Zitruimte lobby

Beoordelingen van Shilla Stay Haeundae

4 out of 5
Shilla Stay Haeundae
46, Haeun-daero 570beon-gil, Haeundae-gu, Busan

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 976 van 1690 beoordelingen" "
Gastenscore: 8 - Goed. 446 van 1690 beoordelingen" "
Gastenscore: 6 - Redelijk. 153 van 1690 beoordelingen" "
Gastenscore: 4 - Matig. 66 van 1690 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 49 van 1690 beoordelingen" "

8,8/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2022

8/10 – Goed

Eun Seob

2 nachten verbleven in april 2022

8/10 – Goed

Yuri

Zakenreiziger
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient
2 nachten verbleven in mei 2024

8/10 – Goed

AKIRA

Reisde met familie en kleine kinderen
Positief: Netheid
海が近くてよかった
3 nachten verbleven in mei 2024

10/10 – Uitstekend

jaeyong

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and well organized.
2 nachten verbleven in mei 2024
Reactie van SHILLASTAY HAEUNDAE op 11 mei 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

10/10 – Uitstekend

Editha

Reisde met familie
Convenient place, by the ocean
2 nachten verbleven in april 2024
Reactie van SHILLASTAY HAEUNDAE op 11 mei 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

10/10 – Uitstekend

Kyung Duk

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very nice hotel.
1 nacht verbleven in mei 2024
Reactie van SHILLASTAY HAEUNDAE op 11 mei 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

8/10 – Goed

MEI LING

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van SHILLASTAY HAEUNDAE op 11 mei 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

4/10 – Matig

ICHING

Reisde met partner, Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
總共入住三晚 第一晚就發生冷氣壞掉的情形 反應櫃檯後表示無法更換房間 可提供立扇使用 幸好天氣還不太熱 否則三晚沒冷氣真的太慘 辦理入住時櫃檯人員較無笑容 感覺沒服務熱忱 第二天下午準備好後出房間才按壓房務整理鈴 結果第三天一樣的時間明明未按鈴但房務人員卻頻繁狂按房鈴詢問何時會出門要打掃 已經打開門告知準備妥出門就會按鈴了 還是一直一直按門鈴然後要一個確切的時間 整個出門興致都被搞差了🙄
3 nachten verbleven in april 2024

8/10 – Goed

KAZUHIKO

Reisde met familie
値段相応。朝食は美味しかったです。 以上
5 nachten verbleven in april 2024
Reactie van SHILLASTAY HAEUNDAE op 11 mei 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

10/10 – Uitstekend

SUNGWOO

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
조식이 매우 좋았음
2 nachten verbleven in april 2024
Reactie van 신라스테이 해운대 op 11 mei 2024
고객님 안녕하십니까.저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다. 고객님께서 남겨주신 상세한 이용경험은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다. 남겨주신 격려와 칭찬의 말씀에 힘입어 앞으로도 저희 신라스테이는 신라호텔의 가치를 그대로 담은 비즈니스 호텔, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다.소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다.신라스테이 해운대총지배인 드림

10/10 – Uitstekend

Anthony

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to metro station. Beach is across the street. Lots of dining, shopping options. One thing we did not like was cleaning staff rearranging our personal belongings. Other than that a good place to stay.
4 nachten verbleven in april 2024
Reactie van Shilla Stay Haeundae op 1 mei 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

8/10 – Goed

Hock Chye

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the gym facilities and foods
7 nachten verbleven in april 2024
Reactie van Shilla Stay Haeundae op 1 mei 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

8/10 – Goed

LIn, Seoul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Shilla Stay Haeundae op 20 mei 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

10/10 – Uitstekend

Paolo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly, English speaking staff. Great view on Haeundae beach.
5 nachten verbleven in april 2024
Reactie van Shilla Stay Haeundae op 28 apr 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

10/10 – Uitstekend

Jaedon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van 신라스테이 해운대 op 28 apr 2024
고객님 안녕하십니까.저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다. 고객님께서 남겨주신 상세한 이용경험은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다. 남겨주신 격려와 칭찬의 말씀에 힘입어 앞으로도 저희 신라스테이는 신라호텔의 가치를 그대로 담은 비즈니스 호텔, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다.소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다.신라스테이 해운대총지배인 드림

