Voorkant van accommodatie

Beoordelingen van K+K Hotel Opera Budapest

4 out of 5
K+K Hotel Opera Budapest
Revay Utca 24, Budapest

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 521 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 368 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 81 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 20 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 1004 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Niaka, soesterberg

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Centraal gelegen in de stad. Attente receptionist. Parkeerkelder.
2 nachten verbleven in september 2023
Reactie van Réka op 12 okt 2023
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

6/10 – Redelijk

Tolga

Positief: Personeel en service
Locatie en bedden zijn erg goed maar voor een kamer nieuwe stijjl, viel vooral de badkamer erg tegen. Deze is verouderd en het zag er allemaal niet meer heel fris uit.
3 nachten verbleven in september 2022
Reactie van Réka op 7 apr 2024
Dear Tolga, First of all thank you very much for choosing our Hotel for your stay in Budapest and you took the time to share your experience. I am glad that that we were able to exceed your expectations. I am sorry to hear that you were not satisfied the bathroom in our Cosy New Style room. I make sure to forward your comment.. I hope we can welcome you back in the near future again soon! Best Regards,Réka E.W:Front Office Manager

8/10 – Goed

Geverifieerde reiziger

4 nachten verbleven in december 2019
Reactie van Ferenc op 5 jan 2020
Dear Valued Guest, Thank you for making us your choice of hotel when visiting the wonderful city of Budapest; it would be a great pleasure to welcome you again at your earliest convenience. Kind regards, Ferenc Dombai Front Desk

10/10 – Uitstekend

Guy

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Gezellig hotel vlakbij het centrum
gezellig hotel voor zowel business als privé trips
1 nacht verbleven in november 2019
Reactie van Ferenc op 25 nov 2019
Dear Valued Guest, Your kind words and compliments are highly appreciated and I hope to see you here again. Kind regards, Ferenc Dombai Front Desk

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
beetje warm op de kamer. zeer vriendelijk en behulpzaam personeel
3 nachten verbleven in oktober 2019
Reactie van Ferenc op 7 nov 2019
Dear Valued Guest, First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences. It makes me glad that my colleagues had provided you with an exceptional service. It is our greatest goal to make our guest’s stay as pleasant as possible – I am pleased that we succeeded it with the friendly and service-minded attitude of our Staff. It was our pleasure to have you and we truly hope to meet you again in the not so distant future. Kind regards, Ferenc Dombai

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Prima locatie. Net buiten de drukte in een smal straatje, maar vlakbij het centrum en openbaar vervoer
4 nachten verbleven in oktober 2019
Reactie van Mark Evelley op 25 okt 2019
Dear Valued Guest, First of all thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience regarding your stay with us! I am happy to see that we were able to exceed your expectations on so many levels and i hope we can welcome you back in the near future again! Kindest Regards, Mark Evelley Front Desk

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Personeel en service
Dit is naar mijn mening geen 4 sterren hotel. Accommodatie en locatie zijn op zich niet slecht, maar ik verwacht in een 4 sterren hotel met deze prijzen per nacht geen dunne muurtjes waar je alles doorheen hoort, veel zwarte schimmelvlekken in de badkamer en personeel dat nogal kortaf was. Het geheel was bovendien uitermate sfeerloos. Overall gezien niet heel slecht maar ver over priced.
5 nachten verbleven in augustus 2019
Reactie van Mark Evelley op 27 aug 2019
Dear Valued Guest, First of all thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience with us regarding your recent stay. I am sad to read that we were not met your expectations during your stay with our facilities, and i assure you i will forward you message to the relevant department so we can improve on our services so when you come back in the future we will be able to show you the Real K+K Experience. Kindest Regards, Mark Evelley Front Desk

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goede centrale ligging. verzorgd ontbijtbuffet met vlotte service, vriendelijk en behulpzaam personeel. Regeling rond happy hour kon wel eenvoudiger, enkel van toepassing op zeer beperkt gamma dranken en dan nog pas na 2 betaalde consumpties.
4 nachten verbleven in juli 2019
Reactie van Mark Evelley op 17 jul 2019
Dear Valued Guest, First of all thank you very much for choosing K+K Hotel Opera as your stay as well for sharing your experience regarding your recent stay with us. I hope we were able to exceed your expectations on many levels and we can welcome you back in the near future again. Kindest Regards, Mark Evelley Front Desk

