Exterieur

Beoordelingen van Sandman Hotel & Suites Calgary South

3 out of 5
Sandman Hotel & Suites Calgary South
8001 11 Street SE, Calgary, AB

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 501 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 287 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 110 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 70 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 33 van 1001 beoordelingen" "

8,6/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Melody

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There were kids in the room above me running back and forth continually. A call to the front desk was taken seriously and while I had to move rooms I was put on the top floor and had a quiet room from then on. Front desk staff was great
3 nachten verbleven in april 2024

6/10 – Redelijk

ALYANNA

Positief: Personeel en service
It was a decent stay. Probably wouldn’t choose it again though.
3 nachten verbleven in mei 2024
Reactie van Sandman Management op 27 mei 2024
Hi Alyanna,Thanks for staying with us and we hope to have another opportunity to host you again in the near future. Travel safe.

6/10 – Redelijk

Madison

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Sandman Management op 24 mei 2024
Thanks, Madison, for your feedback. We hope to see you again soon. Travel safe.

8/10 – Goed

Pamela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location. Shopping, restaurants. Beds are comfortable and staff is great. The hotel is a little dated and priced higher than most other hotels in the area. The bedding is too thick for this time of year and the pillows too hard.
1 nacht verbleven in mei 2024
Reactie van Sandman Management op 15 mei 2024
Hi Pamela, thanks for staying with us! We appreciate your feedback and will look into your concerns. Have a wonderful day and we hope to see you again soon.

10/10 – Uitstekend

Charles

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent place to stay that was convenient for our needs. Upgraded to a suite which was very much appreciated. Lots of shopping nearby plus good variety of restaurants. Found a great place for breakfast not far away. Its called Bennys and truly has the best egg benny in the city. Great walking trail by the river at the off leash dog park on the east side of the Deerfoot. Have stayed here several times and it has always been great. Highly recommend!
6 nachten verbleven in mei 2024
Reactie van Sandman Management op 15 mei 2024
Hi Charles, we appreciate your feedback and kind words about our Hotel and surrounding amenities. We look forward to hosting you again soon. Travel safe.

8/10 – Goed

Trish

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Shower head did not work however staff were great when it was reported
1 nacht verbleven in mei 2024
Reactie van Sandman Management op 9 mei 2024
Thanks, Trish, for staying with us. We appreciate your feedback and hope to see you again soon. Travel safe.

10/10 – Uitstekend

Gerald

Reisde met partner
Positief: Voorzieningen
Clean and senetary. Great experience
1 nacht verbleven in mei 2024
Reactie van Sandman Management op 8 mei 2024
Thanks, Gerald, for the kind review. We hope to have another opportunity to see you again.

10/10 – Uitstekend

Noemi

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I love my room with balcony. Thank you your great service.
1 nacht verbleven in mei 2024
Reactie van Sandman Management op 6 mei 2024
Thanks Noemi! We are glad to hear we were able to elevate your stay. Have a wonderful day and we look forward to seeing you again soon.

10/10 – Uitstekend

Edna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed my stay, everything was perfect.
3 nachten verbleven in april 2024
Reactie van Sandman Management op 6 mei 2024
Thanks Edna! We appreciate your review, and we hope to have another opportunity to see you again soon! Travel safe.

10/10 – Uitstekend

Dallas

1 nacht verbleven in mei 2024
Reactie van Sandman Management op 22 mei 2024
Hi Dallas! Thanks for staying with us. We appreciate the great review and look forward to hosting you again.

4/10 – Matig

jamie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Sandman Management op 21 mei 2024
Hi Jamie - sorry to hear your stay didn't go as expected. We hope to haven another opportunity to make it right. Have a great day and we hope to see you again.

10/10 – Uitstekend

Coleton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall good stay. Many stores nearby with anything you would need. Quick access to the highway. There was some noise during the night from staff using the garbage bins at the back of the property. This woke my wife up a few times.
2 nachten verbleven in april 2024
Reactie van Sandman Management op 30 apr 2024
Hi Coleton, thanks for the feedback. We will pass this onto our night team. We hope to see you again soon!

8/10 – Goed

Cameron

Positief: Netheid
2 nachten verbleven in april 2024
Reactie van Sandman Management op 30 apr 2024
We miss you already! We hope to see you again soon.

8/10 – Goed

Dylan

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Z
1 nacht verbleven in april 2024
Reactie van Sandman Management op 29 apr 2024
Thanks for staying! See you again soon!

