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Beoordelingen van Sunstays Lagoon Beach

4 out of 5
Sunstays Lagoon Beach
Lagoon Gate Drive, Milnerton, Cape Town, Western Cape

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 53 van 138 beoordelingen" "
Gastenscore: 8 - Goed. 55 van 138 beoordelingen" "
Gastenscore: 6 - Redelijk. 20 van 138 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 138 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 138 beoordelingen" "

8,2/10

Netheid

8,0/10

Personeel en service

6,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
Al het negatieve wat wordt geschreven over deze accommodatie en locatie is, wat ons betreft, behoorlijk gedateerd. De WiFi bijvoorbeeld was bij ons appartement prima voor elkaar. De hotel WiFi is inderdaad matig maar de appartement Wifi (aparte router) prima voor elkaar. Schoonmaak was voldoende tot goed. Niet iedere dag schone handdoeken vanwege waterschaarste. Beveiliging is 24x7 en we hebben ons geen moment onveilig gevoeld. Ruime appartementen met wel erg harde bedden, maar dat went. Herrie op de gang soms alleen in het weekend als er locals ook 1-2 nachten langs komen. Let op: zwemmen bij de uitwatering voor kleine kinderen potentieel minder vanwege lichte water verontreiniging. Maar in zee prima maar fris natuurlijk. Al met al prijs - kwaliteit verhouding goed voor elkaar!
14 nachten verbleven in januari 2019

8/10 – Goed

Fam

Positief: Netheid, personeel en service
Prima verblijf voor prijs
Appartement netjes ingericht en schoon. Hadden luxe appartement zeezicht. Bedden lagen prima, voor onze lengte wel wat kort. Keuken goed uitgerust. Wifi in appartement werkte 90% van 5dgn niet, op gang en in lobby af en toe redelijk bereik. Complex ligt in rustige wijk, geen voorzieningen, moet je voor naar Milnerton. Momenteel ivm waterrestrictie 1 van 3 zwembaden in gebruik, was voor ons prima. Restrictie in hotel mbt water is logisch gezien situatie, wij zijn hier respectvol mee omgegaan. Gratis shuttle hotel naar Waterfront erg fijn.
5 nachten verbleven in februari 2018
Reactie van Salome op 17 apr 2018
Good morning Thank you for your feedback. We are pleased that you found the apartment comfortable, and that you enjoyed the beautiful views. Thank you for assisting us in our water saving efforts. We are working on solutions to make our WiFi service more reliable. Kind regards Salome

6/10 – Redelijk

Lara, Den Haag

Positief: Personeel en service, comfort kamer
Appartement aan zee
Fijn appartement. Vriendelijk personeel. Ruime kamers. Dicht bijKaapstad. Meubilair op het dakterras zou vervangen mogen worden. Wij zouden het iedereen aanbevelen.
14 nachten verbleven in januari 2018
Reactie van Salome op 30 jan 2018
Dear Lara Thank you for taking the time to give us some valuable feedback. We are happy that you enjoyed your stay. We will look at the furniture as mentioned in your review. Warm regards The Sunstays Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prachtige locatie met zicht op de tafelberg en Kaa
Prachtige locatie met zicht op de tafelberg en Kaapstad, super mooi en ruim appartement aan de zee en het strand, heel verzorgd, op 15 min van Kaapstad, 3 mooie zwembaden (jammer genoeg was het water in augustus te koud, bewaakte overdekte parking, zeer vriendelijk onthaal, goede wifi.
4 nachten verbleven in augustus 2017

10/10 – Uitstekend

ma

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooi hotel met aangrenzend goede thai!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Location is perfect for visiting Kaapstad
Really nice hotel/apartments. We had an apartment, with a great room, 2 bedrooms and 2 bathrooms. View on the lagoon and sea. The apartment was clean (daily housekeeping). Free parking. To visit Capetown you have to make a trip (car or bus) for about 15 min. There are 3 swimming pools (hotel + Sunstays). You can not swim in the sea (polution). There are just a few restaurants in the neighborhood (expensive); if you choose to go to the hotel-restaurant be aware that it is expensive too and overcrowded.