10/10 – Uitstekend

Désiré

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Uitstekend
Heel tevreden zeker een aanrader
3 nachten verbleven in april 2019
Reactie van Mark Evelley op 19 apr 2019
Dear Valued Guest, First of all thank you very much for choosing K+K Opera as for your stay in Budapest as well for taking the time to rate your experience! Thank you very much for the high score and i hope we can welcome you back in the future. Kindest Regards, Mark Evelley Front Desk

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in april 2019
Reactie van Sara Papp op 18 apr 2019
Dear Valued Guest, It was a real pleasure to read your kind feedback in relation to your recent visit to Budapest and to our Hotel. We truly hope that we will have the opportunity to welcoming you soon again! Best regards, Sara Papp Front Office Manager

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Vriendelijk personeel, fijn bed (ligcomfort), schone kamer, heerlijk ontbijt, Dekbed was iets te klein voor 2 personen en er zat geen slot op de badkamer deur.
5 nachten verbleven in maart 2019
Reactie van Mark Evelley op 10 apr 2019
Dear Valued Guest, First of all let me thank you for choosing us for your stay in Budapest and for taking the time to share your experience regarding your recent stay with us. I am more than happy to see we were able to exceed your expectations on so many levels. I hope we can welcome you back in the near future again, to provide you an even better experience. Kindest Regards, Mark Evelley Front Desk

10/10 – Uitstekend

Geverifieerde reiziger

4 nachten verbleven in maart 2019
Reactie van Mark Evlley op 1 apr 2019
Dear Valued Guest, Thank you very much for sharing your experience regarding your recent stay, we are really appreciated about it. We hope have the opportunity to welcome you back in our Hotel in the future! Kind Regards, Mark Evelley Front Desk

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nice room, small but everything was present and clean
4 nachten verbleven in maart 2019
Reactie van Mark Evelley op 1 apr 2019
Dear Valued Guest, Thank you very much for the high score, we are really appreciated about it. We hope, we will have the opportunity to welcome you back in our Hotel in the future! Best regards, Mark Evelley Front Desk

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Goed ontbijt. Locatie is uitstekend ten opzichte van bezienswaardigheden.
2 nachten verbleven in februari 2019
Reactie van Mark Evelley op 19 feb 2019
Dear Valued Guest, First of all thank you for choosing K+K Opera for you destination, and taking the time to write about your experience. Also thank you very much for highlighting our location. We are proud to be in the very heart of Budapest, and i am glad that it made your stay more memorable. I am very happy to see that you also mentioned our breakfast, as we try to appeal for every taste. I hope you enjoyed stay with us, and we can welcome you back in the near future. Kind Regards, Mark Evelley

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
4 nachten verbleven in december 2018
Reactie van Sara Papp op 27 dec 2018
Dear Valued Guest, We are really appreciated your valuable time to share your experience with us. We do regret that we did not fully meet your expectations in certain aspects and you left our hotel with mixed feelings. We are working hard to improve our services as guest experience is always very important to us! We hope, we will have the opportunity to welcome you back in our Hotel in the future and have a chance to show you the real K+K experience! Best regards, K+K Hotel Opera

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Mooi en schoon hotel, centraal gelegen. Prima ontbijt en lekker gebruik gemaakt van de sauna. Het personeel zou wat ons betreft wat vriendelijker mogen zijn.
4 nachten verbleven in december 2018
Reactie van Evelley Márk op 24 dec 2018
Dear Valued Guest, Thank you very much for taking the time to write about your experience in our hotel! Also thank you for highlighting the great location of our hotel! We are really proud and lucky to be in the very heart of Budapest! I hope it helped you through the journey in Budapest! On the otherhand i was really surprised to hear that the staff did not met your expectation as we always aim for the best guest experience and service which we can give. I hope we can welcome you again in our hotel and show you the real K+K experience and leave with the best memories possible! Kindest Regards, Mark Evelley Front Desk

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Goed hotel Fijne bedden en koffie/thee faciliteiten
4 nachten verbleven in november 2018
Reactie van Attila Paukovits/ Revenue manager op 7 dec 2018
Hartelijk dank voor uw verblijf bij ons. We doen ons uiterste best om zo goed mogelijk voor ons gasten te zorgen en waarderen uw feedback!