10/10 – Uitstekend

Staci, North Bay

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thank you for taking care of my requests and making it easy for to change my reservation, regardless of where I booked it.
1 nacht verbleven in april 2024
Reactie van Sandman Management op 29 apr 2024
Hi Staci, thank you for staying with us. We are glad to hear we were able to help you. Have a wonderful day!

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good. Stayed here before and will stay again.
1 nacht verbleven in april 2024
Reactie van Sandman Management op 25 apr 2024
Glad to hear you enjoyed your stay with us, Karen. We look forward to seeing you again.

10/10 – Uitstekend

Adam, Clagary

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff, very friendly and helpful.
3 nachten verbleven in april 2024
Reactie van Sandman Management op 25 apr 2024
Thanks for the review, Adam. We hope to see you again.

10/10 – Uitstekend

Brian

Very nice rooms and facilities, great service. The hotel is centrally located for our needs.
2 nachten verbleven in april 2024
Reactie van Sandman Management op 22 apr 2024
Glad to hear that everything went well, Brian! We hope to see you again soon.

6/10 – Redelijk

Troy

Zakenreiziger
Positief: Voorzieningen
2.5/5
2 nachten verbleven in april 2024
Reactie van Sandman Management op 22 apr 2024
Hi Troy! Thanks for staying with us. Sorry to hear your stay didn't go as expected. I hope you had an opportunity to share your concerns with our Guest Support team. Have a great day, and we hope to see you again under better circumstances.

2/10 – Ontzettend slecht

Phillip

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service
I had the do not disturb sign on and while I was trying to shower in the morning house keeping kept trying to enter the room and knock on the door. Was an absolutely ridiculous situation.
2 nachten verbleven in april 2024
Reactie van Sandman Management op 19 apr 2024
Hi Phillip, thank you for staying with us. Sorry to hear about our housekeeper ignoring the do not disturb sign. We will review this with the team. We hope to have another opportunity to see you again. Have a great day!

10/10 – Uitstekend

Kenneth, Sugar Land

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Sandman Management op 22 apr 2024
Thanks for the 5-star review, Kenneth!

6/10 – Redelijk

Tammy

Positief: Netheid
Person would not stay again. Poor parking. Room was ok. Noisy and near elevator and ice machine. At night I could hear someone snoring. Assume it was coming from room above.
1 nacht verbleven in april 2024
Reactie van Sandman Management op 19 apr 2024
Hi Tammy, thank you for sharing your feedback. We understand that sometimes things doing go well. That said, we would LOVE to see you again, preferably in a room away from the elevator and ice machine. Thanks again for staying and see you again. Tavel safe!

10/10 – Uitstekend

Terrence

1 nacht verbleven in april 2024
Reactie van Sandman Management op 2 mei 2024
Thanks, Terrence, for the nice review.Have a wonderful day!

10/10 – Uitstekend

Robert

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to shopping and access to clients
1 nacht verbleven in april 2024
Reactie van Sandman Management op 11 apr 2024
Thanks, Robert, for the 5-star review. We so appreciate your business and hope to see you again.

10/10 – Uitstekend

Deanne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed our stay at Sandman. Welcoming staff, decent large room, enjoyed the snacks that were left.
2 nachten verbleven in april 2024
Reactie van Sandman Management op 22 apr 2024
We appreciate the kind review and hope to see you again, Deanne.

10/10 – Uitstekend

Marie-Pierre

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Très bel accueil Restaurations disponibles sur place
1 nacht verbleven in april 2024
Reactie van Sandman Management op 9 apr 2024
Thanks for staying with us and taking the time to leave us a review.

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Sandman Management op 10 apr 2024
Thanks, Michael for the review. We hope to see you again soon.

8/10 – Goed

Hadden

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Hotel was close to many shopping options. Bathroom could use some updating/repairs. Otherwise was a good stay.
1 nacht verbleven in april 2024
Reactie van Sandman Management op 8 apr 2024
Thanks, Hadden for the feedback. We will review your room you stayed in and ensure it's up to our standards. We appreciate you choosing Sandman Hotels and we hope to see you again soon.

10/10 – Uitstekend

Edward

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Sandman Management op 9 apr 2024
WOW a 5/5. We must have made an impression. Thanks for staying with us and we hope to have another opportunity to host you again.

