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Beoordelingen van General Butler State Resort Park

3 out of 5
General Butler State Resort Park
1608 Hwy. 227, Carrollton, KY

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 162 van 388 beoordelingen" "
Gastenscore: 8 - Goed. 132 van 388 beoordelingen" "
Gastenscore: 6 - Redelijk. 50 van 388 beoordelingen" "
Gastenscore: 4 - Matig. 32 van 388 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 12 van 388 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

7,4/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Anne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great property to spend a few days. Staff were excellent. Towels in lodge rooms were nice and thick. Quiet and serine.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

geoffrey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
9 nachten verbleven in april 2024

4/10 – Matig

eydie, Gulfport

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hannah was amazing and the best part of the trip. Nothing was open. The conference center was where the restaurant was staged and the food was edible at best. There was no lounge or amenities. I had asked to be moved to a cabin once I found out everything was closed and the park manager refused even though the cabin sat empty for our entire stay. We could have at least cooked for ourselves. I dont really know why they are even open right now.
4 nachten verbleven in april 2024

8/10 – Goed

Anita

Reisde met familie
Positief: Personeel en service
We love General Butler but were disappointed that there was no TP in the unit (we got some from the front desk), no icemaker or even an ice tray. The last 2 bedroom we rented had an ice maker, the 2 coffee packages in the drawer were BOTH decaf. And we SO SO SO missed the Fried chicken. When we went to dinner Friday night they didn't have any but the waitress checked with the kitchen and we were told that YES Saturday night they would be making fried chicken. But we came back from Cincinnati early and NO, they were not making fried chicken. We ate dinner in an awful restaurant downtown. We had to be back in Louisville early Sunday so we had to miss lunch Sunday which surely served fried chicken.
2 nachten verbleven in april 2024
Reactie van robin op 6 mei 2024
Good Morning!!It seems like we didn't meet your expectations on your visit. I apologize for that. Thank you for letting us know where we need to improve. We are currently under some renovations so our park is a work in progress. I will pass this information along to the rest of the team here at Gen. Butler. Thank you for choosing Gen. Butler. We will work hard to make your next visit more enjoyable. Robin/Front desk Sup.

10/10 – Uitstekend

Dena

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved staying here!!
1 nacht verbleven in april 2024
Reactie van robin op 6 mei 2024
Thank you for choosing Gen. Butler. We are so glad you had a good visit. Please come see us again soon!! Robin/Fr.Desk Sup

6/10 – Redelijk

Michael

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
The property appeared rundown and needing a facelift.
3 nachten verbleven in maart 2024

6/10 – Redelijk

Michael

5 nachten verbleven in oktober 2023

6/10 – Redelijk

Marlene

Positief: Netheid, personeel en service
Room was pretty clean but very musty smelling. Steps and hallways in some area could have been cleaner. Staff did not appear to be happy working there. Park itself was beautiful.
1 nacht verbleven in oktober 2023
Reactie van Robin op 22 okt 2023
Thank you so much for your comments. I will share this information with the staff and we will do better. We do appreciate your business and hope you will visit us again. Have a great day!!

8/10 – Goed

Kelli

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

8/10 – Goed

Miranda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing property and beautiful views! My only complaint would be we were put in a room near a group of mid 70s-late 80s group of women. We couldn’t take a step to the right without there being a complaint on us about noise. We’d been gone all day, get to the room, turn on the tv and eat (no one was talking because we were just exhausted from the day) and boom phone rings about our room being too “noisy” fortunately the young lady at the desk understood exactly what was really going on.
2 nachten verbleven in september 2023
Reactie van Robin op 25 sep 2023
Good Morning Miranda,Thank you for choosing General Butler. We do appreciate your business and your comments. Normally, we would have been able to give you a more private room but we were sold out due to having a group of women here for a sewing seminar. When booking in the future let us know if you need a more private area and we will be glad to help you with that. We also have cabins if that would be of interest to you in the future. Again, Thank you for staying with us. Have a great day!! Robin/FrDeskSup

8/10 – Goed

Rebecca

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Old but clean
The room was old. There was no view. It was clean but needed to be updated.
1 nacht verbleven in september 2023
Reactie van Robin op 25 sep 2023
Hi Rebecca,Thank you for your comments. We are in the process of updating the rooms. It's taking us a little longer than we anticipated. With our rooms there are a couple of different views. You can always request a wooded view, a valley view or overlooking the pool. We do try our best to accomodate your request. Again, thank you for staying with us and for your comments. Have a great day!! Robin/Fr.DeskSup.

