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Beoordelingen van Residence Inn by Marriott Mt. Olive at Intl Trade Center

3 out of 5

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 197 van 373 beoordelingen" "
Gastenscore: 8 - Goed. 84 van 373 beoordelingen" "
Gastenscore: 6 - Redelijk. 44 van 373 beoordelingen" "
Gastenscore: 4 - Matig. 30 van 373 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 18 van 373 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

7,8/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Michelle

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The toliet handle was broken and refrigerator didnt get cold; but maintenance came right away and fixed issues
2 nachten verbleven in mei 2024
Reactie van Tatyana P. op 17 mei 2024
Hello Michelle, thank you for taking the time to review your stay with us. We have noted your issues with the toilet handle and the fridge. Your comments will be shared with the appropriate individuals as we continually strive to improve our overall guest experience. It was a pleasure to have you as our guest, and we hope to see you again soon.

10/10 – Uitstekend

karla

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Tatyana P. op 8 mei 2024
Dear Karla, Please accept our gratitude for posting such wonderful feedback about your stay at Residence Inn Mt. Olive. Thank you for being our guest, and we wish you all the best for your future travels.

10/10 – Uitstekend

Calvin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Tatyana P. op 8 mei 2024
Hi Calvin, thank you for taking the time to review your stay with us. Your feedback is valuable to us. It was a pleasure to have you as our guest, and we hope to see you again soon.

10/10 – Uitstekend

Audrey

1 nacht verbleven in april 2024
Reactie van Tatyana P. op 8 mei 2024
Hello Audrey, thank you for your excellent review and for choosing to stay with us at Residence Inn Mt. Olive. We look forward to welcoming you back for your next visit, Until then, safe travels

10/10 – Uitstekend

Rachel

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quick and easy to check in. The rooms were so nice and spacious. Would definitely stay again if we are in the area.
1 nacht verbleven in april 2024
Reactie van Tatyana P. op 29 apr 2024
Hi Rachel. Thank you for taking the time to review our property. We truly appreciate your business and are thrilled you enjoyed your stay with us. Thank you again for your kind words and recommendation. We look forward to your next visit.

10/10 – Uitstekend

Cindy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stay here often while in the area for dog training. It’s quiet and I feel safe.
1 nacht verbleven in maart 2024
Reactie van Tatyana P. op 10 apr 2024
Hello Cindy,Thank you for being our guest at Residence Mt.Olive NJ and for your generous feedback. We are pleased to know that your stay was perfect in every way possible. We look forward to welcoming you back whenever your travels bring you to our area.

10/10 – Uitstekend

Yadilka

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Tatyana P. op 10 apr 2024
Dear Yadilka, thank you for taking the time to review our property. We truly appreciate your business and are thrilled you enjoyed your stay with us. We hope to welcome you back soon.

10/10 – Uitstekend

Nicholas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was clean and inviting
1 nacht verbleven in februari 2024
Reactie van Tatyana P. op 10 apr 2024
Hello Nicholas, Thank you for your wonderful feedback! We look forward to welcoming you back to Residence Inn Mt.Olive for another memorable experience in the future.

8/10 – Goed

Scott

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and friendly, breakfast was good.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Nancy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Jason op 4 jan 2024
Dear Nancy,Thank you for staying with us. We look forward to hosting you again.

8/10 – Goed

Brenda

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Only downer was cold oatmeal at breakfast
2 nachten verbleven in december 2023
Reactie van Jason op 30 dec 2023
Dear Brenda, I am so sorry to hear the oatmeal was cold at breakfast and I sincerely apologize we failed to meet your expectations. I spoke to the breakfast staff and informed them of your comments to make sure this is an isolated incident. We hope you will give us a second chance to make it right.

10/10 – Uitstekend

Alexander

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Jason op 30 dec 2023
Dear Alexander,Thank you for choosing to stay with us. We hope to see you soon when your travels bring you back to the area.

10/10 – Uitstekend

Sarah

1 nacht verbleven in november 2023
Reactie van Jason op 30 dec 2023
Dear Sarah,Thank you for choosing to stay with us. We hope to see you soon when your travels bring you back to the area.

