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Beoordelingen van Hilton at St George's Park, Burton Upon Trent

4 out of 5
Hilton at St George's Park, Burton Upon Trent
St George's Park, Newborough Road, Burton on Trent, England

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 464 van 755 beoordelingen" "
Gastenscore: 8 - Goed. 190 van 755 beoordelingen" "
Gastenscore: 6 - Redelijk. 63 van 755 beoordelingen" "
Gastenscore: 4 - Matig. 32 van 755 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 755 beoordelingen" "

9,4/10

Netheid

9,0/10

Personeel en service

9,0/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in mei 2019
Reactie van Alison Wallace, Hotel Administrator op 10 mei 2019
Thank you for taking a moment to rate your recent visit to Hilton St George's Park, it is much appreciated and we are pleased you enjoyed your time with us. We look forward to welcoming you back to our hotel again very soon and thank you for choosing to stay with us on this occasion. Kind regards

8/10 – Goed

Willers, Nederland

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Luxe
Lux verblijf prima bedden. Echter defecte TV en afvoer van wasbak. Problemen waren snel verholpen maar hadden aan de voorkant voorkomen kunnen worden. Locatie is nogal afgelegen.

10/10 – Uitstekend

Gurpreet

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
N/A
1 nacht verbleven in mei 2024

4/10 – Matig

Colm

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Alison Wallace, Hotel Administrator op 17 apr 2024
Hi ColmThank you for taking a moment to rate your visit to Hilton at St George's Park, it is appreciated, however, we are, of course, sorry that we did not meet with your expectations on this occasion.We very much hope that you may consider returning to our hotel again in the future and thank you for choosing to stay with us on this occasion.Kind regards

8/10 – Goed

Ollie

1 nacht verbleven in maart 2024
Reactie van Alison Wallace, Hotel Administrator op 22 apr 2024
Hi OllieThank you for taking a moment to rate your visit to Hilton at St George's Park, it is much appreciated and we sincerely hope you enjoyed your time with us. We look forward to welcoming you back again very soon and thank you for choosing to stay with us on this occason.Kind regards

10/10 – Uitstekend

Phil

1 nacht verbleven in maart 2024
Reactie van Alison Wallace, Hotel Administrator op 4 apr 2024
Hi PhilThank you for taking a moment to rate your visit to Hilton at St George's Park, it is much appreciated and we hope you enjoyed your time with us. We look forward to welcoming you back to our hotel again very soon and thank you for choosing to stay with us on this occasion.Kind regards

10/10 – Uitstekend

Tom

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic (literally)... 😁
Superb location to stay after visiting the NEC. Definitely worth visiting for anyone with more than a passing interest in football. Grand entrance hall and communal areas. Good health club and 17 meter pool. Sauna and steam room could be used by children aged 7 years and over with adults. Ice scrub and ice cold shower is also fun. Good quality and variety of food both at breakfast, and dinner.
2 nachten verbleven in februari 2024
Reactie van Alison Wallace, Hotel Administrator op 21 feb 2024
Hi TomThank you so much for taking a moment to provide feedback following your visit to Hilton at St George's Park, it is appreciated and we are delighted you enjoyed your time with us. We look forward to welcoming you back to our hotel again very soon and thank you for choosing to stay with us on this occasion.Kind regards

10/10 – Uitstekend

Danny

1 nacht verbleven in januari 2024
Reactie van Alison Wallace, Hotel Administrator op 15 jan 2024
Hi DannyThank you for taking a moment to rate your visit to Hilton at St George's Park, it is much appreciated and we are pleased you enjoyed your time with us. We hope to be able to welcome you back to our hotel again very soon and thank you for choosing to stay with us on this occasion.Kind regards

10/10 – Uitstekend

Tim

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent stay, staff were all very friendly, pool is great and the kids had a great time, although it's probably more set up for working trips than a family break but we've stayed as a family twice now and enjoyed the break. The birthday platter for our son's birthday was a nice touch.
1 nacht verbleven in januari 2024
Reactie van Alison Wallace, Hotel Administrator op 9 jan 2024
Hi TimMany thanks for taking the time to provide feedback following your visit to Hilton at St George's Park, it is much appreciated and we are delighted you enjoyed your time with us. We hope to be able to welcome you back to our hotel again very soon and thank you for choosing to stay with us.Kind regards