10/10 – Uitstekend

Swa, Geel

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi verzorgd hotel, uiterst gunstig gelegen
Gelegen vlak aan het operagebouw en metro, vlakbij de St Stephanskathedraal en de hoofdstraat van Boedapest (Andrassy ut) met zijn statige gebouwen. Parlement en heldenplein zijn te voet gemakkelijk te bereiken. Uitgebreid ontbijt in het hotel maar de ontbijtruimte is ietwat te klein en daarmee de tafels te kort op elkaar en de doorgangen in deze ruimte te smal. daartegenover staat uiterst vriendelijk en behulpzaam personeel aan de receptie. De bar is tevens een doorgang voor hotelgasten van het achterste deel en heeft geen zicht naar buiten, dit is jammer.
5 nachten verbleven in september 2018
Reactie van Anett Szabó op 28 sep 2018
Dear Swa, First of all let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences. It made me glad to see that you found our Front Desk Team nice. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail. I would also like to thank you for highlighting our superb location which we are really proud of, because our guests can easily explore or beautiful city. We are grateful for highlighting our great breakfast what you could enjoy every morning in our hotel. I am really sorry that you found the breakfast room too small and the bar not having really good view, we truly hope that despite of these inconvenience we will have the opportunity to welcoming you soon again! With kind regards,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Top
Hele goede locatie, vriendelijk personeel en prima kamers
5 nachten verbleven in augustus 2018
Reactie van Attila Paukovits/ Revenue manager op 17 aug 2018
Hartelijk dank voor uw verblijf bij ons. We doen ons uiterste best om zo goed mogelijk voor ons gasten te zorgen en waarderen uw feedback!

10/10 – Uitstekend

John

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Excellent hotel with great staff and also a brilliant location.
1 nacht verbleven in april 2024
Reactie van Dániel Horváth op 10 mei 2024
Dear John, First of all, thank you for choosing K+K Hotel Opera for your recent visit to Budapest. We are delighted to read, that you enjoyed your stay with us and we hope, we will have the chance to welcome you back in our hotel in the near future!Kind regards,Dániel HorváthOperations ManagerK+K Hotel Opera

10/10 – Uitstekend

John

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent hotel in great city centre location close to local transport, dining, shopping and sight seeing activities.
3 nachten verbleven in mei 2024
Reactie van David Feke FO op 7 mei 2024
Dear John, Thank you for choosing K+K Hotel Opera for your recent visit to Budapest and taking your time to rate our services, we really appreciate it. We are delighted to see, that our facilities met your expectations.We do hope, we will have the opportunity to welcome you back in our hotel in the future!Kind regards,David FEKEFront Office AgentK+K Hotel Opera

10/10 – Uitstekend

Juan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Dániel Horváth op 25 apr 2024
Dear Juan, Thank you for choosing K+K Hotel Opera for your recent visit to Budapest and taking your time to rate our services, we really appreciate it. We are delighted to see, that our facilities met your expectations.We do hope, we will have the opportunity to welcome you back in our hotel in the future!Kind regards,Dániel H.Operations ManagerK+K Hotel Opera

8/10 – Goed

LIsa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The location was great, which was most important for me. From desk was helpful. Rooms are a bit dated, and my toilet would often run (drip, drip, drip). I was there off season, and price was reasonable. I would stay there again if back in Budapest.
4 nachten verbleven in april 2024
Reactie van Dániel Horváth op 18 apr 2024
Dear Lisa, First of all, thank you for your recent stay at K+K Hotel Opera and taking your time to leave us a review. We are delighted to read, that you enjoyed your stay with us and our Front Desk Team could contribute to your memorable visit. We are terribly sorry for the inconveniences in regares to the toilet, we informed our Maintenance Team to check the issue.We look forward to welcoming you back in our hotel in the future!Kind regards,Dániel HorváthOperations ManagerK+K Hotel Opera

10/10 – Uitstekend

nicolas, Paris

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Calme et propre. Très bon petit-déjeuner. Je recommande
3 nachten verbleven in april 2024
Reactie van Dániel Horváth op 12 apr 2024
Dear Nicolas, Thank you for your recent stay at K+K Hotel Opera and taking your time to write us a review, highlighting our breakfast and location. We do hope, we will have the opportunity to welcome you back in our hotel in the future!Kind regards,Dániel HorváthOperations ManagerK+K Hotel opera

