Familie driepersoonskamer, niet-roken, uitzicht op binnenplaats | Uitzicht op de binnenplaats

Beoordelingen van Cocusa Motel

2 out of 5
Cocusa Motel
370 W. Rio Vista Ave, Burlington, WA

Beoordelingen

6,8
Gastenscore: 10 - Uitstekend. 74 van 332 beoordelingen" "
Gastenscore: 8 - Goed. 96 van 332 beoordelingen" "
Gastenscore: 6 - Redelijk. 71 van 332 beoordelingen" "
Gastenscore: 4 - Matig. 46 van 332 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 45 van 332 beoordelingen" "

7,0/10

Netheid

7,6/10

Personeel en service

7,2/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

7,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Martien

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was goed verzorgd, nette kamer, ontbijt goed, rustige omgeving. Vriendelijk personeel.
1 nacht verbleven in augustus 2022
Reactie van Therese Lundvall, General Manager op 6 sep 2022
Dear Martien,Thank you for letting us know that you found our hotel and staff to be pleasant! We are delighted that you chose us to be your place to stay while you were visiting Burlington.We hope to see you again, the next time you visit America and are in this area.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geen luxe motel, maar goed. In de buurt zijn outlet shops en winkels en een grote supermarkt.
1 nacht verbleven in augustus 2017
Thank you for your input. It is very helpful to us in addressing areas in which we can improve our service Sincerely, Kevin R. Todd, G.M.

8/10 – Goed

David

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Desk person was very helpful.
2 nachten verbleven in mei 2024
Reactie van Therese Lundvall, General Manager op 28 mei 2024
Dear David,Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our desk person to be very helpful during your stay. Providing exceptional service is at the heart of what we do, and it's wonderful to know that our team member made a positive impression on you.We appreciate your kind words and hope to welcome you back to the Cocusa Motel soon for another enjoyable experience.Warm regards!

8/10 – Goed

Orlando

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A little old but well maintained . Price is ok as nd very convenient for a short walk to the food store and pharmacies.
1 nacht verbleven in mei 2024
Reactie van Therese Lundvall, General Manager op 13 mei 2024
Dear Orlando,We appreciate that you took the time to leave us a review regarding your recent stay with us. You have been very forthright in your assessment, and we celebrate our 62nd Anniversary in June! We hope that we will be your choice for lodging the next time you are in Burlington.

10/10 – Uitstekend

Ana

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Front desk is very courteous.
1 nacht verbleven in april 2024
Reactie van Therese GM op 23 apr 2024
Dear Ana,Thank you for your kind comments. I will be sure to let our staff know how much of an impact they made on your experience. We are always pleased to be your second home when you're in Burlington.Safe Travels!

6/10 – Redelijk

Laiken

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Therese GM op 19 apr 2024
Dear Laiken,Thank you for leaving a rating.

4/10 – Matig

Rebecca

Positief: Personeel en service
Negatief: Netheid
1 nacht verbleven in april 2024
Reactie van Therese GM op 19 apr 2024
Dear Rebecca,Thank you for leaving a rating.

10/10 – Uitstekend

MARK

Positief: Netheid, personeel en service
7 nachten verbleven in november 2023
Reactie van Therese Lundvall, General Manager op 6 feb 2024
Dear Mark,We are delighted to receive a 5-star rating from you! We hope to have you as our guest again, the next time you are coming to Burlington, WA.

8/10 – Goed

Amy

Reisde met huisdieren
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I stayed here for about a week in the room that accommodates pets. The room was not updated at all but it was cozy and had all of the amenities that I needed. I do feel that the room may have fleas. We come from colorado where we don't have fleas so I knew it wasn't my pet but it was clear there were. I think that rooms for pets should not have carpet. Especially in states that are known to have fleas. I love the in room coffee. There was no mention of the train, so it was a surprise when it went by. Startled all of us. Maybe the charge was a little high for the fact the you may be awakened by a train every night.
5 nachten verbleven in oktober 2023
Reactie van Therese GM op 4 nov 2023
Dear Amy,We appreciate your review and that you took the time to let us know of your recent experience. Although we found no evidence of fleas in the room, we took care to have it treated, as our guests' comfort (2 and 4 legged!) is paramount to us.

