Thank you for your comments, we are happy that your stay exceeded your expectations, we hope to see you again at hotel umami

Thank you for the calification

Thank you so much sir. Hope to see you soon :)

Thank you!

Thank you so much for taking the time to appreciate our work. It really relevant to us that our guests can have a good experience in our beloved Puerto Viejo.

Thank you so much for your comment.We're trying to get better everyday.Regards.

Thank you for your comments, we are happy that your stay exceeded your expectations, we hope to see you again at hotel umami

Thank you for your comments, we are happy that your stay exceeded your expectations, we hope to see you again at hotel umami

Thank you so much for your review.We do appreciate it.Hope you have the change to come back someday :)

Thank you for your comments, we are happy that your stay exceeded your expectations, we hope to see you again at hotel umami

Thank you for your comments, we are happy that your stay exceeded your expectations, we hope to see you again at hotel umami

Thank you for your comments, we are happy that your stay exceeded your expectations, we hope to see you again at hotel umami

Thank you for your comments, we are happy that your stay exceeded your expectations, we hope to see you again at hotel umami

Thank you for your comments, we are happy that your stay exceeded your expectations, we hope to see you again at hotel umami

Thank you for your comments, we are happy that your stay exceeded your expectations, we hope to see you again at hotel umami

Thank you for your comments, we are happy that your stay exceeded your expectations, we hope to see you again at hotel umami

Thank you for your comments, we are happy that your stay exceeded your expectations, we hope to see you again at hotel umami

Good morning, thank you for your comments, we are happy that you enjoyed your stay at our hotel and we hope you return on another occasion.

Hi Amy ,Good morning, in relation to your comment we are very interested and we give it all the importance. As I see in your reservation, your room is a master on the ground floor and not on the upper floor, this was indicated. At check-in they were told that the reservation was made in a master (ground floor). However, at reception they were told that on the first night there was no possibility of moving them to a room on the upper floor and that they could do so the next day, since the room was very quiet, one of the most private and removed from the central area ( because we did not have availability that night) however, you did not request the change, which is why it was considered that you felt satisfiedThank you for staying at our hotel

Hi Charles,Thank you for your comments, we are happy that your stay at hotel umami exceeded your expectations.

hi Andres ,Thank you for staying with us and we hope that your vacation at our hotel met your expectations.

Thank you for staying with us and we hope that your vacation at our hotel met your expectations.

Hi Efrain Good morning, thank you for staying and choosing our hotel for your vacation. We appreciate the comments and suggestions to improve this aspect that was not to your liking.

Hi Jill Thank you for staying with us and we hope that your vacation at our hotel met your expectations.

hi David ,Thank you for your comments, we are happy that your stay at hotel umami exceeded your expectations.

Thank you for your comments and we attach great importance to your suggestions.

hi Judith Thank you for staying with us and we hope that your vacation at our hotel met your expectations.

Hi Alexander Thank you for staying with us and we hope that your vacation at our hotel met your expectations.

Hi Andy ,Thank you for your comments and suggestions that help us improve.Regarding the issue of the pool skimmers, when it rains too much, they are not able to quickly level the water level, so they reach the limit.As for one of the drain covers, it did come loose and we had to wait 24 hours until the spare part arrived to change it.As you will understand, all the technical material for spare parts must be brought from San Jose because in the area where we are, there are no spare parts warehouses of this type and we regret that it was during your stay.We hope that on another occasion that you visit us that these things do not happen but it is inevitable that they do happen sometimes and we consider that it is not something that has affected you particularly nor did it represent any danger

Thank you very much for your comment. It is of great value to us. We are delighted to hear that you had a pleasant stay.Best regards

Thank you very much for your comment. It is of great value to us. We are delighted to hear that you had a pleasant stay.Best regards

Thank you very much for your comment. It is of great value to us. We are delighted to hear that you had a pleasant stay.Best regards