10/10 – Uitstekend

Eric, Voorburg

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Penthouse aan het strand met uitzicht op de tafelberg
Schitterend gelegen, met uitzicht op het strand, Kaapstad en de Tafelberg. Zeer ruime kamer met alle faceliteiten, zelfs een wasmachine en droger. Eigenlijk kan je je geen betere start of eind van de vakantie in Kaapstad wensen. Precies 10 km. naar V&A Waterfront rijden, terwijl je toch buiten de stadsdrukte zit.

6/10 – Redelijk

Brenda

Positief: Comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Not up to our expectations
We stayed in the apartment part of the hotel, which was a long walk from the hotel itself along long corridors. Reception was poor on arrival, no WiFi connection in the apartment only in the hotel bar. A bit sad and improved cleaning of patio would help
4 nachten verbleven in februari 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

13 nachten verbleven in januari 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
Bel endroit en général mais très bruyant le soir et la nuit. Les gens n'avaient aucun respect pour ceux qui dormait. Nous devions laisser les fenetres ouvertes car pas de climatisation. A l'arrivée, difficile de contacter le personne en charge car aucune reception, seul un agent de securité qui nous dit de telephoner...on a pas de telephone a l'arrivée donc on a du le convaincre de contacter quelqu'un. Pas de telephone dans l'apartement ce qui ne simplifie pas les choses dans les premieres heures. Il aurait ete agreable d'avoir un petit depliant nous indiquant les bonnes places a visiter et les details des services offerts tel piscine, spa etc...
5 nachten verbleven in december 2018
Reactie van Sunstays Team op 10 jan 2019
Thank you for your valuable feedback. We sincerely apologize for the unpleasant experience. We will make amendments accordingly to ensure this does not happen again.

8/10 – Goed

Susanne

Positief: Netheid, comfort kamer
prisvärd lägenhet nära havet.
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10 nachten verbleven in november 2018
Reactie van Sunstays Team op 10 jan 2019
Thank you for your valuable feedback. We now have a whatsapp platform where guests can communicate with us in real time so this should rectify the communication gap.

8/10 – Goed

Geverifieerde reiziger

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
It is right on the beach, great views of the ocean, Table Mountain, MyCity bus stop close by, good response to needs before arrival and during our stay
6 nachten verbleven in augustus 2018
Reactie van A op 4 sep 2018
Dear Guest Thank you for your feedback. Regards Alice

8/10 – Goed

DR. NORBERT

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Außerhalb von Kapstadt direkt am Meer
Appartement-Anlage neben mit direkter Verbindung zum Lagoon Beach Hotel. Vom Flughafen Kapstadt ca 35 Minuten, ca 200 ZAR . Eigene Rezeption mit Keycard-Ausgabe und WLAN-Erklärung. Anlage etwas in die Jahre gekommen, Roof Pool bei Aufenthalt geschlossen (Winter). Appartements in verschiedenen Größen, mit Kuchenecke, Kühl- und Gefrierschrank, Mikrowelle und TV, Internet mit Extra-Router, Dusche mit Föhn und Pflegeprodukten. Im Umfeld in Fussweite nur winziger Kiosk, Frühstücken im Hotel möglich, um die Ecke Thai-Restaurant. Direkt am Strand mit Blick auf den Tafelberg und die Stadt. Bushaltestelle direkt zu Fuß erreichbar.
1 nacht verbleven in juli 2018

10/10 – Uitstekend

JANET, Gloucestershire UK

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Spacious self catering apartment with.great sea vi
We stayed in apartment 220 which had fantastic sea views from the lounge and the Double bedroom.
1 nacht verbleven in juli 2018
Reactie van Alice op 2 aug 2018
Thank you for staying with us.We appreciate your feedback!

6/10 – Redelijk

Tony

Positief: Comfort kamer
Negatief: Netheid, personeel en service
Frustrating stay..
No Sunstays branding either inside or outside the hotel. This made finding the right building and receptionist very slow. They did mail me asking me to warn them of my arrival but I did not pick up that mail. The reception looks nothing like the photo on hotels.com The room are as advertised The pools were shut due to the water shortage The hotel facilities were not all available to us. We couldn't use the gym for example. I found this frustrating It is a big site. A map would have helped. Staff not particularly helpful. Underground parking good
3 nachten verbleven in juli 2018
Reactie van Alice op 5 aug 2018
We will address this directly

