Exterieur

Beoordelingen van Holiday Inn Boston - Dedham Hotel & Conference Center, an IHG Hotel

3 out of 5

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 331 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 353 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 147 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 95 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 76 van 1002 beoordelingen" "

8,0/10

Netheid

8,2/10

Personeel en service

7,4/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Katrien

Positief: Netheid
Negatief: Personeel en service
Goede ligging tegenover Boston, vlak bij treinstation met een goede verbinding naar Boston. Op wandelafstand van Legacy Place, met veel winkels, koffieshops, restaurants, enz.
4 nachten verbleven in oktober 2023

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Mooie ruime kamer en lekker ontbijt. De gangen kunnen worden opgefrist. Gratis shuttle naar het station. Vriendelijk personeel.
7 nachten verbleven in november 2019
Reactie van Holiday Inn Boston-Dedham Htl & Conference Ctr op 3 dec 2019
Thank you for choosing to stay with us, we appreciate your feedback!

8/10 – Goed

Charmaine, Taunton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Theresa Holiday Inn Dedham op 14 mei 2024
Thank you Charmaine for your 4 out of 5 review. We hope your travels bring you our way again soon!

8/10 – Goed

Kelly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a large room and it is right near several restaurants and the large shoppers center with a Whole Foods. The shower had great water pressure. It is right near the highway and you can hear the highway at all times of the day.
1 nacht verbleven in april 2024
Reactie van Theresa Holiday Inn Dedham op 14 mei 2024
Thank you Kelly for your comments and the 4 out of 5 review. I apologize for the highway noise during your stay.

10/10 – Uitstekend

Remelus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything perfect
1 nacht verbleven in april 2024
Reactie van Theresa Holiday Inn Dedham op 14 mei 2024
Thank you Remelus for your 5 out of 5 review and comments. We hope to see you again soon!

10/10 – Uitstekend

Jennifer

1 nacht verbleven in april 2024

10/10 – Uitstekend

Milley

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Theresa Holiday Inn Dedham op 14 mei 2024
Thank you Milley for your 5 out of 5 review. We hope to see you again soon!

10/10 – Uitstekend

Noreen, Dedham

Positief: Netheid, personeel en service en voorzieningen
.
1 nacht verbleven in januari 2024
Reactie van Theresa Holiday Inn Dedham op 14 mei 2024
Thank you Noreen for your 5 out of 5 review. We hope to see you on another visit soon!

10/10 – Uitstekend

Noreen, Dedham

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in april 2024
Reactie van Theresa Holiday Inn Dedham op 14 mei 2024
Thank you Noreen for your 5 out of 5 review. We hope to see you on another visit soon!

8/10 – Goed

Yanet

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
8 nachten verbleven in april 2024
Reactie van Theresa Holiday Inn Dedham op 14 mei 2024
Thank you Yanet for your 4 out of 5 review. We hope to see you again soon.

6/10 – Redelijk

Judy

Reisde met partner
Positief: Personeel en service, voorzieningen
Hear noise from the highway all night. Windows not insulated.
1 nacht verbleven in april 2024
Reactie van Theresa Holiday Inn Dedham op 14 mei 2024
Thank you Judy for your feedback. I apologize that you were disturbed by the highway noise. We will use your feedback to improve. Thank you again.

2/10 – Ontzettend slecht

YOLANDA

5 nachten verbleven in april 2024
Reactie van Theresa Holiday Inn Dedham op 14 mei 2024
Thank you Yolanda for submitting your review. Please contact us if you would like to share details of your stay. We would love to hear your feedback and are always striving to improve.

8/10 – Goed

Dorine

Positief: Netheid, personeel en service
Staff was great. However our sink did not drain when we got there but they quickly fixed. And then in morning there was no hot water. Room was clean and comfortable
1 nacht verbleven in maart 2024
Reactie van Theresa Holiday Inn Dedham op 14 mei 2024
Thank you Dorine for your 4 out of review and feedback. I apologize for the problem with the sink and hot water. I am glad they were able to address the sink quickly and that you were pleased with the staff and accommodations.