4/10 – Matig

korea

1 nacht verbleven in april 2024
Reactie van 신라스테이 해운대 op 20 mei 2024
고객님 안녕하십니까.저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 고객님께서 남겨 주신 내용은 관련 부서와 향후 운영에 참고하도록 하겠습니다. 고객님께서 남겨주신 말씀은 앞으로 더욱 정성껏 고객님을 모시기 위한 귀중한 자료로 간직하겠으며, 앞으로 더욱 나은 서비스를 제공해 드릴 것을 약속드리겠습니다. 소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다.신라스테이 해운대총지배인 드림

8/10 – Goed

JEONGDEOK

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
全体的に良かった。
1 nacht verbleven in april 2024
Reactie van Shilla Stay Haeundae op 26 apr 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

10/10 – Uitstekend

Mary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What a great stay we had. Far enough from the party strip, but close enough to walk and enjoy the food alleys and beach. The accommodations were top notch, with a beautiful view of the sea.
2 nachten verbleven in maart 2024
Reactie van Shilla Stay Haeundae op 26 apr 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

8/10 – Goed

Nilaurys

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place, in front of the beach and close to many restaurants.
1 nacht verbleven in april 2024
Reactie van Shilla Stay Haeundae op 26 apr 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

10/10 – Uitstekend

Ping Ching

1 nacht verbleven in april 2024
Reactie van SHILLASTAY HAEUNDAE op 11 mei 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

10/10 – Uitstekend

Seoyoung

1 nacht verbleven in april 2024
Reactie van 신라스테이 해운대 op 11 mei 2024
고객님 안녕하십니까.저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다. 고객님께서 남겨주신 상세한 이용경험은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다. 남겨주신 격려와 칭찬의 말씀에 힘입어 앞으로도 저희 신라스테이는 신라호텔의 가치를 그대로 담은 비즈니스 호텔, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다.소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다.신라스테이 해운대총지배인 드림

6/10 – Redelijk

MOONSUK

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
업그레이드에 대한 설명이 없었고, 객실은 넓고 좋아요
2 nachten verbleven in april 2024
Reactie van 신라스테이 해운대 op 26 apr 2024
고객님 안녕하십니까.저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다. 고객님께서 남겨주신 상세한 이용경험은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다. 남겨주신 격려와 칭찬의 말씀에 힘입어 앞으로도 저희 신라스테이는 신라호텔의 가치를 그대로 담은 비즈니스 호텔, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다.소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다.신라스테이 해운대총지배인 드림

10/10 – Uitstekend

yamamoto

1 nacht verbleven in april 2024
Reactie van Shilla Stay Haeundae op 11 mei 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

10/10 – Uitstekend

JungHo

1 nacht verbleven in april 2024
Reactie van 신라스테이 해운대 op 11 mei 2024
고객님 안녕하십니까.저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다. 고객님께서 남겨주신 상세한 이용경험은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다. 남겨주신 격려와 칭찬의 말씀에 힘입어 앞으로도 저희 신라스테이는 신라호텔의 가치를 그대로 담은 비즈니스 호텔, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다.소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다.신라스테이 해운대총지배인 드림

10/10 – Uitstekend

yamamoto

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Shilla Stay Haeundae op 26 apr 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

10/10 – Uitstekend

Spencer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Shilla Stay Haeundae op 26 apr 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

6/10 – Redelijk

Eun A

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A major issue with this hotel is the batting cages located right next to the hotel. The noise coming from the batting cages was really loud, and since it's opened all day/night, it was noisy even at 3 am!
1 nacht verbleven in april 2024
Reactie van Shilla Stay Haeundae op 26 apr 2024
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the noise you experienced during your stay at our hotel. We have already forwarded you complaint to the concerned team for consideration. They will be improved as soon as possible after looking into your complaint.We are carefully reviewing your comments, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Shilla Stay Haeundae

8/10 – Goed

Robert

Fairly clean. Warm and the AC wasn’t available in the room until 2pm. Overall decent experience. Like the location
2 nachten verbleven in april 2024
Reactie van Shilla Stay Haeundae op 26 apr 2024
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced due to A/C during your stay at our hotel. We have already forwarded you complaint about air conditioning during the change of seaseon to the concerned team for consideration. They will respond as soon as possible after looking into your complaint.We are carefully reviewing your suggestions, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