10/10 – Uitstekend

Arthur

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Therese GM op 29 sep 2023
Dear Arthur,We appreciate your rating! It delights us to know that we provided a great stay for you.Thank you for taking the time to let us know.

6/10 – Redelijk

Abel

Zakenreiziger
👍
1 nacht verbleven in september 2023
Reactie van Therese GM op 28 sep 2023
Dear Abel,Thanks for the thumbs up! We enjoy hearing that we provided a positive stay for you.

8/10 – Goed

Tmima

Reisde met een groep
Positief: Netheid, personeel en service
The room smelled like smoke and the curtain rod was not connected to the wall so it kept falling down. The room was clean and the receptionist was very nice.
1 nacht verbleven in september 2023
Reactie van Therese GM op 28 sep 2023
Dear Timima,Thank you for letting us know the positive things about your stay, and where we can focus on improving. Our goal is to provide a great value during guest visits, so we do hope you will give us another opportunity!

4/10 – Matig

Nathan

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very run down, not worth the price at all. There was what appeared to be fecal matter on the wall in the bathroom...
1 nacht verbleven in september 2023
Reactie van Therese GM op 28 sep 2023
Dear Nathan,Thank you for letting us know of your recent visit with us. I apologize that your stay was not as good as it should have been. We take all our guest comments to heart, whether we find the conditions mentioned or not.

4/10 – Matig

Nathan

well used old hotel, overpriced for the property but i get it.
1 nacht verbleven in augustus 2023
Reactie van Therese GM op 17 aug 2023
Nathan,Thank you for your review. Yes, we are celebrating being open since 1962! I do understand your disappointment in our rates for Rush Cup Weekend- the entire area is full due to the soccer tourney and normally we do not have such high rates...beats the 350.00+ rates at the other hotels, though!

8/10 – Goed

Jerry

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
It was a nice experience but way to pricy for what you get. No real negative comments to share.
1 nacht verbleven in augustus 2023
Reactie van Therese GM op 16 aug 2023
We appreciate your review, Jerry. Thank you for taking the time to let us know of your experience.

8/10 – Goed

Gerald

Reisde met familie
Positief: Netheid, voorzieningen
Room clean, bed comfortable. No hairdryer(no response to office when called). Noisy pipes in wall.
1 nacht verbleven in juli 2023
Reactie van Therese Lundvall, General Manager op 31 jul 2023
Dear Gerald,Thank you for letting us know about your recent stay with us. We will address your comments and appreciate hearing from you.

8/10 – Goed

Jay

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly and helpful.
2 nachten verbleven in juli 2023
Reactie van Sincerely, Therese Lundvall, General Manager op 31 jul 2023
Dear Jay,I am delighted to hear that our team was friendly and helpful and made your stay more enjoyable!

10/10 – Uitstekend

Scott

1 nacht verbleven in juli 2023
Reactie van Therese GM op 17 aug 2023
Dear Scott,We appreciate your 5-star rating! Thanks for taking the time to let us know we succeeded in providing a great stay for you.

6/10 – Redelijk

jacquelynn, Nanaimo

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van Therese Lundvall, GM op 25 jul 2023
Jacquelyn,Thank you for your rating!

10/10 – Uitstekend

Andrea

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice big room
1 nacht verbleven in juli 2023
Reactie van Sincerely, Therese Lundvall, General Manager op 31 jul 2023
Dear Andrea,We love the 5-star rating and hearing that our large rooms made your stay enjoyable.Thanks for letting us know!

4/10 – Matig

Phil

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van Therese L GM op 24 jul 2023
Phil,Thank you for leaving a rating.

8/10 – Goed

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay
The hotel is an older hotel, but quite comfortable and clean. Unfortunately the pool was closed and I wanted to swim, so didn't get to do that. This place, in spite of the address, is right beside the I5 main highway so it is noisy, but inside the room, it is significantly muffled. The rooms open out to a lovely garden courtyard at the back.
2 nachten verbleven in juli 2023
Reactie van Therese Lundvall, General Manager op 18 jul 2023
Thanks for you review and comments, David! We appreciate what our guests have to say.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
OK for the price.
It was in a really busy spot, but for the most part, it was clean and decent. Add a nice back door that went out to the courtyard to the nice swimming pool we wanted. But it was padlocked for some reason. We didn't get to go to the pool.
2 nachten verbleven in juni 2023
Reactie van Therese GM op 6 jul 2023
Dear Kathleen,Thank you for staying with us and leaving a review. We regret that our pool is shut down and will be removed this year. We have not listed it as an amenity for a couple of years and have removed all references and photos that we have access to. We will be replacing it with some exciting additions to our beautiful landscaped courtyard.

