Poolbar
Beschikbaarheid controleren

Beoordelingen van Lv8 Resort Hotel

5 out of 5
Lv8 Resort Hotel
Jln.Pantai Berawa No. 100xx, Tibubeneng, Canggu, Bali

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 96 van 340 beoordelingen" "
Gastenscore: 8 - Goed. 123 van 340 beoordelingen" "
Gastenscore: 6 - Redelijk. 69 van 340 beoordelingen" "
Gastenscore: 4 - Matig. 33 van 340 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 19 van 340 beoordelingen" "

8,0/10

Netheid

8,2/10

Personeel en service

7,4/10

Voorzieningen

6,8/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Fatma

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super luxe
Super mooie kamer met zwembad en 3 kamers met ieder een eigen douche en bad. Mooie grote woonkamer met keuken. Fantastich uitzicht!
3 nachten verbleven in april 2018
Reactie van Agus op 5 mei 2018
Beste Fatma, Groet van LV8 Resort Hotel Bedankt voor uw e-mail en bedankt voor uw feedbackbeoordeling en we kijken ernaar uit u in de toekomst weer te verwelkomen op ons resort. een fijne dag verder.

4/10 – Matig

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Reactie van ribkah op 8 jun 2017
Dear Our Special Guest, Warmest Greeting From Lv8 Resort Hotel, Canggu - Bali. thank you for staying with us. we glad to welcoming you again in the near future. please feel free to contact us. thank you and wish you have a pleasant day.

8/10 – Goed

Rowan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ruime kamer
Fijn hotel. Het hotel mag zeker weer geupgrade worden. Mooie infinity pool (uitzicht op de zee). Wij hadden 2 slaapkamers, erg ruim met ieder een eigen badkamer. Het ligt wel iets verder van seminyak of canggu, maar met scooter of chauffeur is het prima te doen.
Reactie van ribkah op 17 apr 2017
Dear Mr. Ruime Kamer, Warmest Greeting From Lv8 Resort Hotel, Canggu - Bali. thank you for staying with us. we glad to hearing your good review. again we are looking forward for welcoming you in another day. wish you have a pleasant day.

6/10 – Redelijk

lies, nunspeet

Positief: Netheid, comfort kamer
prachtige kamer goed bed
mooi hotel aan het strand.kamer superruim en schoon,bedden zijn echt perfect, niets te doen in en rondom het hotel.ongezellige eetzaal.weinig keuze op de dure menukaart.personeel super galant en vriendelijk.heerlijk zwembad met lekkere bedden.hotel ligt ver uit de buurt van eetgelegeheden ed.dit hotel is echt te duur voor wat je krijgt.wil een 5 sterren uitstralen maar ik geef niet meer dan een hele kleine 4.

10/10 – Uitstekend

Wilma

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr große, geräumige Zimmer. Wir hatten teilweise Meerblick. Sehr schön. Person war sehr freundlich und das Essen war sehr sehr gut. Große Auswahl. Sehr sauber.
4 nachten verbleven in mei 2024
Reactie van Krisna Dewi op 8 mei 2024
Dear WilmaGreetings from Lv8 Resort Hotel!We are very happy that you had a pleasant experience especially for the service we provided, as well as the food that we served according to your taste, We hope you will be willing to come back next time, may we always be able to give you the best next time. Sincerely yours, Putu Krisna Dewi - General Manager

6/10 – Redelijk

Felix

Reisde met een groep
Negatief: Voorzieningen
Die Unterkunft ist leider sehr in die Jahre gekommen.
4 nachten verbleven in maart 2024
Reactie van Sung Ho Rho op 22 apr 2024
Sehr geehrter Herr Felix,Vielen Dank für Ihr Feedback.Mit Bedauern mussten wir feststellen, dass Ihr kürzlicher Aufenthalt bei uns nicht Ihren Erwartungen entsprochen hat.Wir hoffen, dass wir die wertvolle Gelegenheit haben, Sie eines Tages wieder im LV8 Resort Hotel Canggu begrüßen zu dürfen.Mit freundlichen Grüßen,Gesungenes Ho RhoHotelmanager

8/10 – Goed

??