10/10 – Uitstekend

Laura

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location. Breakfast is well equipped. Staff are excellent
3 nachten verbleven in maart 2024
Reactie van Réka op 6 apr 2024
Dear Laura,First of all, let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.I especially would like to thank you for highlighting the great location of the Hotel. I hope our circumstances of the city made you satisfied.We are very much looking forward to welcome you back, to make you feel at home in the city.Best Regards, Réka E-W. Front Office Manager

8/10 – Goed

Christof Herbert Gabriel, Bielefeld

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the breakfast, but I missed the chmpagne they offered some years ago.
5 nachten verbleven in maart 2024
Reactie van Réka op 7 apr 2024
Dear Christof Herbert Gabriel,Dear Laura,First of all, let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

8/10 – Goed

Gisela

Reisde met familie
Positief: Personeel en service
Aunque tenía acceso a ascenso nunca me lo ofrecieron. Un día salimos a las 10 :30 am y ya no nos hicieron la habitación . Y el último día en el buffet , llegó un grupo antes y por lo tanto , no nos tocó fruta, ni platos limpios a pesar de que eran las 9 am
4 nachten verbleven in maart 2024
Reactie van Réka op 7 apr 2024
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

2/10 – Ontzettend slecht

Richard

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was the worst hotel I have stayed at in the past year (I've stayed in at least 20 hotels for about 60 nights in that time frame). It took 25 minutes to check in. The front desk staff were unfriendly. The room had the wrong bed configuration. The room was extremely hot and, even though it is advertised as having AC, it only has AC in the summer. The window barely opened. The carpets in the hall and in the room had stains all over. I cannot understand how this hotel has such high ratings. As a point of reference, on this trip I stayed in a total of 4 hotels and I gave the other 3 positive reviews.
Reactie van Dániel Horváth op 4 apr 2024
Dear Richard, First of all, thank you for your recent stay at K+K Hotel Opera and taking your time to write us your review, which is really helpful to improve our services.We are sad to read, that our hotel did not meet your expectations. Unfortunately, check-in may take longer time due to some obligatory procedures which are set by the law and cannot be overwritten by the hotel. This is for example scanning the documents and completing the form. Without that procedure, hotel is unable to check-in any guests as it is supervised by authorities (with automated systems). You requested a twin room, and your room were equipped with two separated beds, as requested. We are surprised about your negative comment in regards to the unfriendly staff, as we got many-many positive reviews highlighting their friendliness and professionalism. We would be appreciated, if you could share more exactly with us your opinion. Exactly, AC is available only during Summer season and usually hotels are working with same system. Windows may be open partially for security purposes, however our Front Desk Team is happy to assist you, if complete opening is required (after filling in the required form). Unfortunately, we did not receive such request on the spot during your stay. Again, we are terribly sorry for any inconveniences caused during your stay but we do hope, we can welcome you back in our hotel in the future!Kind regards,Dániel H.Operations ManagerK+K Hotel Opera

10/10 – Uitstekend

Adam

3 nachten verbleven in maart 2024
Reactie van Dániel Horváth op 24 apr 2024
Dear Adam, Thank you for choosing K+K Hotel Opera for your visit to Budapest and taking your time to rate our services, we really appreciate it. We do hope, we will have the chance to welcome you back in our hotel in the future!Kind regards,Dániel HorváthOperations ManagerK+K Hotel Opera

8/10 – Goed

Wendy, Gorebridge

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Clean, accessible to all areas of city. Only minutes away from hop on hop off bus
3 nachten verbleven in maart 2024
Reactie van Dávid FO Agent op 3 apr 2024
Dear ,First of all, let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.I especially would like to thank you for highlighting the great location of the Hotel. I hope our circumstances of the city made you satisfied.We are very much looking forward to welcome you back, to make you feel at home in the city.Best regards David Front Office Agent

