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Beoordelingen van Ramada by Wyndham Butte

2.5 out of 5
Ramada by Wyndham Butte
2100 Cornell Ave, Butte, MT

Beoordelingen

6,0
Gastenscore: 10 - Uitstekend. 184 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 214 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 197 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 202 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 207 van 1004 beoordelingen" "

6,2/10

Netheid

7,2/10

Personeel en service

6,2/10

Voorzieningen

5,6/10

Staat van de accommodatie en faciliteiten

6,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Eduard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Vriendelijk personeel, ontbijt aan de karige kant
2 nachten verbleven in september 2023
Reactie van Manager op 30 sep 2023
Hello,Thank you for staying with us and we want to apologize about breakfast being a little less than normal. We hope you visit us in the future and are glad you enjoyed your stay.

8/10 – Goed

Eduard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023
Reactie van Manager op 3 okt 2023
Thank you for staying with us. We appreciate your feedback.

6/10 – Redelijk

Terri

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was convenient to things in town. Parking - space available very close to our room.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Maurizio, Bologna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Buon hotel vicino a tutto.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Wesley

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Checked into the hotel to find signage around the property dictating what guests can and cannot do. Once in the room found the bathtub to have spots of black mold around its rim & pillowcases unclean. Would have complained had we not found all these issues when staff was nowhere to be found on the property. Would not reccomend staying here.
1 nacht verbleven in mei 2024

6/10 – Redelijk

Siu Yuen

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Stay there for several hours
1 nacht verbleven in april 2024

4/10 – Matig

Wm

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
I’m sure due to lack of help the property and room weren’t very clean, coffee makings “no pot”. No service.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Stephen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pretty hard to find something to complain about here. Room clean and comfortable. Bathroom was good and clean. Breakfast bar was good. Hotey is close to I-90.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Troy

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The Hotel is ginormous and very clean, the room is huge and I got it on the cheap, I checked in very late due to work out of town and the staff was very accommodating. Good cable channels, good large bed, very rustic furniture, great for a hangout spot.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Steve

Zakenreiziger, Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Filthy lobby and hallways. No elevator. Drive around building to park and enter per instruction from staff and door B-2 doesn’t work with key card. Had to walk around and go in through front. Then card didn’t work in room and had to go back twice. Room was filthy and toilet was running all night. Tried calling and no answer. I left voicemail which wasn’t returned.
1 nacht verbleven in mei 2024
Reactie van Manager op 15 mei 2024
We are very sad to hear that there were issues you may have experienced during your stay. We have investigated your complaint and remedied anything we may have found. We appreciate your feedback.

4/10 – Matig

Martha

Positief: Voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Toilet uncleaned -- small pieces of feces in bowl and its rim. Hallway littered with detritus -- vacuuming obviously a few weeks over due. Faint, unpleasant smell, as of dust in room and hall. Dust on surfaces. Front desk staff on the unfamiliar with procedures to address my concerns, but super friendly, accommodating, and apologetic. I was offered a feces-free rom? but all other concerns above remained, so I canceled my stay and decamped for a better hotel across the street (Holiday Inn Wxpress)
1 nacht verbleven in mei 2024

4/10 – Matig

Ed

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hallways appeared to never be vacuumed. The exercise room had what looks like drywall Dust on floor and colt cigar butts on the floor. The door was open as if to say ‘we are open’. The sauna/steam room was filled w paint cans. There are signs for extra charges - towels from pool in room, luggage cart in room, taking food from breakfast bar (yet not enough staff to Even have food In breakfast bar ). The doors to rooms are not adjusted correctly and therefore have gaping areas. A/c works intermittently. The mattresses were very soft and sagging. Quite a run down hotel. Certainly not up to the standard they allude to in their ads. Below average accommodations
1 nacht verbleven in mei 2024

4/10 – Matig

Jayme, Grande Prairie

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
I booked a room that they apparently didnt have, they called me to ask if I like a king suite or a double queen and i choose the king suite. When getting there after driving 16hrs they then informed me that they didnt have ant king suites left and i would have to take the double queen room for the price that i paid online for tge king 1 bedroom suite i had booked... I was a total rip off. I wasnt even offered a lower rate or a discount for all this troubles.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Janice

