Exterieur

Beoordelingen van Radisson BLU Bucharest

5 out of 5
Radisson BLU Bucharest
Calea Victoriei 63-81, Sector1, Bucharest

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 578 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 275 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 85 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 26 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 38 van 1002 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Delamore Rodolfo Antonio

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Heel fijn hotel in het oude centrum.
Reactie van Madalina Costache -Cluster Guest Relations Manager op 28 feb 2024
Dear Delamore Rodolfo Antonio,We appreciate your outstanding 5/5 rating! Thank you for choosing us, and we look forward to welcoming you again for another exceptional experience.Best regards,Madalina Costache -Guest Relations Manager

8/10 – Goed

Anna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location
Great location!
3 nachten verbleven in mei 2023
Reactie van Madalina Costache op 10 jun 2023
Dear Anna, thank you for your feedback. We're glad to hear you had a lovely time and it will be helpful for us if you could suggest how to improve our service. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

8/10 – Goed

Pepijn

3 nachten verbleven in juli 2022
Reactie van Catalina Dragu op 4 okt 2022
Dear guest,Thank you for choosing Radisson Blu Hotel Bucharest.We are very pleased to receive your positive feedback, and we expect to have you as a guest again in our hotel.If there was something wrong about the services, please let us know, it will help to provide to our guests excellent services. Best Kindly Regards,Catalina DraguFront Office Supervisor

6/10 – Redelijk

Paul

3 nachten verbleven in juni 2022
Reactie van Roxana Rotaru, Assistant Front Office Manager op 17 jul 2022
Dear Valued Guest, We appreciate you taking the time to review your recent stay at the Radisson Blu Hotel. We have noticed that you were not completely pleased with your stay and we would kindly like to ask for more details regarding the issues you have encountered. In our constant effort to exceed guests expectations, we rely on such Feedback as it is the most important and useful information in improving the quality of our services. On behalf of our entire team here, at the Radisson Blu Hotel we would like to thank you once again and I do hope I will have the pleasure to personally welcome you back whenever your travel will bring you back to Bucharest! Best regards, Roxana Rotaru Assistant Front Office Manager

8/10 – Goed

Stefaan

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Radisson BLU Bucharest
A very nice hotel well located in Bucharest. Rooms are good and quite. Breakfast is also great and quite differs. I have experienced problems with check-in and check out a long queue, which is not understandable for such a big hotel
2 nachten verbleven in mei 2022
Reactie van Roxana Rotaru, Assistant Front Office Manager op 17 jun 2022
Dear Stefaan, Thank you for staying with us. It was our pleasure to have you Radisson Blu Hotel, Bucharest. We are glad that you find our hotel convenient and comfortable during your stay from the comforts of your room, our outdoor pool to the scrumptious selection of our breakfast buffet. We are sorry to hear you have experienced long queue during the check-in/ check-out process. Feedback is vital to us as we continuously strive to improve our product and service. Thank you for sharing where you believe we can do better. We look forward to welcome you back soon on your next trip to Bucharest. Best Regards, Roxana Rotaru Assistant Front Office Manager

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service
1 nacht verbleven in april 2021
Reactie van an op 25 apr 2021
Dear Valued Guest , Thank you for choosing our hotel and for taking the time to review your stay. We are glad to hear that you appreciated the facilities our hotel has to offer. We are looking forward to welcome you back soon. Best wishes, Andreea Nacu Quality Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2019
Reactie van an op 5 nov 2019
Dear Valued Guest, Thank you for the rating. All the best, Andreea Nacu Guest Relations Manager

8/10 – Goed

S.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in oktober 2019
Reactie van an op 22 okt 2019
Dear Valued Guest, We are grateful to see that everything was at your like and we are looking forward to serve in the near future. All the best, Andreea Nacu Guest Relations Manager

10/10 – Uitstekend

johannes

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2019
Reactie van an op 25 aug 2019
Dear Valued Guest, Thank you for the rating. We are grateful to see that everything was at your like and we are looking forward to serve in the near future. All the best, Andreea Nacu Guest Relations Manager

