Dear James, Thank you for sharing your feedback with us. We're truly sorry to hear about your experience regarding the hard sale for an upgrade and the issues you encountered with the toilet area in your room.Please accept our sincere apologies for any inconvenience this may have caused during your stay. Your feedback is important to us, and we will use it to improve our processes and ensure that similar situations do not occur in the future.We understand your disappointment and regret that the upgrade did not enhance your experience as expected. Please know that we take your concerns seriously and will address them with our team to prevent any recurrence.We appreciate your honesty and hope that you will give us another opportunity to exceed your expectations in the future. If you would like to discuss your experience further or if there is anything else we can do to assist you, please don't hesitate to contact us directly.Warm regards,Randy Ogando.Social Media Manager.

We're delighted to hear that you found everything you needed for a wonderful vacation at our property! We strive to provide our guests with a memorable experience, and we're thrilled that you had such a positive stay. If there's anything else we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon!Best regards, Randy Ogando Social Media Manager.

Thank you for your feedback and we hope to see you again at our luxury. Best regards, Randy Ogando Social Media Manager.

Thank you for your feedback. We appreciate your compliments about our restaurant staff and the beauty of our resort. We'll take your comments about the concierge into account to make improvements. We strive to ensure every aspect of your stay meets your expectations. If you have any further feedback or concerns, please don't hesitate to let us know directly. Best regards, Randy Ogando.Social Media Manager.

Thank you for your feedback and we hope to see you again at our luxury. Best regards, Randy Ogando Social Media Manager.

Thank you for your feedback we hope to see you very soon at our luxury property.Best regards, Randy Ogando. Social Media Manager.

Dear Eldrich Dwayne, Thank you for sharing your experience at Sanctuary Cap Cana with us! We're thrilled to hear that you found our resort to be unique and beautiful. Our expansive grounds are indeed designed to offer guests plenty of space to explore and unwind, allowing for moments of relaxation while taking in the stunning scenery.We're delighted that you enjoyed your time with us, and we hope to welcome you back for another memorable stay in the future. If there's anything else we can assist you with, please don't hesitate to reach out.Warm regards,Randy OgandoSocial Media Manager

Dear Jeremy, We are truly sorry to hear about your disappointing experience at our hotel. Your comfort and satisfaction are our top priorities, and it's deeply concerning to learn that you encountered a sewage smell in your room during your stay. This falls short of the high standards we strive to maintain for our guests.Please know that we take your feedback very seriously, and we sincerely apologize for any inconvenience or discomfort this may have caused you and your wife. We are committed to addressing this issue promptly to ensure that it does not occur again in the future.Please accept our sincerest apologies for the inconvenience you experienced. We value your feedback and appreciate the opportunity to improve our services.Best regards, Randy OgandoSocial Media Manager.

Dear Raixa, It sounds like you had an incredible experience at Sanctuary Cap Cana! We're thrilled to hear that you received great service from every employee, enjoyed delicious and fresh food, and found the hotel beautiful. It's wonderful that you had fun and memorable activities during your stay. Frank and Rainel will be delighted to hear about your special thanks! We look forward to welcoming you back again in the future for another amazing experienceBest regards, Randy OgandoSocial Media Manager.

Dear Melissa, It sounds like you had an amazing time at Sanctuary Cap Cana! We're delighted to hear that you enjoyed the delightful staff and the unreal food. Thank you for sharing your positive experience with us, and we can't wait to welcome you back for another wonderful stay in the future! Best regards, Randy Ogando Social Media Manager

Hi Leah, Thank you for your feedback. Best regards, Randy Ogando. Social Media Manager.

Dear Mary, We appreciate your feedback regarding your recent stay at Sanctuary Cap Cana. We're sorry to hear about the issues you encountered with litter around the property.We're glad to hear that you enjoyed the food and found the staff to be nice. We understand your disappointment regarding the limited visibility for snorkeling and the inability to secure a later checkout despite offering to pay the additional fee. Your comments about the landscaping and entertainment have been noted as well.We appreciate your patronage and regret that your experience fell short of expectations. We will take your feedback into consideration as we strive to enhance our guests' experiences in the future. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to welcome you back to our resort in the future with improvements in place.Best regards, Randy Ogando.Social Media Manager.

