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Beoordelingen van Quality Inn & Suites Brooksville I-75/Dade City

2.5 out of 5
Quality Inn & Suites Brooksville I-75/Dade City
30307 Cortez Blvd, Brooksville, FL

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 145 van 576 beoordelingen" "
Gastenscore: 8 - Goed. 168 van 576 beoordelingen" "
Gastenscore: 6 - Redelijk. 118 van 576 beoordelingen" "
Gastenscore: 4 - Matig. 76 van 576 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 69 van 576 beoordelingen" "

7,0/10

Netheid

7,8/10

Personeel en service

6,6/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Steph, nederland

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Te duur voor wat je krijgt.
Het hotelpersoneel was zeer vriendelijk. Maar de kamer waar wij verbleven was erg vies. Ik heb er op mijn slippers gelopen en dat doe ik niet snel. Er zaten op veel plekken muren, gordijnen, vloer verschillende vlekken. Het is ook een oud hotel dus ik begrijp dat dongen dan verouderen maar dit was qua prijs kwaliteits verhouding niet oké. Ik zou verder zoeken ipv hier nog eens verblijven. (Ook al was het prima voor een nacht). Het ontbijt leek iedereen in de ontbijtzaal goed te smaken. Ik en mijn vriend vonden echter dat er weinig smaak aan zat. Dan hebben we het vooral over het ei. Nogmaals personeel is vriendelijk en behulpzaam.
1 nacht verbleven in september 2017

8/10 – Goed

LaDonna

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Nice area with gazebo and path.
1 nacht verbleven in mei 2024
Reactie van Hotel Manager op 14 mei 2024
Dear LaDonna,Thank you for choosing to stay at Roadway Inn and for sharing your feedback on Expedia. We're delighted to hear that you enjoyed our nice area with the gazebo and path. Your satisfaction is important to us, and we hope to welcome you back for another pleasant stay in the future.Sincerely,Hotel Manager

10/10 – Uitstekend

tchaiko

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were kind and helpful and the place was clean. I went with 2 rumbustious boys and they had the time of their life playing in the pool.
2 nachten verbleven in mei 2024
Reactie van Hotel Manager op 13 mei 2024
Dear Tchaiko,Thank you for your wonderful review! We're delighted to hear that you and your boys had a fantastic time at our hotel, especially enjoying the pool. It's great to know that our staff's kindness and helpfulness, as well as our clean facilities, contributed to your positive experience. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager

6/10 – Redelijk

jay

Reisde met familie
Positief: Personeel en service
Convenient location
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 6 mei 2024
Dear Jay,Thank you for sharing your feedback and for choosing to stay with us. We're glad to hear that you found our location convenient. Your feedback is valuable to us, and we will use it to improve and enhance the overall guest experience. If there's anything specific you feel we can do better, please don't hesitate to let us know. We hope to welcome you back for a more enjoyable stay in the future.Sincerely,Hotel Manager

4/10 – Matig

Mariana

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Hotel Manager op 30 apr 2024
Dear Guest,We're sorry to hear that your experience fell short of expectations. If there are specific areas where we can improve, please let us know. We value your feedback and hope to have the opportunity to provide a better experience in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Oscar

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay, the best breakfast ever.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 24 apr 2024
Dear Oscar,Thank you for your fantastic review! We're delighted to hear that you had a great experience during your stay and that you enjoyed our breakfast offerings. Providing a memorable and satisfying stay is what we aim for, and we're thrilled that we could meet your expectations. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Manager

2/10 – Ontzettend slecht

Sandria

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Teller need to inform about when and what day is check out to customers when checking in
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 23 apr 2024
Dear Sandria,Thank you for sharing your feedback with us on Expedia. We apologize for any confusion or inconvenience regarding the check-out information during your stay. Your feedback is valuable, and we will address this with our team to ensure better communication with our guests. We appreciate your input and hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Manager

10/10 – Uitstekend

Margaret

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
staff was great
3 nachten verbleven in april 2024
Reactie van Hotel Manager op 23 apr 2024
Since Lonnie rated their experience as 5 out of 5 without specific feedback, I'll respond with a general message of appreciation.---Dear Lonnie,Thank you for taking the time to rate your experience with us on Expedia. We are delighted that you had a great stay. Your satisfaction is important to us, and we look forward to welcoming you back for another wonderful experience in the future.Sincerely,Hotel Manager