8/10 – Goed

Bart

Positief: Netheid, personeel en service en comfort kamer
3 nachten verbleven in augustus 2019
Reactie van an op 22 aug 2019
Dear Valued Guest, Thank you for the rating. We are grateful to see that everything was at your like and we are looking forward to serve in the near future. All the best, Andreea Nacu Guest Relations Manager

8/10 – Goed

Roland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect
Perfect hotel ,nice staff
1 nacht verbleven in juli 2019
Reactie van an op 9 jul 2019
Dear Valued Guest , Thank you for choosing our hotel and for taking the time to review your stay. We are glad to hear that you appreciated the facilities our hotel has to offer. We are looking forward to welcome you back soon. Best wishes, Andreea Nacu Guest Relations Manager

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Accomodatie is modern en veelzijdig. Badkamer van de kamer is klein, een wastafeltje voor twee personen, piepkleine douche...
4 nachten verbleven in juni 2019
Reactie van an op 14 jun 2019
Dear Valued Guest, Thank you for choosing Radisson Blu Hotel for your trip to Bucharest and for taking the time to share your feedback. It is, however, disappointing that we have not met your expectations in regards to the allocated room. As we have many different type of rooms with different layout in our hotel, I am sure we can find a guestroom that you would be pleased with if we have the privilege to accommodate you again in the future, which I sincerely hope we do. Sincerely yours, Andreea Nacu Guest Relations Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Midden in het centrum, mooi binnen en buiten zwembad,
2 nachten verbleven in september 2018
Reactie van Andreea Nacu op 28 sep 2018
Dear Valued Guest, Thank you very much for your 5 star review as for us our guest appreciation is the best reward. Looking forward to welcoming you back as our guest. Best wishes, Andreea Nacu Guest Relations Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
I was in Bucharest for a short business trip. Hotel staff facilitated me with excelent service and friendliness.
1 nacht verbleven in april 2018
Reactie van Andreea Nacu op 18 apr 2018
Dear Valued Guest , Thank you for choosing our hotel and for taking the time to review your stay. We are glad to hear that you appreciated the facilities our hotel has to offer. We are looking forward to welcome you back soon. Best wishes, Andreea Nacu Guest Relations Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Andreea Nacu op 9 mei 2018
Dear Valued Guest, Thank you for choosing our hotel and for taking the time to review your stay. We are glad to hear that you had a pleasant stay while in Bucharest. We are looking forward to welcome you back soon. Best wishes, Andreea Nacu Guest Relations Manager

8/10 – Goed

Gerjan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
heerlijk hotel, top locatie.
heerlijk hotel, top locatie.
4 nachten verbleven in oktober 2017
Reactie van Andreea Nacu op 16 feb 2018
Dear Valued Guest , Thank you for choosing our hotel and for taking the time to review your stay. We are glad to hear that you appreciated the facilities our hotel has to offer. We are looking forward to welcome you back soon. Best wishes, Andreea Nacu Guest Relations Manager

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zeer aangenaam verblijf
Super hotel, vriendelijk personeel. Fantastisch ontbijtbuffet. Een goede fitness/zwembad. De locatie was perfect, 10 minuten wandelen van oude stadsgedeelte. Kamer was zeer proper, net als de rest van het hotel. Nespresso apparaat op de kamer, dagelijks (Engelstalig) krantje. Tv met mogelijkheid om vanaf je tablet te streamen. Snelle gratis wifi
4 nachten verbleven in oktober 2017
Dear Valued Guest, Thank you for taking the time to review our hotel and recommend our services and facilities. We were delighted to read your positive comments. We look forward to welcome you back to the Radisson Blu Hotel whenever your travels will bring you back to Bucharest and we will do our best to exceed your expectations every time. Sincerely yours, Andreea Nacu Guest Relations Manager

10/10 – Uitstekend

Antonio

Positief: Voorzieningen
Da favola
3 nachten verbleven in april 2024
Reactie van Luke op 1 mei 2024
Dear Mr. Antonio, We are delighted to hear that you had a positive experience with us at the Radisson Blu hotel in Bucharest!We strive to offer superior quality to our guests, and your feedback encourages us to persevere in this quest! We hope to have the pleasure of hosting you again soon!Best regards, Luke GehlThe Front Office Team