10/10 – Uitstekend

Araceli

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy limpio y cómodo para descansar
1 nacht verbleven in april 2024
Reactie van Theresa Holiday Inn Dedham op 14 mei 2024
Thank you Araceli for your 5 out of 5 review. We hope to see you again soon.

8/10 – Goed

rebecca, hoagland

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Interstate noise
1 nacht verbleven in april 2024
Reactie van Theresa Holiday Inn Dedham op 14 mei 2024
Thank you Rebecca for your 4 out of 5 review and for your feedback. I apologize for the highway noise during your visit and thank you for sharing this with us so we can use it to improve.

10/10 – Uitstekend

Carlos

1 nacht verbleven in maart 2024
Reactie van Theresa Holiday Inn Dedham op 14 mei 2024
Thank you Carlos for your 5 out of 5 review. We hope to see you again real soon!

8/10 – Goed

Goran

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice service and room was clean
1 nacht verbleven in maart 2024
Reactie van Theresa Holiday Inn Dedham op 26 mrt 2024
Thank you Goran for your nice comments and 4 out of 5 review. We hope your travels bring you back to visit us again soon!

8/10 – Goed

Fabiola

1 nacht verbleven in maart 2024
Reactie van Theresa Holiday Inn Dedham op 14 mei 2024
Thank you Fabiola for your 4 out 5 review. We hope to see you again soon!

4/10 – Matig

Sheila

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Terrible mini gym area. Pool was closed due to mantaniance
1 nacht verbleven in maart 2024
Reactie van Theresa Holiday Inn Dedham op 26 mrt 2024
Thank you Sheila for your review. We are sorry that the gym area did not meet expectations. Thank you for bearing with us as we finish improvements to the swimming pool.

6/10 – Redelijk

Finda

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Have stayed in past without issues but this time there were children running in hallways until 10pm, the outer door was broken and non registered people were walking into the hotel. There was an odor of marijuana throughout the property. Also now breakfast not included!
3 nachten verbleven in maart 2024
Reactie van Theresa Holiday Inn Dedham op 26 mrt 2024
Thank you Finda for your review. I apologize that you were disturbed by children running in the hallway and other concerns. I will review these items with our team as we strive to improve the hotel and our guest experience.

10/10 – Uitstekend

Nathaniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Would recommend
1 nacht verbleven in maart 2024
Reactie van Theresa Holiday Inn Dedham op 26 mrt 2024
Thank you Nathaniel for your 5 of out 5 review! We hope your travels bring you back this way soon.

10/10 – Uitstekend

Taylor

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No complaints.
1 nacht verbleven in maart 2024
Reactie van Theresa Holiday Inn Dedham op 26 mrt 2024
Thank you Taylor for giving us a 5 out of 5 review. We greatly appreciate it and hope to see you again soon!

6/10 – Redelijk

Carrie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a little loud in the morning because it’s so close to a busy road and the whole second floor is being held for homeless people and people in the area were warning me to be careful and cautious
1 nacht verbleven in maart 2024
Reactie van Theresa Holiday Inn Dedham op 26 mrt 2024
Thank you Carrie for your review and I apologize for the road noise that you were able to hear in the morning. We will use your input to improve our hotel for future stays.

2/10 – Ontzettend slecht

Helder

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We did not stay at the hotel because the main reason we booked this place was for the kids be able to use the pool. The room smelled not so good and there were people smoking weed next door and did not appreciate that as I was with three boys ages 6,10, and 13.
1 nacht verbleven in februari 2024
Reactie van Amanda op 28 feb 2024
Thank you for writing a review about your recent experience at Holiday Inn Boston Dedham. We’re very sorry about the inconvenience of our pool being temporarily out of service for repairs. We appreciate you bringing your guestroom situation to our attention as well. Hopefully you will give us another opportunity to show you our improvements in the future!

10/10 – Uitstekend

Ernst

Reisde met partner
Positief: Voorzieningen
Everything
1 nacht verbleven in februari 2024
Reactie van Amanda op 28 feb 2024
Thanks for staying here at Holiday Inn Boston Dedham. We’re glad you were able to sample ourexcellent service. We look forward to welcoming you back, Ernst!

10/10 – Uitstekend

Bruce

1 nacht verbleven in februari 2024
Reactie van Theresa Holiday Inn Dedham op 26 mrt 2024
Thank you so much Bruce for your 5 out of 5 review! We hope to see you again soon.