10/10 – Uitstekend

MARISSA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Sandman Management op 8 apr 2024
Thanks, Marissa, for staying with us. We appreciate the 5/5 review and hope to see you again soon!

8/10 – Goed

Sherri

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Overall a nice hotel, great location, friendly service. The room was ok, mattress was firm but not uncomfortable, excellent pressure and shower head. I had two issues with the room, 1st the temperature was hot and the thermostat didn’t work, I could adjust the fan from the unit but still needed to keep the window open. 2nd was the door, looked like someone tried to break into the room, frame was cracked and one screw was completely loose. I felt safe in the hotel but it definitely needs to be fixed.
3 nachten verbleven in maart 2024
Reactie van Benjamin Alanko op 3 apr 2024
Thanks, Sherri, for the feedback. We will have our team take a look at your room and make sure these items you mentioned are repaired. Thanks for staying with us and we look forward to seeing you again.

10/10 – Uitstekend

Sandy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like everything in Sandman Calgary South. The friendly staff, access of shopping area, the place is clean & the restaurants are easy access with a very good parking.
1 nacht verbleven in maart 2024
Reactie van Benjamin Alanko op 3 apr 2024
Thanks, Sandy, for the nice review. We are delighted to hear you enjoyed your stay and we look forward to seeing you again.

8/10 – Goed

Pamela

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Location is great. Close to Costco, IKEA, restaurants. Staff is very helpful. The hotel does need some upgrades. Rooms are clean.
1 nacht verbleven in maart 2024
Reactie van Benjamin Alanko op 29 mrt 2024
Thanks, Pamela, for staying with us! We are in a GREAT location to many different shopping amenities. Glad you hear you had a nice stay. We hope to see you again.

10/10 – Uitstekend

Sze Man

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We went for my daughter's birthday and they gave us a free upgrade for a larger room with sitting area. There's also treats waiting for us in our room! The hotel is walking distance to Walmart and TNT, and short drive to farmers market, Ikea, zoo etc. We will definitely come back for our next visit!
2 nachten verbleven in maart 2024
Reactie van Benjamin Alanko op 29 mrt 2024
Thank you, Sze Man, for staying with us. We are delighted to hear you enjoyed your stay with us. Happy Birthday to your daughter!! Woot, Woot!! We hope to have another opportunity to have you back as our guest in the near future. Travel safe.

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Benjamin Alanko op 25 mrt 2024
Thanks, Mark, for staying! We hope to see you again.

8/10 – Goed

Rehana

Reisde met familie
Positief: Personeel en service, voorzieningen
I liked the location and amenities around. However the hotel front desk told me moxies was open until midnight and my teen wanted dessert but we waited until after swimming since it was open late but it actually closed at 11. The pool area was very unclean, the pool was freezing, there is no accessible access into the pool so only my son went in. The hot tub is not hot. The coffee machine was not plugged in and the plug in was behind the dresser which we couldn’t move. We didn’t receive any VIP access as stated. Elevators very slow! It’s too bad because these little things would make this hotel awesome! I did explain these issues at check out and they just said oh really and that’s all.
1 nacht verbleven in maart 2024
Reactie van Benjamin Alanko op 25 mrt 2024
Hi Rehana, thank you for the feedback. We appreciate you and your family had the opportunity to stay with us and use our facilities. I'm sorry to hear about your issues that you encountered and hope this doesn't deter you from staying with us again. We will review with our team to ensure we do better. Have a wonderful day and travel safe.

8/10 – Goed

Gerry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Benjamin Alanko op 25 mrt 2024
Thanks for staying Gerry. We hope to see you again.

10/10 – Uitstekend

Michelle

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We were upgraded to a lovely suite which was much appreciated.
1 nacht verbleven in maart 2024
Reactie van Sandman Management op 18 mrt 2024
It's great to hear we took care of you, Michelle. We hope to have another opportunity to see you again.

10/10 – Uitstekend

Nicholas

1 nacht verbleven in maart 2024
Reactie van Sandman Management op 8 apr 2024
Thanks, Nicholas, for the 5/5! We appreciate you staying with us and hope to see you again.

10/10 – Uitstekend

Mathew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Comfirtable quiet room
2 nachten verbleven in februari 2024
Reactie van Benjamin Alanko op 11 mrt 2024
Thanks, Matthew, for the review. Have a wonderful day and we look forward to seeing you again.

