Halo Lana, Heel erg bedankt voor uw verblijf bij ons en voor het nemen van de tijd om ons uw positieve feedback te geven! Ik ben blij te horen dat je genoten hebt van je verblijf bij ons, maar vind het heel jammer dat het bed niet comfortabel voor je was. Ik kan met plezier zeggen dat we al in het hele hotel zijn begonnen met het upgraden van de bedden, en dat is nu niet zo ver weg! Ook kan ik de indeling van de kamer begrijpen, want het is absoluut een aspect dat we graag willen veranderen en dat in de toekomst opnieuw wordt ingericht. Nogmaals bedankt voor het delen van uw ervaring met ons en we hopen u bij uw volgende bezoek aan Canberra weer naar het hotel te kunnen verwelkomen! Vriendelijke groeten, Ontvangst IBIS Budget Canberra

Hi Gaurav,Thank you so much for staying with us and for taking the time to provide us with valuable feedback! I am delighted to hear that for the most part you enjoyed your stay with us, though I am sorry about the issues you experienced with the toilet - we have contacted our plumber to source and fix the problem.Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,

Good afternoon John,Thank you so much for staying with us and for taking the time to provide us with valuable feedback! I am delighted to hear that for the most part you enjoyed your stay with us, though I am disappointed to hear that you had issues with the light next to the bed not working that were not resolved. I will follow this up with the team to find out why this issue was not fixed.Thank you again for your feedback and it is our hope to see you again next time you are in Canberra!Sincerely,

Hi Paula,Thank you so much for staying with us and for taking the time to provide us with your wonderful feedback! I am delighted to hear that you enjoyed your stay with us, especially that you liked our service and that you liked us more than the other Ibis hotels you have visited ;)Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,

Hi George,Thank you so much for staying with us and for taking the time to provide us with your valued feedback! I am happy to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,

Hi Aby,Thank you for staying with us and for taking the time to provide us with your great feedback. I am happy to hear that you enjoyed your stay with us for the most part, but I do offer sincerest apologies that both the kettle and room could be cleaner. Our housekeeping team work extremely hard to maintain a high standard of cleanliness, though I will be speaking with the team to see what we can do to further improve. Thank you again for your feedback and we hope to see you again next time you are in Canberra.Kind regards,

Hi Lesley,Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,

Good afternoon Daniel,Thank you so much for staying with us and for taking the time to provide us with your valuable feedback.I do apologise that you had issues when you arrived at the hotel - when we called we had expected you earlier than 10:00pm. We had left the key out for you but as the credit card on the booking had declined we were unable to check you into the room. We provide an after hours phone number at the front door for guests in this situation, however I do apologise this was not clearer.Thank you again for sharing your feedback with us and it is our hope to have another opportunity to better serve you in the future.Sincerely,

Hi Ayah,Thank you for staying with us and for taking the time to provide us with some valuable feedback. My sincerest apologies that the experience fell below your expectations. The housekeeping team work extremely hard to maintain the cleanliness of the rooms, though I will be speaking with the housekeeping manager to see what we can do to further improve. I will also follow up your feedback surrounding the yellow stains and red spots on the sheets with our linen supplier. This is definitely not acceptable and I do sincerely apologize for the problems you have encountered.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Hi Victor!Thank you so much for staying with us and for taking the time to provide us with your wonderful feedback! I am delighted to hear that you enjoyed your stay with us! I will ensure that your kind feedback is passed on to the entire team, they will be thrilled to hear that their hard work is appreciated! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,

Hi Sean,Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,

Hi Jay,Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us! I will definitely be passing your feedback on to our amazing Jeanie, we are very blessed to have her as part of our team and I am glad to hear that her efforts are appreciated! I am sorry, however, for the mould in the bathroom - I will be following this up with our housekeeping team to see how we can improve in this respect.Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,

Hi Darryl,Thank you for taking the time to tell us about your experience at the Ibis Budget Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Hi Peppa!Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,

Hi Maria,Thank you for staying with us and for taking the time to provide us with some honest feedback. I completely understand where you are coming from. The rooms are definitely on the smaller side and can be a bit uncomfortable with multiple people for multiple nights, though I am glad to hear that it at least did the trick in terms of providing a clean and comfortable place to stay at a budget price. If you need that little bit more space for when you next return to Canberra, may I suggest one of the three Ibis Styles properties that reside in ACT - Ibis Styles Eaglehawk, Ibis Styles Tall Trees or Ibis Styles Canberra. All three have competitive rates, but the rooms are little larger! Thank you again for sharing your experience and I hope you enjoy your next trip to Canberra. Kind regards,

Hi John,Thank you so much for staying with us and for taking the time to provide us with your wonderful feedback! I am delighted to hear that you enjoyed your stay with us and I am thrilled to hear that you had great, friendly service from our team - I will make sure that your feedback is passed on to them as further encouragement to keep up the good work!Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,

Hi Lauao,Thank you so much for staying with us and for taking the time to provide us with your positive feedback. I am delighted to hear that you enjoyed your stay with us and liked our friendly staff, especially that we were able to help you with what you needed and that our receptionists were so welcoming and hospitable.Thank you for sharing your experience with us, and we hope to be able to welcome you back to the hotel on your next visit to Canberra. Kind regards,

Hi Ali!Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,

Hi Paul,Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us and that our location was handy for you! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,