10/10 – Uitstekend

Tyler

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was a great stay. The staff was great very friendly. I'll definitely be back. I love Mr Hugh.
2 nachten verbleven in februari 2024
Reactie van Amanda op 28 feb 2024
Thanks for your nice comments about Mr. Hugh! We’re happy to hear they made your stay more comfortable, and we’ve passed this feedback onto their manager. Thank you for choosing Holiday Inn Boston Dedham!

8/10 – Goed

Steve

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van Amanda op 28 feb 2024
Thanks for the great rating, Steve! Please feel free to share any additional feedback about your stay with us here at Holiday Inn Boston Dedham and we look forward to welcoming you back in the future.

8/10 – Goed

Keith

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
The clerk who checked us in had a case of body oder.
1 nacht verbleven in februari 2024
Reactie van Amanda op 28 feb 2024
Thanks for your feedback, Keith. We appreciate you sharing your thoughts so that we can improve your stay with us here at Holiday Inn Boston Dedham in the future!

8/10 – Goed

Catherine

Stayed here because attended an event here, room was average, heat/fan very loud , breakfast was very good.
1 nacht verbleven in februari 2024
Reactie van Amanda op 28 feb 2024
Thank you for choosing Holiday Inn Boston Dedham for your guestroom accommodations while attending your event. We hope you'll choose to stay with us again for your next event!

6/10 – Redelijk

Body

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, very accessible.
1 nacht verbleven in februari 2024
Reactie van Amanda op 28 feb 2024
Thank you for taking a moment to share these positive comments about your recent stay at Holiday Inn Boston Dedham. We hope to see you again soon, Body!

8/10 – Goed

John, Dedham

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Amanda op 28 feb 2024
Thanks for the great rating, John! Please don't hesitate to share any additional feedback about your stay with us here at Holiday Inn Boston Dedham!

10/10 – Uitstekend

Lewis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very helpful staff and very clean property
2 nachten verbleven in februari 2024
Reactie van Amanda op 28 feb 2024
Thank you for posting about your experience at Holiday Inn Boston Dedham. We’re happy to hear that our great amenities and our top-notch service helped make your stay more comfortable. We hope to welcome you back again soon, Lewis!

10/10 – Uitstekend

Nathaniel

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel
2 nachten verbleven in februari 2024
Reactie van Amanda op 28 feb 2024
Thanks for taking the time to send us this great review. We hope to see you again soon at Holiday Inn Boston Dedham!

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice room, good food!
We always have a great stay at this Holiday Inn! It's right off 93/95, has smart courteous staff and "Bamboo" next door. (Try the lobster sauce.)
1 nacht verbleven in februari 2024
Reactie van Amanda op 28 feb 2024
Thank you for taking a moment to share these positive comments about your recent stay at Holiday Inn Boston Dedham. We hope to see you again soon, John!

8/10 – Goed

Patricia, Lawrenceville

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Looked like it had been renovated. Very clean. Rooms were a nice size
2 nachten verbleven in februari 2024
Reactie van Amanda op 28 feb 2024
Thank you for posting about your experience at Holiday Inn Boston Dedham. We’re happy to hear that our great amenities and our top-notch service helped make your stay more comfortable. We hope to welcome you back again soon, Patricia!

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stop sending me any emails please
1 nacht verbleven in januari 2024
Reactie van Amanda op 28 feb 2024
We apologize for the inconvenience!

8/10 – Goed

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Amanda op 28 feb 2024
Thank you for taking the time to rate your experience with us here at Holiday Inn Boston Dedham! Please share any additional feedback or comments with us anytime.

6/10 – Redelijk

Demaul

1 nacht verbleven in januari 2024
Reactie van Amanda op 28 feb 2024
We appreciate you taking the time to rate your experience with us here at Holiday Inn Boston Dedham. Please share any additional feedback or comments with us to help improve your next stay with us!