4/10 – Matig

Lisa

Positief: Netheid, personeel en service
Negatief: Voorzieningen
Booked as a treat for a friend very disappointed. This is not a spa the oool was full ..as its ooen to the public both sauna and Steam roo.s were also full so diudnt see the benefit of me booking overnight as ..we didnt use facilities..far to many people in pool area .
1 nacht verbleven in december 2023
Reactie van Alison Wallace, Hotel Administrator op 9 jan 2024
Hi LisaThank you for taking the time to provide feedback following your visit to Hilton at St George's Park, it is much appreciated. We are, of course, very sorry to hear that that you were unhappy with our spa facilities and please accept our sincere apologies for your disappointment on this occasion.Whilst our Spa facilities are not open to the general public, we do have many private Health Club Members who use these facilities alongside our hotel guests, and there are occasions when our Health Club & Spa are very busy, particularly at weekends and during school holidays.Once again, we are sorry that we did not meet with your expectations, however, we thank you for choosing to stay with us and we hope that you may consider returning at some point in the future.Kind regards

10/10 – Uitstekend

Steve

1 nacht verbleven in december 2023
Reactie van Alison Wallace, Hotel Administrator op 9 jan 2024
Hi SteveThank you for taking a moment to rate your visit to Hilton at St George's Park, it is much appreciated and we are pleased you enjoyed your time with us. We hope to be able to welcome you back again very soon and thank you for choosing to stay with us.Kind regards

10/10 – Uitstekend

Jonathon

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Alison Wallace, Hotel Administrator op 9 jan 2024
Hi JonathonThank you for taking a moment to rate your visit to Hilton at St George's Park, it is much appreciated and we are pleased you enjoyed your time with us. We hope to be able to welcome you back again very soon and thank you for choosing to stay with us.Kind regards

10/10 – Uitstekend

Alex

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Alison Wallace, Hotel Administrator op 5 feb 2024
Hi AlexThank you for taking the time to rate your visit to Hilton at St George's Park, it is much appreciated and we are pleased you enjoyed your time with us.We look forward to welcoming you back to our hotel again very soon and thank you for choosing to stay with us on this occasion.Kind regards

10/10 – Uitstekend

Dean

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van Alison Wallace, Hotel Administrator op 9 jan 2024
Hi DeanThank you for taking a moment to rate your visit to Hilton at St George's Park, it is much appreciated and we are pleased you enjoyed your time with us. We hope to be able to welcome you back again very soon and thank you for choosing to stay with us.Kind regards

8/10 – Goed

Bally

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Alison Wallace, Hotel Administrator op 9 jan 2024
Hi BallyThank you for taking a moment to rate your visit to Hilton at St George's Park, it is much appreciated and we hope you enjoyed your time with us. We hope to be able to welcome you back again very soon and thank you for choosing to stay with us.Kind regards

10/10 – Uitstekend

Tricia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Alison Wallace, Hotel Administrator op 9 jan 2024
Hi TriciaThank you so much for taking a moment to rate your visit to Hilton at St George's Park, it is appreciated and we are pleased you enjoyed your time with us. We look forward to welcoming you back again very soon and thank you for choosing to stay with us.Kind regards

8/10 – Goed

David

1 nacht verbleven in november 2023
Reactie van Alison Wallace, Hotel Administrator op 21 nov 2023
Hi DavidThank you for taking a moment to rate your visit to Hilton at St George's Park, it is much appreciated and we hope you enjoyed your time with us. We look forward to welcoming you back to our hotel again very soon and thank you for choosing to stay with us on this occasion.Kind regards

10/10 – Uitstekend

Gemma

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Alison Wallace, Hotel Administrator op 14 nov 2023
Hi GemmaThank you for taking a moment to rate your visit to Hilton at St George's Park, it is much appreciated and we are delighted you enjoyed your time with us. We look forward to welcoming you back to our hotel again very soon and thank you for choosing to stay with us on this occasion.Kind regards