Dear Manuel, Thank you for your feedback. Best regards, Randy Ogando Social Media Manager.

Dear Mireya Sofia, Thank you for your kind words! We're delighted to hear that you enjoyed the delicious food and drinks, as well as the stunning atmosphere during your visit. We strive to create a memorable experience for all our guests, and we're thrilled that we succeeded in providing you with a wonderful time. We hope to welcome you back again soon for another fantastic experience. Cheers!Best regards, Randy Ogando Social Media Manager

Dear Chris, We're thrilled to hear about your fantastic experience at our resort! Thank you for your kind words about our wonderful staff, top-notch amenities, incredible food, and great atmosphere. We're delighted that you enjoyed every aspect of your stay with us. It would be our pleasure to welcome you back for another memorable visit. Until next time!Best regards, Randy Ogando Social Media Manager.

Thank you for your kind words! Our team takes great pride in providing exceptional service and ensuring that all our guests have a wonderful experience. We're delighted to hear that you found our staff attentive, helpful, and accommodating. Your satisfaction is our top priority, and we look forward to welcoming you back again soon!

Dear Ixel, Thank you for your wonderful feedback! We're delighted that you enjoyed our property with its colonial architecture. It's great to hear that you found our staff to be excellent. We strive to provide exceptional service to all our guests, and we're thrilled that our team made your stay memorable. We hope to welcome you back soon for another fantastic experience!Best regards, Randy Ogando Social Media Manager.

Thank you for your feedback and we hope to see you again at our luxury. Best regards, Randy Ogando Social Media Manager.

Dear Michele, Thank you for your kind words! We are delighted to hear that our staff, especially Butler JT, provided you with exceptional service during your stay. We strive to ensure that every guest experience is memorable and we look forward to welcoming you back soon for another fabulous stay at our hotel.Best regards,Randy Ogando. Social Media Manager.

Dear Mike, we're delighted to hear that you enjoyed our beach and its serene setting! We strive to provide our guests with an exceptional experience surrounded by natural beauty. Thank you for your kind words, and we hope to welcome you back soon for another memorable stay.Best regards, Randy OgandoSocial Media Manager

Dear Jeffery, Thank you for your kind words! We take great pride in maintaining impeccable grounds, gardens, and cleanliness throughout our resort. Our dedicated team works tirelessly to ensure that every aspect of our property is well-maintained and inviting for our guests. We're delighted to hear that you appreciated our efforts and that it enhanced your overall experience. We look forward to welcoming you back for another memorable stay in the future!Best regards, Randy Ogando Social Media Manager.

Dear raphael, Thank you for your feedback! We're thrilled to hear that you enjoyed the excellent service from our staff and the variety of food options available at our resort. Providing top-notch service and delicious dining experiences are top priorities for us, and we're glad that we could meet your expectations. We hope to have the pleasure of welcoming you back for another wonderful stay in the future!Best regards, Randy Ogando Social Media Manager.

Dear Brandon Scott, We're delighted to hear that everything was perfect during your stay! Providing a beautiful and flawless experience for our guests is always our goal. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back again soon for another wonderful experience!Best regards, Randy Ogando. Social Media Manager.

Thank you for your recommendation! We're thrilled to hear that you had a fantastic experience at our resort. We strive to provide our guests with unforgettable stays, and we're delighted that we met your expectations. If you ever decide to return, we'll be more than happy to welcome you back for another wonderful experience!Randy Ogando Social Media Manager.

Dear Steven Gary, We're thrilled to hear that you found your stay beautiful! Thank you for choosing us, and we hope to welcome you back for another beautiful experience soon. If there's anything else we can assist you with, please feel free to let us know.Best regards, Randy Ogando.Social Media Manager.