6/10 – Redelijk

Christopher

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No room keys
I would say not so good. We never had a room key during our stay and had to rely on staff to let us in our room when we wanted to return. This defeats the purpose of having a hotel room and felt more like a dormitory. This is an issue you think would be priority to fix but we stayed for two days and never had a correction to the issue or anything offered in return for the inconvenience. This was our place to stay when visiting family in the area but think we will be moving on after this experience.
2 nachten verbleven in januari 2024
Reactie van Amanda op 28 feb 2024
Thank you for sharing your thoughts about your recent stay at Holiday Inn Boston Dedham. We are very sorry you weren’t happy with your experience here. New perspectives about our hotel and our guestrooms help us make improvements to experiences here on an ongoing basis. Please share any additional comments or feedback with us anytime.

8/10 – Goed

Mary

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Right near I-95 entrance. Big shopping mall and movie theaters within 10 min drive. Lors of good restaurants within 5-10 min drive. Room clean, spacious - kibg size bed, nice cushioned chair with ottoman. Only lukewarm water for shower. When i was there TV not working and their keyless entry to rooms not working. Had to be escorted to room by staff to open room door each time.
1 nacht verbleven in januari 2024
Reactie van Amanda op 28 feb 2024
Thank you for sharing your stay with us here. At Holiday Inn Boston Dedham, we know how our guest rooms look and their functionality is very important to our guests. We hope that the next time your travels bring you to the area, that you’ll visit us again!

2/10 – Ontzettend slecht

Vanel

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was rude. Please stop sending me any emails.
1 nacht verbleven in januari 2024
Reactie van Amanda op 28 feb 2024
Thank you for sharing your thoughts about your recent stay at Holiday Inn Boston Dedham. We are very sorry you weren’t happy with your experience here. New perspectives about our hotel help us make improvements to experiences and we appreciate your feedback!

4/10 – Matig

Demaul

1 nacht verbleven in januari 2024
Reactie van Amanda op 28 feb 2024
Thank you for taking the time to rate your stay with us at the Holiday Inn Boston Dedham. We appreciate your feedback, and hopefully you'll consider staying with us again the next time you're in Dedham.

2/10 – Ontzettend slecht

Sayda

Reisde met een groep, Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
I reserve 3 rooms for my family one off the rooms so nasty lot of trash smells ugly. No notification about pool close ( kids love to visit just for pull) please make sure all your guests feel comfortable!
2 nachten verbleven in januari 2024
Reactie van Amanda op 28 feb 2024
Thank you for writing a review about your recent stay at Holiday Inn Boston Dedham. We’re very sorry you were unhappy with your experience with us, and we appreciate hearing your comments. If you travel againwe hope we have the opportunity to show you our improvements.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Breakfast was 12.95 on your sight It said 7 something every other hotel usually have free breakfast no business center and no service from the maid gentleman at front desk were very good when we walked in the place smelt like fish really bad down stairs
2 nachten verbleven in januari 2024
Reactie van Amanda op 28 feb 2024
Thank you for sharing your thoughts about your recent stay at Holiday Inn Boston Dedham. We are very sorry you weren’t happy with your experience here. New perspectives about our hotel and our guestrooms help us make improvements to experiences here on an ongoing basis. Please share any additional comments or feedback with us anytime.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place and restaurants
2 nachten verbleven in november 2023
Reactie van Amanda op 28 feb 2024
We know the little details make your stay more comfortable, and we’re happy to hear of your good experience with us at Holiday Inn Boston Dedham. Please come back and see us again soon, Robert!

10/10 – Uitstekend

Thersis

Zakenreiziger, Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Amanda op 28 feb 2024
Thanks for taking the time to send us this great review. We hope to see you again soon at Holiday Inn Boston Dedham!

10/10 – Uitstekend

Sharon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a quiet and chill vibe.The staff was always friendly! The rooms are dated. Time to update the place, perhaps.
6 nachten verbleven in december 2023
Reactie van Amanda op 28 feb 2024
Thank you for your nice comments. Whenever you’re back in Dedham, we hope you’ll choose the Holiday Inn again. We’ll take very good care of you!

2/10 – Ontzettend slecht

Natalia

1 nacht verbleven in december 2023

8/10 – Goed

Dustin

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location near food
Reactie van Amanda op 28 feb 2024
Thank you for your nice comments. Whenever you’re back in town, we hope you’ll choose Holiday Inn Boston Dedham for your stay. We’ll take very good care of you!