6/10 – Redelijk

Kaitlin

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Unfortunately our experience wasn’t great. We were given 2 twin rooms although booking 2 double rooms. The staff were rude and unhelpful and when we continued to ask them to ammend this.
4 nachten verbleven in maart 2024
Reactie van Dániel Horváth op 4 apr 2024
Dear Kaitlin, First of all, thank you for choosing K+K Hotel Opera for your recent stay in Budapest and taking your time to share your feedback with us. We are sad to read, that our services did not meet your expectations. Please note, that bedding preferences are confirmed and provided only upon availability at time of your arrival (cannot be guaranteed in advance), as it depends on the current availability. However, our Front Desk Team is always trying to do its best to ensure the most suitable room for our guests. Again, we are sorry for the caused inconveniences and we do hope, we will have the opportunity to welcome you back in our hotel in the future!Kind regards,Dániel H.Operations ManagerK+K Hotel Opera

10/10 – Uitstekend

Owain

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location.
1 nacht verbleven in maart 2024
Reactie van Dávid FO Agent op 3 apr 2024
Dear Owain Jones,First of all, let me thank you for staying at our K+K Hotel Opera during your visit in Budapest and for your valuable time taken to share your experiences.I especially would like to thank you for highlighting the great location of the Hotel. I hope our circumstances of the city made you satisfied.We are very much looking forward to welcome you back, to make you feel at home in the city.Best regards David Front Office Agent

10/10 – Uitstekend

ARLENE, Miami

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is in a very quiet street. Sebastian in the Front Desk is wonderful!!!
2 nachten verbleven in februari 2024
Reactie van Réka op 18 feb 2024
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

10/10 – Uitstekend

Lejla

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would definitely recommend
I have nothing to complain about! The location is perfect as you can walk anywhere from there plus have multiple public transportation options to anywhere. It’s a very safe area and the hotel is in good shape. It’s not super new or modern, but they maintained it perfectly. Very clean too and the staff was super friendly.
1 nacht verbleven in februari 2024
Reactie van Réka op 18 feb 2024
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

8/10 – Goed

Rahman Cüneyd

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Netheid
Konum Harika Temizlik Vasat
Otel konumu harika.Her yere ve metroya kolayca erişebiliyorsunuz. Personel güleryüzlü ve yardımcı. 4 gecelik konaklamamda hergünısrarlamoda temizliği istememe rağmen sadece oda toplandı ve çarşaflar değiştirilmedi. Malzemeler yenilenmedi. Bebek yatağının altından kurumuş patatesler çıktı.İlgili personellere gösterildi ve sadece özür dilendi. Temizlik konusunda malesef vasatlar.
4 nachten verbleven in februari 2024
Reactie van Réka op 28 mrt 2024
Dear Rahman Cüneyd,First of all, thank you for choosing our K+K Hotel Opera for your stay.I would like to kindly inform you, that we will investigate your review with the relevant department.We hope we can welcome in our Hotel again and show you the real K+K Hotel Opera experience.Best Regards,Réka Evelley-WágnerFront Office Manager

10/10 – Uitstekend

Magnus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Réka op 18 feb 2024
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

8/10 – Goed

Annie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in januari 2024
Reactie van Réka op 18 feb 2024
Dear Valued Guest, Thank you for your rating, it is very much appreciated by our staff. We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

2/10 – Ontzettend slecht

IOANNIS

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
very disappointed
The hotel management is not flexible at all: There is no way to check in earlier than 15:00! OK this is the official time, but always "your room sir is not prepared". It's my 4th visit there and the excuse is always the same, even when the hotel is not fully booked. It's their policy (I waited in the lobby for over 3h as I had to do something over my PC) and the excuses were always the same to everyone that came even at 14:00. (most hotels worldwide are flexible on this early check in option, specially with guests that seem to arrive after long flights) About breakfast: when for example on weekends it is till 11:00 and they start picking plates and products from the buffet at 10:40! I can accept not to refill, because it goes to the end, but picking up 20' before it ends, while we are 10+ people, it's a sign of lack of hospitality and unprofessional. No honey offered as an option. The reason to choose the hotel is the fact that it has a gym, as I run almost every day (10+ Marathon finisher), no matter the weather conditions due to my trip. I went the fitness center, 07:30 in the morning to run, I was unhappily surprised as no one of the 2 treadmill machines was working! In the meantime, no sign on the fitness entrance about this, even in the hotel website or social media, was something mentioned, as it happens to all hotels by the management. Even my repeated complaints nobody came to fix it, wasting 1h of my life, waiting for a solution for services that I had paid for
2 nachten verbleven in januari 2024
Reactie van Dániel Horváth op 20 mrt 2024
Dear Ioannis, Thank you for taking your time and write us your review. We answered your feedback on several channel as well as contacted you directly and explained the situation. We are terribly sorry, that we are not the hotel that suits to your expectations. Kind regards,Dániel HorváthOperations ManagerK+K Hotel Opera