10/10 – Uitstekend

Lisa

1 nacht verbleven in november 2023
Reactie van Jason op 30 nov 2023
Dear Lisa,Thank you for staying with us. We hope to see you when your travels bring you back to the area.

10/10 – Uitstekend

Cindy

Reisde met huisdieren
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I’ve stayed at this property numerous times for dog training workshops. I’ve always been pleased with the property. If I have a problem, the management fixes it it’s quiet it feel safe and it’s convenient to my activity. It’s close to stores and restaurants.
4 nachten verbleven in november 2023
Reactie van Jason op 30 nov 2023
Dear Cindy,We appreciate you taking the time to write a review about your recent stay with us. We are glad to know the property is quiet and safe and you are pleased with our property. Thank you for staying with us, we hope to see you when your travels bring you back to the area.

10/10 – Uitstekend

Gena

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect for wedding guests!
We stayed at this hotel for 1 night after a wedding nearby. Check in was easy. We had a 2 bedroom suite and it included a kitchen, a small living room and 2 bathrooms. Very spacious and clean. Perfect for 4 people getting ready for a wedding with several floor length mirrors!
1 nacht verbleven in oktober 2023
Reactie van Jason op 30 nov 2023
Dear Gena,We appreciate you taking the time to write a review about your recent stay with us. We are glad to know you liked our two bedrooms on suites and the rooms are spacious and clean. Thank you for staying with us, we hope to see you when your travels bring you back to the area.

10/10 – Uitstekend

Cathy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great experience
Excellent,clean,spacious, professional staff/every detail perfect
1 nacht verbleven in oktober 2023
Reactie van Jason op 30 nov 2023
Dear Cathy,We appreciate you taking the time to write a review about your recent stay with us. We are glad to know you had a great experience. Thank you for staying with us, we hope to see you when your travels bring you back to the area.

10/10 – Uitstekend

Donna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff.
2 nachten verbleven in oktober 2023
Reactie van Jason op 30 nov 2023
Dear Donna,We appreciate you taking the time to write a review about your recent stay with us. We are glad to know the staff is great and we will commend the staff for the great job they doing to exceed our guest's expectations.Thank you for staying with us, we hope to see you when your travels bring you back to the area.

10/10 – Uitstekend

Andrew

Positief: Netheid, staat van de accommodatie en faciliteiten
Nice facility. Needs vending machines.
1 nacht verbleven in oktober 2023
Reactie van Jason op 30 nov 2023
Dear Andrew,We appreciate you taking the time to write a review about your recent stay with us. We are glad to know the facility is nice. Thank you for staying with us, we hope to see you when your travels bring you back to the area.

10/10 – Uitstekend

Priscilla

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Weekend Wedding!
We enjoyed our stay! Spacious. With kitchen and living room. Temperature in the room is perfect and could be adjusted. We enjoyed the complimentary full breakfast. The room is clean and smells clean. Highly recommended to family and friends. I would return again.
1 nacht verbleven in oktober 2023
Reactie van Jason op 30 nov 2023
Dear Pricilla,We appreciate you taking the time to write a review about your recent stay with us. We are glad to know the rooms are spacious, clean and smells clean. And we are glad to know you enjoyed the complimentary breakfast and you will return again.Thank you for staying with us, we hope to see you when your travels bring you back to the area.

10/10 – Uitstekend

Jennifer

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The entire hotel was very clean and quiet. The staff was friendly. My room was extremely clean, the kitchen had everything you need for your stay, and the bed was incredibly comfortable. Fantastic place to stay.
2 nachten verbleven in september 2023
Reactie van Jason op 30 nov 2023
Dear Jennifer,We appreciate you taking the time to write a review about your recent stay with us. We are glad to know the rooms are clean, the kitchen had everything you needed, and the beds were comfortable. Moreover, it is awesome to know our hotel is a fantastic place to stay.Thank you for staying with us, we hope to see you when your travels bring you back to the area.

10/10 – Uitstekend

Estelle

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Great place
Great hotel. Very clean. Updated. Friendly staff
1 nacht verbleven in september 2023
Reactie van GersonD op 1 okt 2023
Dear Estelle, Thank you for choosing to stay with us. It is good to know the hotel room was very clean, updated and the staff was friendly. We will commend the staff for the great job they are doing to provide excellent customer service. We look forward to welcoming you back when your travels bring you back to the area.

