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Beoordelingen van Berkeley Square Hotel

4 out of 5
Berkeley Square Hotel
15 Berkeley Square, Clifton, Bristol, England

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 318 van 910 beoordelingen" "
Gastenscore: 8 - Goed. 359 van 910 beoordelingen" "
Gastenscore: 6 - Redelijk. 123 van 910 beoordelingen" "
Gastenscore: 4 - Matig. 77 van 910 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 33 van 910 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

René, Breda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heerlijk hotel vlak bij Bristol university
Een warm ontvangst, ondanks onze enorme vertraging bij aankomst. Een goed verzorgde kamer met verrassende accessoires in de vorm van een muziekinstalatie en tv. Elke dag vers fruit op de kamer en een heerlijk traditioneel ontbijt.
Uitzicht kamer (ochtend)
Bristol University
Eat me
Sip me

8/10 – Goed

wicliff

Positief: Netheid, personeel en service en comfort kamer

8/10 – Goed

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heel vriendelijk en knus hotel
Een karakteristiek hotel aan de rand van het centrum met heel vriendelijk personeel. Fijne kamers, een prima ontbijt en dat met een heel klantvriendelijke behandeling

8/10 – Goed

Annika, Amersfoort, Netherlands

Positief: Netheid, personeel en service en comfort kamer
Berkeley Square Hotel, reasonable rates for a great location
This boutique hotel is situated near a centre of activity, but far away not to be bothered by it. It's only a short walk to the hill with beautiful views. The only bad thing is the fact that the heating could not be turned off and thus it was very hot in the room. The complimentary sherry and fruit basket made up some.

8/10 – Goed

Jane

1 nacht verbleven in april 2024

8/10 – Goed

Helen

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So welcoming at all times Clean but the suites are looking tired in places That said I will not fault suite 2 it was the best comfortable bed I have stayed in The shower room was great and the lounge was to die for I will definitely return The parking was so easy
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Helen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So welcoming at all times Clean but the suites are looking tired in places That said I will not fault suite 2 it was the best comfortable bed I have stayed in The shower room was great and the lounge was to die for I will definitely return The parking was so easy
1 nacht verbleven in maart 2024

8/10 – Goed

Jonathan

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024

8/10 – Goed

Jo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Judy

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I stay in hotels around England every week and the Berkeley is my favourite by far. The little touches to make you welcome and feel cared for as well as the facilities and friendliness make it my best experience
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Llyr

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Utterly delightful one night stay here. Staff were helpful and friendly, room was perfect for a single traveller and I wouldn’t hesitate to stay here again.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Jane

Zakenreiziger
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
The staff were all very professional and welcoming. The room was spacious nicely decorated and had everything needed plus nice complimentary extras. Couldn’t fault it would definitely return.
1 nacht verbleven in februari 2024

8/10 – Goed

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

8/10 – Goed

Martha

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly helpful staff. Nice hotel in a quiet area but not far from centre.
2 nachten verbleven in februari 2024

8/10 – Goed

Kevin

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Jay

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024

10/10 – Uitstekend

PAUL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent overnight stay
We have enjoyed a stay at this hotel before but not in one of the suites, so when we received a suite on this occasion we were really pleased at how well appointed, clean and comfortable it was. The staff are always great at this hotel and the rooms and food good but the suite was at a totally better experience.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Sally

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A reliable and comfy place to stay. Each room has all necessary facilities, though the plugs are few and far between. I always have a good night's sleep here!
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Jongseok

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024

4/10 – Matig

Barry

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Very disappointing!
Very disappointed in the hotel and I'm surprised it is categorised as a 4 star! The bedroom needs refurbishing as it has stained textiles, faulty heating, tired bathroom fittings, carpet marks, a blocked extractor fan and ceiling damp (see photos). The friendly receptionist was the only positive and he did his best to fix the heating (which was locked on high), but I ended up having to 'sleep' with the windows fully open to get some cooler air into the room. I stay in Bristol almose every week and wanted to try this hotel, but I will not be going back sorry.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Sarah

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Phil

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This may have been 4* 20 years ago but nothing has been spent maintaining it. Mildew on silicon, no control of n heating and generally feeling run down
1 nacht verbleven in december 2023

6/10 – Redelijk

Julie

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
I was excited as we had booked a "superior double room" the only things that could be considered superior were the bath and the fact they have elemis products in the bathroom along with mini prosecco and brandy. The room was tiny, the smallest room I've ever stayed in. The pillows on the bed were lumpy floppy and yellow. There was a smashed picture on the wall. There was dust on the woodwork at the side of the bed and also on the towel rail. The toilet brush was disgusting and under the basin of the sink needed cleaning. They had a notice in reception that they were having a refurb, so maybe that room hadn't been done yet. Maybe advertising it as superior is a bit of a stretch. If it was advertised as a basic double and the prices reflected I wouldn't have been so disappointed. I don't want this to be a moan I'm just highlighting areas that were lacking in my opinion. The dining area looked beautiful and I appreciated the decorations that they had put up outside and in reception.
2 nachten verbleven in december 2023

4/10 – Matig

Sharon

Reisde met familie
Positief: Comfort kamer
Negatief: Netheid
Recent stay at Berkeley Square Hotel
Recently stayed check in was good room not so good bath and toilet was dirty on arrival room needed decorating, curtains did not close properly also noisy what was nice was the complimentary items which I enjoyed Also when room was cleaned while I was out I got back to find that all my toiletries that were on the shelf above the sink had all been moved and put in my toilet bag instead of leaving on the shelf
2 nachten verbleven in december 2023