8/10 – Goed

Christopher

Positief: Netheid, personeel en service en voorzieningen
I loved the quality of the restaurants and the staff. Despite being in Romania where there are not many, in my experience, who speak english; All of the staff spoke english and were very helpful at helping me find my way. I booked this hotel over my other options due to the advertised out door pool and the sauna. What I was not told is that the pool is closed and being renevated and the inside pool is a seperate business that is open to the public for access. The gym was nice but very difficult to get to and was also part of this seperate business. I never could find the sauna which was hidden away in an over crowded locker room. Knowing these things would have made me choose a different hotel. The rest of the property and the fantastic dinning options on-site, more than made up for the defeciencies and gave me an experience that I didn’t ask for but wanted. I am very happy with the decision to stay here and look foreward to returning when the pool is open.
2 nachten verbleven in april 2024
Reactie van Luke op 10 apr 2024
Dear Mr. Christopher, I will begin by thanking you for taking the leap of faith and choosing the Radisson Blu hotel for your vacation in Bucharest! I sincerely apologize for the unpleasant experience you had with the gym and pool area, and I can definitely understand your frustration. I am quite happy to hear that despite our deficiencies, you were able to leave with a positive impression of our hotel! The exterior pool area will be opening sometime in June under the newly branded Beach Club concept. More information about this event should be shared in the near future. We hope to have the honor of hosting you again in the future. If there is anything I can help you with until then, please do not hesitate to contact us. Sending you our best regards, Luke GehlCustomer Information AgentRadisson Blu hotel, Bucharest

10/10 – Uitstekend

jeff

5 nachten verbleven in februari 2024
Reactie van Luke op 29 mrt 2024
Dear Jeff, Thank you for having chosen the Radisson Blu hotel for your stay in Bucharest! Your feedback is valuable to us, and we are grateful for your appreciation!We hope to have the honor of hosting you again soon! Until then, please let me know if there is anything we can help you with. Sending you my best regards, Luke GehlThe Radisson Blu hotel, Bucharest

10/10 – Uitstekend

Palestrino

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Sehr freundliches Personal
1 nacht verbleven in februari 2024
Reactie van Madalina Costache Cluster Guest Relations Manager op 14 feb 2024
Dear Palestrino,Thank you for your brief but heartening feedback! We're thrilled to hear that you found our staff very friendly. Creating a welcoming and positive atmosphere for our guests is a top priority, and we appreciate your acknowledgment.If there are specific aspects or interactions that stood out during your stay, please feel free to share more details. Your comments help us understand what we're doing well and where we can continue to improve.We hope to have the pleasure of welcoming you back for another positive experience in the future.Best regards,Madalina Costache Cluster Guest Relations Manager

10/10 – Uitstekend

Lindomar

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Madalina Costache -Cluster Guest Relations Manager op 28 feb 2024
Dear LindomarWe are truly grateful for your fantastic 10/10 rating! Thank you for taking the time to share your positive experience with us.We are thrilled to know that your stay exceeded expectations, and we appreciate your acknowledgment of our efforts to make your time with us enjoyable.If there's anything specific you loved or if you have any additional feedback, feel free to share. We look forward to the opportunity to welcome you back for another perfect stay.Thank you for choosing us, and we appreciate your wonderful rating!Best regards,Madalina Costache -Cluster Guest Relations Manager

8/10 – Goed

Philip

2 nachten verbleven in februari 2024
Reactie van Madalina Costache -Cluster Guest Relations Manager op 28 feb 2024
Dear Philip,Thank you for your 8/10 rating! We appreciate your feedback and hope to welcome you back for an even better experience in the future.Best regards,Madalina Costache -Cluster Guest Relations Manager

10/10 – Uitstekend

Lorenzo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean
Clean hotel👌
3 nachten verbleven in januari 2024
Reactie van Madalina Costache Cluster Guest Relations Manager op 27 jan 2024
Dear Lorenzo,Thank you for your positive feedback! We're thrilled to hear that you found our hotel clean and satisfactory. Your satisfaction is our priority, and we appreciate your acknowledgment.If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to share. We look forward to the pleasure of welcoming you back for another excellent stay.Warm regards,Madalina Costache Cluster Guest Relations Manager