8/10 – Goed

Jimmy

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024
Reactie van Hotel Manager op 23 apr 2024
Dear Jimmy,Thank you for sharing your feedback with us on Expedia. We appreciate your rating and would love to know how we can improve your experience to earn a higher rating in the future. Your input helps us make meaningful changes to enhance our guests' stays. Please feel free to reach out to us directly with any specific feedback or suggestions you may have.Sincerely,Hotel Manager

10/10 – Uitstekend

Luis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was clean and quiet. Would definitely stay here again.
2 nachten verbleven in april 2024
Reactie van Hotel Manager op 20 apr 2024
Dear Luis,We're thrilled to hear that you had a wonderful experience during your stay with us! Providing a clean and quiet environment for our guests is a top priority, and we're delighted that we met your expectations. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay in the future! Sincerely, Hotel Manager

10/10 – Uitstekend

Mitchell

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My stay was awsome. Front deck clerks was real friendly housekeeping was great you can smell your room is clean would stay again
2 nachten verbleven in april 2024
Reactie van Hotel Manager op 17 apr 2024
Dear Mitchell,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you had an awesome stay with us and that our front desk clerks were friendly, and our housekeeping team did a great job. Your comments about the cleanliness of your room are appreciated, and we're delighted that you would stay with us again. We look forward to welcoming you back for another fantastic stay in the future.Sincerely,Hotel Manager

4/10 – Matig

Ronald

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Pretty noisy … adjacent freeway and neighbors … they were up til after 3 am … walls pretty thin … heard all their conversation, foul mouths and all.
2 nachten verbleven in april 2024
Reactie van Hotel Manager op 8 apr 2024
Dear Ronald,We apologize for the disturbance caused by noise during your stay. Providing a peaceful environment for our guests is important to us, and we regret that your experience fell short of expectations. We will address this issue to minimize noise disturbances in the future. We hope to have the opportunity to provide you with a more comfortable stay in the future.Sincerely, Hotel Manager

2/10 – Ontzettend slecht

Brian

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was smelly and musty
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 8 apr 2024
Dear Brian,We apologize for the unpleasant odor you experienced during your stay. Maintaining a fresh and clean environment is a top priority for us, and we regret that we fell short of your expectations in this regard. Your feedback is valuable to us, and we will address this issue promptly to ensure it does not recur in the future. We hope to have the opportunity to improve your perception of our hotel on your next visit.Sincerely, Hotel Manager

10/10 – Uitstekend

Jason

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Hotel Manager op 30 mrt 2024
Dear Jason,Thank you for your fantastic review and 5-star rating! We're thrilled to hear that you had a great experience during your stay with us. If there's anything else we can do to make your next visit even more enjoyable, please let us know. We look forward to welcoming you back soon!Sincerely,Hotel Manager

8/10 – Goed

Chrysa

Reisde met partner, Reisde met familie en kleine kinderen
Positief: Personeel en service, staat van de accommodatie en faciliteiten
booked this to visit family, affordable price but you are getting what you paid for. it is somewhat dated but based on other reviews they are slowly updating it. this is perfect if you are traveling i75 and exhausted needing somewhere to sleep. there is not much to do but it serves the purpose for a roof over your head while youre traveling. excellent customer service.
Reactie van Hotel Manager op 29 mrt 2024
Dear Guest,Thank you for choosing our hotel during your visit to family. We appreciate your feedback regarding the affordability and understand your observations about the dated aspects, which we are actively working to update. It's great to hear that our location served your travel needs well, providing a comfortable place to rest. We take pride in delivering excellent customer service and are thrilled that you had a positive experience in this regard. We look forward to welcoming you back on your future travels.Sincerely,Hotel Manager

6/10 – Redelijk

John

Reisde met partner
Positief: Voorzieningen
Property was in poor shape. Dirty, carpeting, chair and ottoman. Ottoman was worn foam was coming out of two corners. Shower ceiling was peeling, light switch was grungy snd dirty. Dent/scratched interior door. The first thing you notice when you walk in is the paint peeling off entertainment center. Frame on bathroom mirror was in need of repair. Lots of rather loud highway noise all night. Highlight was check-in. Marilyn checked us in and could not have been more efficient or friendly. She is a gem! Would not stay here again.
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 29 mrt 2024
Dear Guest,We sincerely apologize for the subpar condition of our property during your stay. Your feedback regarding cleanliness, maintenance issues, and noise disturbance is concerning, and we are addressing these issues promptly. We're glad to hear that Marilyn provided exceptional service during your check-in; she is a valuable member of our team.Please know that we are taking your comments seriously and working diligently to make necessary improvements. We regret that your experience fell short of expectations and hope to have the opportunity to welcome you back in the future with a much-improved stay.Sincerely,Hotel Manager

