Barbecue/picknickplaats
Beschikbaarheid controleren

Beoordelingen van Comfort Inn & Suites Burnet

3 out of 5
Comfort Inn & Suites Burnet
810 S Water Street, Hwy 281 South, Burnet, TX

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 330 van 621 beoordelingen" "
Gastenscore: 8 - Goed. 173 van 621 beoordelingen" "
Gastenscore: 6 - Redelijk. 54 van 621 beoordelingen" "
Gastenscore: 4 - Matig. 38 van 621 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 26 van 621 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Melissa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay
1 nacht verbleven in april 2024
Reactie van GM op 25 apr 2024
We are glad you enjoyed your stay with us.We look forward to seeing you again soon.

10/10 – Uitstekend

Carole

1 nacht verbleven in april 2024
Reactie van GM op 28 apr 2024
Thank you for taking the time to write a review.We value our guests feedback. We are glad to hear that your stay with us and look forward to seeing you again soon.

8/10 – Goed

Becky

1 nacht verbleven in maart 2024
Reactie van GM op 7 apr 2024
Thank you for taking the time to write a review. We value our guests feedback and happy you enjoyed your stay with us.

10/10 – Uitstekend

Joseph

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to our hiking area.
1 nacht verbleven in maart 2024
Reactie van GM op 12 mrt 2024
We are so glad you enjoyed your stay with us and we look forward to seeing you again soon

4/10 – Matig

Andrea

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten
I will never use this place again. There were few options for hotels in Burnet, TX, and the reviews weren't great...but not all were terrible. I should have 'listened' to the terrible. Upon walking into the room, I was greeted with a bunch of long black hair on the floor of the entryway. I checked the fridge to see if there was a freezer, only to find food still in it from another stay. The bathroom had the same hair on the floor and the shower had hair, literally, everywhere....on the walls, tub and curtain. The heater never worked, but I let it slide until it got pretty cold at night 3 days in. I let them know that the heater didn't work. I requested a cleaning that day...the same day they said maintenance would be there to fix the heater. I got back from work that night...and no heat and the room wasn't cleaned. I told the front desk that neither were done. I had to go get a space heater from them and take it to the room so that I could have heat and they assured me maintenance and housekeeping would be in the next day. I got back from work....still no working heater and STILL the room wasn't clean. I was livid and back downstairs I went. I asked if they even had housekeeping there as I still hadn't seen a single cart. I was told, "Yes, we do...but they only clean during the day." Really??? That is nothing new and still no excuse for why my room still hasn't been cleaned. I checked out 2 days later, with no working heater and room never being cleaned.
6 nachten verbleven in februari 2024
Reactie van Anna op 9 mrt 2024
Our sincere apologies, Thank you. I will check into this complaint. Again apologies

10/10 – Uitstekend

Daniel, Richmond

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice staff
2 nachten verbleven in maart 2024
Reactie van GM op 3 mrt 2024
We are so happy you enjoyed your stay with us at our hotel. We look forward to seeing you again soon.

2/10 – Ontzettend slecht

Sarah

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van GM op 3 mrt 2024
I’m sorry your stay your stay with us was unsatisfactory. I hope you give us another try and come stay with us again.

8/10 – Goed

Daniel

Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Internet didn't work. Called the help line, they said they would call me back. They never did
5 nachten verbleven in februari 2024
Reactie van GM op 23 feb 2024
Thank You for taking a time to write a review. We are looking into the situation of the internet and we are so sorry for any inconvenience. We do hope you give us another try and come to see what that's again

8/10 – Goed

Zhenyu

Positief: Netheid, staat van de accommodatie en faciliteiten
Na
1 nacht verbleven in januari 2024
Reactie van GM op 8 feb 2024
Thank you for taking the time to rate our hotel. We are so glad you enjoyed your stay with us. Look forward to seeing you again soon.

2/10 – Ontzettend slecht

Trashina

Zakenreiziger
Horrible
1 nacht verbleven in januari 2024
Reactie van GM op 22 jan 2024
I'm sorry your experience with us was unsatisfactory. If you could give us more information we can work on those issues. We do hope you give us another try and come stay with us again.

10/10 – Uitstekend

Ilse

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van GM op 22 jan 2024
We are so happy you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 – Uitstekend

Sandra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van GM op 13 jan 2024
We are glad you enjoyed yours stay with us and hope to see you again soon.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Satisfied stay
Hotel overall was very clean and comfortable.
2 nachten verbleven in januari 2024
Reactie van GM op 13 jan 2024
Thank you for your comments we value our guests feedback.

8/10 – Goed

Amanda

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van GM op 13 jan 2024
We are so happy you enjoyed your stay with us. Whenever your in town let us know we will be happy to make you a reservation.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van GM op 13 jan 2024
Thank you for taking the time to rate our hotel. So glad you enjoyed your stay with us and we look forward to seeing you again soon.

