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Beoordelingen van Carmel Resort Inn

2 out of 5
Carmel Resort Inn
Carpenter Street and Second Ave, Carmel, CA

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 355 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 347 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 148 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 95 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 55 van 1000 beoordelingen" "

8,0/10

Netheid

8,2/10

Personeel en service

7,0/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service
Ligging, aparte huisjes tussen de bomen, ieder huisje met patio en zitje.
1 nacht verbleven in september 2019
Reactie van CRI op 4 sep 2019
Thank you for sharing your comments regarding your recent stay with us. Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better. Sincerely, Carmel Resort Inn

6/10 – Redelijk

Maarten

Goede locatie, minder goede hygiëne
Goede locatie maar het licht van ons huisje werkte niet waardoor het er redelijk donker was. Ook vielen er houtwormen en zaagsel uit de balken van het dak. Met de lage prijs moet je dat er maar bijnemen...
1 nacht verbleven in juli 2019
Reactie van guest team op 13 jul 2019
Thank you for taking the time to share your comments concerning your stay with us. We strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment. I have reviewed your comments and concerns, and I want to assure you that they are appreciated and valued; and hope you will give us an opportunity to better serve you in the near future. Sincerely, The Guest Experience Team

6/10 – Redelijk

Louis

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Lief alternatief hotel voor avonturiers.
Hotel is een mooi parkachtig terrein waarin verspreid kleine huisjes staan. Elke 'kamer' is een huisje. Prachtig. Hotel ligt vlak bij de lokale doorgaande weg die Carmel, Pacific Grove en Monterey verbindt. Lopen neer city center vraagt 10 min. lopen door donkere kronkelwegen. Af te raden, auto dus. De huisjes zelf: vrij oud, faciliteiten een minnetje. tijdens koude dagen moeilijk warm te krijgen. Geen standaard hotel, wel lief alternatief voor de avonturier.
1 nacht verbleven in oktober 2018

10/10 – Uitstekend

Troy

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thank you for being dog friendly.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Dorota, Fremont

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van CRI op 8 mei 2024
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us.

8/10 – Goed

foong

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This resort inn the reading is 3 and a half star
1 nacht verbleven in april 2024
Reactie van CRI op 8 mei 2024
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us.

10/10 – Uitstekend

Reshma

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great last minute stay.
1 nacht verbleven in april 2024
Reactie van CRI op 18 apr 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to stay with us in the near future.Sincerely,The Guest Experience Team

10/10 – Uitstekend

Lilian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was spacious, clean, and well priced. Very comfortable and great location.
1 nacht verbleven in april 2024
Reactie van CRI op 17 apr 2024
Thank you for sharing your feedback regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team

8/10 – Goed

Jesus

Reisde met partner
Positief: Voorzieningen
The hotel looks like houses more privacy..I don’t like that the property has a little damage needs to be fixed
3 nachten verbleven in maart 2024
Reactie van CRI op 16 apr 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to stay with us in the near future.Sincerely,The Guest Experience Team

10/10 – Uitstekend

ROUSSE

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Está perfecta para estar una noche o dos
1 nacht verbleven in maart 2024
Reactie van CRI op 2 apr 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to stay with us in the near future.Sincerely,The Guest Experience Team

10/10 – Uitstekend

Roberto

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The best
1 nacht verbleven in maart 2024
Reactie van CRI op 29 mrt 2024
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us.

10/10 – Uitstekend

Clifford

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and comfortable. We do usually find a bathroom in such excellent condition with good drainage. Could walk to town.
2 nachten verbleven in maart 2024
Reactie van CRI op 29 mrt 2024
Thank you for sharing your feedback regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team

8/10 – Goed

Susanne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I had a small, cozy cabin for myself. I liked everything about it except the bathroom window wouldn’t lock closed; but i only discovered that at 11pm and didn’t want to raise an issue so late at night. These are old little cabins, but well maintained and clean.
1 nacht verbleven in maart 2024
Reactie van CRI op 23 mrt 2024
Thank you for taking the time to share your comments concerning your stay with us. We strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment.I have reviewed your comments and concerns, and I want to assure you that they are appreciated and valued, and hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team

10/10 – Uitstekend

Gricelda

1 nacht verbleven in februari 2024
Reactie van CRI op 29 mrt 2024
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us.

