Terras

Beoordelingen van Buffalo Marriott Niagara

3.5 out of 5
Buffalo Marriott Niagara
1340 Millersport Hwy, Buffalo, NY

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 439 van 1007 beoordelingen" "
Gastenscore: 8 - Goed. 272 van 1007 beoordelingen" "
Gastenscore: 6 - Redelijk. 146 van 1007 beoordelingen" "
Gastenscore: 4 - Matig. 80 van 1007 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 70 van 1007 beoordelingen" "

8,2/10

Netheid

8,2/10

Personeel en service

7,6/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Robert

Reisde met familie
It was good. It was quite & relaxing
2 nachten verbleven in mei 2024

8/10 – Goed

Sara

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is fine. They're undergoing renovations right now (which they let you know of upfront) so I expect it'll look nicer in the future. Continental breakfast is meh. Overall 3.5 stars
1 nacht verbleven in mei 2024

8/10 – Goed

Tracey

Positief: Netheid
3 nachten verbleven in mei 2024

4/10 – Matig

Kovid

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I had poor experience due to lack of cleanliness.
6 nachten verbleven in mei 2024
Reactie van General Manager op 22 mei 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We apologize that your recent stay did not meet your expectations. We will communicate your feedback to our housekeeping team to make the nessacary improvements. We hope that we can host you again in the future, the next time you are in the area.

10/10 – Uitstekend

Jordan

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great beds, everything was very clean. Staff were excellent. Newly renovated rooms, and great pool
2 nachten verbleven in mei 2024
Reactie van General Manager op 21 mei 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are so happy that you enjoyed our great beds, clean accommodations and our amazing staff! We hope that you will come back and visit us again very soon!

8/10 – Goed

Carrie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Place was clean and the staff was wonderful. I didn't like the size of the beds as they were smaller (full size) than expected.
1 nacht verbleven in mei 2024
Reactie van General Manager op 20 mei 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are so happy to hear that you enjoyed your recent stay and our amazing staff. You will be happy to know that during renovation we will be converting our double rooms, to rooms with two queen beds. We hope that you will come back and visit us again after it is complete!

10/10 – Uitstekend

Cherise

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was close to shopping. It was clean. I didn't like that it reminded me of the movie, The Shining.
4 nachten verbleven in mei 2024
Reactie van General Manager op 20 mei 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are so happy to hear that you enjoyed your recent stay! Our location is perfect for anyone coming to shop, visit the UB campus or visit the falls! We hope that you will come back and visit us again very soon!

10/10 – Uitstekend

Lori

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
None
1 nacht verbleven in mei 2024
Reactie van General Manager op 20 mei 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are so happy to hear that you enjoyed your recent stay! We hope that you will come back and visit us again very soon!

6/10 – Redelijk

Yluminada

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
They don't let you sleep in the mornings with the constructions department that starts at eight in the morning, they don't care about the clients, they make noise everywhere and it's very annoying..
2 nachten verbleven in mei 2024
Reactie van General Manager op 20 mei 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are very sorry that your stay was disrupted by our on-going renovation noise. We will use your feedback to make improvements and better assist our guests. I hope that this recent experience does not deter you from staying with us in the future, as we continue to make amazing updates.

10/10 – Uitstekend

Massiel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing staff.
1 nacht verbleven in mei 2024
Reactie van General Manager op 16 mei 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are thrilled to hear that you enjoyed your time and our staff! We hope that you will come back and visit us again very soon!

8/10 – Goed

Kristen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Remodelled room was nice!
1 nacht verbleven in mei 2024
Reactie van General Manager op 15 mei 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are so happy to hear that you enjoyed your time with us! We are thrilled that you were able to relax in one of our newly renovated guest rooms! We hope that you will come back and visit us again very soon!

8/10 – Goed

Kenny

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Pleasantly surprise upon arrival. Hotel is going under Renovations. We had a renovated room and it was very nice. Hotel is close to many shopping and restaurant establishments. Will definitely visit again! Thank you!
2 nachten verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are so happy to hear that you enjoyed your stay and all of our wonderful changes! We are currently in renovation and plan to finish our rooms very soon! We hope that you will come back and visit us again very soon!

