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Beoordelingen van Anne Shirley Motel & Cottages

2 out of 5
Anne Shirley Motel & Cottages
7542 Route 13, Cavendish, PE

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 39 van 151 beoordelingen" "
Gastenscore: 8 - Goed. 42 van 151 beoordelingen" "
Gastenscore: 6 - Redelijk. 33 van 151 beoordelingen" "
Gastenscore: 4 - Matig. 22 van 151 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 15 van 151 beoordelingen" "

7,4/10

Netheid

7,8/10

Personeel en service

6,4/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

6,6/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Pieter

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van Anne Shirley Motel & Cottages op 17 jul 2023
Sorry for your bad experience Pieter.

6/10 – Redelijk

Cindie

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
We stayed in our own cottage
1 nacht verbleven in september 2023

10/10 – Uitstekend

Eric

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay at a perfect location.
2 nachten verbleven in september 2023
Reactie van ASMC op 4 sep 2023
Thank you for your stay and kind review, see you next time!

4/10 – Matig

Renee

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well, the rooms were not very clean, the plumbing was horrible. There were bugs in the rooms, the owners or staff were friendly, but really did not care about the poor service that was provided. I would not recommend this motel unless it went under better management and staffing that actually cared about the the Island and its history.
4 nachten verbleven in augustus 2023
Reactie van ASMC op 4 sep 2023
Sorry for the experience, we will address the issues

10/10 – Uitstekend

Laura

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
Nothing there was a mouse and I slept in my car and I told them they laughed I asked for compensation and nothing
1 nacht verbleven in september 2023
Reactie van ASMC op 4 sep 2023
Sorry we never got the feedback in office, sorry for that.

2/10 – Ontzettend slecht

alex

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van ASMc op 5 sep 2023
Sorry for the experience.

8/10 – Goed

Sylwia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We liked sightseeing places related to Lucy Moud Montgomery. It is a great location.
3 nachten verbleven in augustus 2023
Reactie van ASMC op 4 sep 2023
Thank you for staying with us and kind review, see you next time!

6/10 – Redelijk

Sandra

Positief: Personeel en service
Older, well used. Unstable toilet, some mold in corner. Slightly musty smell
3 nachten verbleven in augustus 2023
Reactie van ASmC op 4 sep 2023
Thank you fort our review, we will address thebissues

8/10 – Goed

Chantal

2 nachten verbleven in augustus 2023
Reactie van Anne Shirley Motel & Cottages op 2 sep 2023
We are so glad you enjoyed your stay, we hope to see you again!

10/10 – Uitstekend

Jill

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van Anne Shirley Motel & Cottages op 31 aug 2023
Thank you for your kind review, we are so glad you enjoyed your stay!

4/10 – Matig

H. Sidney

4 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Yvonne

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
DO NOT STAY HERE
DO NOT STAY HERE full of bugs. kid at front desk said he could not say for sure no more bugs would enter throughout the night. The owner doesn't return calls. We left, did not stay and called my visa to dispute the charges.
1 nacht verbleven in augustus 2023
Reactie van ASMC op 31 aug 2023
Sorry for the experience, we will address the issues.

6/10 – Redelijk

Frank, Sioux Lookout

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
The room was clean. It has everything we needed to prepare meals and enough fridges! Beds were fairly comfortable. The houser keeping staff tried to be helpful but g for some, the language barrier was an issue! The outside stairs were potentially dangerous and could use a renovation!
3 nachten verbleven in augustus 2023
Reactie van Anne Shirley Motel & Cottages op 28 aug 2023
Thank you for your review we will look to improve in that area.

2/10 – Ontzettend slecht

kyle

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
For the limited time I seen the staff they were nice and friendly I’ll give them that, but as for the premises itself not so good, it looks extreamly rundown, as soon as we entered the room you were greeted with a musty smell, there was no way 2 beds should have been put in that tiny room, and it was extreamly outdated, the surface around the pool did not look to friendly in the least bit and I would not even let the kids in it, it was that bad we only used the place to sleep and took off as soon as we woke up , when we got back there to go to bed it looked closed down no lights on anywhere the kids play area had lots of kids outside playing in the complete dark and no way to turn the outside light on out of our door. Would not recommend to anyone
1 nacht verbleven in augustus 2023
Reactie van Anne Shirley Motel & Cottages op 27 aug 2023
Sorry for your experience, we will look to improve in those areas.

6/10 – Redelijk

Miranda

Reisde met familie
Positief: Personeel en service, comfort kamer
4 nachten verbleven in augustus 2023
Reactie van Anne Shirley Motel & Cottages op 27 aug 2023
Thank you for your review!

8/10 – Goed

Michelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The young man working the desk was so nice and very accommodating
2 nachten verbleven in augustus 2023
Reactie van Anne Shirley Motel & Cottages op 25 aug 2023
We are so glad to hear! Hope to see you again!

8/10 – Goed

Vanessa

2 nachten verbleven in augustus 2023
Reactie van Anne Shirley Motel & Cottages op 26 aug 2023
Thank you for your review! We hope to see you again!

10/10 – Uitstekend

Denis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Anne Shirley Motel & Cottages op 25 aug 2023
Thank you so much for your review! We hope to see you again!