4/10 – Matig

Craig

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The check in process was a nightmare. Using the drive thru bank teller window was very inconvenient. Won’t be coming here again
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 27 mrt 2024
Dear Craig,We apologize for the inconvenience you experienced during the check-in process. Your feedback is valuable to us, and we will work to improve our procedures to ensure a smoother and more convenient experience for our guests. We regret that this issue led to your decision not to return, and we hope you'll reconsider in the future. If there's anything else you'd like to share or if we can assist you further, please don't hesitate to reach out.Sincerely,Hotel Manager

8/10 – Goed

Adrienne

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall property could use modern updates. Great for travelers needing a place to sleep. Pool was the highlight of my stay. It was 8ft at the highest and clean. Great patio chars and and kid pool to kept small children busy. Reception staff very helpful and friendly.
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 19 mrt 2024
Dear Adrienne,Thank you for your feedback. We appreciate your comments about our property and are glad that you enjoyed the pool and patio area. We value your compliments about our reception staff. Your review will encourage us to continue providing excellent service. We look forward to welcoming you back for another pleasant stay.Sincerely, Hotel Manager

10/10 – Uitstekend

Jenni

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A very nice place stop for us
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 14 mrt 2024
Dear Jenni,Thank you for your kind words! We're delighted to hear that our hotel was a pleasant stop for you. We strive to create a welcoming and comfortable environment for all of our guests. Your feedback is greatly appreciated, and we hope to have the opportunity to welcome you back again soon.Sincerely, Hotel Manager

10/10 – Uitstekend

Nathaniel

1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 2 apr 2024
Dear Nathaniel,Thank you for your excellent rating! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our priority, and we're delighted that you enjoyed your time at our hotel. If there's anything specific you appreciated or if you have any suggestions for improvement, please feel free to let us know. We look forward to welcoming you back for another fantastic stay whenever your travels bring you back to our area.Sincerely,Hotel Manager

2/10 – Ontzettend slecht

Jessica

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
It was unclean, stained and dingy. We ended up leaving and forgoing the money we paid.
1 nacht verbleven in februari 2024
Reactie van Hotel Manager op 5 mrt 2024
Dear Guest,We deeply regret to hear about the unsatisfactory conditions you encountered during your stay. Cleanliness and the overall condition of our rooms are of utmost importance, and we sincerely apologize for falling short of your expectations. Your feedback is invaluable to us, and we will address these issues promptly to ensure they do not recur. Please accept our apologies, and we hope you will consider giving us another chance in the future to provide you with a more positive experience.Sincerely,Hotel Manager

10/10 – Uitstekend

Wanda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly clean and convenient
1 nacht verbleven in februari 2024
Reactie van Hotel Manager op 2 mrt 2024
Dear Guest,Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our hotel friendly, clean, and convenient. Your kind words motivate and inspire our team to continue providing excellent service to our guests. If you have any further comments or suggestions, feel free to let us know. We appreciate your feedback and hope to welcome you back for another enjoyable stay.Sincerely,Hotel Manager

4/10 – Matig

Nathaniel

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
6 nachten verbleven in februari 2024
Reactie van Hotel Manager op 24 feb 2024
Dear Guest,We appreciate you taking the time to provide feedback. We're sorry to hear that your experience fell short of expectations. Your satisfaction is our priority, and we would like to understand more about your concerns. If you could provide additional details or suggestions on how we can improve, it would be greatly appreciated.Sincerely,Hotel Manager

6/10 – Redelijk

Dave

Reisde met familie
This was just "ok", nothing great, nothing bad,..., just "ok".
3 nachten verbleven in februari 2024
Reactie van Hotel Manager op 20 feb 2024
Dear Dave,Thank you for sharing your experience with us. We appreciate your feedback. While we're glad to hear that your stay was okay, we always strive to provide an excellent experience for our guests. If there are specific areas where you believe we can improve and make your stay more enjoyable, please feel free to let us know.We hope to have the opportunity to welcome you again and exceed your expectations.Sincerely,Hotel Manager

