here for you on your next visit!
10/10 – Uitstekend
Rebekah, Ruckersville
Zakenreiziger
24 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really enjoyed my stay
Rebekah
2 nachten verbleven in april 2024
Reactie van Casey W. op 29 apr 2024
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.
10/10 – Uitstekend
Gabrielle
20 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Gabrielle
1 nacht verbleven in april 2024
Reactie van Casey W. op 24 apr 2024
Thank you for the review. We look forward to seeing you again soon!
10/10 – Uitstekend
John
Zakenreiziger
18 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place and location
John
1 nacht verbleven in april 2024
Reactie van Casey W. op 24 apr 2024
Thank you for the review. We look forward to seeing you again soon!
10/10 – Uitstekend
Kim
Reisde met een groep
16 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pros = convenience, ease of valet and check in/out! Extremely nice staff! Superb breakfast (freshly made omlettes made to order!) clean rooms well stocked with amenities!
Cons = bar closes at 10!!! Too early for boston life
Kim
1 nacht verbleven in april 2024
Reactie van Casey W. op 16 apr 2024
While we are happy to hear that overall your visit to Courtyard Boston Downtown was positive, it’s a disappointment that even one aspect of your stay failed to exceed your expectations. Thank you for your honest feedback.
10/10 – Uitstekend
James
Reisde met familie
9 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
You can't get any closer to the theater. It's just a walk across the street. Parking only a block away. There are a handful of restaurants only blocks away. The staff were very friendly. The rooms were immaculate. And the beds were very comfortable. I would stay here again and recommend to a friend.
James
1 nacht verbleven in april 2024
Reactie van Casey W. op 10 apr 2024
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel! We are delighted by your compliments, rating and review of our high hospitality standards. We can't begin to tell you how much we appreciate your review!
8/10 – Goed
Katherine
6 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
Katherine
1 nacht verbleven in april 2024
Reactie van Casey W. op 8 apr 2024
Thank you for the review. We look forward to seeing you again soon!
8/10 – Goed
Kelly
6 apr 2024
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Kelly
2 nachten verbleven in april 2024
Reactie van Casey W. op 8 apr 2024
Thank you for the review. We look forward to seeing you again soon!
10/10 – Uitstekend
Renee
6 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I have stayed here off and on for 4 yrs. They helped me alot with my now 7 who was 3yrs old who got attacked by a dog and needed skin grafting, etc at Boston Mass General.
Renee
2 nachten verbleven in maart 2024
Reactie van Casey W. op 8 apr 2024
Thank you for your review. While your trips to our hotel have not been leisure trips, I am happy to hear that my staff has been helpful during your stays. We look forward to seeing you again soon.
10/10 – Uitstekend
Zeus-Hannah
5 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Zeus-Hannah
1 nacht verbleven in april 2024
Reactie van Casey W. op 8 apr 2024
Thanks for brightening our day! We look forward to being here for you on your next visit!
10/10 – Uitstekend
David
Reisde met familie
4 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
David
1 nacht verbleven in april 2024
Reactie van Casey W. op 8 apr 2024
Thanks for brightening our day! We look forward to being here for you on your next visit!
10/10 – Uitstekend
Alexandru
Reisde met familie
4 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel!
Alexandru
6 nachten verbleven in maart 2024
Reactie van Casey W. op 8 apr 2024
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.
6/10 – Redelijk
Christina
Reisde met partner
3 apr 2024
Positief: Netheid
Negatief: Personeel en service
Bed was comfortable and room was clean. Hotel was inviting and dining options are good. I was awaken at 2am by what sounded like maintenance trying to get into someone’s room right across the hall from me. They banged on/messed with the lock and door for over an hour. This was uncalled for at such an early hour. I don’t know why they were doing this at 2am. Pillows were hard too.
Christina
1 nacht verbleven in april 2024
Reactie van Casey W. op 8 apr 2024
Thank you for your review of your recent experience at our hotel. We’re so sorry that you encountered less than stellar service and noise disruptions during your stay. Our guest's comfort and satisfaction is our number one priority and we have addressed your concerns with our team. We hope that next time your travels bring you to our area; you’ll visit us again so that we may have an opportunity to deliver a true Marriott experience! Thank you again for taking the time to share your comments.