10/10 – Uitstekend

Adrianne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
4 nachten verbleven in april 2024
Reactie van Shilla Stay Haeundae op 26 apr 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

10/10 – Uitstekend

Nena

1 nacht verbleven in april 2024
Reactie van Shilla Stay Haeundae op 1 mei 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

4/10 – Matig

Annette

Reisde met een groep, Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property was dark and dismal inside -it didn’t seem welcoming at all with the black paint. It needs fresh bright coat of paint that is soothing to the eye. The rooms are old and outdated. My room had a great view but the beds are not comfortable and cabinetry was old and worn out.
1 nacht verbleven in april 2024
Reactie van Shilla Stay Haeundae op 26 apr 2024
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced during your stay at our hotel.We are carefully reviewing your comments, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

10/10 – Uitstekend

KA CHING

2 nachten verbleven in april 2024
Reactie van Shilla Stay Haeundae op 26 apr 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

2/10 – Ontzettend slecht

Annette

Reactie van Shilla Stay Haeundae op 26 apr 2024
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced during your stay at our hotel.We are carefully reviewing your comments, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

8/10 – Goed

TAKESHI

1 nacht verbleven in april 2024
Reactie van Shilla Stay Haeundae op 26 apr 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

8/10 – Goed

Caleb

Positief: Netheid, staat van de accommodatie en faciliteiten
Short staff
2 nachten verbleven in maart 2024
Reactie van Shilla Stay Haeundae op 26 apr 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

10/10 – Uitstekend

Laurel

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Prime Location
2 nachten verbleven in maart 2024
Reactie van SHILLASTAY HAEUNDAE op 6 apr 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Shilla Stay Haeundae

10/10 – Uitstekend

Desmond

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The ocean view is awesome!
4 nachten verbleven in maart 2024
Reactie van Shilla Stay Haeundae op 30 mrt 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Shilla Stay Haeundae

8/10 – Goed

Joanne

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The check in process was a first for me. You had to get into a queue with a Korean number, which I didn’t have. Someone did help but it was confusing at first. I noticed a lot of ppl walk up to front desk to check in, for a while then to learn they needed to “get a number”, which delayed them even more. The wait was about 15-20 min but they were very friendly. They didn’t k ow about the complimentary drinks I was suppose to get each day and just ended up handing me 2 coffee coupons. The rooms were a bit dated and the wallpaper was bubbling in spots but I chalked that up to being right by the beach. Amenities in the room, were good. Hotel was very close to main strip and night food market area. Beach is right across the street. Pricing was comparable to room. I would stay there again.
3 nachten verbleven in maart 2024
Reactie van Shilla Stay Haeundae op 30 mrt 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Shilla Stay Haeundae

10/10 – Uitstekend

Hannah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay here. It was clean and safe. The room was very nice. We paid the upgrade for an ocean view and it was definitely worth it. There is a cafe and a convenience store attached to the hotel which has the essentials like small breakfast and snack items if you decide not to get the buffet. Would highly recommend
4 nachten verbleven in maart 2024
Reactie van Shilla Stay Haeundae op 30 mrt 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Shilla Stay Haeundae

8/10 – Goed

Brian

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to the bench. Near transit. Easy to call a cab.
3 nachten verbleven in maart 2024
Reactie van Shilla Stay Haeundae op 30 mrt 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Shilla Stay Haeundae

6/10 – Redelijk

alicia

Reisde met een groep
I only stayed here for 2 days and the location was very nice and convenient. The check in process was not very good. There aren't any clear instructions and you are supposed to go up to a machine on the side of the lobby to check in if you have a Korean phone. If you don't have a Korean phone then they manually assign a number to you. The problem is that they call out the numbers in Korean and it is very easy to get skipped which happened to another foreign guest. I had to get up several times to make sure I wasn't skipped. It took almost 45 minutes of waiting in the lobby to check in. There were about 30 people waiting non the lobby to check in. I am sure with current modern technology they can make the process easier.
2 nachten verbleven in maart 2024
Reactie van Shilla Stay Haeundae op 30 mrt 2024
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced during your stay at our hotel. We have already forwarded you complaint to the concerned team for consideration. They will respond as soon as possible after looking into your complaint.We are carefully reviewing your comments, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Shilla Stay Haeundae