10/10 – Uitstekend

Janette

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Alison Wallace, Hotel Administrator op 7 nov 2023
Hi JanetteThank you for taking a moment to rate your visit to Hilton at St George's Park, it is much appreciated and we are delighted you enjoyed your time with us. We hope to be able to welcome you back again very soon and thank you for choosing to stay with us on this occasion.Kind regards

10/10 – Uitstekend

Coral

1 nacht verbleven in oktober 2023
Reactie van Alison Wallace, Hotel Administrator op 30 okt 2023
Hi CoralThank you for taking a moment to rate your visit to Hilton at St George's Park, it is appreciated and we are pleased you enjoyed your time with us. We hope to be able to welcome you back to our hotel again very soon and thank you for choosing to stay with us on this occasion.Kind regards

10/10 – Uitstekend

Philip

1 nacht verbleven in oktober 2023
Reactie van Alison Wallace, Hotel Administrator op 30 okt 2023
Hi PhilipThank you for taking a moment to rate your visit to Hilton at St George's Park, it is appreciated and we are pleased you enjoyed your time with us. We hope to be able to welcome you back to our hotel again very soon and thank you for choosing to stay with us on this occasion.Kind regards

10/10 – Uitstekend

Carl

1 nacht verbleven in oktober 2023
Reactie van Alison Wallace, Hotel Administrator op 30 okt 2023
Hi CarlThank you for taking a moment to rate your visit to Hilton at St George's Park, it is appreciated and we are pleased you enjoyed your time with us. We hope to be able to welcome you back to our hotel again very soon and thank you for choosing to stay with us on this occasion.Kind regards

10/10 – Uitstekend

Carl

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Superb hotel and facilities
Superb hotel, very friendly staff and extremely helpful. Grounds are stunning. Facilities very good. Highly recommended
2 nachten verbleven in oktober 2023
Reactie van Alison Wallace, Hotel Administrator op 26 okt 2023
Hi CarlThank you for taking a moment to review your visit to Hilton at St George's Park, it is appreciated and we are delighted you enjoyed your time with us. We look forward to welcoming you back again very soon and thank you for choosing to stay with us on this occasion.Kind regards

10/10 – Uitstekend

Kyja

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely hotel, very helpful staff, will definitely stay again
1 nacht verbleven in oktober 2023
Reactie van Alison Wallace, Hotel Administrator op 26 okt 2023
Hi KyjaThank you very much for taking a moment to review your visit to Hilton at St George's Park, it is appreciated and we are delighted you enjoyed your time with us. We look forward to welcoming you back again very soon and thank you for choosing to stay with us on this occasion.Kind regards

6/10 – Redelijk

Jonathan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dissapointed
Firstly, staff absolutely fabulous , restaurant not ! After ordering a bottle of Sauvignon blanc we were advised staff gone to cellars, 50 minites later advised out of stock , pick another , we did, 15 minutes after that advised no Sauvignon blanc of any description, waitress very apologetic , alternative offered with £3 discount !! Too compound this , starter took 40 minutes to arrive with main course a further 40 minutes later, not the greatest quality when food arrived , for £200 we certainly expected so much more,definetely a let down , again though staff excellent 👍
1 nacht verbleven in oktober 2023
Reactie van Alison Wallace, Hotel Administrator op 25 okt 2023
Dear JonathanThank you very much for taking the time to provide feedback following your visit to Hilton at St George's Park, it is much appreciated, albeit we are very sorry to hear about your experience in our Restaurant. Your experience is by no means a true reflection of our usual service standards and please accept our sincere apologies for your disappointment on this occasion. I can assure you that your comments have been shared with the relevant members of our management team to review and address as appropriate.Once again, we are sorry that we did not meet with your expectations, but we thank you for bringing these matters to our attention and may we also thank you for choosing to stay with us.Kind regards

10/10 – Uitstekend

Nicola

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A Gem of a Hotel!
Great place to stay for a family. Lovely hotel with touches that make it feel really special. Also, amazing breakfast!
1 nacht verbleven in oktober 2023
Reactie van Alison Wallace, Hotel Administrator op 24 okt 2023
Hi NicolaThank you very much for taking the time to provide feedback following your visit to Hilton at St George's Park, it is much appreciated and we are delighted you enjoyed your time with us. We hope to be able to welcome you back to our hotel again very soon and thank you for choosing to stay with us on this occasion.Kind regards