6/10 – Redelijk
AMY
30 mrt 2024
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Property is in a great location. Rooms are small, especially bathrooms and furniture is really banged up. Pull out couch mattress was decrepit but rollaway was fine. Staff were fantastic and common areas well maintained.
AMY
3 nachten verbleven in maart 2024
Reactie van Casey W. op 8 apr 2024
Thank you for your review. Our location is definitely one of the things we are proud. Please note that your concerns have been passed on to our management team. We are doing everything we can to improve our property. We very much appreciated your business and thank you for staying with us. See you again soon!
8/10 – Goed
Mary Ann
27 mrt 2024
Positief: Netheid, personeel en service
Mary Ann
1 nacht verbleven in maart 2024
Reactie van Casey W. op 8 apr 2024
Thank you for the review. We look forward to seeing you again soon!
8/10 – Goed
Jeanne
26 mrt 2024
Jeanne
1 nacht verbleven in maart 2024
Reactie van Casey W. op 16 apr 2024
Thank you for the review. We look forward to seeing you again soon!
8/10 – Goed
Tracy
Reisde met familie
26 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location.
Tracy
1 nacht verbleven in maart 2024
Reactie van Casey W. op 8 apr 2024
Our location is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in a location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. We welcome you back anytime you are in the area!
10/10 – Uitstekend
sherene
25 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was perfect and met all our needs.
sherene
1 nacht verbleven in maart 2024
Reactie van Casey W. op 8 apr 2024
Thank you for choosing to stay with us and we are glad to hear that your stay with us was a memorable one! We look forward to welcoming you back to the hotel in the near future.
10/10 – Uitstekend
Joshua
Reisde met partner
18 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All of the staff we encountered was friendly and helpful. It’s located a couple of blocks from the commons and public gardens. Will definitely stay again next time we come up to Boston.
Joshua
3 nachten verbleven in maart 2024
Reactie van Casey W. op 20 mrt 2024
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.
10/10 – Uitstekend
Dan
15 mrt 2024
Positief: Netheid, voorzieningen
Great place
Dan
1 nacht verbleven in maart 2024
Reactie van Casey W. op 20 mrt 2024
We appreciate your positive feedback about our hotel. As you know we take pride in catering to our guests' needs the best way possible and we look forward to your return stay.
10/10 – Uitstekend
Sue
Zakenreiziger, Reisde met familie en kleine kinderen
12 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The king size bed was a queen and wasn’t very comfortable we had two rooms and the two queen beds were a full size bed. But the staff was very nice and the hotel was very clean.
Sue
Reactie van Casey W. op 14 mrt 2024
Hello- We only have rooms with either King size beds or double beds, we do not have queen size beds on this property. Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate you complementing our customer service. Our staff members take their roles in our industry very seriously and try, every day to provide that quality customer service that our guests expect.
10/10 – Uitstekend
Karen Sue
12 mrt 2024
Karen Sue
2 nachten verbleven in maart 2024
Reactie van Casey W. op 8 apr 2024
Thank you for the review. We look forward to seeing you again soon!
10/10 – Uitstekend
Richard
Reisde met familie
11 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very professional and great to interact with. Cleaning lady was sweet and thorough in her work. I enjoyed the stay , but the rooms were a bit dated, small and bed uncomfortable. The hotel amenities need a bit upgrading, but the staff, food and services were spot on. Nothing to complain about in those areas.
Richard
2 nachten verbleven in maart 2024
Reactie van Casey W. op 14 mrt 2024
While we thank you for your kind words regarding our staff, we are dismayed that we fell short of your expectations. We sincerely apologize for the issues you experienced during your stay. Your concerns will be shared with our housekeeping and laundry team. Rest assured, your comments are taken to heart and we will do everything we can to improve. Thank you for sharing with us and we hope to see you soon.
8/10 – Goed
Natalia
10 mrt 2024
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Location is very convenient, although my view was of parking garage unfortunately . People on reception were friendly and helpful . Few things could’ve been cleaned better - window was visibly dirty and there was a lot of soap dried up soap residue in the shower on soap holder ( like really a lot , as if it was not cleaned for couple weeks at least , not sure how it was missed ) .