Hi Douglas,Thank you for staying with us and for taking the time to provide us with some valuable feedback. Thank you for letting us know what would have improved your stay - we will work towards developing a better experience. I can definitely understand your frustrations surrounding the size of the room and bathroom, they are definitely on the cozy side and something we would love to change come future renovations.Thank you for sharing your experience with us it is our hope that we will have another opportunity to better serve your needs.Sincerely,

Hi Paul!Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us, especially that you had a quiet stay and found us good value for money!Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,

Hi Sam,Thank you so much for staying with us and for taking the time to provide us with your valuable feedback. I am sorry to see that your overall experience with us did not meet your expectations and am sorry to hear that you were not happy with our continental breakfast buffet.Thank you for sharing your experience with us, and we hope to be able to welcome you back to the hotel on your next visit to Canberra. Sincerely,

Good afternoon,Thank you for staying with us and for taking the time to provide us with some honest and valuable feedback. My sincerest apologies that the experience did not quite meet expectations, especially that you encountered unwelcome visitors with your stay. Our pest control contractor has come out to the hotel and done thorough spraying and I'm happy to say that this issue is back under control. I do apologise though, that this has impacted your stay.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Hi Sompong!Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us, especially that you found us quiet and safe. I'm also thrilled to hear that you found the parking convenient and that you liked our staff! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,

Hi Sheng!Thank you so much for staying with us and for taking the time to provide us with your wonderful feedback! I am delighted to hear that you enjoyed your stay with us - it is always a pleasure to have you stay! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,

Hi Joe!Thank you so much for staying with us and for taking the time to provide us with your positive feedback. I am delighted to hear that you enjoyed your stay with us, especially that our location was suited to your needs and that you liked our friendly staff. Thank you for sharing your experience with us, and we hope to be able to welcome you back to the hotel on your next visit to Canberra. Kind regards,

Hi Michael,Thank you for staying with us and for taking the time to provide us with some valuable feedback. My sincerest apologies that the experience fell below your expectations. We appreciate your feedback and hope to have another opportunity to better serve you in the future,Sincerely,

Hi Charmaine!Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,

Hi Maria,Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us, especially that you liked our staff! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,

Hi Dr Donald!Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us, especially that our front desk team was helpful and were able to look after you. I'm also thrilled to hear that your room was clean and tidy! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,

Hi Ken,Thank you for staying with us and for taking the time to provide us with some honest and valuable feedback. My sincerest apologies that the experience did not quite meet expectations but hope that you had a comfortable night's sleep at a budget price.We appreciate you sharing your concerns and it is our hope to have another opportunity to better serve you in the future.Sincerely,

Hi Ashton,Thank you for staying with us and for taking the time to provide us with some honest feedback. While i am thrilled to hear that our staff were friendly and helpful, I do understand where you are coming from - the rooms are definitely on the smaller side and not to everyone's taste, especially for an extended stay. If you need that little bit more space for when you next return to Canberra, may I suggest one of the three Ibis Styles properties that reside in ACT - Ibis Styles Eaglehawk, Ibis Styles Tall Trees or Ibis Styles Canberra. All three have competitive rates, but the rooms are little larger! Thank you again for sharing your experience and I hope you enjoy your next trip to Canberra. Kind regards,

Hi Jitana,Thank you for taking the time to tell us about your experience at the Ibis Budget Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Hi Swathi!Thank you so much for staying with us and for taking the time to provide us with your wonderful feedback! I am delighted to hear that you enjoyed your stay with us - especially that you found our staff welcoming and awesome :) I will make sure that your feedback is passed on to the team as encouragement to keep up the great work!Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,

Hi Jeffrey,Thank you so much for staying with us and for taking the time to provide us with your great feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,

Hi Geoffrey!Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,

Hi Aaron,Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,

Hi Gary,Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us - especially that you had a great bed and that you loved our staff (and toasties!) :) I can definitely appreciate your feedback regarding the size of the rooms - they are certainly on the 'cozy' side and not suited to everyone's tastes or needs.Thank you for sharing your experience with us, and we hope to welcome you back to the hotel on your next visit to Canberra! Kind regards,

Hi Krishna!Thank you so much for staying with us and for taking the time to provide us with your wonderful feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,

Hi Gigi,Thank you so much for staying with us and for taking the time to provide us with your valuable feedback. I am happy to hear that for the most part you enjoyed your stay with us, though am sorry to see that your overall experience with us did not meet your expectations. Thank you for sharing your experience with us, and we hope to be able to welcome you back to the hotel on your next visit to Canberra. Kind regards,

Hi Jennifer,Thank you so much for staying with us and for taking the time to provide us with your wonderful feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,

Hi Sheng,Thank you so much for staying with us and for taking the time to provide us with your wonderful feedback! I am delighted to hear that you enjoyed your stay with us - it is always a pleasure to have you stay! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,

Hi Ronald,Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,

Hi Tanielu,Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,

Hi Dale,Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,

Hi Samantha!Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,

Hi Richard,Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback. I am delighted to hear that you enjoyed your stay with us and liked our friendly staff. Thank you for sharing your experience with us, and we hope to be able to welcome you back to the hotel on your next visit to Canberra. Kind regards,

Hi Phillip!Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,

Hi Finn!Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,

Hi Cassie,Thank you so much for staying with us and for taking the time to provide us with your amazing feedback! I am delighted to hear that you enjoyed your stay with us - it was as pleasure having you stay! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,