10/10 – Uitstekend

Steven

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Convenient, comfortable and affordable. Pavement on the property is in terrible condition. The road on the property is narrow and challenging to drive/park.
2 nachten verbleven in februari 2024
Reactie van CRI op 29 feb 2024
Thank you for taking the time to share your comments concerning your stay with us. We strive to provide a superior guest experience and valuable guest feedback helps us determine how well we are delivering on that commitment.We look forward to welcoming you back to stay with us in the near future.Sincerely,The Guest Experience Team

6/10 – Redelijk

Roger

Positief: Personeel en service
1 nacht verbleven in februari 2024
Reactie van CRI op 29 feb 2024
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us.

10/10 – Uitstekend

allan

The separate cottages and the quaint look of the whole place. I love it. I will be back
2 nachten verbleven in februari 2024
Reactie van CRI op 24 feb 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to stay with us in the near future.Sincerely,The Guest Experience Team

6/10 – Redelijk

Steve

3 nachten verbleven in februari 2024
Reactie van CRI op 24 feb 2024
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us.

8/10 – Goed

Karen

Reisde met familie
Positief: Netheid, personeel en service
The cabins are cute and clean. The property is in a good location to access the town and beach.. The only downside is that the internet connection was poor. I would stay there again.
2 nachten verbleven in februari 2024
Reactie van CRI op 20 feb 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to stay with us in the near future.Sincerely,The Guest Experience Team

4/10 – Matig

Nicholas

Reisde met huisdieren, Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
First of all, there is no "real" address to find the place, and it took us 30 minutes to find it. It wasn't where our GPS told us, because it's an imprecise address. Secondly, the Internet was bad, and finding it became all but impossible without any Internet service in the area. Finally, the front desk person was unhelpful; no suggestions for places to eat, nothing. Overall, a below average experience because of the above reasons. But, the place was clean. Also, the tv was small; hard to watch a basketball game. It's as if we were prisoners there because of poor Internet/wifi.
1 nacht verbleven in januari 2024
Reactie van CRI op 20 feb 2024
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us. We strive to provide a superior guest experience, and I am sorry yours did not meet expectations. Rest assured appropriate measures are being taken to address the problem and prevent future occurrences.We appreciate you sharing your concerns and hope you will give us an opportunity to better serve you in the near future.Sincerely,The Guest Experience Team

10/10 – Uitstekend

Emerson

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van CRI op 20 feb 2024
Thank you for sharing your feedback regarding your recent stay with us.

10/10 – Uitstekend

Casey

Reisde met een groep, Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay at the Carmel resort inn! I will definitely be back! The cottages are adorable and well spaced out, which is what we were looking for! The property itself is sooo cute and in a great location! Not quite right in downtown so you get the cute neighborhood vibes but a 3 min drive or 12 min walk to bars restaurants. The room was very clean and cute! Definitely would recommend staying here! Oh! And it’s dog friendly!! Score!!!
1 nacht verbleven in januari 2024
Reactie van CRI op 20 feb 2024
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to stay with us in the near future.Sincerely,The Guest Experience Team

10/10 – Uitstekend

Patricia, Simiane Collongue

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van CRI op 20 feb 2024
Thank you for sharing your feedback regarding your recent stay with us.

10/10 – Uitstekend

Clark

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van CRI op 20 feb 2024
Thank you for sharing your feedback regarding your recent stay with us.

8/10 – Goed

David

Positief: Netheid, personeel en service
.
2 nachten verbleven in januari 2024
Reactie van CRI op 20 feb 2024
Thank you for sharing your feedback regarding your recent stay with us.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Negatief: Personeel en service
Just be honest…
This place continues to be a great Carmel deal as long as you don’t need luxury. Unfortunately, we didn’t have a good experience checking in. We wanted a unit that did not share walls (one the the things we like most about this place) and the person checking us in basically blew off the request. Each time I asked about a particular unit being available, he immediately said it wasn’t even though he didn’t bother to look (and they weren’t sold out because I checked for openings).
1 nacht verbleven in januari 2024
Reactie van CRI op 20 feb 2024
Thank you for sharing your feedback.

4/10 – Matig

Joseph

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was clean. Quite dated and very average amenities. But clean.
1 nacht verbleven in december 2023
Reactie van CRI op 20 feb 2024
Thank you for sharing your feedback regarding your recent stay with us.

4/10 – Matig

Tomin

Positief: Netheid
Negatief: Personeel en service
1 nacht verbleven in december 2023
Reactie van CRI op 20 feb 2024
Thank you for sharing your feedback regarding your recent stay with us.

10/10 – Uitstekend

Daniela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van CRI op 20 feb 2024
Thank you for sharing your feedback regarding your recent stay with us.