8/10 – Goed

Christopher

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Alison Wallace, Hotel Administrator op 24 okt 2023
Hi ChristopherThank you for taking a moment to rate your visit to Hilton at St George's Park, it is much appreciated and we hope you enjoyed your time with us. We hope to be able to welcome you back to our hotel again very soon and thank you for choosing to stay with us on this occasion.Kind regards

4/10 – Matig

Moshin

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, comfort kamer
Disappointing
Very disappointed with mine and my sons stay at the Hilton. The beds both kept moving and moving noises as they weren’t secure. Could hear other guests while we were trying to get to sleep. Sound proofing not great. I called 4 times just to get a glass of milk. Wouldn’t stay here again
1 nacht verbleven in oktober 2023
Reactie van Alison Wallace, Hotel Administrator op 23 okt 2023
Dear MoshinThank you very much for taking the time to provide feedback following your visit to Hilton at St George's Park, it is much appreciated. We are very sorry to hear, however, about the issues you encountered and please accept our sincere apologies for the inconvenience and disappointment caused to you. Your experience is by no means a true reflection of our usual standards and I will ensure that your comments are shared with the relevant members of our management team to review and look into.Once again, we are very sorry that we did not meet with your expectations, but we thank you for bringing these matters to our attention and we thank you for choosing to stay with us on this occasion.Kind regards

8/10 – Goed

Nicola

Reisde met partner
Positief: Netheid
Gorgeous hotel but was disappointed to be told we needed to book a slot for the pool. When we did use the pool it was empty.
2 nachten verbleven in oktober 2023
Reactie van Alison Wallace, Hotel Administrator op 17 okt 2023
Dear NicolaThank you for taking the time to provide feedback following your visit to Hilton at St George's Park, it is much appreciated and we hope you enjoyed your time with us. We do apologise for any inconvenience caused to you in relating to booking a swim slot in our pool, we do implement the booking system on occasions when we have a a high volume of families staying with us, as demand to use this facility can be high and the booking system enables us to allow as many of our guests and members the opportunity to swim should they wish to.We very much hope to be able to welcome you back to our hotel again very soon and thank you for choosing to stay with us on this occasion.Kind regards

4/10 – Matig

Scott

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Not the standard is used to be
No water in room. Milk in room didn’t get replenished on the second day. Incorrect advice given by staff regarding pool access times for kids. Service in bar poor, had to clean my own plates and was given knifes with no forks! Also, Alarm clock in room was set for 6am so woke myself and my son up when we had arrived late the evening before.
2 nachten verbleven in oktober 2023
Reactie van Alison Wallace, Hotel Administrator op 17 okt 2023
Dear ScottThank you for taking the time to provide feedback following your visit to Hilton at St George's Park, it is much appreciated. We are, of course, very sorry to hear about the issues you encountered and please accept our sincere apologies for any inconvenience or disappointment caused to you. Your experience on this occasion is by no means a true reflection of our usual levels of service and I can assure you that your comments have been shared with the relevant members of our management team to review and address as appropriate.Once again, we are sorry that we did not meet with your expectations, however, we thank you for bringing these matters to our attention and thank you for choosing to stay with us.Kind regards

10/10 – Uitstekend

ROBERT

1 nacht verbleven in oktober 2023
Reactie van Alison Wallace, Hotel Administrator op 17 okt 2023
Hi RobertThank for taking a moment to rate your visit to Hilton at St George's Park, it is appreciated and we are delighted you enjoyed your time with us. We hope to be able to welcome you back to our hotel again very soon and thank you for choosing to stay with us on this occasion.Kind regards

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Alison Wallace, Hotel Administrator op 28 sep 2023
Thank you for taking a moment to rate your visit to Hilton at St George's Park, it is appreciated and we hope you enjoyed your time with us. We hope to welcome you back to our hotel again very soon and thank you for choosing to stay with us on this occasion.Kind regards

10/10 – Uitstekend

Roderick

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Alison Wallace, Hotel Administrator op 13 sep 2023
Hi RoderickThank you for taking a moment to rate your visit to Hilton at St George's Park, it is appreciated and we are delighted you enjoyed your time with us. We look forward to welcoming you back to our hotel again very soon and thank you for choosing to stay with us on this occasion.Kind regards