10/10 – Uitstekend

Victor

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van GersonD op 1 okt 2023
Dear Victor, Thank you for choosing to stay with us. It is awesome to get a score of 10 out of 10 on the survey. We will commend the staff for the great job they are doing to provide excellent customer service. We look forward to welcoming you back when your travels bring you back to the area.

10/10 – Uitstekend

Barbara

Positief: Voorzieningen
Had a wonderful time at a wedding in the area Kitchen was very convenient
2 nachten verbleven in september 2023
Reactie van Jason op 30 nov 2023
Dear Barbara,We appreciate you taking the time to write a review about your recent stay with us. We are glad to know you had a wonderful time and you are pleased with our kitchen. Thank you for staying with us, we hope to see you when your travels bring you back to the area.

8/10 – Goed

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Other than fire alarm going off a 6:30 in the morning the expectations were met.
3 nachten verbleven in september 2023
Reactie van Management op 14 sep 2023
We apologize for the inconvenience. We are glad you enjoyed your stay

10/10 – Uitstekend

Julean

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very beautiful facility and staffing was very pleasant.
1 nacht verbleven in september 2023
Reactie van Jason op 30 nov 2023
Dear Julean,We appreciate you taking the time to write a review about your recent stay with us. We are glad to know the facility is beautiful and the staff was very pleasant.We will commend our staff for the great job they are doing to make sure our guests are having a pleasant stay. Thank you for staying with us, we hope to see you when your travels bring you back to the area.

10/10 – Uitstekend

Gifty

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The food was good, clean and neat. close to the main road. I will recommend this place to everyone. my kids loved it too, especially the convertible bed.
2 nachten verbleven in september 2023
Reactie van Kaitlyn op 9 sep 2023
Thank you for sharing a review of your recent experience. Our team here at the Homewood Suites in Somerset, NJ is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon!

10/10 – Uitstekend

Honghui

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Up to date and clean.
1 nacht verbleven in augustus 2023
Reactie van Management op 8 sep 2023
Thank you. Please come a visit us again

10/10 – Uitstekend

Hyun Sook

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Management op 8 sep 2023
Thank you

6/10 – Redelijk

Katrina

Positief: Netheid
1 nacht verbleven in september 2023
Reactie van Jason op 30 nov 2023
Dear Katrina,Thank you for staying with us, we hope to see you when your travels bring you back to the area.

2/10 – Ontzettend slecht

Catherine

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Management op 28 aug 2023
We apologize that your recent stay wasn't up to standards. If you decide to come visit us again, hopefully we can make it up to you

10/10 – Uitstekend

Scott

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Management op 28 aug 2023
Thank you for taking the time out to write a review. Please visit us again.

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Management op 17 aug 2023
Thank you

10/10 – Uitstekend

Kj

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place was absolutely a wonder to stay at. Very friendly and clean and safe environment.
2 nachten verbleven in augustus 2023
Reactie van Management op 17 aug 2023
Thank you for taking the time out to write a review. Please come and visit us again

10/10 – Uitstekend

jacqueline

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Management op 17 aug 2023
Thank you.

10/10 – Uitstekend

Heeyoung

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really enjoyed to stay and very helpful
1 nacht verbleven in juli 2023
Reactie van Management op 17 aug 2023
Thank you for taking the time out to write a review. Please come back and visit us again

8/10 – Goed

Meagan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Sufficient and safe for a short stay. Our only discomforts were with other guests, not the staff or property. The breakfast was great with a lot of options, parking was safe and close, the room was clean and comfortable.
2 nachten verbleven in juni 2023
Reactie van Hotel Management op 10 jul 2023
On behalf of the entire hotel team, I want to thank you for sharing about your overall experience with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all of the departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Uitstekend