10/10 – Uitstekend

Kazuhiro

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
朝食が充実してとても良かった👍
1 nacht verbleven in maart 2024
Reactie van Shilla Stay Haeundae op 20 mei 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

10/10 – Uitstekend

Joanna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and nice facility. Staff is very helpful.
2 nachten verbleven in maart 2024
Reactie van Shilla Stay Haeundae op 25 mrt 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Shilla Stay Haeundae

2/10 – Ontzettend slecht

??

1 nacht verbleven in maart 2024
Reactie van Shilla Stay Haeundae op 26 apr 2024
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced during your stay at our hotel.We are carefully reviewing your comments, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

4/10 – Matig

Geraldine

1 nacht verbleven in maart 2024
Reactie van Shilla Stay Haeundae op 26 apr 2024
Dear Valued Customer We would like to express our sincere thanks for your warm concern towards Shilla Stay. First of all, we sincerely apologize for the inconvenience you experienced during your stay at our hotel.We are carefully reviewing your comments, and we promise to make further improvements and serve you better. We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

10/10 – Uitstekend

Lee

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Hotel is near the beach.
3 nachten verbleven in maart 2024
Reactie van Shilla Stay Haeundae op 25 mrt 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Shilla Stay Haeundae

10/10 – Uitstekend

Hyun-Jin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We enjoyed our stay at Shilla Stay! Great views and amenities. We appreciated the clean and modern arrangement. The staff were friendly and helpful. We will definitely come again!
4 nachten verbleven in maart 2024
Reactie van SHILLASTAY HAEUNDAE op 18 mrt 2024
Dear Valued Customer First of all, we would like to express our sincere thanks for your warm comments about Shilla Stay. We are all really happy to hear that you had a memorably good time during your stay with us.The kind comments you left about your experience during your stay will be of great help to those who are planning to use Shilla Stay. As always, your compliments and words of encouragement inspire us to serve you better by making Shilla Stay a more attractive hotel you would like to revisit, as a business hotel bearing the values of Hotel Shilla.We deeply appreciate your valuable comments again and sincerely wish you and your family good health and peace.General Manager Haeundae, Shilla Stay

10/10 – Uitstekend

younjoo

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
직원들이 매우 친절하고 교통도 좋고 렌탈을하니 차를 호텔까지 가져다 주어요. 짐 배송서비스까지 여러가지로 편안한 여행이었습니다.
2 nachten verbleven in maart 2024
Reactie van 신라스테이해운대 op 18 mrt 2024
고객님 안녕하십니까.저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 고객님께서 저희 신라스테이에서 머무르셨던 시간이 좋은 기억으로 남으셨다니 저희 임직원 모두 진심으로 기쁘게 생각하고 있습니다. 고객님께서 남겨주신 상세한 이용경험은 저희 신라스테이를 이용하실 계획인 다른 분들께도 큰 도움이 되리라 생각됩니다. 남겨주신 격려와 칭찬의 말씀에 힘입어 앞으로도 저희 신라스테이는 신라호텔의 가치를 그대로 담은 비즈니스 호텔, 항상 설렘이 있고, 방문하고 싶은 호텔로 고객님께 다가갈 수 있도록 하겠습니다.소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다.신라스테이 해운대총지배인 드림

6/10 – Redelijk

Huntea

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van 신라스테이해운대 op 12 mrt 2024
고객님 안녕하십니까.저희 신라스테이에 항상 따뜻한 관심과 애정을 가져주셔서 감사드립니다. 고객님께서 남겨주신 말씀은 앞으로 더욱 정성껏 고객님을 모시기 위한 귀중한 자료로 간직하겠으며, 앞으로 더욱 나은 서비스를 제공해 드릴 것을 약속드리겠습니다. 소중한 말씀에 다시 한번 감사를 드리오며 가족 여러분의 건강과 평안을 진심으로 기원합니다.신라스테이 해운대총지배인 드림