Natalia
1 nacht verbleven in maart 2024
Reactie van Casey W. op 14 mrt 2024
Thanks for your review. Cleanliness is an important standard of service at Marriott. Please accept our sincerest apology for not meeting your or our own expectations during your visit. Your feedback has been shared with our housekeeping team to prevent this from happening in the future. We appreciate your business and hope to see you again.
10/10 – Uitstekend
Alexandra
10 mrt 2024
Alexandra
3 nachten verbleven in maart 2024
Reactie van Casey W. op 8 apr 2024
Thank you for staying at the Courtyard Boston Downtown We are delighted that you enjoyed your stay.
8/10 – Goed
David
9 mrt 2024
Positief: Staat van de accommodatie en faciliteiten
David
1 nacht verbleven in maart 2024
Reactie van Casey W. op 14 mrt 2024
Thank you for the review. We look forward to seeing you again soon!
10/10 – Uitstekend
Anthony
8 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
Anthony
3 nachten verbleven in maart 2024
Reactie van Casey W. op 14 mrt 2024
Thanks for brightening our day! We look forward to being here for you on your next visit!
8/10 – Goed
Daniel
7 mrt 2024
Positief: Netheid, personeel en service
Daniel
1 nacht verbleven in maart 2024
Reactie van Casey W. op 14 mrt 2024
Thank you for the review. We look forward to seeing you again soon!
10/10 – Uitstekend
Mitchell
5 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Perfect location in Boston.
Mitchell
1 nacht verbleven in maart 2024
Reactie van Casey W. op 14 mrt 2024
Our location is definitely one of the things we are very proud of about our hotel. We are so lucky to have a property in a location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. We welcome you back anytime you are in the area!
10/10 – Uitstekend
Felix
4 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Felix
1 nacht verbleven in maart 2024
Reactie van Casey W. op 14 mrt 2024
Thank you for the review. We look forward to seeing you again soon!
4/10 – Matig
Jennifer
Reisde met een groep
2 mrt 2024
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Parking was confusing, there were signs for Valet but no one there to utilize the service. The room was small and dirty. One very small trash, a mini fridge just sitting on the floor in a corner and it was all banged up. Not like any Marriott experience I have ever had.
Jennifer
1 nacht verbleven in maart 2024
Reactie van Casey W. op 14 mrt 2024
Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.
10/10 – Uitstekend
Mark
1 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lived it
Mark
1 nacht verbleven in februari 2024
Reactie van Casey W. op 14 mrt 2024
Thank you for the review. We look forward to seeing you again soon!
10/10 – Uitstekend
Sharon
25 feb 2024
Sharon
1 nacht verbleven in februari 2024
Reactie van Casey W. op 20 mrt 2024
Thanks for brightening our day! We look forward to being here for you on your next visit!
10/10 – Uitstekend
Banafsheh
Zakenreiziger, Reisde met familie
23 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel room is small and lacks a fridge. Additionally, the carpet appears old.
Banafsheh
1 nacht verbleven in februari 2024
Reactie van Casey W. op 27 feb 2024
Thank you for providing your feedback regarding your hotel room experience. We appreciate your comments and apologize for any inconvenience caused by the room size, lack of a fridge, and the condition of the carpet. Your comfort and satisfaction are important to us, and we will take your feedback into consideration as we strive to improve our accommodations.
10/10 – Uitstekend
Alicia
22 feb 2024
Alicia
1 nacht verbleven in februari 2024
Reactie van Casey W. op 8 apr 2024
Thank you for the review. We look forward to seeing you again soon!
10/10 – Uitstekend
Jiwon
20 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Jiwon
Reactie van Casey W. op 22 feb 2024
Thanks for brightening our day! We look forward to being here for you on your next visit!
10/10 – Uitstekend
Andre
Reisde met partner
19 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lobby service.
Bath fan did not work or the remote for the tv.
Andre
1 nacht verbleven in februari 2024
Reactie van Casey W. op 22 feb 2024
Thank you for bringing these concerns to our attention, and we sincerely apologize for any inconvenience you experienced during your stay. Rest assured, we take guest feedback seriously and are committed to ensuring a comfortable experience for all our visitors.