4/10 – Matig

Hector

Reisde met familie
Positief: Personeel en service
Negatief: Comfort kamer
HOT
Decent hotel, but AC would not kick in even on 60°. Very uncomfortable especially at night.
3 nachten verbleven in december 2023
Reactie van GM op 28 dec 2023
Thank you for taking the time to write a review. We are so sorry about your recent stay and the trouble you had with your ac. We have spoken to the maintenance depart so this dose not happen again. I hope you give us another try and come stay with us again.

10/10 – Uitstekend

Floyd

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
nothing in particular
1 nacht verbleven in december 2023
Reactie van GM op 18 dec 2023
We are so happy your stay with us was a great one. We look forward to seeing you again soon.

10/10 – Uitstekend

George

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay in Burnet!
Great stay in Burnet! Was perfect for our visit with family.
1 nacht verbleven in december 2023
Reactie van GM op 16 dec 2023
We are glad that you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 – Uitstekend

Jonathan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van GM op 16 dec 2023
Thank you for taking the time to write a review. We are happy you enjoyed your stay with us.

2/10 – Ontzettend slecht

Richard

1 nacht verbleven in december 2023
Reactie van GM op 13 dec 2023
Thank you for taking the time to write a review. We value our guest feedback. If you would just let us know what happened so we can work on it.

10/10 – Uitstekend

Rigoberto

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Showers don’t have a place to put soap ,shampoo and conditioner. You have to put them on the floor and that’s not comfortable to seniors or other people.
1 nacht verbleven in december 2023
Reactie van GM op 12 dec 2023
Thank you for taking the time to write a review. We will look into the shower situation. We do hope you come and visit us again

10/10 – Uitstekend

Justin

2 nachten verbleven in december 2023
Reactie van GM op 13 dec 2023
We are so happy you enjoyed your stay with us and look forward to seeing you again.

8/10 – Goed

silvia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van GM op 8 feb 2024
Thank you for rating your recent stay with us. It gives us such joy to know that your stay was a good one. We look forward to seeing you again soon.

10/10 – Uitstekend

Yang

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van GM op 5 dec 2023
Thank you for taking the time to rate our hotel. We are glad you enjoyed your stay with us and look forward to seeing you again.

10/10 – Uitstekend

Jodi

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Attending a wedding. Able to check in early to dress for wedding at hotel. Great oication
1 nacht verbleven in december 2023
Reactie van GM op 5 dec 2023
We are so happy you enjoyed your stay with us. We do our best to accommodate our guest when we can. We look forward to seeing you again soon.

10/10 – Uitstekend

Modesto

1 nacht verbleven in november 2023
Reactie van GM op 19 dec 2023
Thank you for taking the time to rate our hotel. We value our guests feedback and look forward to seeing you again.

10/10 – Uitstekend

Roxanne

Positief: Netheid, voorzieningen
Nice location, friendly staff. Onky problem was some difficulty with card entry.
1 nacht verbleven in november 2023
Reactie van GM op 28 nov 2023
Thank you for taking the time to write a review. We value our guest feed back and look forward to seeing you again soon.

8/10 – Goed

John

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very decent hotel!
1 nacht verbleven in november 2023
Reactie van GM op 28 nov 2023
So glad you enjoyed your stay at our hotel. Whenever you come back this way again just give us a call we will be happy to make you a reservation.

10/10 – Uitstekend

Steven

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great job
2 nachten verbleven in november 2023
Reactie van GM op 28 nov 2023
Thank you for we do our best to make our guests feel welcomed. We look forward to seeing you again soon.

10/10 – Uitstekend

James

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good breakfast, clean, friendly staff. Only complaint is that the beds are awfully high off the ground.
2 nachten verbleven in november 2023
Reactie van GM op 25 nov 2023
We are so glad you enjoyed your stay with us at our hotel. Our staff are always happy to make our guests feel welcomed. We look forward to seeing you again soon.

6/10 – Redelijk

Michelle

8 nachten verbleven in november 2023
Reactie van GM op 13 dec 2023
Sorry your stay with us was unsatisfactory. We do hope you give us another try and come visit us again.

10/10 – Uitstekend

Kevin, Texarkana

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly and convenient
1 nacht verbleven in november 2023
Reactie van GM op 19 nov 2023
Thank you for taking the time to rate our hotel. We are si glad you enjoyed your stay with us and look forward to seeing you again soon.

8/10 – Goed

Paula

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van GM op 19 nov 2023
Thank you for taking the time to rate our hotel. We value our guests feedback. We look forward to seeing you again soon.

10/10 – Uitstekend

Sergio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel is nice and clean
1 nacht verbleven in november 2023
Reactie van GM op 6 nov 2023
We are happy you enjoyed your stay with us. We hope to see you again soon.

