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Beoordelingen van The Moon and Sixpence

3 out of 5
The Moon and Sixpence
15 The Beach, Clevedon, England

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 26 van 55 beoordelingen" "
Gastenscore: 8 - Goed. 18 van 55 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 55 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 55 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 55 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

8,8/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Cynthia

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Right on the sea front & good parking. Excellent Full English breakfasts.
3 nachten verbleven in mei 2024

10/10 – Uitstekend

Jeff

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location was exactly what we wanted. The breakfast was fit for a king. Very pleasant staff.
1 nacht verbleven in mei 2024

8/10 – Goed

Francis

Reisde met partner
Positief: Netheid, personeel en service
Acceptable
1 nacht verbleven in april 2024

8/10 – Goed

Timothy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and big breakfast
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Paul

1 nacht verbleven in maart 2024

4/10 – Matig

Steven

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Damp on ceiling and mould on the curtains
1 nacht verbleven in maart 2024
Reactie van Tony op 26 mrt 2024
Sorry but we had a leak and are in the process ofSorting out issues.Thanks for critic , much appreciated

10/10 – Uitstekend

Carolyn

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
For the cost it was exceptional value and felt welcomed
2 nachten verbleven in maart 2024

8/10 – Goed

Karen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Central location and lovely views of the pier and waterfront. The owners were fantastic and allowed a late check in after delays on the motorway travelling to the hotel. The room was clean and tidy, however, was a little tired. I would stay again.
2 nachten verbleven in maart 2024
Reactie van Tony op 14 mrt 2024
Glad you enjoyed your stay and have taken onboard your comments. Thank you for your4/5 score.

10/10 – Uitstekend

adrian

1 nacht verbleven in februari 2024
Reactie van Tony op 14 mrt 2024
Your 10/10 score much appreciated

10/10 – Uitstekend

Deborah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone was very friendly and helpful. The cooked breakfast was brilliant. Great views from the pub across the channel to Wales. Clevedon is a lovely little town. Great short break.
4 nachten verbleven in februari 2024
Reactie van Tony op 14 mrt 2024
Your most welcome and your score of 5/5 isMuch appreciated

8/10 – Goed

Karen

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A well located place to stay, clean and comfortable.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Christine

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fab staff friendly people,lovely pub food is fantastic
2 nachten verbleven in februari 2024
Reactie van Tony op 14 mrt 2024
Glad you enjoyed your visit to The Moon 5/5 score much appreciated

10/10 – Uitstekend

Stephen

Great location. Nice to see the sea first thing in the morning.
1 nacht verbleven in februari 2024

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Didn’t get the view we paid for
We booked room 4 with a lovely view of the pier which cost more but was given room 5 with a view of a wall at the back. On complaining we were told the boss would look into it. On leaving the next day no-one accepted responsibility. Staff were friendly, food was good but we paid extra for a view which we didn’t get.Nobody sorted it out. We paid extra for room 4 and were given a substitute. No money was offered even thought we were in a cheaper room.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Chris

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendliness and welcoming
2 nachten verbleven in januari 2024
Reactie van Tony op 14 mrt 2024
Thank you for your 5/5 score.

8/10 – Goed

Lorna

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Comfortable, very clean and a good breakfast.
1 nacht verbleven in januari 2024
Reactie van Tony op 14 mrt 2024
Glad you enjoyed your stay and appreciate your 4/5 score

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely location, friendly staff
Very small room but clean and quiet. Can't beat the location, across from the pier. Staff were friendly and helpful.
1 nacht verbleven in januari 2024
Reactie van Tony op 14 mrt 2024
Your most welcome and appreciate your critic

10/10 – Uitstekend

h

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
excellent
We were very happy with our stay bedroom was lovely and clean. the food was lovely homemade moussaka was lovely highly recomend it .Dogs were welcome which was great for us cant fault the staff they were friendly
1 nacht verbleven in december 2023

10/10 – Uitstekend

Judith

1 nacht verbleven in december 2023
Reactie van Tony op 14 mrt 2024
We appreciate your 5/5 score

10/10 – Uitstekend

Richard

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Very comfortable stay at the Moon, helpful and courteous on arrival. Drum roll please….the full English breakfast was incredible, I even ate the tomatoes and I always just leave them. Fab
1 nacht verbleven in december 2023
Reactie van Tony op 2 jan 2024
Your most welcome - Happy New Year