Positief: Personeel en service
4 nachten verbleven in februari 2024

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2nd time staying there
Second time he stayed here. Pool is just awesome. Got of the way from the hustle of busy streets but you do have to get transport to most places as a bit of a walk. Unless you take the beach. Then easy. Would come back again
4 nachten verbleven in januari 2024

8/10 – Goed

Freny

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
lovely hotel, breakfast and service was terrible
room two bedroom was lovely, outside to our room pool area and furniture was run down, the combined pool and lounge / club area were lovely. service however was beyond slow with our order lost once. breakfast was terrible. Poor selection, poorly cooked. No milk on buffet and when requested not given fresh until numerous requests for same, no low fat option. couldn’t put food on the room and when we eventually did they forgot to give it to reception at checkout and we ended up having a guy in whatsapp me threaten me that he had my phone number and face on his phone and knew who i was even after I said I was paying via credit card on the same day as checkout and within minutes of him messaging me reminding me of invoice. Front desk service ordinary- check in slow and poor to assist with things like transport vehicles, ideas of what to do or see .
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Peter

5 nachten verbleven in december 2023

10/10 – Uitstekend

Kirsty

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had the best 10 day stay . So great to come to each night After action packed days . There was a couple of days we sat complete poolside with everything we could want right there
9 nachten verbleven in november 2023

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023

8/10 – Goed

Hans

Positief: Netheid, personeel en service en comfort kamer
Det här var ett jättefint hotell på ett bra läge. Tyvärr har man inte hållit efter underhållet på ett bra sätt. Man ser rostangrepp på balkar och speglar. Inte så allvarligt men ändå onödigt. Ska man ha så många stjärnor som de uppger då måste man hålla efter det som slits.
5 nachten verbleven in november 2023

4/10 – Matig

Steve

1 nacht verbleven in november 2023
Reactie van Chandra op 24 nov 2023
Dear Mr Steve, Thank you for sharing your feedback.It was with regret to learn that your recent stay with us was not living up to your expectations.We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu.Yours truly, Chandra PurnamaGeneral Manager

10/10 – Uitstekend

Anne

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Verdensklasse
8 nachten verbleven in november 2023
Reactie van Chandra op 15 nov 2023
Dear.Ms Anne,Warmest Greetings from LV8 Resort Hotel Canggu - Bali...!Thank you for staying with us and for your valuable feedback, it is great to know that you had an exceptional experience with us.We are very happy to hear your great experience during your stay in the resort. We are keeping our good standard services and maintain our facilities as well.We look forward to welcoming you againYours truly, Chandra PurnamaGeneral Manager

10/10 – Uitstekend

Scott

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place on the beach. Friendly staff, clean, and good location.
2 nachten verbleven in september 2023
Reactie van Chandra op 20 sep 2023
Dear Mr Scott,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali!Thank you for the perfect rating and your trust in giving us the opportunity to craft an unforgettable stay for you.We are looking forward to crafting a more memorable experience for you. Should there be anything I can assist you with on your next stay, please do not hesitate to contact me.Yours truly,Chandra PurnamaGeneral Manager

8/10 – Goed

David John

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Nice staff and perfect location
8 nachten verbleven in juli 2023
Reactie van Chandra op 10 aug 2023
Dear Mr David,Thank you for the perfect rating and your trust in giving us the opportunity to craft an unforgettable stay for you.We are looking forward to crafting a more memorable experience for you

10/10 – Uitstekend

Neos

Reisde met een groep
Positief: Personeel en service
I had nice experience in LV8 staff so friendly beautiful place I do truly recommend.
3 nachten verbleven in mei 2023
Reactie van Chandra op 6 jun 2023
Dear Mr Neos,Thank you for taking the time to review your recent stay at LV8 Resort Hotel Canggu.We are so pleased that you enjoyed your stay and your generous comments are greatly appreciated. we will be sure to pass on your kind words to all of our staff as we know they will be delighted. Your feedback is very much appreciated and will inspire our staff to continue to strive towards outstanding customer service.We look forward to welcoming you back to theLV8 Resort Hotel Canggu for your next trip.Warmest Wishes ,Chandra PurnamaGeneral Manager