10/10 – Uitstekend

Mark

1 nacht verbleven in augustus 2023
Reactie van Alison Wallace, Hotel Administrator op 30 okt 2023
Hi MarkThank you for taking a moment to rate your visit to Hilton at St George's Park, it is appreciated and we are pleased you enjoyed your time with us. We hope to be able to welcome you back to our hotel again very soon and thank you for choosing to stay with us on this occasion.Kind regards

10/10 – Uitstekend

Darrell

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great service
A special thank you to Tom the barman who looked after my son and I as we nervously awaited my wedding day. Great job Tom. You really helped us relax.
1 nacht verbleven in september 2023
Reactie van Alison Wallace, Hotel Administrator op 6 sep 2023
Hi DarrellThank you very much for taking the time to review your recent visit to Hilton at St George's Park, it is appreciated and we hope you enjoyed your time with us. We hope to be able to welcome you back to our hotel again very soon and thank you for choosing to stay with us on this occasion.Kind regards

10/10 – Uitstekend

Marzena

1 nacht verbleven in augustus 2023
Reactie van Alison Wallace, Hotel Administrator op 6 sep 2023
Hi MarzenaThank you for taking a moment to rate your visit to Hilton at St George's Park, it is appreciated and we are pleased you enjoyed your time with us. We look forward to welcoming you back to our hotel again very soon and thank you for choosing to stay with us on this occasion.Kind regards

10/10 – Uitstekend

Habibul

2 nachten verbleven in augustus 2023
Reactie van Alison Wallace, Hotel Administrator op 5 sep 2023
Hi HabibulThank you for taking a moment to rate your visit to Hilton at St George's Park, it is much appreciated and we are delighted you enjoyed your time with us. We look forward to welcoming you back to our hotel again very soon and thank you for choosing to stay with us on this occasion.Kind regards

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Alison Wallace, Hotel Administrator op 23 aug 2023
Thank you for taking a moment to rate your visit to Hilton at St George's Park, it is appreciated and we hope you enjoyed your time with us. We hope to be able to welcome you back again very soon and thank you for choosing to stay with us on this occasion.Kind regards

10/10 – Uitstekend

Carly

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A quiet, clean, lovely hotel in a good location for festivals at Carton Park. The bar is fabulous and breakfast was great too.
1 nacht verbleven in augustus 2023
Reactie van Alison Wallace, Hotel Administrator op 22 aug 2023
Dear CarlyThank you very much for taking the time to review your visit to Hilton at St George's Park, it is much appreciated and we are delighted you enjoyed your time with us. We look forward to welcoming you back to our hotel again very soon and thank you for choosing to stay with us on this occasion.Kind regards

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Superb facilities, friendly staff and lovely environment. Only down side was some of the cleaning, especially when moving the chair in the room the cushion fell off and so did a lot of crumbs/dirt and tissue. Good nights sleep and breakfast was lovely with a good amount of choice.
1 nacht verbleven in augustus 2023
Reactie van Alison Wallace, Hotel Administrator op 22 aug 2023
Thank you very much for taking the time to provide feedback following your visit to Hilton at St George's Park, it is appreciated and your comments with regard to some of the cleaning are duly noted and have been shared with our Head of Housekeeping to review. We apologise for any disappointment caused to you.We very much hope that we may have an opportunity to welcome you back to our hotel again very soon and thank you for choosing to stay with us on this occasion.Kind regards

6/10 – Redelijk

Clara Mary-lee

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2023
Reactie van Alison Wallace, Hotel Administrator op 22 aug 2023
Dear Clara Mary-leeThank you very much for taking a moment to rate your visit to Hilton at St George's Park, it is much appreciated and we do hope you enjoyed your time with us. We hope to be able to welcome you back to our hotel again very soon and thank you for choosing to stay with us on this occasion.Kind regards

10/10 – Uitstekend

Heather

1 nacht verbleven in augustus 2023
Reactie van Alison Wallace, Hotel Administrator op 22 aug 2023
Hi HeatherMany thanks for taking a moment to rate your visit to Hilton at St George's Park, it is much appreciated and we are delighted you enjoyed your time with us. We look forward to welcoming you back to our hotel again very soon and thank you for choosing to stay with us on this occasion.Kind regards