Ruby L

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
always wonderful
Our repeat stay here was again, very pleasant. Everything to the Marriott standard of excellence. Our check in was quick and Becky at the reception was very nice and helpful like the last time we were here. It really adds up to our positive experience that Becky was ready to help to make our stay a good one. Thank you!
1 nacht verbleven in juli 2023
Reactie van Hotel Management op 9 jul 2023
Thank you for taking time out to write a review about your recent stay. This will be shared with the employees to show there hard work is paying off. Please come and visit us again

6/10 – Redelijk

shannon

Positief: Personeel en service
Fine for a night. Lots of garbage on the floor from inconsiderate guests. Staff was friendly.
1 nacht verbleven in juli 2023
Reactie van Hotel Management op 9 jul 2023
We apologize for that inconvenience that you experienced while you were here. Hopefully when you come back , it will be a better experience.

10/10 – Uitstekend

ivan

4 nachten verbleven in juni 2023
Reactie van Hotel Management op 21 jul 2023
thank you for taking the time out to write a review.

8/10 – Goed

Ruby L

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Marriott ,always dependable! My go to hotel when I
Check in was pretty ok. Room is very clean as what you can expect with a Marriott hotel. Room and bathroom was spacious . Bed is comfortable. The house keeper forgot to leave a bar of soap in the wash area of bathroom. Breakfast was adequate.
2 nachten verbleven in juni 2023
Reactie van Hotel Management op 30 jun 2023
Good Afternoon,Thank you for taking the time out to write a review. We will review the comments with the proper staff to improve the hotel. Thank you Management

10/10 – Uitstekend

Marshall

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice rooms and staff are courteous and professional.
1 nacht verbleven in juni 2023
Reactie van Hotel Management op 19 jun 2023
Thank you for taking the time out to write about your experience with us. Please come back soon and create some more wonderful memories.

10/10 – Uitstekend

Heidi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Hotel Management op 14 jun 2023
Thank you for taking the time out to write a review about your recent stay. We are delighted that you have a wonderful experience. We hope to see you again in the future.

8/10 – Goed

Claudio

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good option in this area
2 nachten verbleven in mei 2023
Reactie van Hotel Management op 13 jun 2023
Thank you for taking time out to review the hotel. Hopefully we can create more memories with you.Thank you againManagement

8/10 – Goed

Diane

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean and staff was very nice… we arrived late and asked for an extended check out… all good! The BED WAS AWFUL!!! The pullout couch was more comfy than the bed… sorry… that is a deal breaker!
1 nacht verbleven in mei 2023
Reactie van Hotel Management op 13 jun 2023
Good Afternoon,Sorry to hear that the beds were not up to par. Hopefully we can make it up to you the next time you are in the area

10/10 – Uitstekend

Larry

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed before, nice staff and good facilities
1 nacht verbleven in mei 2023
Reactie van Hotel Management op 13 jun 2023
Thank you for your wonderful comment. Please come and visit with us again

10/10 – Uitstekend

Rosene

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff are very friendly. So far the excellent customer service. You feel at home being on this place. Room is clean. Will come back and make reservation again in the future.Thanks for excellent service.
1 nacht verbleven in april 2023
Reactie van Hotel Management op 13 jun 2023
We are so happy to hear that. Please come and visit us again.

10/10 – Uitstekend

Julia

2 nachten verbleven in april 2023
Reactie van Hotel Management op 13 jun 2023
Thank you . Please come and visit us again

4/10 – Matig

Jeff

Reisde met huisdieren, Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rude front desk and no hot water when we arrived.
1 nacht verbleven in april 2023

6/10 – Redelijk

Cindy

Reisde met huisdieren
Positief: Personeel en service, voorzieningen
This property is under renovation right now. I asked for a first floor room because of my dog, and they were able to do this for me. All was good until my morning shower would not get hot. They changed my room and the next two days were fine. Day four, limited hot water again. The ice maker in the fridge didn't work but staff gave me a bag of ice. The TV only had 5 channels..no ESPN or other cable news channels. I would have been fine with that except I wanted to watch the NCAA womens' final four and couldn't. The dog walk area is well-lit and free from waste. There was a bunch of broken glass though that I had to avoid when I took my dog out. I have stayed here several times and always have been happy. This time, I think the renovation was a huge factor in the issues I encountered.
5 nachten verbleven in maart 2023