Dear Mostafa, We're delighted to hear that you had a wonderful experience! If you have any specific feedback or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to welcoming you back for another great and excellent stay in the future!Best regards, Randy Ogando.Social Media Manager.

We're thrilled to hear that you had such a relaxing and enjoyable stay with us!Thank you for your kind words and recommendation. We're delighted to have provided you with a memorable experience, and it means a lot to us to know that you found your week with us to be one of the most relaxing in a long time.We strive to create an environment where our guests can truly unwind and treat themselves to a rejuvenating getaway. It's fantastic to hear that we succeeded in providing you with that experience.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another wonderful stay in the future! Best regards, Randy Ogando, Social Media Manager.

We're thrilled to hear that you enjoyed your time at our resort and that our property's design and atmosphere helped you feel the Caribbean vibes!Thank you for your kind words about our team members, including Estaicy, Luis, Saorys, David from Blue Marlin, Nersin, and everyone else who contributed to making your stay memorable. Providing warm hospitality is at the heart of what we do, and it's wonderful to hear that our team members exceeded your expectations.We're glad you found our property to be clean, luxurious, and comfortable. Creating a welcoming and comfortable environment for our guests is always our priority.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future!Best regardsRandy Ogando.Social Media Manager.

We're thrilled to hear that you had such a fantastic experience at our resort!Thank you for your kind words about our top-notch amenities and the exceptional service provided by our staff. It's wonderful to know that you found our employees to be extremely attentive, friendly, and dedicated to ensuring your stay was exceptional and relaxing.We appreciate your glowing review and are delighted to hear that you didn't have a single complaint about your stay. It means a lot to us to hear that you consider us one of the best resorts out there. Your satisfaction is our priority, and we're honored that you would choose to return.Thank you for choosing to stay with us, and we can't wait to welcome you back for another unforgettable experience! Best regards, Randy Ogando Social Media Manager.

Thank you for your glowing review of our property!We're delighted to hear that you had such a fantastic experience at Sanctuary Cap Cana. It's wonderful to know that you found our property to be huge and beautifully maintained, and that you enjoyed the delicious and fresh food selections available. We take pride in our friendly and fun staff, and we're thrilled to hear that they made your stay memorable.We're glad to know that our resort's proximity to the airport was convenient for you, and we're honored to hear that you consider us the best all-inclusive you've ever visited. Your feedback means a lot to us, and we're grateful for your kind words.Thank you for choosing to stay with us, and we look forward to welcoming you back for another incredible experience in the future!

We're thrilled to hear that you loved our property and enjoyed the excellent food during your stay. Providing delicious meals is a priority for us, and we're glad to know that you found the culinary experience satisfying. Additionally, we're delighted that our personnel contributed to making your visit memorable with their friendly and welcoming service. Your satisfaction is our utmost priority, and we appreciate your kind words. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another exceptional experience in the future!Randy OgandoSocial Media Manager.

Thank you for your feedback.Best regards, Randy Ogando.Social Media Manager.

Thank you for taking the time to share your feedback regarding your recent stay at our property. We are delighted to hear that you loved everything about Sanctuary Cap Cana, and we appreciate your honest observations regarding the beach area.We understand the importance of providing a safe and enjoyable beach experience for our guests, and we apologize for any inconvenience caused by the presence of rocks in certain areas. Rest assured, we will take your comments into consideration as we continue to enhance and improve our facilities.We hope that despite this issue, you were still able to enjoy the other aspects of our resort and have a memorable stay. Should you choose to visit us again in the future, we will strive to ensure that your experience exceeds your expectations in every way.Warm regards,Randy OgandoSocial Media Manager.