10/10 – Uitstekend

Caroline

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bang on the seafront. Comfortable rooms. Lovely landlord. Great breakfast. Value for money
3 nachten verbleven in november 2023
Reactie van Tony op 18 dec 2023
Glad you enjoyed your stay at The Moon ‘ A Very Merry Christmas & A Happy New YearFrom us all ‘

10/10 – Uitstekend

mark

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Tony op 18 dec 2023
Thank you for your 10 out of 10 - Glad you enjoyed your stay.‘ Wishing you a Very Merry Christmas & a Happy New Year from us all at The Moon “

2/10 – Ontzettend slecht

Andrew

Reisde met huisdieren, Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Room not fit for purpose, damp stains all over ceiling and generally run down... Think the carpets must have been in 30 years, the so called TV must be 20" at a push and the mattress was so old and hard that it wasn't even fit for a dog!!! To top it all off the first thing said to us on arrival was that the included breakfast wasn't available until 9am, although on the booking it states from 7am - 9.30am, and wouldn't offer any other option or partial refund which I found really disappointing (the response was that Expedia don't understand how much it costs to include a breakfast and that they were underpricing the room!!)... All in all probably the worst place I have stayed (and that's coming from someone who has slept in hostels in the past so no snob) 😕
1 nacht verbleven in november 2023
Reactie van Tony op 29 nov 2023
We are looking into this and appreciate your critic

10/10 – Uitstekend

Garfi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location
1 nacht verbleven in november 2023
Reactie van Tony op 18 dec 2023
Glad you enjoyed your stay a The Moon - Very Merry Christmas & a Happy New Year from us all

10/10 – Uitstekend

Ross

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Great food. Staff did all they could to help. Well presented room. Would recommend to anyone.
1 nacht verbleven in november 2023
Reactie van TONY op 21 nov 2023
Glad you enjoyed your stay at The Moon

10/10 – Uitstekend

sheila

Mini break
3 nachten verbleven in november 2023
Reactie van Tony op 21 nov 2023
Thank you for your 10 out of 10 … Glad youEnjoyed your visit to The Moon

10/10 – Uitstekend

Andy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Green light in the bedroom along with the air vent in the bathroom which rattled all night. The sash windows rattled in the wind.
1 nacht verbleven in november 2023
Reactie van Tony op 21 nov 2023
Thank you for your 5 out of 5 rating…. We have taken your comments on board

10/10 – Uitstekend

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy to find , lovely staff , nice views ,highly recommend
3 nachten verbleven in oktober 2023
Reactie van The Boss op 3 nov 2023
YOUR MOST WELCOME

10/10 – Uitstekend

Malcolm

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Half way sleep over travelling from Cornwall.
1 nacht verbleven in september 2020

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
There trip was worth it for the pier alone. Breakfast was disappointing, but given the coronavirus issues it was understandable
1 nacht verbleven in september 2020

6/10 – Redelijk

Debbie

Negatief: Comfort kamer
Friendly staff at check in. Room was extremely small, tv at a weird angle. I could feel every spring in the mattress, very uncomfortable night.
1 nacht verbleven in augustus 2020

10/10 – Uitstekend

Susan, London

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location on the sea front, with views of the pier from the beer garden. Great atmosphere in the pub and a warm welcome received. We were very pleased with the room, which was clean, quiet and had a comfortable bed.
1 nacht verbleven in augustus 2020

4/10 – Matig

Hicks

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2020

8/10 – Goed

N, Birmingham

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was really happy with the room, clean and comfortable. Only small thing that wasn’t great was a bench right outside the window which smokers from another room sat at from early morning talking really loud. Maybe could be moved slightly lower down. Other than that all good, food was lovely.
1 nacht verbleven in augustus 2020

6/10 – Redelijk

Wayne

Zakenreiziger
Negatief: Personeel en service
not cheap but Cheerful
I often stay here on business. Good location for me. The only problem with the last stay, is that the breakfast was room service only because of COVID. But I never got any breakfast, I went in search to find some one the the rest of the premises was locked up. 😔
1 nacht verbleven in augustus 2020