8/10 – Goed

Darrell

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Staff Great, Property run downed
The staff is excellent. The resort is run downed. Even the spa has calcium deposits on faucets, and cabinets are rotting. Pillows are musty smelling, electronic fixtures are loose or do not work, curtains are dirty. I am sure the pandemic has set keeping up back but it is not a 5 star resort which is what we expected. The staff's friendliness made up for many of the problems.
3 nachten verbleven in mei 2023
Reactie van Chandra op 6 jun 2023
Dear Darrel,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali!Thank you for taking the time to post your recent experience on this forum. Please do accept my sincere apologies for the inconvenience you experienced during your recent stay with us. It is my sincere hope that you are willing to give us a second chance.Yours truly,Chandra PurnamaGeneral Manager

4/10 – Matig

Laura

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Very poor quality hotel. Tired, dirty, broken and 2 stars at best. Service ok and location good for surfing. But health hazard overall….we all got sick from the food and my son cut his foot in the pool. Not family friendly resort. Do not stay until they have refurbed and reviewed their hygiene
7 nachten verbleven in april 2023
Reactie van Chandra op 18 apr 2023
Dear Ms Laura,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali!Thank you kindly for your stay in Lv8 Canggu and for taking the time to share your constructive feedback to us! I regret to learn that some aspects you found here had fallen off your expectations. I do apologize for the less than perfect experience you shared. Please rest assured that this is not the true Lv8 hospitality we strive to deliver. I am personally looking into all the mentioned issues and measures have been taken accordingly.In Lv8 Canggu, we believe that it is only through listening carefully to the feedback of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for.I hope we will have another opportunity…Yours truly, Chandra PurnamaGeneral Manager

10/10 – Uitstekend

Assumpta

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved staying at the lv8, the staff made it a great experience they’re all very friendly and helpful. I’d for sure stay here again. My room was really nice the bathroom was huge, bed was super cozy, and my pool in the room was cleaned a few times throughout my stay which was really nice. The resort is also amazing, great views and good food. I was really taken care of over here :) the staff is amazing.
12 nachten verbleven in maart 2023
Reactie van Chandra op 31 mrt 2023
Dear Assumpta,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you for staying with us and for taking the time to share your feedback. We appreciate your compliments about our facilities and staff, as it is due to their effort and dedication that we are able to accomplish our goal. I would humbly apologize for the inconvenience you might have experienced and we will do our best to improve. Please, do not hesitate to contact us if you have any further assistance with your future bookings in Lv8 Canggu! Yours truly, Chandra PurnamaGeneral Manager

2/10 – Ontzettend slecht

Tyrone

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2023
Reactie van Chandra op 2 mrt 2023
Dear Mr Tyron,Fabulous greeting from LV8 Resort Canggu, Bali!Thank you kindly for your stay in LV8 Resort Canggu and for taking the time to share your constructive feedback with us!I hope we will have another opportunity to welcoming you again wherein your next vacation will meet your expectations. should your travel plans bring you back to Bali, I would be more than happy to welcome you back and show you the true and brighter side of LV8 Resort Hotel Canggu!Yours truly,Chandra PurnamaGeneral Manager

2/10 – Ontzettend slecht

Reyhan

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was extremely disappointed with our stay. Checked in on the 21st of Jan to room 308, after staying the night we discovered stains on lamps, curtains couch pillows and doors, water-damaged walls, the toilet not flushing, tv cables hanging out of the walls and tv's blurry to the point we could not watch them, shower heads unfinished and loose and a puddle of water next to the bath that we had not even touched yet. After expressing to the manager our experience and that we wanted a refund for our stay as it was not what was advertised whatsoever, we were moved to a new room while waiting to be processed for a refund. After spending the next day out of the hotel we were hopeful that our stay would get better, however, while getting ready to go to bed that night we then discovered blood stains on our pillows, what seemed to be food stains on our bedsheets, as well as lipstick stains on the glasses next to the basin which we had not used yet. We were not given a refund for our 10-night stay and the best they could do was provide us with Rp400,000 each day to spend at the hotel bar or restaurant. For the 10 nights we were there we did not once go into the pool after reading feedback about how unhygienic it was and then seeing for myself the film of algae on top of the pool. The gym was extremely worn out, every machine I used was broken or dodgy to use and the gym toilets were always clogged or leaking. Room amenities when booking stated there was a safe however none provided.
Reactie van Chandra op 14 mrt 2023
Dear Mr Reyhan,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali!Thank you kindly for your stay in Lv8 Canggu and for taking the time to share your constructive feedback to us! I regret to learn that some aspects you found here had fallen off your expectations. I do apologize for the less than perfect experience you shared. Please rest assured that this is not the true Lv8 hospitality we strive to deliver. I am personally looking into all the mentioned issues and measures have been taken accordingly.In Lv8 Canggu, we believe that it is only through listening carefully to the feedback of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for.I hope we will have another opportunity…Yours truly, Chandra PurnamaGeneral Manager

