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Beoordelingen van Motel 6 Amherst, NY - Buffalo

2 out of 5
Motel 6 Amherst, NY - Buffalo
4400 Maple Rd, Buffalo, NY

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 237 van 1003 beoordelingen" "
Gastenscore: 8 - Goed. 264 van 1003 beoordelingen" "
Gastenscore: 6 - Redelijk. 196 van 1003 beoordelingen" "
Gastenscore: 4 - Matig. 148 van 1003 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 158 van 1003 beoordelingen" "

7,0/10

Netheid

7,4/10

Personeel en service

6,0/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

6,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Nicole deleij

Reisde met familie
Positief: Personeel en service
Locatie was prima, veel restaurants en winkels in de buurt. Afstand niagara falls mooi aan te rijden. Huisdieren toegestaan, in een kamer dame met 4 katten ( nu heb ik zelf katten, dus ik hou er erg van) maar in de gang stonk het enorm naar katten urine! Wij zijn 1 dag eerder vertrokken dan de planning was.
4 nachten verbleven in augustus 2022
Reactie van Brand Experience Team op 4 sep 2022
On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

6/10 – Redelijk

Valerie

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall place ok
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Marc, St-Jean-Sur-Richelieu

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Every thing was OK
1 nacht verbleven in mei 2024

6/10 – Redelijk

Lasheri

3 nachten verbleven in maart 2024

4/10 – Matig

Destiny

Reisde met huisdieren, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First of all I've never stayed at a motel that didn't have a microwave or refrigerator in the room very inconvenient...The ice machine on the first floor was broken we had to go up to the second floor another inconvenience...We got our room for two nights the first night our toilet got plugged and we couldn't use it the rest of the night...The next day I went to the front desk to talk to someone about the toilet they moved us from our room to another one but the lady at the front desk was very nasty about it or bathroom the door in the second room kept locking when I went back to the front desk to ask the lady for something to open the door she got nasty with me again...I will never stay here again
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Debbie

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
This property needs to be updated and carpets need to go. Even though it’s a smoke free property, you can still smell it
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 7 mei 2024
Hi Debbie,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 – Ontzettend slecht

Marty

Negatief: Personeel en service
Whats the deal with after reserving the room on expedia, having to.pay another 100 deposit??
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 7 mei 2024
Hi Marty,Thank you for providing your feedback. Your experience is definitely not our standard of service. We appreciate you bringing this to our attention. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

4/10 – Matig

Vita

Negatief: Staat van de accommodatie en faciliteiten
Not very clean or updated.
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 7 mei 2024
Hi Vita,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Maz K.#Team6

6/10 – Redelijk

Jamil

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
While I typically opt for accommodations beyond budget hotels/motels, the high lodging rates in Buffalo during the event weekend led me to choose this option for my one-night stay. In summary, the property would receive a 5 out of 10 rating from me. The room was relatively clean, addressing my top concern of pests, but the towels and rags were in poor condition. Despite the tub appearing clean, it was stained, and the hallways lacked sufficient lighting, creating a gloomy atmosphere. The mattress was uncomfortable and of low quality, and there were minor stains on one of the pillowcases. While suitable for a brief overnight stay and if you’re on a budget, I wouldn't recommend an extended stay at this property.
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 1 mei 2024
Hi Jamil, Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience.Natalie #Team6

4/10 – Matig

Jenn

Negatief: Netheid, staat van de accommodatie en faciliteiten
Really old and run down
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 1 mei 2024
Hi Jenn, Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

6/10 – Redelijk

Linda

Positief: Netheid
Room was clean but is definitely a no frills kind of place. Neither of the electrical outlets in the bathroom worked. Outlets in the room worked but there wasn't a mirror in that area of the room. Our room was next door to the laundry. There wasn't any hot water for showers except in the early mornings.
5 nachten verbleven in april 2024
Reactie van Brand Experience Team op 24 apr 2024
Hi Linda, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

10/10 – Uitstekend

Darnell

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service with Amy
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 24 apr 2024
Hi Darnell,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

2/10 – Ontzettend slecht

Dave

2 nachten verbleven in april 2024

10/10 – Uitstekend

Benjamin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very thoughtful gift of eclipse glasses for the solar eclipse. That was the main reason we came to Buffalo.
4 nachten verbleven in april 2024
Reactie van Nancy Y. op 17 apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 – Uitstekend

Amit

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was very friendly and room was clean and comfortable.
1 nacht verbleven in april 2024
Reactie van Nancy Y. op 17 apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 – Goed

Paul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and quiet but too far from mass transit.
3 nachten verbleven in maart 2024
Reactie van Nancy Y. op 17 apr 2024
Thank you for positively rating your stay!!Nancy Y.#Team6

4/10 – Matig

Mark

Reisde met familie
Negatief: Personeel en service
Y
1 nacht verbleven in april 2024
Reactie van Nancy Y. op 17 apr 2024
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

4/10 – Matig

greg

Zakenreiziger, Reisde met familie
Negatief: Voorzieningen
I wasn't told about a $100 security deposit. Loud commotion in the hallway & banging on door down the hallway from our room.
1 nacht verbleven in april 2024
Reactie van Nancy Y. op 17 apr 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 – Matig

Jack

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Could hear everything going on in the adjacent rooms. Very loud. Decently clean, great location, nice staff, but everything happening in the adjacent rooms is very loud and clear. Do not recommend.
2 nachten verbleven in maart 2024
Reactie van Brand Experience Team op 12 apr 2024
Hi Jack,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 – Uitstekend