6/10 – Redelijk

Susan

Negatief: Netheid, staat van de accommodatie en faciliteiten
ear the sea front
It was close to the sea front.Shower was good.Bed was comfy. Tv was to small. No glass in room.No cooked breakfast but this was not put on the site.Just cold things.Plugs was behind mattress it was hard to plug things in and I think it’s dangerous. The room need cleaning a bit more and the bathroom need a good clean.Staff was nice and in the pub the food was nice.
2 nachten verbleven in juli 2020

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in maart 2020

8/10 – Goed

Jonathan

Zakenreiziger
Positief: Netheid, personeel en service
Disappointing
A little difficult to get in the room as door was swallen. Tv afixed to wall, but at bon adjustable angle not suitable for sitting on bed. Really bad wifi signal
2 nachten verbleven in maart 2020
Reactie van Tony op 4 mrt 2020
Hi , Thanks for your constructive comments. Sorry about Wi Fi signal - its bad in Clevedon. 8 out 10 Will Do Better. Kind Regards, TEAM MOON

8/10 – Goed

Martine

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2020
Reactie van Tony. op 1 mrt 2020
Glad you enjoyed your stay. Kind regards Team Moon

10/10 – Uitstekend

Robert

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2020
Reactie van Tony op 29 feb 2020
Thank you for your kind remarks - much appreciated. Kind regards, Team Moon

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2020
Reactie van Tony op 2 mrt 2020
Thanks for your kind comments, Kind Regards, Team Moon.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent service lovely staff
1 nacht verbleven in februari 2020
Reactie van Team Moon op 20 feb 2020
Thanks your welcome - Glad you enjoyed your stay with us.

4/10 – Matig

Kevin

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not again
Second time staying here very disappointed, the whole of the accommodation block needs a complete refurbishment. Our room number 5 was on the top floor after requesting a ground floor room with mobility access which according to our booking confirmation is what we had been allocated, large damp patch on the roof, the bedding was clean but the bed was most uncomfortable there is no way of contacting reception without leaving the accommodation block, one bedside light not working, one chair that I think was from the bar area no arms and very uncomfortable overall very disappointing the views from our windows were very scruffy roofs would not book again
1 nacht verbleven in februari 2020

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service
Seafront location was excellent but the overall place was “tired” with uncomfortable beds.
3 nachten verbleven in januari 2020
Reactie van tony op 23 jan 2020
We have taken on board your comments .Beds have been replaced as part of our re-furb.

4/10 – Matig

Graham

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Rather bland and basic
The package is basic and cost reflects this. The room is adjacent to the pub and requires a short walk outside. The room was bland and there had been a roof leak at some time and a patch with loose wallpaper had not been rectified. There is no door on the bedroom which leads to a short corridor so felt a bit "open" and light shone through. The staff we met were helpful and polite. I chose flakes for breakfast which were stale. Not a bad place but not one to which I would return
1 nacht verbleven in december 2019
Reactie van TonyAntoni op 16 jan 2020
Hi, Sorry to hear your view and have taken on board your comments. We are now rectifying the issues you found. Just wish you had made us aware of your issues at the time, when we would have rectified the situation, then and there. Kind Regards, The Moon

8/10 – Goed

Robert

Positief: Netheid, personeel en service
Great hosts and food
Great hosts. Breakfast fantastic. Room and bed a bit basic but comfy.
1 nacht verbleven in december 2019
Reactie van tony op 23 jan 2020
Thank you.

10/10 – Uitstekend

Robin

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Staff excellent and location fab by the pier
1 nacht verbleven in november 2019
Reactie van tony op 23 jan 2020
Thank you for your kind remarks

8/10 – Goed

Glenn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Small hotel 5 rooms behind pup, we had a small double on the ground floor. Be
1 nacht verbleven in november 2019
Reactie van Tony op 31 jan 2020
Thanks for your review.

8/10 – Goed

Paul

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Satisfied
Enjoyable. Clean and comfy. Lovely position
2 nachten verbleven in november 2019

10/10 – Uitstekend

Stephen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great budget stop
Great budget stay, room 5 is lovely. Breakfast was fabulous, our 2nd stay and it won’t be our last.
View from room 5
1 nacht verbleven in november 2019