8/10 – Goed

Michael James

5 nachten verbleven in januari 2023
Reactie van Chandra op 14 mrt 2023
Dear Mr James,Warmest greeting from LV8 Resort HotelThank you for your feedback we look forward to welcome you back soon at LV8 Resort Hotel.Sincerely,Chandra PurnamaGeneral Manager

6/10 – Redelijk

Larry

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Great pool area nice restaurant and good friendly staff. Our room was smelly and not clean. Shower was broken. Toilet seat was ordinary. Rooms in general were poor

2/10 – Ontzettend slecht

Anthony

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had paid $2350 for 5 nights for this “5star” hotel and it was discussing. Our plunge pool was dirty and the walls mouldy and the room was very dated and below average. It was obviously closed for 2 years lover COVID and never Renovated. I would never go back
Reactie van Chandra op 26 jan 2023
Dear Mr Anthony,Thank you for sharing your feedback.It was with regret to learn that your recent stay with us was not living up to your expectations.We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu.Yours truly, Chandra PurnamaGeneral Manager

10/10 – Uitstekend

Shane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Over all amazing staff , service is impeccable, rooms a spacious, I’m completely happy with my first but won’t be my last stay at LV8 Canggu
Reactie van Dewi op 13 jan 2023
Dear Mrs Shane,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you so much for your lovely review. I am delighted that you had a wonderful experience in Bali and our hotel resort. Please do come back soon! I am looking forward to welcoming you to our Lv8 Resort Hotel Canggu again!Warm regards,Dewi UmbaraGeneral Manager

4/10 – Matig

Cumalan

Reisde met familie
Positief: Voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Bathroom was constantly broken. Repairs were done almost daily but didn't permanently fix the problem. The air conditioning was stuck on 25degrees and couldn't be set lower. Even after the technician came and fixed it, the problem remained. We literally got used to sweating in the room.
Reactie van Dewi op 13 jan 2023
Dear Cumalan,Thank you for sharing your feedback.It was with regret to learn that your recent stay with us was not living up to your expectations.We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu.Yours truly, Krisna Dewi UmbaraGeneral Manager

4/10 – Matig

Glenn

Reisde met familie
Negatief: Netheid, personeel en service
Give it a miss!
We booked LV8 for a family holiday over New Year, many months ago and were very worried prior to arriving, based on the recent poor reviews. Unfortunately, we found these recent poor reviews very accurate and LV8 did not live up to expectations. While we did not expect a brand new hotel, it should be 3 stars at best, not 5 stars as per Hotels.com site. We booked a 2 bedroom apartment, which was huge is size, but the room was smelly and mouldy. The maintenance person cleaned the air conditioning vents for us, but this made no difference to the smell. The curtains in both rooms had mould on them. All of the hotel staff were very friendly and helpful, however the service in the restaurant and poolside bar was very poor - even during relatively quiet times we were usually waiting about 20-30mins for a drink and sometimes over an 1 hr during other times. When comparing the restaurant’s prices & quality of food to other places nearby it also doesn’t stack up. To finish on a positive, the pool side cabanas and infinity pool was a great place to chill and relax.
7 nachten verbleven in december 2022
Reactie van Dewi op 13 jan 2023
Dear Mr Glen,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali!Thank you for rating us, we are sorry that you didn't have the best experience with us yet, I hope we will have another opportunity to welcoming you again wherein your next vacation will meet your expectations. Should your travel plans bring you back to Bali, please do not hesitate to contact me to show you the true and brighter side of Lv8 Resort Hotel Canggu!Warm Regards,Dewi UmbaraGeneral Manager

