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Beoordelingen van Days Inn by Wyndham Brewerton/ Syracuse near Oneida Lake

2.5 out of 5

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 233 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 263 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 205 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 171 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 129 van 1001 beoordelingen" "

6,8/10

Netheid

7,4/10

Personeel en service

6,2/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Kim and Michel

Reisde met partner
The room smelled like mold or humidity. Entering the establishment smelled like old socks. We think they don’t change the bedding between stays. They just flip it over because the sheets were pit on inside out.
2 nachten verbleven in mei 2024
Reactie van Hotel Manager op 27 mei 2024
Dear Guest,Thank you for bringing these concerns to our attention. We sincerely apologize for the unpleasant odour and cleanliness issues you encountered during your stay. Rest assured, we take your feedback seriously and will address these issues promptly to ensure a more comfortable experience for our guests in the future. We hope to welcome you again soon.Sincerely, Hotel Manager

6/10 – Redelijk

Ethan

Reisde met familie
Positief: Netheid
Could’ve been a bit better, we only stayed one night but whoever stayed above us was stomping and noisy all night, and the “complimentary breakfast” wasn’t even a breakfast… got to sleep I guess that’s all that matters right.
1 nacht verbleven in mei 2024
Reactie van Hotel Manager op 27 mei 2024
Dear Ethan,Thank you for your feedback. We apologize for the disturbance caused by the noisy guests above you and for the disappointment with our complimentary breakfast. Your comfort and satisfaction are important to us, and we'll work to address these issues to ensure a better experience next time.We look forward to welcoming you back soon.Sincerely, Hotel Manager

4/10 – Matig

Imani

Negatief: Netheid, staat van de accommodatie en faciliteiten
Rooms/ building need work. There were stains on our bathroom curtain, toilet barely flushed, bird poop splattered all over our window. Overall the bathroom was extremely unpleasant. I could barely stomach going in there.
1 nacht verbleven in mei 2024
Reactie van Hotel Manager op 25 mei 2024
Dear Guest,We are sincerely sorry for the disappointing experience you had during your recent stay. Your feedback is deeply concerning, and we apologize for the cleanliness issues you encountered in your room, especially in the bathroom. This does not reflect the high standards we strive to maintain. Please know that we take your comments seriously, and we will address these issues with our housekeeping and maintenance teams immediately to ensure that such incidents do not recur. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Jane, Atlantic Beach

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Really nice staff and quiet clean rooms.
1 nacht verbleven in mei 2024
Reactie van Hotel Manager op 22 mei 2024
Dear Guest,Thank you for your kind words! We're thrilled to hear you enjoyed our attentive staff and peaceful, tidy accommodations. We hope to welcome you back for another relaxing stay soon!Sincerely, Hotel Manager

4/10 – Matig

Glen

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Hotel Manager op 21 mei 2024
Dear Glen,Thank you for taking the time to leave us a rating. We are sorry to hear that your experience did not meet your expectations. If you have any specific feedback or concerns, please let us know so that we can improve our services and accommodations. We hope to have the opportunity to better meet your expectations in the future.Sincerely, Hotel Manager

6/10 – Redelijk

Lisandra, Toa Baja

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Hotel Manager op 20 mei 2024
Dear Lisandra,Thank you for providing a rating. If there are specific aspects of your experience that contributed to the 3/5 rating or areas where we can improve, we would appreciate any additional feedback. Your input helps us enhance the quality of our services. We look forward to welcoming you back soon.Sincerely, Hotel Manager

8/10 – Goed

Joan

Reisde met partner
Positief: Netheid, personeel en service
Nice for one night stay
1 nacht verbleven in mei 2024
Reactie van Hotel Manager op 19 mei 2024
Dear Guest,Thank you for your feedback! We're glad to hear that you had a pleasant one-night stay with us. If you're ever in the area again, we'd love to welcome you back for another comfortable visit.Sincerely,Hotel Manager

6/10 – Redelijk

Darrin

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Carpets are filthy, no coffee maker in room, not a pleasant stay
1 nacht verbleven in mei 2024
Reactie van Hotel Manager op 12 mei 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the cleanliness issues you experienced with the carpets and for the inconvenience of not having a coffee maker in your room. Your comments are important, and we will address these matters to ensure improvements are made. We hope to have the opportunity to provide you with a more pleasant stay in the future.Sincerely, Hotel Manager