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and efficient
2 nachten verbleven in oktober 2023
Reactie van GM op 23 okt 2023
We are so happy you enjoyed your stay with us. We take pride in doing our best to make our guests stay a good one.

6/10 – Redelijk

Mark

Positief: Personeel en service
4 nachten verbleven in oktober 2023
Reactie van GM op 23 okt 2023
Thank you for taking the time to rate our hotel. I hope you enjoyed your stay with us and look forward to seeing you again soon.

10/10 – Uitstekend

keith

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Gm op 18 okt 2023
Thank you for writing a review we value our guests feedback. We are happy you enjoyed your stay with usand look forward to seeing you again soon.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Good for an overnight stay.
The staff was friendly and the room was nice, breakfast was okay. The public areas were a little rough but the rooms were just fine.
1 nacht verbleven in oktober 2023
Reactie van GM op 16 okt 2023
Thank you for taking the time to write a review. We are glad you enjoyed your stay and hope you cone stay with us again soon

10/10 – Uitstekend

George

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
no problems with cleanliness, a very nice, comfortable room
1 nacht verbleven in oktober 2023
Reactie van GM op 9 okt 2023
Thank you for your compliments we work hard to give our guests a good experience.

4/10 – Matig

Carlie

Negatief: Netheid, staat van de accommodatie en faciliteiten
Older motel. Not very clean. Dirty walls. Mildew and hair in shower. Sink would not drain at all.
1 nacht verbleven in oktober 2023
Reactie van GM op 9 okt 2023
I'm sorry your stay with us was unsatisfactory, we do value our guests feedback. We have Spoken with the staff to improve on your concerns. We do hope you give us another try and stay with us again.

10/10 – Uitstekend

Kelly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van GM op 25 sep 2023
Thank you for taking the time to give us a review. We are so happy you enjoyed your stay with us and hope to see you again soon.

4/10 – Matig

Donald

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Not coming back.
The shower wouldn’t turn off. The door to the lady’s restroom near the breakfast room would not shut. The beds were too high off the floor for some one with mobility disabilities.
2 nachten verbleven in september 2023
Reactie van GM op 24 sep 2023
We are so sorry you didn't enjoy your stay with us. We are sorry for the shower being an issue, I do see that they came to resolve that issue for you. Your room was not a handicap room that is why your bed wasn't low. I'm sure if you needed that type of room we would have been happy to have switched you to one. We do hope you come and stay with us again.

10/10 – Uitstekend

Velena

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van GM op 13 sep 2023
We are so happy you enjoyed your stay with us and hope to see you again soon.

10/10 – Uitstekend

Timothy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van GM op 9 sep 2023
Thank you for taking the time to rate out hotel. We are so glad you enjoyed your stay with us and hope to see you again soon.

10/10 – Uitstekend

Juanita

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My room was clean, large, and well appointed. The lobby, breakfast/dining area was well arranged and inviting. The staff was friendly and helpful. The property is conveniently located near shopping, restaurants, and vacation activities.
4 nachten verbleven in september 2023
Reactie van GM op 7 sep 2023
Thank you for taking a moment to share your experience at our hotel with your recent stay. We are so pleased to hear you found it to your liking. We look forward to welcoming you back again soon.

10/10 – Uitstekend

Adam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
quiet, neat, clean
2 nachten verbleven in september 2023
Reactie van GM op 7 sep 2023
Thank you for providing feedback on your recent stay with us. We take pride in providing a clean and comfortable space for all our guests, so the staff appreciates that you noticed. We look forward to seeing you again soon.

6/10 – Redelijk

Lattis

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Easy access.
2 nachten verbleven in augustus 2023
Reactie van GM op 4 sep 2023
Thank you for your review If you could let us know a little more information so we can improve on that area would be helpful. Hope to see you again soon.

2/10 – Ontzettend slecht

mike

2 nachten verbleven in september 2023
Reactie van GM op 24 sep 2023
We apologize for your stay not being satisfactory. We hope that you give us another try and stay with us again.

10/10 – Uitstekend

Theresa

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023
Reactie van GM op 2 sep 2023
Thank you for your rating of our hotel we value every guests feedback. We look forward to seeing you again soon.

4/10 – Matig

William

Negatief: Comfort kamer
My A/C barely kept my room cool, I didn’t like the 150.00 security deposit because when they took it off my card it left me -60.00 in my account. I had to call family and borrow money to get back home on , the front desk lady needs to work on her people skills her name was Anna
1 nacht verbleven in augustus 2023
Reactie van GM op 2 sep 2023
Thank you for your review we value our guests feedback.I do apologize about the incidental hold, it is just an authorization that is returned back to you. I did speak to our Front desk so this does not happen again.