8/10 – Goed

Erika

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
It was a nice stay
5 nachten verbleven in februari 2024
Reactie van Hotel Manager op 15 feb 2024
Dear Erika,Thank you for taking the time to share your feedback. We are pleased to hear that you had a nice stay with us. If there are any areas where we can further enhance your experience or if you have any specific suggestions, please don't hesitate to reach out.We value your patronage and look forward to hosting you again in the future.Best Regards,Hotel Manager

8/10 – Goed

Andrea

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Killed 3 baby roaches in bathroom area
1 nacht verbleven in februari 2024
Reactie van Hotel Manager op 13 feb 2024
Dear Andrea,Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for any inconvenience caused by the presence of roaches in your room. Our team is committed to addressing this issue promptly and implementing measures to ensure a pest-free environment for our guests. Your feedback is invaluable, and we appreciate your understanding. If you have any additional comments or concerns, please feel free to contact us directly. We hope to have the opportunity to welcome you back and provide you with an improved experience.Sincerely,Hotel Manager

10/10 – Uitstekend

Lisa, Colorado Springs

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool area was very nice. There was almost a park quality to it.
1 nacht verbleven in februari 2024
Reactie van Hotel Manager op 13 feb 2024
Dear Lisa,Thank you for your positive feedback and for highlighting our pool area. We are pleased to hear that you enjoyed the park-like quality of our pool area. Creating a pleasant and relaxing atmosphere for our guests is important to us. We appreciate your review and hope to have the opportunity to welcome you back for another enjoyable stay.Sincerely,Hotel Manager

10/10 – Uitstekend

Nancy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk people were great checking in. The room was comfortable and I appreciate the security the front desk person provided for me because I was by myself. Bed was comfortable and good heat and AC. I have stayed here before and really like this hotel!
3 nachten verbleven in februari 2024
Reactie van Hotel Manager op 13 feb 2024
Dear Guest,Thank you for choosing to stay with us again and for taking the time to share your positive experience. We are delighted to hear that you found our front desk team helpful and that you enjoyed a comfortable stay with us. Providing a secure and welcoming environment for our guests is a top priority. Your feedback is greatly appreciated, and we look forward to welcoming you back on your future visits.Sincerely,Hotel Manager

10/10 – Uitstekend

Terri

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Hotel Manager op 13 feb 2024
Dear Terri,Thank you for taking the time to leave a perfect rating! We are delighted to know that you had a wonderful experience during your stay. If you have any specific feedback or suggestions for improvement, feel free to share them. We appreciate your support and hope to welcome you back for another exceptional stay.Sincerely,Hotel Manager

10/10 – Uitstekend

Arthur and Ellen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Hotel Manager op 7 feb 2024
Dear Arthur and Ellen,Thank you for the perfect 5 out of 5 rating on Expedia! We're thrilled to hear that you had a positive experience during your stay. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. Your feedback is much appreciated, and we hope to have the pleasure of serving you again in the future.Sincerely,Hotel Manager

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 2 feb 2024
Dear David,Thank you for providing a 5 out of 5 rating on Expedia! We're delighted to see that you had a positive experience. If there are specific aspects you enjoyed or any suggestions for improvement, please feel free to share. Your feedback is valuable to us, and we look forward to hosting you again for another enjoyable stay.Sincerely,Hotel Manager

6/10 – Redelijk

Feef

Positief: Netheid, personeel en service
This property was a nice option for the price and its convenient location just off of I-75 was great. It’s fairly dated but adequate for an overnight. The front desk clerk was very friendly upon check in.
1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 28 jan 2024
Dear Rene,Thank you for providing your feedback with a score of 3 out of 5 on Expedia. We value your input, and if there are specific areas where we can improve or if there's anything you'd like to share about your stay, please feel free to do so. Your comments are important to us, and we hope to have the opportunity to enhance your experience during any future visits.Sincerely,Hotel Manager

8/10 – Goed

William

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 28 jan 2024
Dear William,Thank you for providing a score of 8 out of 10 on Hotels.com. We appreciate your feedback, and if there are specific areas where we can improve or if there's anything you particularly enjoyed, please feel free to share. Your input is valuable, and we hope to have the opportunity to enhance your experience during any future visits.Sincerely,Hotel Manager

8/10 – Goed

Teresa

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Non smoking
I was in a non smoking room however the room smelled like smoke.
1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 20 jan 2024
Dear Teresa,Thank you for providing your feedback on Hotels.com. We apologize for the inconvenience you experienced with the smell of smoke in your non-smoking room. This falls short of our standards, and we understand the importance of a clean and comfortable environment. Your comments have been shared with our staff, and we will take the necessary steps to address and rectify the issue. If there's anything more we can do to assist you or make amends, please feel free to reach out. We appreciate your understanding and hope to have another opportunity to provide you with a better experience in the future.Sincerely,Hotel Manager