10/10 – Uitstekend

brian

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Just an average older motel
2 nachten verbleven in juni 2023
Reactie van Therese Lundvall, GM op 30 jun 2023
Brian,Thank you for your 5-star rating. We celebrated our 60 year anniversary last year, and are proud of our long history in Skagit Valley!

6/10 – Redelijk

Barbara

4 nachten verbleven in juni 2023
Reactie van Therese Lundvall, GM op 28 jun 2023
Dear Barbara,Thank you for your rating.

10/10 – Uitstekend

Jesus

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything is good
1 nacht verbleven in juni 2023
Reactie van Therese Lundvall, General Manager op 26 jun 2023
Dear Jesus,Thank you for your review! We are delighted that everything with your stay was good.

10/10 – Uitstekend

Jonathan

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quiet, clean, modern, affordable. I had a great stay.
1 nacht verbleven in juni 2023
Reactie van Therese Lundvall, General Manager op 16 jun 2023
Jonathan,We are delighted that your stay earned such an awesome review and rating!We hope that we see you again soon.

8/10 – Goed

Zac

Positief: Netheid, personeel en service
Nice place to stay
1 nacht verbleven in juni 2023
Reactie van Therese Lundvall, General Manager op 12 jun 2023
Zac,Thanks for your review! We hope to see you again.

8/10 – Goed

Kirk

2 nachten verbleven in juni 2023
Reactie van Therese Lundvall, General Manager op 6 jun 2023
Dear Kirk,Thanks for the rating! We hope to see you again.

10/10 – Uitstekend

Teresa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We enjoyed our one night stay, thank you. Dinner recommendation was excellent. Bed was comfortable. Room clean and well appointed. Loved that we had an end room it was quiet.
1 nacht verbleven in mei 2023
Reactie van Therese Lundvall, General Manager op 22 mei 2023
Teresa,Thank you so much for your kind words! We work hard to provide a delightful stay for our guests and it sounds like all our departments succeeded. I will share your review with the team, so they know their efforts are appreciated. We hope that in your future visits to our area, we can be your trusted lodging provider.

4/10 – Matig

Cheri

Negatief: Personeel en service
2 nachten verbleven in maart 2023
Reactie van Therese General Manager op 24 apr 2023
I'm not sure how you left a review when your reservation was cancelled and you were not a guest here?!?

10/10 – Uitstekend

KIM

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and affordable, convenient to lots of restaurants and stuff to do.
1 nacht verbleven in januari 2023
Reactie van Therese Lundvall, General Manager op 23 jan 2023
Dear Kim,Thank you so much for your wonderful review. We hope that we have an opportunity to serve your lodging needs again in the future.Safe Travels!

10/10 – Uitstekend

Kimberly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2022
Reactie van Therese, General Manager op 20 nov 2023
Dear Kimberly,We appreciate the 5-star rating! Thank you for being our guest and letting us know we provided a great stay.

10/10 – Uitstekend

Tim

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didn't like that no one was in the office after 11pm
Reactie van Therese Lundvall, General Manager op 8 dec 2022
Tim,Thank you for your review. We appreciate comments from our guests.

10/10 – Uitstekend

Gina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Convenient, Friendly, Helpful
This is a very nice Motel very conveniently located right next to the freeway it has been refurbished and it's absolutely beautiful the rooms are very comfortable and nicely decorated the amenities were top notch all of the equipment worked well and was in brand new condition and the staff was very friendly
3 nachten verbleven in december 2022
Reactie van Therese Lundvall, General Manager op 6 dec 2022
Dear Gina,What a wonderful review! We truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel the next time you visit our area.

8/10 – Goed

Richard, Langley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a door that opened to the pool area. It was a very pleasant green space.
1 nacht verbleven in december 2022
Reactie van Therese Lundvall, General Manager op 5 dec 2022
Dear Richard,We are delighted that you were pleased with the lovely courtyard area we have. It's a hidden gem, since it can't be seen from the road!We hope to see you again.