10/10 – Uitstekend

Shabana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2022
Reactie van Dewi op 13 jan 2023
Dear Shabana,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you so much for your lovely review. I am delighted that you had a wonderful experience in Bali and our hotel resort. Please do come back soon! I am looking forward to welcoming you to our Lv8 Resort Hotel Canggu again!Warm regards,Dewi UmbaraGeneral Manager

8/10 – Goed

Pamela

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen
Staff is nice, rooms are big, the pool area is nice. Food and drinks are expensive. The shower does need a good scrub in the corners. Sheets and towels new a clean. The pool water looked a bit dirty. The beach right in front of the hotel is dirty but the clubs right next to it keep it better so we used those instead.
Reactie van Dewi op 13 jan 2023
Dear Ms Pamela, Fabulous greeting from LV8 Resort Canggu, Bali!Thank you kindly for your stay in LV8 Resort Canggu and for taking the time to share your constructive feedback with us!I hope we will have another opportunity to welcoming you again wherein your next vacation will meet your expectations at LV8 Resort Hotel Canggu!Yours truly,Krisna Dewi UmbaraGeneral Manager

10/10 – Uitstekend

Sharon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service war sehr freundlich, frühstücken war Hammer und so lecker haben eine sehr tolle Auswahl.
Reactie van Dewi op 10 nov 2022
Dear Mr Sharon,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Thank you and I appreciate that you are taking the time for rating us. Your satisfaction is paramount to us and I do hope the magnificent Canggu sunset will bring you back to stay with us as we are waiting for your return soon. Should there be anything I can assist you with for your next visit, please do not hesitate to contact us for any assistance with your future bookings Yours truly, Krisna Dewi Umbara General Manager

8/10 – Goed

Michael

Reisde met partner
Positief: Netheid, personeel en service
this is a great place to stay awesome pool area right on the beach downsides transport to near shops is expensive and free shuttle not regular breakfast is al cadre and is really confusing menu although food was good needs to be buffet breakfast and bottom less cup on capacino
10 nachten verbleven in oktober 2022
Reactie van Dewi op 9 nov 2022
Dear Michael,Warmest Greetings from LV8 Resort Hotel Canggu - Bali...!Thank you for posting your review, we sincerely apologize for any inconvenience whilst residing at our hotel. we are regret that the room experience that you had has not lived up to your expectation and we also noted all your points regarding our premises.It will be used as valuable feedback for our improvement in the future.We look forward to welcoming you again.Warm regards,Krisna Dewi UmbaraGeneral Manager

6/10 – Redelijk

Jade

1 nacht verbleven in september 2022

6/10 – Redelijk

Carina

4 nachten verbleven in september 2022
Reactie van Dewi op 27 sep 2022
Dear Ms Carina,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Many thanks for sharing this feedback of your recent stay at LV8 Resort Hotel Canggu. It was a pleasure to have you as our guest and we do hope that we may welcome you back again to us in the future. Best Regards, Krisna DewiGeneral Manager

10/10 – Uitstekend

Wesley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Infiniti pool right on the ocean great music cocktails and food
6 nachten verbleven in september 2022
Reactie van Dewi op 19 sep 2022
Dear Wesley,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Thank you and I appreciate that you are taking the time for rating us. Your satisfaction is paramount to us and I do hope the magnificent Canggu sunset will bring you back to stay with us as we are waiting for your return soon. Should there be anything I can assist you with for your next visit, please do not hesitate to contact us for any assistance with your future bookings Yours truly, Krisna Dewi Umbara General Manager

10/10 – Uitstekend

Shahram

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So friendly staff and well trained. We enjoyed our stay there and hope to visit this hotel again, very soon.
8 nachten verbleven in augustus 2022
Reactie van Dewi op 15 sep 2022
Dear Mr Shahram,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you so much for your lovely review. I am delighted that you had a wonderful experience in Bali and our hotel resort. Please do come back soon! I am looking forward to welcoming you to our Lv8 Resort Hotel Canggu again!Warm regards,Dewi UmbaraGeneral Manager