6/10 – Redelijk

Brandon

1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 22 jan 2024
Dear Guest,Thank you for sharing your feedback. We appreciate your review and take every guest's experience seriously. We're sorry to hear that your stay was not up to your expectations. We value your input, and if there are specific aspects you believe we can improve, please let us know. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Manager

6/10 – Redelijk

Jon

Zakenreiziger
Positief: Netheid, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Checkin took about 20 minutes because of the number of people checkig in, only one person at the desk, and a slow process. The person working was good and kind, it just took longer than I would have l Iiked and than usual. The breakfast was average, not great coffee and slow in coming. Room was good.
1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 18 jan 2024
Dear Guest,Thank you for sharing your feedback about your recent stay. We appreciate your understanding regarding the check-in process, and we apologize for any inconvenience caused by the wait. Your comments about the breakfast and coffee are duly noted, and we will use them to improve our services. We're glad to hear that overall, you found the room to be good. We appreciate your patience and hope to provide a smoother experience on your next visit.Sincerely,Hotel Manager

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
We started at check-in. I reserved a two-room suite. They gave me a single king. When I went back to the desk, they argued about my reservation even though I showed it to them on my phone. Finally, they pretended to do me a big favor by giving me the room I reserved. Brown water comes out of the sinks and the shower head does not work. Lighting in the rooms is poor. This is not a place I would recommend unless you just have to stay there.
2 nachten verbleven in januari 2024
Reactie van Hotel Manager op 18 jan 2024
Dear Guest,We sincerely apologize for the difficulties you experienced during your stay. It's disheartening to hear about the issues with your reservation, water quality, and maintenance concerns. This falls short of the standards we strive to maintain, and we're genuinely sorry for any inconvenience caused. Your feedback is crucial, and we will address these matters promptly to ensure a better experience for our guests in the future. We appreciate your understanding and hope to have another opportunity to provide a more positive impression.Sincerely,Hotel Manager

6/10 – Redelijk

gary

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Not up to standards
This stay was simply to allow my great granddaughter a place to nap prior to her participating in a wedding later in the day. Knowing how 2 year olds can be we felt a place close to the venue was a good idea. The biggest issue with the room was that it was old. The ceiling was patched, the plumbing in the sink was loose and it all just generally felt like the room needed to be upgraded.
1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 10 jan 2024
Dear Guest,Thank you for sharing your experience with us. We appreciate your feedback, and we apologize for any inconvenience you experienced during your stay. We take your comments seriously and will address the issues you've mentioned to ensure a better experience for our future guests.We value your patronage and hope to have the opportunity to welcome you again, providing an improved and more comfortable stay.Sincerely,Hotel Manager

6/10 – Redelijk

Rene

2 nachten verbleven in januari 2024
Reactie van Hotel Manager op 28 jan 2024
Dear Rene,Thank you for providing your feedback with a score of 3 out of 5 on Expedia. We value your input, and if there are specific areas where we can improve or if there's anything you'd like to share about your stay, please feel free to do so. Your comments are important to us, and we hope to have the opportunity to enhance your experience during any future visits.Sincerely,Hotel Manager

8/10 – Goed

Kevin Joseph

3 nachten verbleven in december 2023
Reactie van Hotel Manager op 10 jan 2024
Dear Kevin Joseph,We appreciate you taking the time to provide your feedback. We're glad to hear that you had a positive experience overall. If there are any areas where we can improve and make your next stay even better, please don't hesitate to share your suggestions. Thank you for choosing our hotel, and we hope to have the opportunity to serve you again in the future.Sincerely,Hotel Manager

10/10 – Uitstekend

Antony

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Hotel Manager op 10 jan 2024
Dear Antony,Thank you for taking the time to share your positive feedback! We're delighted to hear that you had a great experience during your stay. If you have any specific suggestions or comments on how we can further enhance your next visit, please feel free to let us know. We look forward to welcoming you back in the future.Sincerely,Hotel Manager