Clarence Edward

7 nachten verbleven in maart 2024

8/10 – Goed

Andre

Reisde met partner
Positief: Netheid, personeel en service
The location is great except for the rooms facing Hwy 290 because of the noise; rooms on the other side have no noise issues but the maintenance in general is not the best. The washroom sink in both rooms we had were nearly fully plugged. The mattresses need to be replaced and the bed covers all need a good wash.
3 nachten verbleven in maart 2024
Reactie van Nancy Y. op 3 apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 – Matig

Brianne

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very rude. Room was very outdated. It smelt very bad.
2 nachten verbleven in maart 2024
Reactie van Nancy Y. op 3 apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 – Redelijk

Adilet

7 nachten verbleven in maart 2024

10/10 – Uitstekend

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Basic but room had everything we needed for our one night stay. We had a great dinner at the Anchor Bar next door.
1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 13 mrt 2024
Hi JamesThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

2/10 – Ontzettend slecht

Mohammed

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
No WiFi
2 nachten verbleven in februari 2024
Reactie van Brand Experience Team op 13 mrt 2024
Hi Mohammed,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

4/10 – Matig

Angyal

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Brand Experience Team op 7 feb 2024
Hi Angyal, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 – Goed

Ali

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024
Reactie van Brand Experience Team op 7 feb 2024
Hi Ali,Thank you for positively rating your stay!Lilith#Team6

6/10 – Redelijk

Paul

Just what i expected, good for 2 nights to watch Buffalo lose to KC ..... Again.... wide right
2 nachten verbleven in januari 2024
Reactie van Brand Experience Team op 7 feb 2024
Hi Paul,Thank you for positively rating your stay!Lilith#Team6

8/10 – Goed

James

Positief: Netheid, personeel en service en voorzieningen
The room was big and very quiet. Quite for being on the first floor near an entrance door.
1 nacht verbleven in januari 2024
Reactie van Brand Experience Team op 30 jan 2024
Hi James, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

2/10 – Ontzettend slecht

Mark

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bedbugs. Bedbugs are bad here. First and second room both had them. The staff was shown and still insisted that they didn't have the bedbugs. Never again will I stay there, questioning use of Xpedia too.
1 nacht verbleven in januari 2024
Reactie van Nancy Y. op 24 jan 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 – Uitstekend

Kathleen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay
It was wonderful the desk associate was great. Only complaint no microwave or fridge. People and room were wonderful
1 nacht verbleven in januari 2024
Reactie van Nancy Y. op 24 jan 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 – Matig

Drew

Positief: Netheid
Negatief: Personeel en service, comfort kamer
Check your accounts. They keep incidental fees.
Heard all different animal noises all night long, didn't even stay the whole night left because I could not sleep. The hotel charged me a $100 incidentals fee and never refunded me the money. The man at the front desk was very rude and unfriendly.
1 nacht verbleven in december 2023
Reactie van Nancy Y. op 17 jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 – Uitstekend

Sky

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023

4/10 – Matig

Hailee

1 nacht verbleven in december 2023

6/10 – Redelijk

Alicia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Tv was small no soaps
1 nacht verbleven in december 2023
Reactie van Brand Experience Team op 9 jan 2024
Hi Alicia,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

4/10 – Matig

Jesus

1 nacht verbleven in december 2023

6/10 – Redelijk

robert

room could have been warmer
1 nacht verbleven in december 2023
Reactie van Brand Experience Team op 3 jan 2024
Hi Robert, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 – Goed

Fred

1 nacht verbleven in december 2023

6/10 – Redelijk

Shanna

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was horrible and my children and I stayed in our Jeep one night and no one would refund our money and the hotel isn’t in good condition it’s to bad I booked threw you for years now and feel so bad no one would make it right what’s my Platinum status for then?
1 nacht verbleven in december 2023
Reactie van Brand Experience Team op 26 dec 2023
Hi Shanna, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 – Redelijk

sunny

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Comfort kamer
Room was too cold
1 nacht verbleven in december 2023
Reactie van Brand Experience Team op 21 dec 2023
Hi Sunny, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 – Uitstekend

Yulieth

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Son muy buenas personas y dan buen trato
1 nacht verbleven in november 2023
Reactie van Nancy Y. op 5 dec 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 – Matig

Amy

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
No microwave, no hairdryer. Booked an accessible room and they put us in a regular room
Reactie van Brand Experience Team op 29 nov 2023
Hi Amy,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 – Redelijk

Sarah

1 nacht verbleven in november 2023

6/10 – Redelijk

Ronald

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
So so, get what you pay for I guess
Found hairs in my towels and an opened gum pack on my nightstand. Plus no elevator.
1 nacht verbleven in november 2023
Reactie van Brand Experience Team op 29 nov 2023
Hi RonaldWe appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around. Until then, we’ll leave the light on. For you. Lilith#Team6

10/10 – Uitstekend

John

2 nachten verbleven in november 2023

8/10 – Goed

Daniel

1 nacht verbleven in november 2023

8/10 – Goed

Walter

Positief: Personeel en service, comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

Bruce

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quaint and beautiful establishment
1 nacht verbleven in november 2023
Reactie van Brand Experience Team op 21 nov 2023
Hi Bruce,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

8/10 – Goed

Derval

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Professionalism displayed by staff. Clean room, service quality good.
1 nacht verbleven in november 2023
Reactie van Brand Experience Team op 15 nov 2023
Hi Derval, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

8/10 – Goed

Courtney

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a nice area to stay at for our visit to the area. Customer service was nice and the room was clean.
3 nachten verbleven in november 2023
Reactie van Brand Experience Team op 15 nov 2023
Hi Courtney, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6