8/10 – Goed

Ray

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2022
Reactie van Therese Lundvall, General Manager op 21 nov 2022
Dear Ray,Thanks for letting us know we provided a good place for your stay!

6/10 – Redelijk

Sujin

1 nacht verbleven in november 2022

2/10 – Ontzettend slecht

Grace

Positief: Netheid
Negatief: Personeel en service
1 nacht verbleven in oktober 2022
Reactie van Therese Lundvall, General Manager op 1 nov 2022
Grace,We were not able to have you as our guest, since you did not satisfy our age requirement. I understand your disappointment at not being able to have a big party here, but we will not accept your review since it is very biased.

6/10 – Redelijk

Apollonia

Reisde met partner
Positief: Personeel en service
Staff is very friendly and helpful. We found some hair on the bedding, and the front desk lady promptly provided new sheet and pillow cases and help us changed. Front desk and dining area is nicely updated which created a bigger disappointment when we saw our room which was still quite dated (fridge and microwave is brand new though). The staff told us that the owner is slowly upgrading the place.
1 nacht verbleven in oktober 2022
Reactie van Therese Lundvall, General Manager op 20 okt 2022
Dear Apollonia,We appreciate you taking the time to provide us with such detailed feedback about yourstay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

4/10 – Matig

Vanessa

Positief: Personeel en service, voorzieningen
Negatief: Netheid
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Helen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good
Excellent
3 nachten verbleven in september 2022
Reactie van Therese Lundval, General Manager op 4 okt 2022
Dear Helen,Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and we are looking forward to having you again as a guest in the future.

4/10 – Matig

Alicia

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2022

8/10 – Goed

Walter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cocusa Motel was okay...
Dog friendly rooms available, so stayed at this motel. Nothing remarkably good or bad. Pool closed for the season. Within walking distance of grocery store. Included breakfast included instant oatmeal, cereal, hard-boiled eggs, pop tarts, coffee, juices, milk, and assorted to go items...
2 nachten verbleven in augustus 2022
Reactie van Therese Lundvall, General Manager op 18 aug 2022
Dear Walter, Thank you for your review. We value your comments and hope that our continuing improvements will make your next stay even better!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022
Reactie van Therese Lundvall, General Manager op 25 jul 2022
Dear Guest, Thank you for leaving us a rating! We hoe to see you again soon.

8/10 – Goed

Lyle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good solid old motel. Quite well kept. Friendly helpful staff.
2 nachten verbleven in juli 2022
Reactie van Sincerely, Therese Lundvall General Manager op 23 jul 2022
Dear Lyle, What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.

6/10 – Redelijk

Caleb

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The hot water wasn’t consistently hot, the pool was closed, advertised as having breakfast but all it was was pop tarts and granola bars
1 nacht verbleven in juli 2022
Reactie van Therese Lundvall, General Manager op 18 jul 2022
Dear Caleb, Thank you for leaving us a review and rating. I am sorry that you did not see the cereal, milk, yogurt, hard-boiled eggs, oatmeal, juice, tea, coffee, pies and other assorted pastries that we offer for breakfast. We have these available from 6Am to 10Am daily. We would be delighted to show you our breakfast area in the future.

10/10 – Uitstekend

Debra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great spot, lovely gardens- your ground room opens up onto them Upper rooms have a deck. Great staff!
1 nacht verbleven in juli 2022
Reactie van Therese Lundvall, General Manager op 18 jul 2022
Dear Debra, We appreciate your lovely review and rating! Thanks for letting us know that you appreciated our beautifully landscaped courtyard area and awesome team! We hope to see you again the next time you are visiting Burlington.

8/10 – Goed

Jacob

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very well kept property, with friendly staff.
1 nacht verbleven in juli 2022
Reactie van Therese Lundvall, General Manager op 14 jul 2022
Dear Jacob, Thanks for your rating! We hope we can make your stay even better the next time you are in Burlington.

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service en voorzieningen
Just needed a place to sleep.
1 nacht verbleven in juli 2022
Reactie van Therese Lundvall, General Manager op 13 jul 2022
Dear Paul, Thank you for your rating and review. We are glad to hear we provided what you were looking for!