10/10 – Uitstekend

merve

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
our room is very nice and confy. Otel has amazing bars and restaurand. The expedia rates are very high. I suggest make the booking through hotel web site.
2 nachten verbleven in januari 2024
Reactie van Madalina Costache Cluster Guest Relations Manager op 16 jan 2024
Dear Merve,Thank you for sharing your positive experience with us! We're delighted to hear that you found your room very nice and comfortable, and it's fantastic that you enjoyed our amazing bars and restaurants.We look forward to the possibility of hosting you again in the future. If there's anything specific you'd like to share or if you have any special requests for your next stay, please feel free to let us know.Warm regards,Madalina Costache Cluster Guest Relations Manager

10/10 – Uitstekend

MUSTAFA

1 nacht verbleven in januari 2024
Reactie van Madalina Costache Cluster Guest Relations Manager op 16 jan 2024
Dear Mustafa,Thank you for the perfect 10/10 rating! We're thrilled to hear you had an excellent experience. Looking forward to welcoming you back.Best regards,Madalina Costache Cluster Guest Relations Manager

10/10 – Uitstekend

Khalil

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Vacation
Great staffing and excellent location and very good breakfast buffet
1 nacht verbleven in december 2023
Reactie van Madalina Costache Cluster Guest Relations Manager op 21 dec 2023
Dear Khalil,Thank you sincerely for taking the time to share your positive experience with us! We are thrilled to learn that you had a great stay and appreciated our great staffing, excellent location, and the very good breakfast buffet.Your kind words are truly appreciated, and they serve as motivation for our team to continue providing exceptional experiences for our guests. We're delighted to have contributed to your enjoyable stay.If there are specific aspects of your stay that stood out or if you have any suggestions for how we can make your future visits even more enjoyable, please feel free to share your thoughts.We look forward to the pleasure of welcoming you back for another outstanding experience. Thank you for choosing us!Warm regards,Madalina Costache Cluster Guest Relations Manager

10/10 – Uitstekend

Kalpana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel and the room were lovely as were the staff, especially the catering staff who were amazing. The location is also very central. When my husband wanted to use the indoor pool, he was told he would need a swimming hat. The one on offer at the pool was overpriced. Additionally, the day before we saw other people being let in without any hat. This inconsistently applied rule (that did not allow for my husband to use a shower cap) was designed to make the company that runs the gym/pool money. It is unfair not to warn guests about this, so they can bring their own swimming hats.
2 nachten verbleven in december 2023
Reactie van Madalina Costache - Cluster Guest Relations Manage op 21 dec 2023
Dear Kalpana,Thank you for taking the time to share your positive experience with us, and we're delighted to hear that you found the hotel, room, and staff lovely, especially the catering team.We appreciate your constructive feedback regarding the indoor pool experience, and we sincerely apologize for any inconvenience caused. We understand the importance of transparent communication and consistency in our policies.We regret that the swimming hat requirement was not communicated in advance, and we acknowledge your frustration with the inconsistently applied rule. Your concerns are taken seriously, and we will review our procedures to ensure that all guests are informed about such requirements well in advance of their visit.Regarding the pricing of swimming hats, we will also evaluate the cost and consider more affordable options for our guests. Our goal is to provide a fair and enjoyable experience for everyone.We appreciate your understanding and hope that despite this issue, you were able to enjoy the other aspects of your stay. If there's anything specific you would like to discuss or if you have additional suggestions, please feel free to reach out to us directly.Thank you for choosing us, and we look forward to the opportunity to welcome you back for an improved experience.Warm regards,Madalina Costache - Cluster Guest Relations Manager