6/10 – Redelijk

Elaine, Springfield

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
Needs some updating, paint, etc. however for the price and just sleeping there on our way to some place else, it suited our needs
1 nacht verbleven in mei 2024
Reactie van Hotel Manager op 7 mei 2024
Dear Elaine,Thank you for sharing your experience with us. We're glad to hear that our hotel suited your needs for a convenient stopover. We appreciate your feedback about the need for updates, and we are continuously working on improvements to enhance our guests' comfort. We hope to welcome you again in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Alberto

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything
1 nacht verbleven in mei 2024
Reactie van Hotel Manager op 6 mei 2024
Dear Alberto,Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again.Sincerely, Hotel Manager

10/10 – Uitstekend

Luis

It was fine
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 22 apr 2024
Dear Guest,Thank you for your feedback. We're glad to hear that your stay was fine overall. If there's anything specific we can do to improve and make your next stay even better, please don't hesitate to let us know. We appreciate your patronage and hope to welcome you back soon.Sincerely,Hotel Manager

10/10 – Uitstekend

Carl

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 22 apr 2024
Dear Carl,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

6/10 – Redelijk

CASEY E

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The rooms are not first class, the furniture worn, the bathroom shoddy, the TV a couple of generations short of recent technology. No microwave in the room, no closet.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 20 apr 2024
Dear Guest,We apologize that the room did not meet your expectations in terms of furnishings, bathroom quality, technology, and amenities. Your feedback is important to us, and we will take it into consideration as we strive to improve our accommodations for future guests. We appreciate your honesty and hope to have the opportunity to provide you with a more comfortable and enjoyable experience in the future.Sincerely, Hotel Manager

6/10 – Redelijk

Stuart

2 nachten verbleven in april 2024
Reactie van Hotel Manager op 10 mei 2024
Dear Stuart,Thank you for rating your experience with us. We're pleased to hear that you had a positive stay overall. We appreciate your feedback and hope to have the opportunity to serve you again in the future and earn that extra 2 points to make it a perfect 5.Sincerely, Hotel Manager

10/10 – Uitstekend

Jan

Reisde met huisdieren
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is not the usual subject for a review, but this was one of the most cat proof and cat convenient motels Inhave ever stayed. The platform base on the bed fit so cats could not squeeze in and the head of the bed fit tightly against the wall. Only at the bottom of the beds do I have to stuff pillows so My cats could not sneak unde. The couch in the room also had so areas where cats could squeeze in. The bathroom was large so plenty of room for a litter box and food dishes.
2 nachten verbleven in april 2024
Reactie van Hotel Manager op 17 apr 2024
Dear Guest,Thank you for your unique and valuable feedback! We're delighted to hear that our motel was cat-proof and convenient for you and your furry friends. Providing a comfortable and accommodating environment for all our guests, including pets, is important to us. We're glad that our platform bed and couch design helped ensure your cats' safety and that there was ample space for their needs in the bathroom. Your satisfaction is our priority, and we look forward to welcoming you and your cats back for another enjoyable stay in the future!Sincerely,Hotel Manager

10/10 – Uitstekend

Roxane

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff at this Days Inn get an A for their pleasant reception and gracious breakfast experience. My husband might have changed his mind about staying at any Days Inn when we travel.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 17 apr 2024
Dear Roxane,Thank you very much for your stay. We're thrilled to hear that our staff at Days Inn provided you with a pleasant reception and gracious breakfast experience. Ensuring excellent customer service is a top priority for us, and we're thrilled to have made a positive impression. We appreciate your kind words and hope to have the opportunity to welcome you back in the future. Sincerely, Hotel Manager

6/10 – Redelijk

Carol

Reisde met partner
Hôtel moyen propre juste ce qu’il faut déjeuner pas toster pas pai pas bagel café et muffin à réchauffer 😡
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 15 apr 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize if the breakfast options did not meet your expectations. Your comments are valuable to us, and we will take them into consideration as we strive to improve our offerings. If there's anything specific you'd like us to address or if you have any suggestions for improvement, please don't hesitate to reach out. We hope to have the opportunity to welcome you back for a more satisfactory stay in the future.Sincerely,Hotel Manager

10/10 – Uitstekend

Candy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean rooms, comfortable bed, cons website says continental breakfast and another says light breakfast. Id say no breakfast. Coffee tea fruit juice and periodically some fruit. Disappointing. My room did not have a coffee maker or microwave as advertised.
3 nachten verbleven in april 2024
Reactie van Hotel Manager op 8 apr 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found our rooms clean and beds comfortable. However, we apologize for the discrepancy in the breakfast offerings and for any inconvenience caused by the lack of amenities in your room. Your comments are important to us, and we will address these issues with our team to ensure improvements are made. Please reach out to us directly so we can address your concerns further. We appreciate your understanding and hope to have the opportunity to make it right for you in the future.Sincerely,Hotel Manager