10/10 – Uitstekend
Stephen
Reisde met partner
7 feb 2024
Close to theatre
Stephen
1 nacht verbleven in februari 2024
Reactie van Casey W. op 8 feb 2024
Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. We are glad that you enjoyed the value and the convenient location of our hotel to the local theatres! We are delighted by your rating and review of our high hospitality standards. We appreciate your business and look forward to welcoming you back again.
4/10 – Matig
Alexander
6 feb 2024
No
Alexander
1 nacht verbleven in februari 2024
Reactie van Casey W. op 8 feb 2024
Thank you for your review. We are sorry to see you were not completely satisfied with our hotel. This will be shared with our staff so that we may improve the guest experience.
2/10 – Ontzettend slecht
Xavier
Zakenreiziger
6 feb 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Totally outdated, run down. Poor customer service.
Xavier
1 nacht verbleven in februari 2024
Reactie van Casey W. op 8 feb 2024
Thank you for taking the time to share your comments about your stay! We are very sorry that your experience wasn’t up to your expectations. Our staff works very hard to provide guests with a clean, comfortable room, and top notch service. Your specific concerns have been discussed with our team to help us improve. We appreciate your business.
4/10 – Matig
Keith
Reisde met familie
6 feb 2024
Small and uncomfortable
Keith
1 nacht verbleven in januari 2024
Reactie van Casey W. op 8 feb 2024
Thank you for taking the time to review your recent stay. Your honest opinion goes a long way into helping us improve ourselves so that we can better care for our cherished guests. Our hotel building, built in the 1920s does have that old-timey architecture on most of our floors, leading to some very cozy-sized rooms. With that struggle that we have here at the Courtyard Boston Downtown, we do our best to boast the beautiful spaces accessible to all of our guests, including our 15th floor lounge space with complimentary water and our Elk's Room located right by the main entrance to our lobby.
10/10 – Uitstekend
cynthia
Reisde met partner
1 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
was close to the theater and had plenty of dining options within walking distance
cynthia
1 nacht verbleven in januari 2024
Reactie van Casey W. op 8 feb 2024
Our location is definitely one of the things we are proud of about our hotel. We are so lucky to have a property in a location that brings our guest just a few steps away from must-see attractions and modern-day conveniences. We welcome you back anytime you are in the area!
10/10 – Uitstekend
Micah
28 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Boston Mass in Style
Micah
1 nacht verbleven in januari 2024
Reactie van Casey W. op 29 jan 2024
Thank you for the review. We look forward to seeing you again soon!
10/10 – Uitstekend
Heather, Leeds
28 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The valet was very friendly and helpful
Heather
1 nacht verbleven in januari 2024
Reactie van Casey W. op 29 jan 2024
Thank you for your wonderful remarks, which we will share with our staff. We are thrilled to hear that you enjoyed your stay, and look forward to welcoming you back soon.
10/10 – Uitstekend
Eric
27 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Eric
1 nacht verbleven in januari 2024
Reactie van Casey W. op 29 jan 2024
Thank you for staying at the Courtyard Boston Downtown We are delighted that you enjoyed your stay. Thank you for your feedback and we wish to welcome you back to the hotel soon!
10/10 – Uitstekend
Victoria
27 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Victoria
1 nacht verbleven in januari 2024
Reactie van Casey W. op 29 jan 2024
Thank you for the review. We look forward to seeing you again soon!
8/10 – Goed
Kara
Reisde met een groep
22 jan 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great but the room was very warm. They came and fixed it right away. The only other thing was that I left a big fluffy sweater in the wardrobe and called later that day to see if they had it. They told me that no one found it. That just made me sad that it went missing or was thrown away. Everything else was wonderful.
Kara
1 nacht verbleven in januari 2024
Reactie van Casey W. op 29 jan 2024
Thank you for your review of our hotel. You have noted some deficiencies during your stay and we will make sure that these items are looked after. We would like to thank you for staying with us and hope you will give us another opportunity to be of service.
10/10 – Uitstekend
Perley
21 jan 2024
Perley
1 nacht verbleven in januari 2024
Reactie van Casey W. op 29 jan 2024
We appreciate your positive feedback about our hotel. As you know we take pride in catering to our guests' needs the best way possible and we look forward to your return stay.