2/10 – Ontzettend slecht

Anola

1 nacht verbleven in september 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Superb overnight visit--would definitely repeat
Wonderful overnight stay! Such a peaceful, beautiful park to visit--sorry we weren't staying longer. Room was so nice and clean--very big with an individual balcony. Breakfast was just incredible--a hot buffet with all the goodies plus a fruit and yogurt bar and cereal too. Real restaurant quality. The lodge main room windows overlook quite a view and are fantastic to see--looks like a chapel with wood beams. Definitely would visit again!
1 nacht verbleven in september 2023
Reactie van Robin op 25 sep 2023
Thank you so much for your kind comments. We appreciate hearing from you. The view from our lodge is spectacular!!! We look forward to seeing you again!! Have a wonderful day!! :) Robin/Fr. Desk Sup

10/10 – Uitstekend

Joann

2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Regina

2 nachten verbleven in september 2023

10/10 – Uitstekend

Claudia

1 nacht verbleven in september 2023

8/10 – Goed

TOM

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
amenities listed are not available , pool. ,restaurant
1 nacht verbleven in augustus 2023

8/10 – Goed

Nancy

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Vacation!
We had a fabulous time, went to the Ark Encounter and the Creation Museum. We stayed at the General Butler Resort Hotel in a cabin. It is beautiful, too bad the pool was under construction, but had things to do. Our cabin had a sunken bedroom which was weird that you had to step down into the room and felt like you were going to fall. Hopefully all the cabins are not like that. Breakfasts are included and where fabulous!!! Would love to go back!!
4 nachten verbleven in augustus 2023
Reactie van Robin op 15 aug 2023
Thank you for your comments. I'm so glad you had a good stay with us. We are looking into the step issue in the cabins to see if we can correct that. We hope to see you again soon!! Robin/Fr. Desk Sup

6/10 – Redelijk

Ketrina

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
The breakfast area was a drive away.
2 nachten verbleven in augustus 2023
Reactie van Robin op 15 aug 2023
Hello,I apologize for the restaurant being in another bldg. We are currently under some renovations and had to move it to our other kitchen facility. We hope to be back in the lodge soon which will be easier for our guests. Thank you for staying with us. Robin/Fr. Desk Sup

10/10 – Uitstekend

Tiffany, Toms River

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a beautiful, peaceful place. The breakfast was top notch. We stayed for a quick overnight on a road trip, but would have loved to stay longer.
Reactie van Robin op 15 aug 2023
Thank you so much for your comments. We appreciate you choosing us for your stay. Would love to have you visit when you can stay longer. Give us a call and we can set you up in a room or cabin!! Robin/Fr. Desk Sup

6/10 – Redelijk

DANIEL

Reisde met familie en kleine kinderen
Negatief: Staat van de accommodatie en faciliteiten
When I opened the door to the house, there was a musty smell, and the shampoo and conditioner were in a container, but the container was overflowing and the dishes and knives were stained with food. The breakfast menu was good and the waiters were friendly. There was a swimming pool, but it was unfortunate that it was under construction and could not be used.
3 nachten verbleven in augustus 2023
Reactie van Robin op 15 aug 2023
Thank you for booking with us. I so apologize for the hskp issues. I will make the hskp supervisor aware of these issues. Our pool is going under some repair but we are hopeful it will be back open next summer so please come see us!! Robin/Fr.Desk Sup