8/10 – Goed

Susan

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The beds were comfortable and clean looking but the carpet was beyond dirty. The bathroom was clean with good water pressure in the shower but there were two hand towels and facecloths with only one bath towel for two of us.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 9 apr 2024
Dear Susan,Thank you for taking the time to write about your recent stay with us. We appreciate your pleasant remarks and will work on addressing any issues noted in the future. We look forward to welcoming you again soon.Sincerely, Hotel Manager

6/10 – Redelijk

Kimberly

Reisde met partner
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The building is very old. Needs a lot of work.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 3 apr 2024
Dear Guest,We appreciate your feedback regarding the age of our building. Rest assured, we're continuously working on improvements to enhance our guests' experience. Thank you for choosing to stay with us, and we hope to welcome you back in the future.Sincerely, Hotel Manager

4/10 – Matig

Nick

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was not properly cleaned, Cole slaw left in fridge, shirt in corner of the room. Overall this place rates lower than RedRoof or Motel 6 where we stayed when we had pets and which are considerably cheaper. Not satisfied.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 3 apr 2024
Dear Guest,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced during your stay. Please rest assured that your comments have been shared with our housekeeping team to ensure such oversights are addressed immediately. We strive to provide a clean and comfortable environment for all our guests, and we regret that we fell short of your expectations on this occasion.We appreciate your loyalty and understand your comparison with other lodging options. We value your business and hope to have the opportunity to welcome you back for a much-improved experience in the future.Sincerely, Hotel Manager

2/10 – Ontzettend slecht

Ben

1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 11 apr 2024
Dear Ben,We're deeply sorry to hear about your disappointing experience during your stay. Your feedback is important to us, and we would greatly appreciate any specific details you could share about your concerns. We are committed to addressing and resolving any issues to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.Sincerely,Hotel Manager

8/10 – Goed

Shawn

Reisde met partner
Positief: Personeel en service
It was fine have stayed there often on way through the area. Inexpensive and quiet good place to crash.
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 18 mrt 2024
Dear Guest,Thank you for sharing your experience. We're glad to hear that you found our hotel to be a convenient and peaceful place to stay. Your feedback is greatly appreciated, and we look forward to welcoming you back on your future travels through the area.Sincerely, Hotel Manager

6/10 – Redelijk

Jim

1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 14 mrt 2024
Dear Jim,Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and I am pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

10/10 – Uitstekend

Joyce

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Days Inn visit
We always enjoy visiting Days Inn in Brewerton. The only complaint I would have is the selection of TV stations and the difficulty of finding a program. Otherwise we have no complaints.
6 nachten verbleven in februari 2024
Reactie van Hotel Manager op 29 feb 2024
Dear Joyce,Thank you for your positive feedback and continued loyalty to our Days Inn in Brewerton. We're delighted to hear that your overall experience has been enjoyable. We appreciate your feedback regarding the TV station selection, and we'll look into ways to improve this aspect for a more seamless experience. We value your input and look forward to welcoming you back for another pleasant visit.Sincerely, Hotel Manager

4/10 – Matig

Bruno

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Cafetière vide les 2 matins, comptoir sale. Items restreints pour le petit déjeuner. Pas de sandwich aux œufs le premier matin. Le personnel était occupé sur leur cellulaire plutôt que de s’occuper de s’occuper des items manquants. La télé ne voulait plus éteindre. Problème avec la carte magnétique de la chambre.
2 nachten verbleven in februari 2024
Reactie van Hotel Manager op 26 feb 2024
Dear Bruno,We apologize for the various inconveniences you encountered during your stay. It's disappointing to hear about the issues with the coffee maker, cleanliness, limited breakfast items, and problems with the TV and room key. We take your feedback seriously, and we will address these issues with our team to ensure improvements are made. Providing a seamless and enjoyable experience for our guests is our priority, and we apologize for falling short during your stay. We hope to have the opportunity to make amends and provide a more positive experience in the future. Sincerely, Hotel Manager

6/10 – Redelijk

Charlotte, Saint Leonard

3 nachten verbleven in februari 2024
Reactie van Hotel Manager op 21 mrt 2024
Dear Charlotte,Thank you for sharing your feedback with us. We're glad to hear that you had an overall satisfactory experience during your stay. Your input is valuable, and we will use it to make necessary improvements to enhance the experience for our guests. If there are specific areas you believe we can improve upon, please let us know. We hope to have the opportunity to welcome you back and provide you with a better stay in the future.Sincerely,Hotel Manager