10/10 – Uitstekend

JASON

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worth considering
Great location on the south end of Canggu. Awesome spacious rooms. Infinity pool overlooking the ocean.
8 nachten verbleven in augustus 2022
Reactie van Dewi op 24 aug 2022
Dear Mr Jason,Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Thank you and I appreciate that you are taking the time for rating us. Your satisfaction is paramount to us and I do hope the magnificent Canggu sunset will bring you back to stay with us as we are waiting for your return soon. Should there be anything I can assist you with for your next visit, please do not hesitate to contact us for any assistance with your future bookings Yours truly, Krisna Dewi Umbara General Manager

4/10 – Matig

Steven

Reisde met familie en kleine kinderen
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Second time we have stayed here. And will be the last. The property has gone down hill at a rapid rate. No assistance with baggage on arrival. Broken showers and aircon. The pool area in our villa was dirty, no cushions in our Bali hut. The resort is hugely mis rated
5 nachten verbleven in augustus 2022
Reactie van Dewi op 17 aug 2022
Dear Mr Steven, Thank you for sharing your feedback. It was with regret to learn that your recent stay with us was not living up to your expectations. We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu. Yours truly, Krisna Dewi General Manager

10/10 – Uitstekend

Margaret

5 nachten verbleven in augustus 2022
Reactie van Dewi op 17 aug 2022
Dear Ms Margaret, Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Many thanks for sharing this feedback of your recent stay at LV8 Resort Hotel Canggu. It was a pleasure to have you as our guest and we do hope that we may welcome you back again to us in the future. Best Regards, Krisna Dewi General Manager

8/10 – Goed

Kirsty Vida

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The staff were so friendly and helpful. The condition of the hotel reflects the two year shut down. They are working hard to bring it back to the high standards that would be expected from a hotel of this cost. Be aware that traffic in Canguu is very very heavy all the time so you can’t just nip somewhere and walking on the roads around hotel isn’t advisable.
9 nachten verbleven in juli 2022
Reactie van Dewi op 17 aug 2022
Dear Mrs Kirsty Vida, Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you so much for your lovely review. I am delighted that you had a wonderful experience in Bali and our hotel resort. Please do come back soon! I am looking forward to welcoming you to our Lv8 Resort Hotel Canggu again! Warm regards, Dewi Umbara General Manager

8/10 – Goed

Thomas

Positief: Netheid, personeel en service en comfort kamer
Nice hotel, could do with a little modernisation
Stayed 4 nights in a room with private pool. Overall a good stay, location was good and main pool was great. Could do with some repairs, air con unit was old and noisy, outside lighting around and in our private pool did not work and could use a general tidy up/paint job. But still overall a nice hotel.
4 nachten verbleven in augustus 2022
Reactie van Dewi op 10 aug 2022
Dear Mr Thomas, Thank you for taking the time to review your recent stay at LV8 Resort Hotel Canggu. We are so pleased that you enjoyed your stay and your generous comments are greatly appreciated. Your feedback is very much appreciated and will inspire our staff to continue to strive towards outstanding customer service. We look forward to welcoming you back to theLV8 Resort Hotel Canggu for your next trip. Warmest Wishes , Krisna Dewi Umbara General Manager

4/10 – Matig

Prue

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Did not live up to expectations. The hotel is run down, food is overpriced and often cold. The pool was so absolutely disgusting, full of algae. We travelled as a group of 8 adults and 7 kids and required visits from the doctor from what we suspect to be the condition of the pool. We were refunded 3 nights of our 5 night stay. The pool was also closed after our group complained when checking out. The location is right on the beach but there’s not really anything else located close by. Better of staying actually in Canggu within close vicinity of Batu Bolong.
10 nachten verbleven in juli 2022
Reactie van Dewi op 26 jul 2022
Dear Mr Prue. Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you kindly for your stay in Lv8 Canggu and for taking the time to share your constructive feedback to us! I regret to learn that some aspects you found here had fallen off your expectations. I do apologize for the less than perfect experience you shared. Please rest assured that this is not the true Lv8 hospitality we strive to deliver. I am personally looking into all the mentioned issues and measures have been taken accordingly. In Lv8 Canggu, we believe that it is only through listening carefully to the feedback of our customers that we will be able to achieve the constant improvement, guest satisfaction and quality service that we strive for. I hope we will have another opportunity… Yours truly, Krisna Dewi Umbara General Manager