10/10 – Uitstekend

Samantha

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Great family stay for Alton Towers
Great hotel, brilliant if anyone is into football. Friendly staff, lovely food, brilliant pool. Couldn’t fault it!
1 nacht verbleven in augustus 2023
Reactie van Alison Wallace, Hotel Administrator op 10 aug 2023
Hi SamanthaThank you very much for taking the time to provide feedback following your visit to Hilton at St George's Park, it is appreciated and we are delighted you enjoyed your time with us. We look forward to welcoming you back to our hotel again very soon and thank you for choosing to stay with us on this occasion.Kind regards

10/10 – Uitstekend

Paul

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Very comfortable and clean
1 nacht verbleven in augustus 2023
Reactie van Alison Wallace, Hotel Administrator op 9 aug 2023
Hi PaulThank you for taking the time to provide feedback following your visit to Hilton at St George's Park, it is much appreciated and we are pleased you enjoyed your time with us. We look forward to welcoming you back to our hotel again very soon and thank you for choosing to stay with us on this occasion.Kind regards

6/10 – Redelijk

Jonathan

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location - average experience
I was allocated (without being informed at check in) an accessible room. Would have been fine but was woken at 2am with an orange flashing light outside my bathroom. Not sure what made it turn on but runined my sleep and was unable to get back to sleep. I had the Riggatoni for dinner - was obviously pre-cooked and totally bland. Chicken burger at lunch was nice.
1 nacht verbleven in augustus 2023
Reactie van Alison Wallace, Hotel Administrator op 8 aug 2023
Dear JonathanThank you very much for taking the time to provide feedback following your visit to Hilton at St George's Park, it is much appreciated. We are, of course, sorry to hear about the issues you encountered with your room allocation and evening meal, therefore, please accept our sincere apologies for any inconvenience or disappointment caused to you. I can assure you that your comments have been shared with the relevant members of our management team to review and action as appropriate and we thank you for bringing these matters to our attention.Once again, we are very sorry that we did not meet with your expectations on this occasion, but we do hope that you may consider returning to our hotel again in the future and thank you for choosing to stay with us recently.Kind regards

10/10 – Uitstekend

PAUL

1 nacht verbleven in juli 2023
Reactie van Alison Wallace, Hotel Administrator op 22 aug 2023
Hi PaulThank you for taking a moment to rate your visit to Hilton at St George's Park, it is appreciated and we are pleased you enjoyed your time with us. We look forward to welcoming you back to our hotel again very soon and thank you for choosing to stay with us on this occasion.Kind regards

8/10 – Goed

ANTHONY

1 nacht verbleven in juli 2023
Reactie van Alison Wallace, Hotel Administrator op 4 jul 2023
Hi AnthonyThank you for taking a moment to rate your visit to Hilton at St George's Park, it is much appreciated and we hope you enjoyed your time with us. We look forward to welcoming you back to our hotel again very soon and thank you for choosing to stay with us on this occasion.Kind regards

10/10 – Uitstekend

Denise

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Alison Wallace, Hotel Administrator op 4 jul 2023
Hi DeniseThank you very much for your top rating following your visit to Hilton at St George's Park, we are delighted you enjoyed your stay and we look forward to welcoming you back to our hotel again very soon. Thank you for choosing to stay with us on this occasion.Kind regards

10/10 – Uitstekend

Norma

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023
Reactie van Alison Wallace, Hotel Administrator op 20 jun 2023
Hi NormaThank you for taking a moment to rate your visit to Hilton at St George's Park, it is much appreciated and we are delighted you enjoyed your time with us. We look forward to welcoming you back again very soon and thank you for choosing to stay with us on this occasion.Kind regards

10/10 – Uitstekend

Natasha

1 nacht verbleven in juni 2023
Reactie van Alison Wallace, Hotel Administrator op 20 jun 2023
Hi NatashaThank you for taking a moment to rate your visit to Hilton at St George's Park, it is much appreciated and we are delighted you enjoyed your time with us. We look forward to welcoming you back again very soon and thank you for choosing to stay with us on this occasion.Kind regards