4/10 – Matig

Bob

Reisde met familie
Negatief: Personeel en service
A few notes; - Very expensive for a place that only offers basic cable. No Netflix, steaming, etc. It’s 2024 - No safe in room - Bath tub didn’t drain quickly which was gross. - No night table on one side of a king, minor but annoying. - No housecleaning on the first morning. - Coffee machine from 1996. Seriously, what am I missing, it’s 2024 and 2024 prices for a 2001 room. Technology is cheap and perhaps some attention to details would go along way to improving what was a decent room.
2 nachten verbleven in maart 2024
Reactie van Benjamin Alanko op 11 mrt 2024
Hi Bob, thank you bring these issues to our attention. We are sorry to hear that you had encountered them, and please know we will work on correcting them. We hope you will have a great day and look forward to seeing you again.

10/10 – Uitstekend

Iris

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed here after my recent surgery. One bedroom Executive king suite with washer dryer was perfect for our needs. I could sleep in the separate bedroom while hubby was able to be in the separate living room/kitchen area. It was perfect!
3 nachten verbleven in maart 2024
Reactie van Ben Alanko op 11 mrt 2024
Thanks, Iris, for the kind review. I hope your surgery went well and that you are on your way to recovery. Glad to know the room worked out well for you. Have a great day and we look forward to seeing you again.

4/10 – Matig

Michael irvin

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Property is accessible to almost everything Dining, Grocery, Gastation,etc.Staff are very accomodating and friendly. One of the things I didn't like is the room are tiny compared to how it is advertise and it was HOT in the room.I already turned off the thermostat and still hot.Furnitures are very outdated and the worst one is the bathtub being clogged. Water drains super slow, youre feet are soaked in dirty water.
1 nacht verbleven in maart 2024
Reactie van Benjamin Alanko op 4 mrt 2024
Hi Michael,Thank you for your feedback and sorry to hear about your stay. I hope you had an opportunity to share your concerns with our Guest Support team. We will review your listed items to ensure this doesn't happen again. Please have a wonderful day and we hope to have another opportunity to see you again. Travel safe. Cheers!

10/10 – Uitstekend

John

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2024
Reactie van Benjamin Alanko op 1 mrt 2024
Thanks, John, for staying with us. See you again soon!

10/10 – Uitstekend

Rosendo, Medicine Hat

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great service
1 nacht verbleven in februari 2024
Reactie van Benjamin Alanko op 28 feb 2024
Thanks Rosendo, for the review. Have a great day and we look forward to you next stay with us.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, comfort kamer
Great Location - Bathroom Needs Attention
We love the location of this hotel - so many amenities in the area. We have stayed numerous times and didn’t remember the bathrooms looking so shabby? Unless we’d stayed in updated rooms on prior stays? The bathtub in particular needs a refresh and the ceiling in the bathroom badly needs a scrub and fresh paint.
1 nacht verbleven in februari 2024
Reactie van Benjamin Alanko op 27 feb 2024
We are glad to hear that you love our Hotel. We are working at the up keeps in our rooms. The room you stayed in must be on the list. Thanks for staying with us and we look forward to seeing you again. Travel safe.

10/10 – Uitstekend

Valerie

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We always love staying. Great place if your traveling with pets.
1 nacht verbleven in februari 2024
Reactie van Benjamin Alanko op 26 feb 2024
Thanks, Valerie, for staying with us. We love all fur babies!! We appreciate the kind words and look forward to seeing you again soon.

10/10 – Uitstekend

Sarah

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Great location, lots of food options nearby. Comfortable and clean. Good value for money.
2 nachten verbleven in februari 2024
Reactie van Benjamin Alanko op 26 feb 2024
Thanks, Sarah, for the nice review. We hope to see you again soon!

10/10 – Uitstekend

Linda

Reisde met familie
Access to hotels and Ikea
1 nacht verbleven in februari 2024
Reactie van Benjamin Alanko op 26 feb 2024
Thanks, Linda, for staying with us. With our unique location, we have great access to many varieties of amenities and shops. Next time you choose to stay with us, please try our shop and stay packages. We'd love to see you again.

10/10 – Uitstekend

Iryna

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location. Big parking lot. Silence room. 3 restaurants. Free coffee and tea. Pool. Very good hotel
3 nachten verbleven in februari 2024
Reactie van Benjamin Alanko op 21 feb 2024
Thanks, Iryna for the nice review. We appreciate you staying with us and look forward to seeing you again. Have a wonderful day.