10/10 – Uitstekend

Buddy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Hotel manager op 20 feb 2024
Dear Buddy,Thank you for your excellent rating!We're delighted to hear that you had a fantastic experience during your stay. Your satisfaction is our top priority, and we're thrilled to have met your expectations. We appreciate your positive feedback and hope to welcome you back for another wonderful stay in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Peter

1 nacht verbleven in februari 2024
Reactie van Hotel Manager op 13 feb 2024
Dear Peter,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely, Hotel Manager

4/10 – Matig

Frank

Positief: Comfort kamer
Negatief: Netheid
Breakfeast was a joke. No orange juice. Machine broken .Hardly anything there to eat for breakfast .
3 nachten verbleven in januari 2024
Reactie van Hotel manager op 3 feb 2024
Dear Guest,We apologize for the inconvenience you experienced with our breakfast service. Your feedback is important, and we'll address the issue to ensure improvements in the availability and variety of breakfast items. We appreciate your understanding and patience. If there's anything specific you'd like to discuss or share, please feel free to contact us directly. We hope to have the opportunity to provide a better experience during your next stay.Sincerely,Hotel Manager

4/10 – Matig

Teresa

Positief: Netheid
My credit card was charged 5x
2 nachten verbleven in januari 2024
Reactie van Hotel Manager op 26 jan 2024
Dear Teresa,Right now, we have noted your comments as mentioned for further review and investigation. Please allow us time to do the necessary verification of your claims. I'm sorry for any inconvenience.Sincerely, Hotel Manager

8/10 – Goed

audrey

A bit run down. But staff warm and friendly. Restaurants close by.
1 nacht verbleven in januari 2024
Reactie van Hotel manager op 22 jan 2024
Dear Guest,Thank you for your feedback. We appreciate your kind words about our warm and friendly staff and the convenient location with nearby restaurants. We're sorry to hear about any concerns regarding the condition of the property, and we'll certainly take your comments into consideration for future improvements. If there's anything specific you'd like us to address, please feel free to share. We value your input and hope to have the opportunity to provide an even more enjoyable stay in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Michelle, Kanata

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room (4th floor king) was clean and quite beautiful and plenty of space as well as storage. Only thing missing was a room safe. The hotel is elegant. Breakfast as well as evening drinks and food (all included) was excellent value and service. The front desk and the valet service was also excellent. Highly recommend and would return.
Reactie van Hotel Manager op 12 jan 2024
Dear Michelle,Thank you for your feedback. We're delighted to hear you had a positive and enjoyable experience during your stay! It's great that you found the room clean, beautiful, and spacious. We appreciate your feedback regarding the room's safety and will consider it for future improvements. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit.Sincerely, Hotel Manager

10/10 – Uitstekend

Patrick

1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 9 jan 2024
Dear Patrick,Thank you so much for your 5 out of 5 ratings! It's wonderful to know that you had a great experience during your stay. We strive to provide excellent service and amenities, and your satisfaction is our top priority. We look forward to welcoming you back for another stay.Sincerely, Hotel Manager

8/10 – Goed

Mike

Reisde met huisdieren
1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 3 jan 2024
Dear Guest,Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely,Hotel Manager

10/10 – Uitstekend

Noemi, Orlando

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Hotel Manager op 31 jan 2024
Dear Noemi,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

4/10 – Matig

Alisa

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
5 nachten verbleven in december 2023
Reactie van Hotel Manager op 3 jan 2024
Dear Guest, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focused to improve that. Anyway, your feedback is important to us and you can contact at any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again.Sincerely, Hotel Manager

10/10 – Uitstekend

Catherine

Positief: Netheid
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 1 jan 2024
Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating.It is really encouraging.We feel proud when we get such ratings and motivate us to serve better.Look forward to welcoming you again.Sincerely, Hotel Manager

10/10 – Uitstekend

Elisangela

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 29 dec 2023
Dear Elisangela,Thank you for your stay. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 – Uitstekend

Daniel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was very clean and close to everything. Just staying the night for a hospital visit in the morning. Close enough to St. Joseph's hospital in syracuse but far enough to feel safe Very nice staff.
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 23 dec 2023
Dear Daniel,Thank you for your kind feedback. We are incredibly grateful that you took the time to leave us this note. Our values put customer satisfaction as a top priority and we are committed to our customers. It's customers like you that make our job wonderful. We look forward to serving you again. Sincerely, Hotel Manager