Reisde met partner
Positief: Personeel en service
The bathroom needs to be demolished looks like mold in tile around tub.
1 nacht verbleven in mei 2024

4/10 – Matig

Tom

Reisde met partner
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The bed was so high and uncomfortable, that I couldn't sleep at all. My husband got a stepping stool for me, but it still didn't he,p much. I am to short and too old and these beds are made for Young people or tall once, like my husband. What are short and old once do if they need a Motel room ?? It would be nice if a room would have 2 chairs and a little table, so 2 people could sit at the same time and not taking turns, The bathroom was so small, that you have to step in the bathtub in order to close the door, For breakfast their were no trays available in order to get some food and coffee to your room....but the staff was nice and helpfull. Not enough toilettpaper and not enough tissues. It is unbelievable for a Ramada Inn. We finally got our own tissues and toilettpaper out of the car and had some breakfast on the ironing board......
1 nacht verbleven in mei 2024
Reactie van Manager op 15 mei 2024
We are very sorry that the room you booked isn't available, it's not even in our inventory of rooms so we are unsure how this was even possible to book. All our king rooms have desks and a 2 queen bed room has a table and 2 chairs. We also would've been more than happy to replenish your toiletries if we would've known you needed them. We do appreciate your feedback it helps us to correct anything that maybe become an issue in the future.

2/10 – Ontzettend slecht

Rita

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Kenneth

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

4/10 – Matig

Matthew

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

8/10 – Goed

Richard

Reisde met partner
Positief: Personeel en service
This motel was a good price. They were accommodating in storing our e-bikes in a locked room near the main lobby. The staff were friendly and helpful. Overall the building is older and a little rundown. We were only staying the night as we headed home so was ok.
1 nacht verbleven in mei 2024
Reactie van Manager op 10 mei 2024
We appreciate your feedback and we hope you visit us again.

8/10 – Goed

Carmelita

Reisde met familie
Positief: Netheid, voorzieningen
Negatief: Personeel en service
Didn’t have access to the tv due to there being no more working remotes for that specific tv.
1 nacht verbleven in maart 2024
Reactie van Manager op 8 mei 2024
We are very sorry to hear that, we have looked into this and have corrected that issue with the TV. We hope you visit us again and we appreciate your feedback.

4/10 – Matig

Cori

Negatief: Netheid, staat van de accommodatie en faciliteiten
This property looks like it should be torn down. They are trying to renovate but the improvements just mask the overall problem. Many of the rooms smelled so bad people in our party had to request new rooms.
1 nacht verbleven in april 2024
Reactie van Manager op 9 mei 2024
We are saddened to hear that you were not happy with your stay and we hope you give us the chance to provide a more positive guest experience. We appreciate your feedback.

4/10 – Matig

Mikela

Zakenreiziger, Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
This hotel is one of the worst I’ve stayed in, in a long time! So dirty, beat up, and just all together not clean or stocked. The rooms had limited towels… and we’re so beat up. Floors not swept/mopped. Built up dust on the walls, under the bed, not clean…. Bathroom floor uneven, and creaked. Tub didn’t drain… just not a pleasant stay at all. Would not recommend even for the price.
1 nacht verbleven in april 2024
Reactie van Manager op 9 mei 2024
We are sorry to hear that you weren't happy with the improvements made to our hotel recently. We hope you give us another chance to provide a better guest experience.

8/10 – Goed

brad

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
It was a short stay, got in late and left early. It accommodated us for the need. Breakfast was good enough. Hotel was quite and decorated nicely.
1 nacht verbleven in maart 2024
Reactie van Manager op 20 apr 2024
Thank you for staying with us. We appreciate your feedback.

10/10 – Uitstekend

darlene

1 nacht verbleven in april 2024
Reactie van Manager op 9 mei 2024
Thank you for choosing to stay with us and we hope to see you again soon. We appreciate your feedback.

4/10 – Matig

Troy

Negatief: Netheid
There was spoiling food in the refrigerator, the hardwood floors were not vacuumed and for the toilet to flush you had to hold the handle down until it was done.
3 nachten verbleven in april 2024
Reactie van Manager op 8 apr 2024
Thank you for your feedback, your concerns have been addressed.