2/10 – Ontzettend slecht

Yossry

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Not a five star at only max 3 star very misleading Food always old
7 nachten verbleven in juli 2022
Reactie van Dewi op 26 jul 2022
Dear Ms Yossry, Thank you for sharing your feedback. It was with regret to learn that your recent stay with us was not living up to your expectations. We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu. Yours truly, Krisna Dewi General Manager

4/10 – Matig

Stacie

7 nachten verbleven in juli 2022
Reactie van Dewi op 22 jul 2022
Dear Ms Stacie, Thank you for sharing your feedback. We hope that we would have the precious opportunity to welcome you back one day at LV8 Resort Hotel Canggu. Yours truly, Krisna Dewi General Manager

10/10 – Uitstekend

Beth

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful staff, great dining/pool area. Will be back!
5 nachten verbleven in juni 2022
Reactie van Agus op 7 jul 2022
Dear Beth Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you so much for your lovely review. I am delighted that you had a wonderful experience in Bali and our hotel resort. Please do come back soon! I am looking forward to welcoming you to our Lv8 Resort Hotel Canggu again! Warm regards, Agus Setiawan

10/10 – Uitstekend

Gabriel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The service and the beach. The service crew accommodated to my every request. Room was very big!
3 nachten verbleven in mei 2022
Reactie van Agus op 7 jul 2022
Dear Gabriel, Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Thank you and I appreciate that you are taking the time for rating us. Your satisfaction is paramount to us and I do hope the magnificent Canggu sunset will bring you back to stay with us as we are waiting for your return soon. Should there be anything I can assist you with for your next visit, please do not hesitate to contact us for any assistance with your future bookings Yours truly, Agus Setiawan

2/10 – Ontzettend slecht

Dominic

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Urgent Renovation required!!!
Unfortunately we had a very bad experience at our LV8 stay! Maybe it was a 5-Star Hotel 10years ago, but definitely NOT anymore! The Hotel is extremely outdated and needs a urgent complete overhaul and renovation! The room is big but smelly, AC very loud, water in one shower not working, etc…. The staff tried to be helpful but their English skills were not so good…, at every Breakfast the order was not understood correctly and arrived wrong…, in the end I showed them pictures what we want. The really only positive point was the Pool and the nice Beach directly in front, but that’s about it…
4 nachten verbleven in april 2022
Reactie van Dewi op 28 apr 2022
Dear Mr Dominic, Fabulous greetings from Lv8 Resort Hotel Canggu, Bali! Thank you for taking the time to post a review about your recent stay at LV8 Resort Hotel Canggu. I am greatly disappointing to understand that your stay was not up to your satisfaction, so please accept our sincere apology. We, at LV8 Resort Hotl Canggu are committed to ensuring that we address and resolve all the points you have made. Our guests satisfaction is our top priority and we take great pride in not only meeting individual expectations, but exceeding them. So, I am requesting another chance to serve you in our hotel at your convenient on our account. Once again thank you for staying with us and we look forward to welcoming you back in the near future Yours truly, Krisna Dewi Umbara General Manager

10/10 – Uitstekend

Martina

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ett härligt hotell vid stranden och med ett jätte fint poolområde! Kan varmt rekommenderas.
9 nachten verbleven in april 2022
Reactie van Agus op 9 mei 2022
Dear Ms Martina, Fabulous greetings from Lv8 Resort Hotel Canggu, Bali. Thank you and I appreciate that you are taking the time for rating us. Your satisfaction is paramount to us and I do hope the magnificent Canggu sunset will bring you back to stay with us as we are waiting for your return soon. Should there be anything I can assist you with for your next visit, please do not hesitate to contact us for any assistance with your future bookings Yours truly, Krisna Dewi Umbara General Manager

10/10 – Uitstekend

Kwangnam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
즐거운 휴가
뷰가 좋은 수영장과 크고 깨끗한 방 편안한 휴가였어요!
2 nachten verbleven in maart 2022