4/10 – Matig

Luis

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Hotel manager op 20 dec 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 – Uitstekend

Kathy, Renfrew

Positief: Voorzieningen
I was checking in late as only an overnight stop on a trip home from Florida. All went very well and a nice quiet breakfast room with all I needed to get me on the road again.
1 nacht verbleven in december 2023
Reactie van Hotel manager op 17 dec 2023
Dear Guest,We're pleased to hear that your check-in process went smoothly and that you had a quiet and satisfying breakfast during your overnight stop. Your comfort and convenience are important to us, and we appreciate your positive feedback. If your travels bring you our way again, we look forward to hosting you for another pleasant stay.Sincerely, Hotel Manager

4/10 – Matig

Roy, Hermon

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
the property was easy to get on and off 81, but the property needed to be updated . The breakfast was not really a breakfast, disappointed.
2 nachten verbleven in december 2023
Reactie van Hotel Manager op 16 dec 2023
Dear Roy,Thank you for highlighting the convenience of our property's location. We apologize for falling short of your expectations with our breakfast offerings and for the need for updates. We're constantly striving to enhance our facilities and offerings, and your comments will be considered as we work to improve. Your input is valuable, and we hope for the opportunity to provide a better experience in the future.Sincerely, Hotel Manager

4/10 – Matig

Sonja

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Wasn’t a great stay. Dated properly and it seemed like there were people living in this motel. The staff however were good.
Reactie van Hotel manager op 5 feb 2024
Dear Guest,We appreciate your feedback, and we're sorry to hear that your stay did not meet your expectations. We apologize for any inconvenience caused by the dated property and any perception of long-term guests. Your comments are valuable, and we will use them to address areas of concern and work towards improvements. We're pleased to hear that our staff provided good service. If there are specific details you would like to share or if there's anything we can do to make amends, please contact us directly. We hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Manager

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excelente servicio solobque deberian de nejirar el desayuno
5 nachten verbleven in november 2023
Reactie van Hotel Manager op 5 dec 2023
Dear Anthony,Thank you for taking the time to share your thoughts. We're thrilled to hear that you experienced excellent service during your stay. Your feedback about the breakfast is important to us, and we appreciate your input. We hope to welcome you again soon.Sincerely, Hotel Manager

8/10 – Goed

Michel

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 5 dec 2023
Dear Michel,Thank you for your 8 out of 10 ratings! We're glad to hear that you enjoyed your experience with us and hope to continue exceeding your expectations in the future. If there is anything we can do to improve your next visit, do let us know. Hope to welcome you again soon.Sincerely, Hotel Manager

8/10 – Goed

Dawn, Ashland

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice staff, room was good just didn’t have ice bucket.
1 nacht verbleven in november 2023
Reactie van Hotel Manager op 1 dec 2023
Dear Dawn,Thank you for your positive feedback regarding our staff and room during your recent stay. We're pleased to hear that you had a good experience overall. We apologize for any inconvenience caused by the absence of an ice bucket in your room. We use feedback from guests to improve our services. You can expect an even better stay the next time. Hope you will visit again soon.Sincerely, Hotel Manager

6/10 – Redelijk

Marvin, Black River

Reisde met een groep
Positief: Netheid, personeel en service
Dated
1 nacht verbleven in november 2023
Reactie van Hotel Manager op 1 dec 2023
Dear Marvin,Thank you for taking the time to share your feedback with us. We apologize if you found our hotel to be dated during your stay. We will certainly consider it as we continue to make improvements to our property. Hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

8/10 – Goed

Gretchen

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not the best
Check in was fine. Our room was not great - the bathroom has a mold issue. The hallway smelled like pot smoke evening and morning. The breakfast was fine, but no staff person was present at the desk the whole time I was there from 6am to 8am.
1 nacht verbleven in november 2023
Reactie van Hotel Manager op 23 nov 2023
Dear Guest,We appreciate your pleasant remarks. We are sorry to hear about the issues you encountered during your stay. Your feedback is crucial, and we'll address these concerns immediately to ensure a better experience for our guests. Regarding the absence of staff at the front desk during breakfast hours, we apologize for the inconvenience caused. Your comments will be shared with our team to improve our service. Hope you will visit again.Sincerely, Hotel Manager

8/10 – Goed

Jean-Luc

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Hotel Manager. op 18 nov 2023
Dear Jean-Luc,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It will be highly appreciated. We hope you will revisit us soon. Sincerely, Hotel Manager