6/10 – Redelijk

JoAnna

Positief: Netheid, personeel en service
1 nacht verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We truly appreciate your feedback and will make the nessacary improvements to get better. We hope to host you again in the near future!

8/10 – Goed

Enrico

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are so happy to hear that you enjoyed your recent stay! We hope to host you again in the near future, when travel brings you back to the area!

10/10 – Uitstekend

Donna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They are remodeling the hotel and the rooms are very nice clean and updated. Was very impressed.
2 nachten verbleven in mei 2024
Reactie van General Manager op 13 mei 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are thrilled to hear that you enjoyed our newly renovated rooms. Clean and comfortable is what we strive for! Our team works diligently to deliver great stays and great experiences and we are happy to provide that to you! We hope to see you again in the near future.

8/10 – Goed

Ron

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
understandable when the hotel has construction going on...seems like that mess could be a bit more contained. trash in parking lot, grounds were a bit hammered as well.
1 nacht verbleven in april 2024
Reactie van General Manager op 22 apr 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are so happy to hear that you enjoyed your recent stay with us. We apologize for any disruptions from our renovation during your stay. We will use your feedback to make improvements and we hope that you will come back and visit us again after it's completion.

10/10 – Uitstekend

Cynthia

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
rooms are very clean. Beds are comfortable
2 nachten verbleven in april 2024
Reactie van General Manager op 22 apr 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are very excited to hear that you enjoyed your recent stay. We truly hope that you will come back and visit us again very soon!

4/10 – Matig

Gregory, Seaford

Zakenreiziger, Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Noise from renovation all day
2 nachten verbleven in april 2024
Reactie van General Manager op 22 apr 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We truly apologize that your stay was inconvenienced by the current renovation noise. Our team works very hard to minimize our guest impact from our current renovations. We will continue to work with our team and develop new ways to reduce this. We hope that you will come back and visit us after its completion.

10/10 – Uitstekend

Cherokee

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff. Remodeling is happening, but no issues. Got a newer room, great updates.
1 nacht verbleven in april 2024
Reactie van General Manager op 22 apr 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are so happy to hear that you enjoyed your stay with us, in one of our newly renovated rooms! We hope that you will come back and visit us again very soon!

10/10 – Uitstekend

Kimberly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
They were under construction but it was still a great place to stay
1 nacht verbleven in april 2024
Reactie van General Manager op 22 apr 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are so happy to hear that you enjoyed your stay, even with our renovation taking place! Our team is working diligently to ensure that our guests are not impacted by our renovation, and we hope that you will come back and visit us again very soon!

6/10 – Redelijk

luciana

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
the hotel is under renovations , our floor was renovated however hallway , entrance of elevator were not finished. room looks and clean
1 nacht verbleven in april 2024
Reactie van General Manager op 22 apr 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are happy to hear that you enjoyed your recent stay and our new rooms! As you may of noticed, there are some additional items that needs to be addressed on our guest floors. Due to the current supply chain, we are still awaiting a few items. Once received it will be completed promptly! We hope that you will come back and visit us again after it's fully complete!

6/10 – Redelijk

Denise

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
A very nice hotel. The rating has to do with the charges. I booked through Expedia at a reduced rate, however my final bill was significantly higher. When they ask if email is acceptable for the bill, decline and ask for a paper copy so you know before you leave what they’ve charged you
1 nacht verbleven in april 2024
Reactie van General Manager op 22 apr 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are happy to hear that you enjoyed our hotel! We apologize that you had some issues with your recent bill. Your concerns have been brought to the attention of our Front Desk and Billing departments, so we can ensure our billing is accurate for all of our guests. We hope that you will come back and visit us again very soon!

10/10 – Uitstekend

CHARLES

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fine
4 nachten verbleven in april 2024
Reactie van General Manager op 19 apr 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are happy to hear that your stay was 5 out of 5! We hope that you will come back and visit us again very soon!

4/10 – Matig

Sonali

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The room smell really bad as if it’s smoking rooms. The phone in the room didn’t work either.
1 nacht verbleven in april 2024
Reactie van Management op 10 apr 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We sincerely apologize that you encountered issues with your room. Specifically the smell of smoke and the phone. We are addressing your concerns and thank you for bringing them to our attention. Our hotel is a smoke free environment and we apologize that this occurred during your stay. We truly hope that this recent experience does not deter you from giving us another chance in the future, as we look forward to the opportunity to host you again.