6/10 – Redelijk

Jamie

Negatief: Netheid, staat van de accommodatie en faciliteiten
Outdated and main areas filthy
1 nacht verbleven in april 2024
Reactie van Manager op 8 apr 2024
Thank you for your feedback

4/10 – Matig

K.

Reisde met partner, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Deposite was kept one out of 4 nights
1 nacht verbleven in april 2024
Reactie van Manager op 8 apr 2024
Thank you for your feedback and upon looking into this all your deposits were returned to you in full.

6/10 – Redelijk

Andrew

Reisde met partner
Positief: Personeel en service
Overall decent stay in a pinch, can tell the property needs some TLC leaky toilet etc
1 nacht verbleven in maart 2024
Reactie van Manager op 8 apr 2024
Thank you for letting us know about your experience, we hope you visit us again when our updates are complete

6/10 – Redelijk

David

Reisde met partner
Negatief: Personeel en service
Not friendly
1 nacht verbleven in maart 2024
Reactie van Manager op 8 apr 2024
We are very sorry to hear this as we are normally very friendly. This will be addressed immediately. Thank you for letting us know.

10/10 – Uitstekend

Christine, Butte

1 nacht verbleven in maart 2024
Reactie van Manager op 9 mei 2024
Thank you for staying with us , we appreciate your feedback and we hope to see you again soon.

8/10 – Goed

John

2 nachten verbleven in maart 2024
Reactie van Manager op 8 apr 2024
Thank you for your feedback

8/10 – Goed

Kathryn

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
The check in process and the Front desk staff were friendly and helpful. The bathroom was very small and the hotel was very noisy until about 3:00 am!
1 nacht verbleven in maart 2024
Reactie van Manager op 25 mrt 2024
We are very sorry about the noise over the weekend st Patrick's Day is a big thing here and we tried our best to keep everyone in check. Thank you for the feedback.

2/10 – Ontzettend slecht

Kat

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Manager op 8 apr 2024
Thank you for your feedback

4/10 – Matig

Cynthia

No shower curtain..couldn’t get tv to work…hallway dirty with some liquid spilled.
1 nacht verbleven in maart 2024
Reactie van Manager op 25 mrt 2024
Thank you for letting us remedy those issues for you immediately. We hope you visit again.

6/10 – Redelijk

Jasmine

Reisde met familie
Positief: Personeel en service
Under renovation so was dusty. The fitness area was very disappointing…two rusty machines and a weight rack with no weights.
1 nacht verbleven in maart 2024
Reactie van Manager op 25 mrt 2024
Thank you for the feedback and we apologize for the dust and our fitness room being closed. We are under renovations and we are currently moving and renovating the fitness room. We hope you visit us again.

2/10 – Ontzettend slecht

Kylie

Reisde met een groep, Reisde met partner, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First arriving there the staff did not understand the credit card number being different due to me booking through a 3rd party online website. Second the hotel smells like cigarettes and is very musty. The hotel appliances (fridge, microwave and outlets) did not work and the fridge smelt so bad. Third the staff and manager accused my guests (family and friends) of things that were not true and they were very rude about it and never apologized about the accusations after finding out it wasn’t true. They stormed into the room while someone was in the bathroom and forced them to come out of the bathroom all to accuse him of something that wasn’t true and was proven to be not true. They gossiped about the accusation to all the rest of the staff “cleaners” even thought they should have never been involved. I was highly disappointed and hope they treat their future guests no matter the age group with more respect. After all people are paying for rooms that weren’t even in working order and never cause any issues.
2 nachten verbleven in maart 2024
Reactie van Manager op 25 mrt 2024
Hello we are very sorry to hear that you were unhappy with your stay due to staff trying to locate the drug users in your group. I can say that no one stormed into your room and that the door was left open and 2 staff call out into the room due to the smell coming from inside. The guy I. The bathroom opened the door with a lighter in his hand. Weither you know what your friends do or not is not our concern, our concern is for the children staying at our hotel that are subjected to what your friend was doing and it is toxic and harmful. Our other cleaners up on that floor overheard you all talking about it in your room and then the guy seeking out any staff member that would listen to plead his case was quite a give away of guilt. Next time you stay somewhere please think of your surroundings and the kids that maybe around your room before unwillingly subjecting them to harmful substances. Thank you for your feedback.