4/10 – Matig

Tulip

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The doors are falling apart the ceiling have water marks the ac made a huge sound while on the furniture looked beat up and dirty the bath room sinjk kept leaking would t stay again over priced for the quality of the hotel
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 30 dec 2023
Dear Guest,We appreciate your feedback, and we're disappointed to hear about the issues you encountered during your stay. We sincerely apologize for the condition of the doors, ceiling, furniture, and AC noise. Your concerns are taken seriously, and we will address these issues promptly. We value your input as it helps us improve, and we hope to have the opportunity to exceed your expectations in the future.Sincerely,Hotel Manager

4/10 – Matig

Nursyuhada

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I don’t usually write reviews, but I thought I should write this one to help other people make their decision whether they’d like to stay here or not. Me and my husband only stayed here for 2 nights, but I was shocked about the state of our hotel room. Without getting into too much detail because I feel like I can write a lot lolol, the room we stayed in was just dirty. Multiple stains on the bed sheets and pillows, cigarette burns on the blanket, stain even on the lamp, multiple roaches, bed bugs, and low water pressure in both the sink and shower. We have pictures too of all these things described (except for the bed bugs because they were too fast for us to capture) and will be posting them in another review. Hope this helps! And to the owner of the hotel, I understand that this facility is old, but it would be worth putting in a little more effort to keep the rooms clean so that visitors can have a pleasant stay. The positive thing and the stay was that everyone was nice and helpful. Best of luck!
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 28 dec 2023
Dear Guest,Thank you for bringing your concerns to our attention. We sincerely apologize for the issues you encountered during your stay. Your feedback is valuable, and we take it seriously. We're committed to addressing the cleanliness and maintenance concerns you've mentioned. Our team will investigate and take corrective actions.We appreciate your kind words about our staff, and we're glad they were helpful. If there's anything specific you'd like us to address or if there's a way we can make it up to you, please let us know. We value your input and hope to have the opportunity to provide you with a much-improved experience in the future.Sincerely,Hotel Manager

10/10 – Uitstekend

Sara

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 19 dec 2023
Dear Guest,Thank you for taking the time to leave a positive review! We are delighted to hear that you had a pleasant experience during your stay. Providing excellent service and ensuring our guests' satisfaction are our top priorities.We look forward to welcoming you back for another exceptional stay.Sincerely,Hotel Manager

6/10 – Redelijk

Lydia

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 15 dec 2023
Dear Lydia,Thanks for your visit to our hotel. Please tell us more about your stay if we missed any marks in hospitality, looking at the rating of only 6 stars. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely,Hotel Manager

6/10 – Redelijk

Anthony

Reisde met een groep
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in november 2023
Reactie van Hotel Manager op 21 nov 2023
Dear Anthony,Thank you for sharing your feedback and providing a rating. We appreciate your honesty. If there are specific areas where we can improve or if there's anything you'd like to discuss further, please feel free to reach out. Your input is valuable, and we aim to enhance our services based on guest experiences. We hope to have the opportunity to better meet your expectations in the future.Sincerely,Hotel Manager

2/10 – Ontzettend slecht

Peter

1 nacht verbleven in november 2023
Reactie van Hotel Manager op 10 dec 2023
Dear Peter,We're sorry to hear that your experience fell short of expectations, as indicated by the 1 out of 5 rating. We value your feedback, and if there are specific concerns you'd like to share, please let us know so we can address them and improve our services.Sincerely,Hotel Manager

10/10 – Uitstekend

Tommy

1 nacht verbleven in november 2023
Reactie van Hotel Manager op 10 dec 2023
Dear Tommy,Thank you for the perfect 5 out of 5 rating on Expedia! We're thrilled to know that you had an excellent experience during your stay. If there are specific aspects that stood out and contributed to your satisfaction, we'd love to hear more.We look forward to hosting you again for another wonderful stay.Sincerely,Hotel Manager

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Hotel Manager op 14 nov 2023
Dear Guest,Thank you for taking the time to share your feedback. We apologize for any shortcomings you experienced during your stay. Your comments are valuable to us as we strive to improve our services. If there are specific aspects that you feel we could enhance, please let us know. We value your input and hope to have the opportunity to better meet your expectations in the future.Sincerely,Hotel Manager

10/10 – Uitstekend

Cathy

2 nachten verbleven in november 2023
Reactie van Hotel Manager op 5 dec 2023
Dear Cathy,Thank you for giving us a 5-star rating on Travelocity. We are thrilled to hear that you had a positive experience during your stay. If there's anything specific you enjoyed or any feedback you'd like to share, feel free to let us know. We appreciate your support and look forward to welcoming you back in the future.Best regards,Hotel Manager