8/10 – Goed

Maureen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Didn’t like the slippery walk in shower Not as clean under bed n behinde furniture
2 nachten verbleven in april 2024
Reactie van General Manager op 10 apr 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are happy to hear that overall your experience with us was very positive. We will review your feedback with our team, and make the nessacary improvements to our hotel. We truly hope to host you again the next time you are in the area!

8/10 – Goed

Lydia

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice overall, bathrooms in the rooms could use some fans
1 nacht verbleven in april 2024
Reactie van General Manager op 8 apr 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are so happy to hear that your stay was nice overall. We will share your feedback with the leadership team to ensure that we are fulfilling all of our guests requests and expectations. We hope to host you again soon, when travel brings you back to the area!

6/10 – Redelijk

Kacey

No maid service entire 3 days of stay- very disappointing to not have clean towels / garbage emptied/ and fresh coffee pods for room
3 nachten verbleven in maart 2024
Reactie van Matthew Intini op 26 mrt 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We apologize that you did not receive housekeeping service throughout your stay. Your concerns have been forwarded and are being addressed with the appropriate department. Using your feedback we will continue to improve and enhance our services. We hope that you will come back and give us another chance in the future!

10/10 – Uitstekend

Thad

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Updated clean and friendly staff
1 nacht verbleven in maart 2024
Reactie van General Manager op 12 mrt 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are so happy to hear that you enjoyed your recent stay! Our team strives to deliver clean rooms and friendly service, and we hope to host you again very soon!

4/10 – Matig

britney

Negatief: Voorzieningen
Lots of children and drinking with loud partying in the hall. We did get complimentary breakfast for this but I had just had surgery and was very disturbed
2 nachten verbleven in februari 2024
Reactie van General Manager op 26 feb 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are very sorry to hear that you did not enjoy your recent stay with us. We will use your feedback to work with our team, so we can better serve our guests and handle difficult situations in the future. We truly hope that this recent stay does not deter you from giving us another chance in the future as we make tremendous improvements to our hotel and services!

10/10 – Uitstekend

Narendra

Positief: Netheid, personeel en service
Great
2 nachten verbleven in februari 2024
Reactie van General Manager op 26 feb 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are so happy to hear that you enjoyed your recent stat with us and we truly hope to host you again in the future!

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Hotel was under construction and therefore noisy. It was also hosting a number of children's sports teams and the children (and parents) were allowed to run wild. The children took over the hallways while the parents were in the lobby with cases of beer and coolers of jello shots and used pizza boxes.
1 nacht verbleven in februari 2024
Reactie van Matthew Intini op 21 feb 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are very sorry that your recent stay was disrupted by noisy guests, renovations and hockey teams. We will continue to work with our team on training how to handle these situations, so we can offer better service to our guests. We hope that this recent experience does not deter you from giving us another chance in the future as we continue to make amazing changes to our property.

10/10 – Uitstekend

Heather

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay.
We had a wonderful time at this hotel. Our room was comfortable and clean. The front desk staff was friendly and helpful. I loved the amount of fitness equipment in the gym, and my daughter and her friends enjoyed the pool. We would stay here again.
3 nachten verbleven in februari 2024
Reactie van General Manager op 17 feb 2024
Thank you for taking the time to review your recent stay at the Buffalo Marriott Niagara. We are so glad to hear that you enjoyed your stay with us, and we are thrilled that you used our fully loaded gym! We truly hope to host you again soon the next time you are in town!

10/10 – Uitstekend

Kathleen

Reisde met huisdieren, Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Loved the gated garden around the pool.
1 nacht verbleven in februari 2024
Reactie van General Manager op 13 feb 2024
Thank you so much for reviewing your recent experience at the Buffalo Marriott Niagara. We are so happy to hear that you enjoyed your recent stay with us and our wonderful outdoor area! We truly hope to host you again in the near future!

10/10 – Uitstekend

JHANSI

Reisde met familie
1 nacht verbleven in januari 2024
Reactie van General Manager op 29 jan 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are so happy to hear that you enjoyed your stay and we hope to host you again very soon!

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van General Manager op 29 jan 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are so happy to hear that you enjoyed your stay and we hope to host you again very soon!