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great apartment, great views, bad wifi
The apartments are great, with everything you need to spend a great time in Cape Town. I made a reservation for the regular apartment and got one with awesome sea views. The apartment had two bedrooms with comfortable queen size beds. Only negative was the wifi, which was weak to nonexistent. This hotel is connected internally to the Lagoon Beach Hotel, where you can find all the amenities of a regular hotel, including two nice restaurants (with good wifi).
3 nachten verbleven in mei 2018
Reactie van Salome op 26 jun 2018
Good day Thank you for taking the time to review our apartments. We are pleased that you were happy with the apartment and that you had an enjoyable stay. Kind regards Salome

8/10 – Goed

MRJF

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
On the Beach in Cape Town
Hotel looks ordinary upon arrival and reception area is quite odd but the room was spacious and was right on the beach- I mean on th beach!
Reactie van Salome op 17 apr 2018
Good day Thank you for your comment. We are glad that you found the apartment spacious. Kind regards Salome

10/10 – Uitstekend

anthony , cape town lagoon beech

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel right on the beech
This hotel had every thing bars resturrants near by golf club shopping mall bus to Cape Town city center and water front nice happy staff I will be back here again
14 nachten verbleven in januari 2018
Reactie van Salome op 17 apr 2018
Dear Anthony Thank you for your positive review. We look forward to welcoming you back to Sunstays. Kind regards Salome

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
Good location, but condition of the apartment was not up to standard in this proce category; staff responded to complaints poorly. We were told that there were three pools, but they were difficult to find. When we finally reached the hotel, we were requested to pay a deposit of R200 for the towels, which we of course did not have with us (walking around in swimming outfit). The attitude of the receptionist did not show any customer friendlyness, and we finally gave up. I would not recommend this apartment.
3 nachten verbleven in januari 2018

10/10 – Uitstekend

Rognald

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
De tok tilogmed oppvasken for oss hver dag! butikker kun ca 1 km unna og kun 15 min med bil til Cape Town sentrum, flott utsikt til Table Mountain
9 nachten verbleven in december 2017
Reactie van Salome op 30 jan 2018
Dear Rognald Thank you so much for your positive feedback. We strive to offer our guests a comfortable, enjoyable stay. Kind regards The Sunstays Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic views
Fantastic location - Our apartment was right on the beach with beautiful views of the mountains and ocean The apartment was close to the city, canal walk and other attractions, very well situated to explore Cape Town and surrounds The apartment was clean and well equipped and we had a very comfortable stay
6 nachten verbleven in november 2017
Reactie van Salome op 30 jan 2018
Good day Thank you for your feedback. We are pleased that you enjoyed your stay! Kind regards The Sunstays Team

8/10 – Goed

Peter , Scotland

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Location was great - right on the beach
dissapointed on the service level i received - as i paid for wifi but over the 3 nights stay - this was not working. i raised this each day with reception and it was it will be fixed, but at the end of the stay no joy. i raised this on departure and i was offered the contact details of the IT service provider - why ?? i wanted some compensation in cost as i had paid for wifi in the price of the stay.
2 nachten verbleven in oktober 2017
Reactie van Salome op 30 nov 2017
Dear Peter Thank you for your feedback. We apologise for the poor service you received. As from your comment, it is clear that our staff didn't attend to your concerns about WiFi in an efficient manner. We are working on a permanent solution to make the WiFi better. Warm regards The Sunstays Team

10/10 – Uitstekend

Eric, Maryland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Location!!! Very beautiful
Awesome view of Table Mountain. Staff is amazing.
7 nachten verbleven in september 2017
Reactie van Salome op 30 nov 2017
Dear Eric Thank you for your review. We are pleased that you enjoyed your stay with us. Warm Regards The Sunstays Team

8/10 – Goed

Hans Paul, Bad Honnef

Positief: Personeel en service
Interessante Lage mit unvergleichlichem Blick
Toller Blick auf Tafelberg, Lions Head und Signal Hill. Jedoch enge Zimmer mit ausgeleierten Betten.
2 nachten verbleven in september 2017

6/10 – Redelijk

Phil, Memphis TN

Will visit again
Only complaint, the dryer in the apartment would not work.
6 nachten verbleven in september 2017