10/10 – Uitstekend

Hannah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Decent room for a good price. Very friendly front desk staff
1 nacht verbleven in maart 2024
Reactie van Manager op 25 mrt 2024
Thank you for recognizing our staff we appreciate your feedback. We hope to see you again.

8/10 – Goed

Mcbeth

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Manager op 8 apr 2024
Thank you for your feedback

2/10 – Ontzettend slecht

Brittany

1 nacht verbleven in maart 2024
Reactie van Manager op 4 mei 2024
We are sorry to hear that you were not happy with your stay. We appreciate your feedback and we hope you will give us another chance to provide a better experience in the future.

4/10 – Matig

Ryan

Reisde met partner
Positief: Voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Our floors had a bunch of dirt on them and the bed had dirt in the sheets. The location of the room was unfortunate on our end because a bunch of people were trying to destroy the vending machine and making a ton of noise. We called the front desk and yelled at the group of guys but it continued through the night.
1 nacht verbleven in maart 2024
Reactie van Manager op 25 mrt 2024
We are very sorry for the group of drunk guys that were trying to destroy our vending machine. Upon investigating in the morning we found what room they were in and we charge them and make sure that they left that day. Saint Patrick's Day is it big holiday in this town does not give them the right to disturb other guests or try to destroy others property. We do really apologize that you were Disturbed and we hope to see you again sometime when there's not a bunch of drunken college kids running around.

2/10 – Ontzettend slecht

Bob

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nothing we liked, very dirty, noisy, no elevator to 2nd floor, carpets haven't been vacuumed, large flooded area in parking lot. Dirtiest place I've ever stayed at.
1 nacht verbleven in maart 2024
Reactie van Manager op 25 mrt 2024
We are terribly sorry you felt that you stay wasn't up to your standards we are currently under a remodel and you must have been in the wing that has not been remodeled yet. We do apologize for any inconvenience this may have caused you and we hope you give us another chance in the future.

4/10 – Matig

Hansel

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Needs a vacuum
4 nachten verbleven in maart 2024
Reactie van Manager op 25 mrt 2024
Thank you for your feedback.

6/10 – Redelijk

Cynthia

2 nachten verbleven in februari 2024
Reactie van Manager op 8 apr 2024
Thank you for your feedback

10/10 – Uitstekend

Claire

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Check in was quick and breakfast was better than most.
1 nacht verbleven in februari 2024
Reactie van Manager op 7 mrt 2024
Thank you for staying with us. We hope to see you again.

6/10 – Redelijk

Jeffrey

Negatief: Staat van de accommodatie en faciliteiten
Aged facility.
1 nacht verbleven in februari 2024
Reactie van manager op 5 mrt 2024
Thank you for your feedback. We are updating the hotel as quick as we can and we hope you visit us once it is completed.

6/10 – Redelijk

Charlene

Reisde met een groep, Reisde met familie
Positief: Voorzieningen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The front desk lady was very rude and short tempered, they never had any clean towels, the outsde doors wouldnt unlock and had to constantly get our cards reactivated
3 nachten verbleven in februari 2024
Reactie van Manager op 5 mrt 2024
We are very sorry to hear that your stay was less than pleasant. Magnetic cards deactivate when near cell phones etc. Thank you for the feedback.

4/10 – Matig

Marion

Reisde met familie
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Snow and huge puddle in parking lot. Lots of Dog poop on top of snow on sidewalks. Inside of rooms not vacuumed. Stayed the night to avoid incoming snow today, will never stay in this location again.
1 nacht verbleven in februari 2024
Reactie van Manager op 5 mrt 2024
We are sorry your experience with us wasn't up to standard. We appreciate the feedback.

4/10 – Matig

Jessica

Negatief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Manager op 5 mrt 2024
Thank you for your feedback.

4/10 – Matig

Laureen

Negatief: Netheid, staat van de accommodatie en faciliteiten
Needs a Reno
Very run down, the room was clean and spacious however the halls and common areas were not.
1 nacht verbleven in februari 2024
Reactie van Manager op 5 mrt 2024
Thank you for your feedback, we are updating as fast as we can and we are hiring more staff for the upcoming season. We hope you visit us again.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Manager op 5 mrt 2024
Thank you for staying with us. We are very glad you enjoyed your stay.