10/10 – Uitstekend

aran, ramat gen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
overqll happy.gym is super far spa staff unfriendly but hotel staff are very kind
4 nachten verbleven in december 2023
Reactie van Madalina Costache - Cluster Guest Relations Manage op 21 dec 2023
Dear Aran,Thank you for sharing your feedback with us. We're delighted to hear that, overall, you had a happy experience, and we appreciate your positive comments about our hotel staff.We take your feedback seriously and would like to apologize for any inconvenience you encountered. We regret to learn that the gym location did not meet your expectations. Your satisfaction is important to us, and we will take your feedback into consideration as we evaluate ways to enhance our guests' experience.Additionally, we are sorry to hear about your experience with the spa staff. Providing friendly and welcoming service is a top priority for us, and we will address this matter with our spa team to ensure that our guests feel comfortable and well attended to.We genuinely appreciate your constructive feedback as it helps us identify areas for improvement. If there are specific details you would like to share or if you have additional suggestions, please feel free to reach out to us directly.We look forward to the opportunity to welcome you back and provide an even better experience in the future.Thank you for choosing us, and we appreciate your understanding.Warm regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

4/10 – Matig

Frida

Reisde met familie
Negatief: Personeel en service
Detta är inget 5-stjärnigt hotell
Problem med rummet. Hade bokat med King Size men fick två singelbäddar. Sen funkade inte acn så vi hade 25 grader på rummet. När vi sa ifrån och skulle byta rum nedgraderas vi och fick ett mindre rum med queensize säng. Sa ifrån dagen efter och fick nytt rum. Acn funkade inte här heller och efter mycket om och men kom en man och lagade den..
3 nachten verbleven in december 2023
Reactie van Madalina Costache Cluster Guest Relations Manager op 11 dec 2023
Dear Frida,I want to express my deepest apologies for the challenges you faced during your recent stay at our hotel. Your feedback is genuinely important to us, and I am truly sorry for the inconveniences you encountered.It's disheartening to hear about the issues with the room allocation, AC malfunction, and the subsequent challenges in getting the situation rectified promptly. Please know that this does not align with the high standards we strive to maintain.I sincerely apologize for any frustration and inconvenience this may have caused. Rest assured, your comments will be thoroughly reviewed with our team to address the shortcomings and prevent similar occurrences in the future.We understand the importance of a seamless and comfortable stay, and I appreciate your patience in allowing us to rectify the situation. If there's anything we can do to make amends or if you have further details you'd like to share, please don't hesitate to reach out.I genuinely hope you would consider giving us another chance to showcase the true quality of our service. Your satisfaction is our top priority, and we would love the opportunity to welcome you back and provide a much-improved experience.Thank you for bringing these concerns to our attention, and we appreciate your understanding.Warm regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

10/10 – Uitstekend

Cédric

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Très bon établissement, avec un staff très agréable et disponible. La location est idéale, très proche de tout. À noter qu'au niveau du hall il y a un grand bar et plusieurs bons restaurants
2 nachten verbleven in november 2023
Reactie van Madalina Costache Cluster Guest Relations Manager op 9 dec 2023
Dear Cedric,Thank you for your positive review! We're delighted to hear that you found our establishment to be very good with pleasant and available staff. It's wonderful that you also enjoyed the ideal location, being very close to everything.We're pleased to offer a large bar and several good restaurants at the lobby level, and we're thrilled that you took note of these amenities.We appreciate your kind words, and we look forward to welcoming you back for another enjoyable experience in the future.Best regards,Madalina Costache Cluster Guest Relations Manager

10/10 – Uitstekend

Jérémie

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Week-end détente
Superbe expérience pour un séjour tout en détente
2 nachten verbleven in november 2023
Reactie van Madalina Costache - Cluster Guest Relations Manage op 9 dec 2023
Dear Jérémie,Thank you for sharing your experience with us! We're delighted to hear that you had a superb time and found your stay to be relaxing. Providing a positive and enjoyable experience for our guests is our utmost priority, and we're thrilled that we could contribute to your relaxing weekend.We appreciate your feedback, and we look forward to welcoming you back for another wonderful stay in the future.Best regards,Madalina Costache - Cluster Guest Relations Manage

8/10 – Goed

Mulugeta

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in november 2023
Reactie van Madalina Costache Cluster Guest Relations Manager op 9 dec 2023
Dear MulugetaThank you for taking the time to share your feedback with us. We appreciate your 8/10 review and would love to hear more about your experience. If there are specific areas where we can improve or if there's anything you'd like to share, please feel free to provide additional details. Your insights are valuable to us as we strive to enhance our services and ensure a positive experience for all our guests.We hope to have the opportunity to welcome you back and provide an even better experience in the future. Thank you for choosing us!Best regards,Madalina Costache Cluster Guest Relations Manager