10/10 – Uitstekend

TING

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2017

8/10 – Goed

sophie, appartement sunstay lagoon beach

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Apparemment les pieds dans l'eau.
Apparemment correct, vue magnifique mais plusieurs choses à revoir. Un seul radiateur qui ne fonctionne pas ,on a eu froid la nuit. Baie vitrée non ermetique et verrou cassé (ancien forçage de serrure ?)Une baignoire sans pomme de douche ... Comment se laver? Une douche ( dans la deuxième salle d'eau) avec pomme de douche fixe au mur... Donc là par contre on se lave les cheveux tout les jours. Pas pratique avec des enfants qui n'aime pas l'eau dans les yeux . Grille pain cassé , pas de cafetière... Manque ustensiles divers. Personnel peu aimable( sauf les gardiens du parking), un sac (vide) et de l'argent resté dans une poche de jeans ont disparu... Appartements indépendant de l'hôtel et en cours de vente au particuliers.
9 nachten verbleven in augustus 2017

8/10 – Goed

Milhouse412, Winnipeg, MB

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful location on the beach.
View from our room was the beach. Free shuttle available to take you to the Victoria and Alfred Water Front. Lounge and restaurant in the attached hotel. Travel coordinator there too.
3 nachten verbleven in augustus 2017
Reactie van Salome op 21 aug 2017
Dear guest Thank you for your feedback - we are pleased that you enjoyed your stay. We are continuously working to try and improve our WiFi service. Kind regards Salome

10/10 – Uitstekend

Mindy, Pataskala, Ohio USA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Two bedroom apartment had lots of room and 2 bathrooms were convenient. We had a great view from our balcony. It was in a good location. Thai restaurant within walking distance. Easy pick up and drop off location for Uber drivers. Easy to get to City Centre and all other sight seeing locations.
11 nachten verbleven in juli 2017
Reactie van Salome op 31 jul 2017
Thank you for your feedback. We are happy that you had an enjoyable stay!

8/10 – Goed

uiz, Curitiba - Brazil

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel close to the beach and easy access
great experience and very good hotel, and easy access to many touristic points and roads. The room was cleaned all days and the furnitures are new.
8 nachten verbleven in juli 2017
Reactie van Salome op 31 jul 2017
Thank you for the feedback - we are pleased that you enjoyed your stay!

10/10 – Uitstekend

Linda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Linda from California
Staff were excellent and friendly. Apartment was convenient to beach and central Cape Town. Free garage parking helpful. Washer/dryer made laundry easy. Like home away from home
23 nachten verbleven in juni 2017
Dear Linda Thank you for your feedback. We hope to welcome you back to Sunstays some time in the future!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Könnte überholt werden
Nette Einrichtung mit geräumigen Unterkünften. Ein wenig in die Jahre gekommen. Aber dennoch zufriedenstellend.
Reactie van Sunstays Team op 29 jun 2017
Thank you for your feedback

10/10 – Uitstekend

신준호, 대한민국

Positief: Netheid, personeel en service en comfort kamer
조용히 쉬기 좋은 곳
버스노선이랑 가깝고 가격대비 방 수준이 굉장히 좋습니다. 해변이 바로 앞이라 휴식을 취하기 좋으나, 워터프론트 등 관광지와 다소 멀어 밤문화를 즐기기는 힘듭니다. 저녁식사를 할만한 식당이나 마켓이 주변에 없는 단점이 있지만 호텔 식당과 바가 저렴하면서도 음식이 굉장히 훌륭해 굳이 나갈 이유가 없습니다. 직원들이 매우 친절하고 적극적입니다. 필요한 서비스(투어나 세탁 등)는 다 어레인지 해 줘서 편하게 묵고 갑니다. 세탁기 있는 방과 식기세척기 있는 방이 따로 있으므로 미리 요청해서 예약하세요. 와이파이는 한도가 작고(인당 250메가) 느려서 불편합니다
Good day Thank you for your feedback. We are pleases that you had a good stay.

10/10 – Uitstekend

Audrey, gauteng

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Thanks had a lovely stay. Close to where you wantto be
Reactie van Sunstays Team op 29 jun 2017
Dear Audrey Thank you for your feedback. We are pleased you enjoyed your stay.