8/10 – Goed

Judith

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles zu fuss erreichbar. Theater, Konzerte, Innenstadt..
2 nachten verbleven in januari 2024
Reactie van Réka op 18 feb 2024
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

10/10 – Uitstekend

Claude

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tutto molto bene. L'unica nota negativa era il parcheggio. Troppo stretto e quasi sempre pieno
1 nacht verbleven in december 2023
Reactie van Réka op 18 feb 2024
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

10/10 – Uitstekend

Madheline

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location! The hotel is near major points in the city, but in a quieter zone. You have the bus and metro station just a block away. The service is great too! Sebastian was amazing, with great recommendations and really helpful as well
3 nachten verbleven in december 2023
Reactie van Réka op 18 feb 2024
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

10/10 – Uitstekend

Marie-Camille

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très bon séjour
Superbe emplacement. Literie très confortable
3 nachten verbleven in december 2023
Reactie van Réka op 18 feb 2024
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

8/10 – Goed

Amy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in november 2023
Reactie van Réka op 18 feb 2024
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

10/10 – Uitstekend

Julien

6 nachten verbleven in november 2023
Reactie van Réka op 18 feb 2024
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

10/10 – Uitstekend

Stacey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It is adjacent to the Opera House and I had come to town from Vienna to see the ballet. Everything I needed was walkable from the hotel. The breakfast that was included was plentiful and fresh. I'd stay here again easily.
1 nacht verbleven in november 2023
Reactie van Réka op 18 feb 2024
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

10/10 – Uitstekend

Juan Carlos, Madrid

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
¡Un gran acierto! Un hotel perfectamente ubicado, con un personal amable y un mobiliario en perfectas condiciones. Sin duda todo un acierto. El hotel cuenta además con una pequeña sala de ejercicio y dos saunas, una de ellas infrarroja. Sobre la ubicación poco más se puede añadir, saliendo del hotel te topas con la Ópera y su parada de metro, el Parlamento está a menos de veinte minutos andando... A esto hay que sumar un precio ajustado. Relación calidad - ubicación - precio muy buena
1 nacht verbleven in november 2023
Reactie van Réka op 18 feb 2024
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

6/10 – Redelijk

Naomi

Positief: Netheid, staat van de accommodatie en faciliteiten
I would like the front desk to be a little more friendly as there are not many language-friendly staff, but most of the staff are polite so I would use them again.
4 nachten verbleven in november 2023
Reactie van Réka op 28 mrt 2024
Dear Naomi,First of all, thank you for choosing our K+K Hotel Opera for your stay in Budapest.I would like to kindly inform you that our reception team speak English, German, Spanish and Hungarian language, We are constantly training ourselves so that we can serve our guests to the highest possible standard.We hope that we will have the opportunity to welcome you in our hotel next time.Kind Regards,Réka Evelley-WágnerFront Office Manager

10/10 – Uitstekend

Alejandro Lopez, Guatemala

3 nachten verbleven in november 2023
Reactie van Réka op 18 feb 2024
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

10/10 – Uitstekend

içten Yasam

3 nachten verbleven in november 2023
Reactie van Réka op 18 feb 2024
Dear Valued Guest, Thank you for your high rating, it is very much appreciated by our staff.We are pleased that you enjoyed your stay with us and are looking forward to welcoming you upon your return to Budapest.Kind regards, Réka Evelley-Wágner Front Office Manager

10/10 – Uitstekend

Dimitri

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in november 2023
Reactie van Dániel Horváth op 8 nov 2023
Dear Dimitri, First of all, thank you for your recent stay at K+K Hotel Opera. We are happy to see, that you scored us by 10 points meaning, that you were satisfied with our services and left our hotel with nice memories.We hope, we will have the opportunity to welcome you back in our hotel in the near future!Best regards,Dániel HorváthSales ManagerK+K Hotel Opera