10/10 – Uitstekend

Noam

1 nacht verbleven in november 2023
Reactie van Madalina Costache Cluster Guest Relations Manager op 21 dec 2023
Dear Noam,Thank you so much for taking the time to share your positive experience and awarding us a perfect 5/5 rating! We are thrilled to hear that you had an enjoyable stay.Your feedback is invaluable to us, and we're delighted to have met your expectations. If there are specific aspects of your stay that stood out or if you have any suggestions for improvement, please feel free to share your thoughts.We appreciate your choice in staying with us, and we look forward to the pleasure of welcoming you back for another outstanding experience.Warm regards,Madalina Costache Cluster Guest Relations Manager

8/10 – Goed

Henno

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Madalina Costache - Cluster Guest Relations Manage op 29 nov 2023
Dear Henno,Thank you for taking the time to provide us with a rating following your recent stay. We appreciate your feedback and are pleased to see that your overall experience was positive, as indicated by the 8/10 score.If there are any specific details you would like to share about your stay or if there's anything we can do to make your future visits even more enjoyable, please feel free to let us know. Your insights are valuable to us as we continuously strive to enhance our services.Thank you for choosing Radisson Blu Hotel, and we hope to have the pleasure of welcoming you back for another great experience.Best regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

6/10 – Redelijk

volkan

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
2 gece aile olarak kaldık. Oda temizligi yapılmadı
2 nachten verbleven in november 2023
Reactie van Madalina Costache op 29 nov 2023
Dear Volkan,Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for any inconvenience caused by the lapse in room cleaning during your two-night stay.Ensuring a clean and comfortable environment for our guests is of utmost importance to us, and we regret that we fell short of meeting this expectation during your visit. Please rest assured that we are taking immediate measures to address this issue and prevent it from recurring in the future.Your feedback is crucial in helping us identify areas for improvement, and we appreciate your patience and understanding. If there's anything specific you would like to share about your experience or if there's anything we can do to make amends, please feel free to contact us directly.We value your input and hope to have the opportunity to welcome you back for a much-improved experience.Best regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

10/10 – Uitstekend

Nancy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beauty Hotel In Excellent L9cation
2 nachten verbleven in november 2023
Reactie van Madalina Costache - Cluster Guest Relations Manage op 15 nov 2023
Dear Nancy,Thank you so much for awarding us a 10 star rating! We are delighted to hear that you had such a positive experience during your stay.Your feedback is invaluable to us, and we appreciate you taking the time to share your thoughts. If there's anything specific that made your stay exceptional or if you have any suggestions for improvement, we'd love to hear more.Once again, thank you for choosing us, and we look forward to welcoming you back for another fantastic stay.Warm regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Netheid
4 nachten verbleven in oktober 2023
Reactie van Madalina Costache - Cluster Guest Relations Manage op 15 nov 2023
Dear Valuable Guest,Thank you for sharing your feedback with us, and I apologize that your experience did not meet your expectations. We take all guest feedback seriously and are committed to addressing areas where we may have fallen short.Your satisfaction is important to us, and we would appreciate the opportunity to understand more about the issues you encountered. If you are comfortable sharing more details, it will help us to investigate and take corrective measures.We value your input and hope to have the chance to make amends on any future stays. If there's anything specific you'd like to discuss or if you have additional feedback, please feel free to reach out.Once again, I apologize for any inconvenience you experienced, and we appreciate your candid feedback.Best regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

10/10 – Uitstekend

KONSTANTINOS

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
good
2 nachten verbleven in oktober 2023
Reactie van Madalina Costache - Cluster Guest Relations Manage op 28 okt 2023
Dear Konstantios, thank you for your feedback. We're glad to hear you had a lovely time and you liked the service offered by our team.We sincerely hope to have the pleasure of welcoming you back in the near future.Kind regards,Madalina Costache -Cluster Guest Relations Manager