6/10 – Redelijk

ArthurR

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The room was clean. There was no shampoo. The lounge and pool are closed. The pool is the main reason I booked here. Very disappointed.
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Glenda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Value, friendly staff, excellent food
Great value. Excellent venue, the rooms need a little love but they were clean and comfortable. Highly recomend the restaurant. Savannah was my friendly server. The Hostess, Annie was fabulous, took time to converse with me. The food was absolutely amazing! Breakfast comes with the stay..the best real breakfast at any hotel!. I loved it.
1 nacht verbleven in juli 2023
Reactie van Robin op 31 jul 2023
Thank you so much!! Even though we are going through some renovations we still want to give our guest a pleasant and enjoyable experience. Thank you for choosing General Butler. We hope to see you again soon!! Robin/Front Desk Supervisor

10/10 – Uitstekend

allison

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very nice staff
2 nachten verbleven in juli 2023

8/10 – Goed

Lawrence

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Rick

1 nacht verbleven in juli 2023

2/10 – Ontzettend slecht

Tim

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Keep looking!!
When we walked in the place was empty!! I immediately thought of the hotel from "The Shining" movie. The photos and the descriptions of this place are not accurate. The pool has not worked for over a year. The internet was not working. The breakfast was frozen items from Costco in a paper bag. Many of the rooms are not in use due to a flood at some time in the past. The room we were in was in disrepair and dimly lit. The staff was apologetic and polite but had nothing to offer. Said that some of the issues were due to a lack of state funding. It's obvious this place was something special back in the day, but not today.
5 nachten verbleven in juli 2023

8/10 – Goed

Jeffery

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyable Weekend Get-Away
Friends were staying at the campgrounds, so I booked the lodge (I am SO not a camper), and spent my nights there after visiting all day. Very pleased with my stay! Affordable, clean and well-kept, comfortable, and every staff member I encountered was polite and friendly! Will definitely consider GBSRP for future get-aways!
2 nachten verbleven in juli 2023
Reactie van -GBSRP Team op 17 jul 2023
Hello! Thank you so much for visiting and giving feedback! We will pass the kudos on to our team. Hope to see you again in the future.

8/10 – Goed

Susan, Indianapolis

Reisde met partner
Positief: Netheid, personeel en service
They are in the process of bouncing back from some significant issues, but the room was clean & comfortable; the setting was beautiful, and the staff was very nice & helpful.
1 nacht verbleven in juli 2023
Reactie van -GBSRP Team op 17 jul 2023
Hello! Thank you so much for visiting and giving feedback! I will pass the kudos on to our tea. We hope to see you again in the future!

10/10 – Uitstekend

Amethyst

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We loved the friendly atmosphere and location of the resort. We enjoyed the variety of things to do on location without having to leave the resort.
2 nachten verbleven in juli 2023
Reactie van -GBSRP Team op 17 jul 2023
Hello! Thank you so much for visiting and giving feedback! We hope to see you again in the future!

4/10 – Matig

Joan

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid
, Beautiful property, quiet, clean with friendly helpful staff. Breakfast was in a sack which had to be taken to another room to heat, no microwave. Pool was broken (had been for over a year). We checked out after the night and received a full refund.
5 nachten verbleven in juli 2023
Reactie van -GBSRP Team op 17 jul 2023
Hello! Thank you so much for visiting and giving feedback! We understand your disappointment. We are hopeful our pool will be up and working by next season for all to enjoy. Our team is working on several projects all over the park. I will pass these notes on to our team to find some solutions. We hope to see you again in the future!

10/10 – Uitstekend

Brett

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2023

8/10 – Goed

Jereme

Reisde met familie
Positief: Netheid, personeel en service
Family stay
The pool was closed which is very disappointing as we specifically choose our lodging based on having a pool. The hot breakfast was delicious and all of the staff was very friendly. The cottage and the property are not well maintained. The roads have a lot of potholes. Our cottage key reader didn't work the majority of the time. We even had the keys kept far away from anything else and took them to be reprogrammed once they still barely worked. Most of the time it didn't even recognize you inserted a key. The cottage itself was pretty snug and the shower could be cleaned better. I understand you are "glamping" but they should spray the porch for spiders - at night there is an army of them trying to attack you while you are fighting with the key to get in. I don't think they ever mop the floors in the cabins they were very very dirty.
4 nachten verbleven in juli 2023
Reactie van -GBSRP Team op 17 jul 2023
Hello! Thank you so much for visiting and giving feedback! We have our fingers crossed that next season our pool will be back to its former glory for everyone to use. We are working on several projects around the park to renovate. I will speak to our team about some of your points and assure they will be fixed. We hope to see you again in the future!