10/10 – Uitstekend

Claire

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

6/10 – Redelijk

Lisa

1 nacht verbleven in december 2023

10/10 – Uitstekend

Wendy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A great Hotel 🏨
I selected this hotel as I liked the unique style of the hotel / room . Very professional staff and extremely helpful with good customer care skills and good problem solving … I shall re visit Bristol and I’ll certainly be staying here again 🤗 W Sewell
1 nacht verbleven in november 2023

8/10 – Goed

Asa

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overall very good
Positives - Overall Great, got a room upgrade to a suite, very comfortable and overall, clean. Nice bed and all the facilities you could want. The concierge/reception was great and good customer service. I didnt eat there. Negatives, £18 a bit steep for breakfast... couple of hairs on the shower head... and not much insulation on the old windows, so when the binmen came at 5am it woke me up as it was loud and lasted forever.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Tim

1 nacht verbleven in december 2023

10/10 – Uitstekend

paul

1 nacht verbleven in december 2023

10/10 – Uitstekend

caraline

1 nacht verbleven in november 2023

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
Dusty
The rooms were very dusty, with there being layers of dust under the bed along with various trash items. I was told this was due to people calling out sick, which I understand, but the amount of dust under the beds seemed to be from more than a few days. In my first room there was also a lot of misc trash items under the bed, like a rogue pill. There was also mold on the ceiling and around the bath. I asked if this could be vacuumed and I was given a room swap, the new room was better on the mold front, however there was still a grey layer of dust under the bed. The shower in the new room leaked and got water all over the floor when used.
2 nachten verbleven in november 2023

8/10 – Goed

Ciara

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in oktober 2023

8/10 – Goed

Sally

Zakenreiziger
Positief: Netheid, personeel en service
I recently stayed in the Berkeley Square Hotel for one night and ate in the restaurant. The staff were very friendly and the food was delicious. My room was well equipped and cosy. My only issue was a stone cold shower - it would not get close to warm despite being on full temperature.
1 nacht verbleven in november 2023

8/10 – Goed

Colin Paul

1 nacht verbleven in november 2023

6/10 – Redelijk

Michelle

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Amie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

8/10 – Goed

A D

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Solo career concept trip
Pleasant room, pleasant safe convenient location, nice staff dedicated to this hotel, good value. Only let down by hairs left in bathroom and bath ,bed not particularly comfortable .. would I stay again,yes I would.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Judy

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
My third visit to Berkley Square was as excellent as the first. Consistently great service - and the extra touches make a difference eg a fruit bowl
1 nacht verbleven in oktober 2023

8/10 – Goed

Alexandra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfy night stay Good for Clifton
1 nacht verbleven in oktober 2023

8/10 – Goed

Patricia

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Restaurant
Felt that choice of food in restaurant was not great. Very pricey.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Nick

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

david

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic Stay.
Very nice hotel. Very friendly and helpful staff. Room was clean and tidy and had some nice complimentary touches. Good position in City centre with lots of good bars and eateries within close proximity.
2 nachten verbleven in september 2023
Reactie van Megan op 18 sep 2023
Dear David, Thanks for taking your time to leave us such a great review. We are pleasant to hear that your stay with us was fantastic. We hope to accommodate you again very soon.Best Wishes,Megan

8/10 – Goed

Tom

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Megan op 18 sep 2023
Dear Tom, Thanks for taking your time to leave us such a great review. We are pleasant to hear that your stay with us was fantastic. We are look forward to hopefully accommodating you again.Best Wishes,Megan

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Megan op 18 sep 2023
Dear Tom, Thanks for taking your time to leave us such a great review. We are pleasant to hear that your stay with us was fantastic. We are look forward to hopefully accommodating you again.Best Wishes,Megan

4/10 – Matig

Paula

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Shabby
The single room was worn and shabby. The tap and toilet flush were both broken. Bath, and supplied chipped and in need of re grouting. And the whole thing was in desperate need of a refurbishment. Not an enjoyable stay.
1 nacht verbleven in augustus 2023
Reactie van Megan op 18 sep 2023
Dear Paula, We are sad to hear that you did not enjoy your stay, however please can I reassure you that are hotel is currently going through a refurbishment with the goal of all our rooms reaching a higher standard. Best wishes, Megan

8/10 – Goed

Alison

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great reception team. Both friendly and helpful. Good choice for breakfast in a lovely dining room overlooking the square. Room was clean and tidy. Good shower if somewhat small bath tub. Good value for money. Quiet location within walking distance of the Clifton Suspension Bridge.
1 nacht verbleven in juli 2023
Reactie van Megan op 18 sep 2023
Dear Alison, Thanks for taking your time to leave us such a great review. We are pleasant to hear that your stay with us was so lovely. We are looking forward to accommodate you again very soon. Best Wishes, Megan

10/10 – Uitstekend

Jonathan, Harrow

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great overnight stay in a single room. Comfortable bed for a good night's sleep and a well appointed room. Chargeable breakfast choice was good with great service and regular coffee top ups. Good value hotel and would definitely return 👍
1 nacht verbleven in juli 2023