8/10 – Goed

Richard

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Restaurant service was horrible but the staff in the executive lounge were terrific
2 nachten verbleven in oktober 2023
Reactie van Madalina Costache - Cluster Guest Relations Manage op 14 okt 2023
Dear Richard,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay Radisson Blu Hotel Bucharest. We are so pleased to hear you like our fantastic location and facilities our hotel offer. Our hotel aims to provide a truly unique experience, and we would like to thank you for showing the things we need to improve. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

8/10 – Goed

Minoru

1 nacht verbleven in oktober 2023
Reactie van Madalina Costache - Cluster Guest Relations Manage op 15 nov 2023
Dear Minoru,Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and are pleased to see that your experience was positive.Your satisfaction is our priority, and we are always striving to improve. If there are specific aspects of your stay that you think we can enhance or if you have any suggestions, please feel free to share. Your insights are valuable to us and contribute to our ongoing efforts to provide an even better experience for our guests.We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Warm regards,Madalina CostacheCluster Guest Relation ManagerRadisson Blu Hotel & Park Inn by Radisson Bucharest

2/10 – Ontzettend slecht

Robert

2 nachten verbleven in oktober 2023
Reactie van Madalina Costache - Cluster Guest Relations Manage op 14 okt 2023
Dear Robert,Thank you for your rating our hotel. Could you kindly share with us an e-mail, we can reach you on to follow up on your comment offline? Look forward to hearing from you. Kind Regards, Madalina Costache Cluster Guest Relations Manager

10/10 – Uitstekend

Cornel, Chicago

2 nachten verbleven in september 2023
Reactie van Madalina Costache - Cluster Guest Relations Manage op 28 okt 2023
Dear Cornel, thank you for your feedback. We're glad to hear you had a lovely time and you liked the service offered by our team.We sincerely hope to have the pleasure of welcoming you back in the near future.Kind regards,Madalina Costache -Cluster Guest Relations Manager

10/10 – Uitstekend

benni

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Madalina Costache - Cluster Guest Relations Manage op 14 okt 2023
Dear Benni, thank you for your feedback. We're glad to hear you had a lovely time. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

8/10 – Goed

Shams

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Madalina Costache - Cluster Guest Relations Manage op 14 okt 2023
Dear Shams,Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay Radisson Blu Hotel Bucharest. We are so pleased to hear you like our fantastic location and facilities our hotel offer. Our hotel aims to provide a truly unique experience, and we would like to thank you for showing the things we need to improve. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

10/10 – Uitstekend

brian

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
well worth the costs
3 night stay in a superior room 30.9-03.10.23 overall,a great experience in all aspects.a very minor "misshap" set right by Alexandra from guest relations.unexpected and not asked for,and a professional staff member.generally all the staff I encountered during my stay-top class.2 dinners at their outlets did not disappoint.
3 nachten verbleven in september 2023
Reactie van Madalina Costache - Cluster Guest Relations Manage op 14 okt 2023
Dear Brian, thank you for your feedback. We're glad to hear you had a lovely time. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

10/10 – Uitstekend

Larry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in september 2023
Reactie van Madalina Costache - Cluster Guest Relations Manage op 14 okt 2023
Dear Larry, thank you for your feedback. We're glad to hear you had a lovely time. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

10/10 – Uitstekend

Irina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Servis and location.
1 nacht verbleven in september 2023
Reactie van Madalina Costache - Cluster Guest Relations Manage op 14 okt 2023
Dear Irina, thank you for your feedback. We're glad to hear you had a lovely time. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

10/10 – Uitstekend

Moffeed

1 nacht verbleven in september 2023
Reactie van Madalina Costache - Cluster Guest Relations Manage op 24 sep 2023
Dear Moffeed, thank you for your feedback. We're glad to hear you had a lovely time. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager

8/10 – Goed

Rodica

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Agréable séjour
Personnel accueillant, chambres propres, le petit déjeuner très bon
1 nacht verbleven in september 2023
Reactie van Madalina Costache - Cluster Guest Relations Manage op 24 sep 2023
Dear Rodica, thank you for your feedback. We're glad to hear you had a lovely time. We are looking to welcome you back next time when you are in Bucharest.Warm regards,Madalina Costache -Cluster Guest Relations Manager