2/10 – Ontzettend slecht

Nathalie

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
1 nacht verbleven in januari 2024
Reactie van General Manager op 29 jan 2024
Thank you for reviewing your recent stay at the Buffalo Marriott Niagara. We are very sorry to hear that you did not enjoy your stay with us and using your feedback we will improve. We hope that you will give us another chance in the future as we make tremendous property updates.

8/10 – Goed

Krista

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van General Manager op 29 jan 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are so happy to hear that you enjoyed your stay and we hope to host you again very soon!

10/10 – Uitstekend

Michele

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is slightly outdated but was extremely clean!
1 nacht verbleven in december 2023
Reactie van General Manager op 29 jan 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are so happy to hear that you enjoyed your stay and we hope to host you again very soon!

10/10 – Uitstekend

Kurt

1 nacht verbleven in januari 2024
Reactie van General Manager op 29 jan 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are so happy to hear that you enjoyed your stay and we hope to host you again very soon!

10/10 – Uitstekend

Shelly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice for our night before flight.
1 nacht verbleven in december 2023
Reactie van General Manager op 29 jan 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are so happy to hear that you enjoyed your stay and we hope to host you again very soon!

10/10 – Uitstekend

Michele

1 nacht verbleven in december 2023
Reactie van General Manager op 29 jan 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are so happy to hear that you enjoyed your stay and we hope to host you again very soon!

8/10 – Goed

George

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Very average stay w great rate….
1 nacht verbleven in december 2023
Reactie van General Manager op 29 jan 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are so happy to hear that you enjoyed your stay and we hope to host you again very soon. You will be happy to hear that we are renovating our rooms and public space and we hope you come back after its completion to experience it!

2/10 – Ontzettend slecht

Lewis

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not happy
Room should have been much cleaner, even my 5 year old noticed it was not clean. Super noisy at night time until 4:30 am. . We will not be staying again
2 nachten verbleven in december 2023
Reactie van General Manager op 29 jan 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. Our team is committed to improving and using your feedback we will better train with our team. Your concerns have been addressed with the our team, and we truly hope that you will give us another chance in the future. Our hotel is currently under renovation and will soon be featuring brand new rooms and public space. We hope to see you again in the future.

8/10 – Goed

TEMITOPE

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Am glad the hotel is currently undergoing renovations.Hopefully, the rooms will also undergo a facelift. The bath tub should be replaced as well
1 nacht verbleven in december 2023
Reactie van General Manager op 29 jan 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are so happy to hear that you are pleased with our commitment to renovating for our guests. You will be happy to know that our hotel will be converting to stand up showers and we are truly excited. We hope to see you again very soon!

10/10 – Uitstekend

Sheena

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van General Manager op 1 feb 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are thrilled to hear that you enjoyed your time and we truly hope to host you again very soon!

10/10 – Uitstekend

Erick

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van General Manager op 1 feb 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are thrilled to hear that you enjoyed your time and we truly hope to host you again very soon!

10/10 – Uitstekend

Tulsinath

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff couldn’t able to accommodate my whole family on the same Floor even after requesting ahead.
1 nacht verbleven in december 2023
Reactie van General Manager op 1 feb 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are happy to hear that you enjoyed your time with us. We will continue to work with our team to ensure that all guest requests are reviewed, and we will continue to do our best to accommodate all of those requests. We hope that you will come back and visit us again very soon!

8/10 – Goed

Jeffery

Positief: Netheid, personeel en service
1 nacht verbleven in december 2023
Reactie van General Manager op 29 jan 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are so happy to hear that you enjoyed your stay and we hope to host you again very soon!

8/10 – Goed

Sreelaxmi

Positief: Netheid, staat van de accommodatie en faciliteiten
The stay was good 👍
2 nachten verbleven in december 2023
Reactie van General Manager op 2 jan 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are happy to hear that you enjoyed your recent stay with us. We look forward to hosting you again the next time you are in the area!

10/10 – Uitstekend

Harsh

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great 👍 property and location!!
1 nacht verbleven in december 2023
Reactie van General Manager op 1 jan 2024
Thank you for taking the time to review your stay at the Buffalo Marriott Niagara. We are so happy to hear that you enjoyed our property and your stay! We truly hope to host you again soon the next time you are in the area!