Dear Miguel, Thank you immensely for choosing Sanctuary Cap Cana for your first visit to the Dominican Republic. We are thrilled to hear that your experience with us exceeded all expectations and made for your best vacation ever!Our team at Sanctuary takes great pride in providing exceptional service, and we are delighted that you found our staff to be the best in all your travels. Your kind words serve as a testament to their dedication and hard work.We hope to have the pleasure of welcoming you back for many more unforgettable vacations in the future!Warm regards,Randy Ogando. Social Media Manager.

Dear Bernd,¡Gracias por tus amables palabras! Nos alegra saber que disfrutaste de tu estadía en nuestro complejo hotelero y que nuestro personal pudo brindarte un servicio excepcional. Esperamos tener el placer de recibirte nuevamente en el futuro. Si necesitas algo más, no dudes en hacérnoslo saber. ¡Hasta la próxima!Un cordial saludo, Randy OgandoSocial Media Manager.

Dear Claudine, Thank you for your feedback. Randy Ogando Social Media Manager.

Dear Joshua, Thank you for your feedback. Best regards. Randy Ogando. Social Media Manager.

Dear Grazyna, Thank you for your feedback.Best regards, Randy Ogando. Social Media Manager.

Dear Robert J, Thank you for your feedback. Best regards,Social Media Manager.

Dear Leslie, Thank you for your feedback. We hoppe to see you again very soon. Best regards. Randy Ogando. Social Media Manager.

Dear Gregory, Thank you for your feedback. We hope to see you again very soon. Best regards, Randy Ogando . Social Media Manager.

Dear David,Thank you for sharing your wonderful experience at Sanctuary Cap Cana. We are delighted to hear that you found our resort beautiful and enjoyed the variety of residence types, pools, and restaurants. Your satisfaction is our top priority, and we're pleased to learn that we exceeded your expectations as a first-time, all-inclusive, adult-only resort.It's fantastic to know that there was plenty to do, catering to different preferences, and that you would consider returning. We strive to provide a memorable and enjoyable experience for all our guests, and we're glad to have achieved that for you.Thank you for choosing Sanctuary Cap Cana for your vacation. We look forward to welcoming you back for another fantastic stay.Warm regards,Randy Ogando. Social Media Manager.

Dear Michelle, Thank you for your feedback, Randy Ogando, Social Media Manager.

We are delighted to hear that you had an amazing experience at Sanctuary Cap Cana! Top-notch service and solid food and beverage choices contribute significantly to a positive stay, and it's great to know that the resort met your expectations.Best Regads, Randy Ogando.Social Media Manager.

Dear Christopher, Thank you so much for taking the time to share your wonderful experience during your Babymoon at our resort. We are thrilled to hear that you and your wife had an amazing stay and enjoyed the excellent food, well-trained staff, and the variety of amenities we have to offer.It's heartening to know that despite facing a challenging situation at the airport, our team's service and hospitality left a positive impression on you. We truly appreciate your kind words about the cleanliness, safety, and the range of activities available.Your generosity in acknowledging the staff is genuinely appreciated. We strive to create memorable experiences for our guests, and it's rewarding to see that reflected in your feedback. We look forward to welcoming you both back for another memorable stay in the future.Safe travels, and thank you once again for choosing our resort for your Babymoon.Best RegardsRandy Ogando Social Media Manager.

Dear Adrienne Denise,Thank you for your feedback. Best regards. Randy Ogando Social Media Manager.

Dear Kelvin, Thank you for your feedback.Best regards, Social Media Manager.

Dear Roger,Thank you for your positive feedback! We are delighted to hear that you found the property beautiful and the service impeccable. We appreciate your kind words!Best regards, Randy Ogando. Social Media Manager.

Dear Roger,Thank you for your positive feedback! We are delighted to hear that you found the property beautiful and the service impeccable. We appreciate your kind words!Best regards, Randy Ogando. Social Media Manager.

Dear Crystal,Thank you for your positive feedback! We are delighted to hear that you found the property beautiful and the service impeccable. It sounds like you had a wonderful experience. We appreciate your kind words!Bets regards,Randy Ogando.Social Media Manager.