10/10 – Uitstekend

Claudia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tolle Lage - direkt am Meer
Kücheneinrichtung sollte mal überprüft werden - Pfannen waren unbrauchbar!!!

8/10 – Goed

Geverifieerde reiziger

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
바다전망좋아요
It's was great to stay there. Beautiful view from the hotel. Service was soso. But considering good location and amazing view, it was one of the best hotel in SA.

8/10 – Goed

Junae Diamond

Positief: Netheid, personeel en service en comfort kamer
Nice Beach Apartment!
This hotel is literally on the beach, which is lovely! It was wonderful to wake up to the gorgeous African sunrise and to fall asleep to the beautiful African sunset. Upon booking, I was not aware that there were two different hotels at the same location. Our location could use updating, for our apartment did not have air conditioning, the Wifi service was very bad & the front door of our apartment had trouble closing. Overall though, the apartment was spacious, comfortable and clean. I spent a lovely afternoon at the spa at the hotel and had one of the best massages I have ever had! The restaurants on the premises are good as well and the ocean and mountain views are breathtaking!

10/10 – Uitstekend

Desire

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great view
Awesome view. Lovely colors used for decor

8/10 – Goed

chris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Schönes Hotel direkt am Strand mit Blick auf den Tafelberg. 3 Pools, einer davon auf dem Dach. Es gibt Doppelzimmer und große Appartments (2 Schlafzimmer). Fitnesssstzdio ist vorhanden. Das Frühstück ist teuer, aber sehr umfangreich und gut. In der Nähe liegt ein sehr exzellentes Thai-Restaurant. Alles allem sehr schön.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

mandie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent service at the Sunstays apartments
My stay at Sunstays was amazing . Rate will be 100%.Unfortunately the hotel staff wasn't welcoming and service at the bar was'nt very friendly and they attitude didn't make me feel welcome at first

10/10 – Uitstekend

Virginia, US

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location
Walk on the beach
View from room

8/10 – Goed

Lourdes, Washington DC

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Great location and price
We were 3 adults and a child (4) during this trip, we decided to rent a car to move around. I will start with the things I liked. 1) Really good location when you have a car, near everything, even the cheap supermarkets. 2) Self catering, the kitchen was good for those days we wanted to finish left overs from the awesome restaurants and we even had a supermarket walking distance to get more food (the area around supermarket was kind of iffy) ; 3) Access to the beach, and you could go for walks and for my kid enjoy the sand. Clean area around it, even though it was relatively close to the port. 4) Spacious apartment, basically for sleeping and having breakfast in our case. The things I disliked 1) My husband lost his passport, we do not know whether it was in the hotel or outside, but we did try to call from the airport on our way to Joburg. The first manager did not even want to go and look to see if the document was in the room. The second manager at least asked someone, or so he said he did. I emailed the reservation person, she never even replied to me. I was hoping for more empathy at least. 2) Internet. horrible! They said they had but it was not working most of the time. We did not think of getting a data plan, so we had to struggle to get just whatsapp every now and then. I wanted to use it to plan better. 3) We asked for a cot for our son (he did not want to sleep without us) they did not have anything but a baby bed, they also sell adapters, very expensive!.

10/10 – Uitstekend

Belinda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

6/10 – Redelijk

Larry, Atlanta

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Needs a little improvement
The shower had lots of mold on the tile.

8/10 – Goed

Malehola, Our new home

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We had a wonderful with my family, we found ourselves a new home in Cape Town, will definitely go back on our next visit to Cape Town, my kids loves it

8/10 – Goed

Isto, Vantaa, Finland

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Golf Vacation
Golf vacation to Cape town Area... From Millnerton it was easy to get many near great cources

8/10 – Goed

Gary, Johannesburg

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable location for business travel
comfortable stay while on business, great to have the beach and panorama of the mountain to relax over after hours

10/10 – Uitstekend

ReinL

Positief: Netheid, personeel en service en comfort kamer
Quiet nice place
Good location: close to the Cape Town at the beach, quiet place, safe and comfortable.

8/10 – Goed

Leana, Pretoria

Positief: Comfort kamer
Convenient but not for the neatfreak
The hotel is centrally located. View is amazing. Room itself is well kept, however corridors are neglected and often not cleaned. Daily cleaning was not done properly in room. Bathroom in reception is disgusting.