6/10 – Redelijk

Kim

1 nacht verbleven in december 2023
Reactie van CRI op 21 feb 2024
Thank you for sharing your feedback regarding your recent stay with us.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Good value
Pet friendly, pleasant grounds, cottage type units with microwave and refrigerator, easy walk to "town," its funkiness has charm, relatively inexpensive for area.
2 nachten verbleven in december 2023
Reactie van CRI op 20 feb 2024
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us.

8/10 – Goed

Gary

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Room was a bit larger than necessary. Coffee maker and coffee were good. Could hear noise from next unit. Steps can be difficult to negotiate (no marking on edges), otherwise no problem encountered. Difficult to walk on the streets at night without additional lighting.
3 nachten verbleven in december 2023
Reactie van CRI op 20 feb 2024
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us.

10/10 – Uitstekend

keng hong

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good choice
Great experience in a great location
1 nacht verbleven in december 2023
Reactie van CRI op 20 feb 2024
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us.

8/10 – Goed

Shane

Reisde met familie
1 nacht verbleven in december 2023

10/10 – Uitstekend

Xin

1 nacht verbleven in december 2023

10/10 – Uitstekend

Beila

3 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Roderic

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No
1 nacht verbleven in november 2023

10/10 – Uitstekend

amy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
good
1 nacht verbleven in november 2023
Reactie van CRI op 10 nov 2023
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to stay with us in the near future.Sincerely,The Guest Experience Team

8/10 – Goed

Charles

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked that each room is a separate cottage. I didn’t like that the property was not really walkable to the shopping areas of town.
3 nachten verbleven in november 2023
Reactie van CRI op 10 nov 2023
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us.

10/10 – Uitstekend

Cynthia

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in november 2023
Reactie van CRI op 10 nov 2023
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to stay with us in the near future.Sincerely,The Guest Experience Team

10/10 – Uitstekend

marrea

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
loved this quiet little place, beautiful at night with all the lights! was so easy to check in took about 2 minutes!
1 nacht verbleven in oktober 2023
Reactie van CRI op 10 nov 2023
Thank you for sharing your feedback regarding your recent stay with us.Your feedback will be shared with the team to serve as recognition and encouragement as we strive to continuously improve our guest experience. Thank you again for sharing. We hope your next visit will be even better.Sincerely,The Guest Experience Team

10/10 – Uitstekend

Michele

1 nacht verbleven in september 2023
Reactie van CRI op 25 okt 2023
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to stay with us in the near future.Sincerely,The Guest Experience Team

10/10 – Uitstekend

Manila

2 nachten verbleven in oktober 2023
Reactie van CRI op 25 okt 2023
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to stay with us in the near future.Sincerely,The Guest Experience Team

2/10 – Ontzettend slecht

ilyas

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It wasn’t clean enough and also 4 am in the morning fire alarm system started working every 30 minutes no one was answering the phone my babies are crying keep waking up finally around 7 am they answered and the person was saying sorry they send someone to fixed worse service I never book again
2 nachten verbleven in oktober 2023
Reactie van CRI op 23 okt 2023
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us.

6/10 – Redelijk

Jack

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Evening staff could have been more accommodating
Wifi was terrible, the staff do not want to help with this issue
1 nacht verbleven in oktober 2023
Reactie van CRI op 20 okt 2023
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us.

8/10 – Goed

Sumbal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was very nice accommodations near the city center. Enjoyed our stay there
1 nacht verbleven in september 2023
Reactie van CRI op 20 okt 2023
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to stay with us in the near future.Sincerely,The Guest Experience Team

10/10 – Uitstekend

MaryLou, Huntington Beach

2 nachten verbleven in oktober 2023
Reactie van CRI op 10 nov 2023
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us.

6/10 – Redelijk

Lucia

Reisde met een groep
Positief: Netheid, personeel en service
Place was quaint. But no AC in 90 degree weather and just some noisy plug in fans was very cheap and not experienced ever before.
1 nacht verbleven in oktober 2023
Reactie van CRI op 11 okt 2023
Thank you for taking the time to tell us about your experience with us. Your feedback is very important to us.

10/10 – Uitstekend

Jane

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfy, cozy
Loved it! Special, cozy, loved the fireplace and big lounger. Location and ease in and out!
1 nacht verbleven in september 2023
Reactie van CRI op 11 okt 2023
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to stay with us in the near future.Sincerely,The Guest Experience Team

10/10 – Uitstekend

Jennifer

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in oktober 2023
Reactie van CRI op 11 okt 2023
Thank you for choosing us for your stay. We’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to stay with us in the near future.Sincerely,The Guest Experience Team