6/10 – Redelijk

Ihor

3 nachten verbleven in juli 2023

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good time
2 nachten verbleven in juli 2023
Reactie van -GBSRP Team op 17 jul 2023
Hello! Thank you so much for visiting and giving feedback! We hope to see you again in the future!

10/10 – Uitstekend

Crystal

1 nacht verbleven in juli 2023

10/10 – Uitstekend

Joyce

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent staff
1 nacht verbleven in juni 2023
Reactie van -GBSRP Team op 17 jul 2023
Hello! Thank you so much for visiting and giving feedback! We will pass the kudos on to our team!

8/10 – Goed

Amy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The room had a rustic charm and was very clean with comfortable beds. Refrigerator and tv but no microwave. Pool is damaged and not available for use. The restaurant at the lodge is also currently closed. Was told due to lack of funds for the State park there is no time frame on when they will get either opened. Plenty of short walking trails throughout the park we’re enjoyable. Breakfast is very subpar. Consists of frozen mini waffle, fruit cup, muffin, granola bar and juice. Was great for an overnight while traveling but no amenities as advertised.
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Johnie

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a wonderful time. Lots of privacy and peace and quiet. We will be back. Love the cabin.
2 nachten verbleven in juni 2023
Reactie van -GBSRP Team op 17 jul 2023
Hello! Thank you so much for visiting and giving feedback! We hope to see you back in the future!

10/10 – Uitstekend

Ryan

Reisde met partner, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Cute cabin
2 nachten verbleven in juni 2023
Reactie van -GBSRP Team op 17 jul 2023
Hello! Thank you so much for visiting. We hope to see you again in the future!

10/10 – Uitstekend

Paul

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Nice quiet lodge that looks to be going through some renovations. Great buffet at 2 Rivers. Down fall is the pool isn’t open but not a big deal.
1 nacht verbleven in juni 2023
Reactie van -GBSRP Team op 17 jul 2023
Hello! Thank you so much for visiting and giving feedback! We have our fingers crossed our pool will be open next season for all to enjoy! We hope to see you again in the future.

2/10 – Ontzettend slecht

Kurt

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Room #202 was absolutely horrible. It was right next to the lobby and elevator. And the adjacent room’s door slammed constantly and the sound of the elevator was annoying. After over an hour of having my sleep constantly disturbed, I asked to move to another room. Though the 2nd room was mostly quieter, the room above me, I could easily hear the footsteps at midnight. Fortunately, once they stopped walking around, it was quiet enough to fall asleep. Their facility definitely needs to somehow update their soundproofing.
1 nacht verbleven in juni 2023
Reactie van -GBSRP Team op 17 jul 2023
Hello! Thank you so much for visiting and giving feedback! We are currently working on lots of projects and I will pass this along to our team.

4/10 – Matig

Rachel

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Bonnie

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The park is very beautiful but neglected. Hopefully, there will be improvements soon.
2 nachten verbleven in mei 2023
Reactie van -GBSRP Team op 17 jul 2023
Hello! Thank you so much for visiting and giving feedback! We are currently working on lots of projects to improve things. We hope you return in the future to enjoy all of these improvements! -GBSRP Team

10/10 – Uitstekend

Guadalupe

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in mei 2023

8/10 – Goed

James G

1 nacht verbleven in mei 2023

8/10 – Goed

Anne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Lucy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay!
It was great! Staff was awesome! We enjoyed our stay.
3 nachten verbleven in april 2023

6/10 – Redelijk

Michael

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The facility is in less than top condition. While we were there the staff were able to satisfy some needs, but no housekeeping attention was given to our room at the lodge during our stay in mid -April. Much attention to detail needed to ready the facility for prime time. It is a lovely location.
2 nachten verbleven in april 2023