6/10 – Redelijk

Tracy

1 nacht verbleven in augustus 2023

8/10 – Goed

Rowan

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
walkable to shops and dining and beach. Pool is nice
15 nachten verbleven in augustus 2023

4/10 – Matig

Billy

4 nachten verbleven in augustus 2023
Reactie van Anne Shirley Motel & Cottages op 22 aug 2023
We are sorry your experience wasn't great. Billy. Have a good day.

6/10 – Redelijk

Gonzalo

….
2 nachten verbleven in augustus 2023
Reactie van Anne Shirley Motel & Cottages op 31 aug 2023
Thanks for your review!

2/10 – Ontzettend slecht

Chris

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The location is great, and there are only so many options in Cavendish. With about 16 weeks or so a year of traffic, it's likely tough surviving. Unfortunately Anne Shirley's is several years behind on maintaining their property, it's in very rough shape.
2 nachten verbleven in augustus 2023
Reactie van Anne Shirley Motel & Cottages op 19 aug 2023
Sorry for your experience we will address these issues.

2/10 – Ontzettend slecht

Tia

1 nacht verbleven in augustus 2023

8/10 – Goed

Glen

Reisde met familie
Was an older property, but certainly worth what we paid for. All in all we would stay there again for similar price. With some minor reno’s of existing infrastructure it would be much better.
1 nacht verbleven in augustus 2023
Reactie van Anne Shirley Motel & Cottages op 17 aug 2023
Thank you for your review. We're glad that you enjoyed your stay and hope to see you again soon!

10/10 – Uitstekend

jean sebastien

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thank you
2 nachten verbleven in augustus 2023
Reactie van Anne Shirley Motel & Cottages op 16 aug 2023
Thank you for the great review, we are glad that you enjoyed your stay here, and hope to see you again soon!

4/10 – Matig

Brandy

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property needs to be completely replaced. rebuilding would be the only way to improve this property.
4 nachten verbleven in augustus 2023
Reactie van Anne Shirley Motel & Cottages op 15 aug 2023
Sorry for your experience Brandy, we will address these issues.

4/10 – Matig

Roy

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
We paid for a kitchenette with stove to cook breakfast couple meals stove didn’t work took 25 minutes to scramble eggs still not cooked came to repair still didn’t work toilet had foul smell would not recommend
6 nachten verbleven in augustus 2023
Reactie van Anne Shirley Motel & Cottages op 14 aug 2023
Sorry for your experience, Roy. We will address these issues.

8/10 – Goed

Alex

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good if you have kids!!
1 nacht verbleven in augustus 2023
Reactie van Anne Shirley Motel & Cottages op 31 aug 2023
Thank you for your review, we are so glad you enjoyed your stay!

4/10 – Matig

Faye

Negatief: Netheid, staat van de accommodatie en faciliteiten
upon arrival we could not unlock the door as the knob was too loose, an employee noticed us and came to our aid . he had to fix the door knob. After we got it opened it was very stale and musty smelling in the unit. we took our bag in ,opened all the windows that we could , the bathroom one was stuck , we left to join our family . We returned at bedtime . we turned on the ac unit that too loud for us to sleep. Getting read for bed we discovered the flush was very loose at the floor . when i got up at 2 am the bathroom floor was covered in water .and a cockroach was on the floor in main room area . I killed it and went back to bed . I reported this to main desk in the morning before we left for the day. Upon returning for the night on day 2 there was yet another cockroach running around the main room . and upon investigation one in the stick trap under the bed. had i another place to sleep I would have left at this point. the flush was still loose . when i got up at 2am to use washroom the floor was wet a big puddle that I had to use towels to soak up. The towels smelled clean but were vey stained, the pillows were so thin you needed 2 to make1 . checking out the gal at the desk listened to my issues but was not shocked or did not even offer an apology so i think she has heard it all before so i asked for a manager . i called this person and got about the same attitude as at desk. Do not chose this place ,my rating will be 3/10. It was a bed and roof nothing more.
2 nachten verbleven in augustus 2023
Reactie van Anne Shirley Motel & Cottages op 12 aug 2023
Sorry for your experience Faye, we will address these issues.

2/10 – Ontzettend slecht

Alisha

Negatief: Netheid, personeel en service
2 nachten verbleven in augustus 2023
Reactie van Anne Shirley Motel & Cottages op 10 aug 2023
Sorry for you experience, we appreciated your feedback and we will address the issues. Thanks again!

10/10 – Uitstekend

Arnold

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The stay was great! We got a free upgrade. The TV box didn't work but we were not there for TV. All good. Thank you.
1 nacht verbleven in augustus 2023
Reactie van Anne Shirley Motel & Cottages op 8 aug 2023
Thank you for your feedback. We are glad that you had a great stay!

10/10 – Uitstekend

Julie Anne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in juli 2023
Reactie van Anne Shirley Motel & Cottages op 8 aug 2023
Thank you for your feedback! We are glad you enjoyed your stay.

8/10 – Goed

Melody

Positief: Netheid
1 nacht verbleven in augustus 2023
Reactie van Anne Shirley Motel & Cottages op 7 aug 2023
Thank you for your review, Melody! We hope to see you again!

4/10 – Matig

Jody

Reisde met familie en kleine kinderen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Too many bugs, hair in the sheets as well upon arrival and they called and postponed our check in until 2 hrs later but did not compensate for anything.
4 nachten verbleven in juli 2023
Reactie van Anne Shirley Motel & Cottages op 5 aug 2023
Sorry for your experience, Jody. We will address these issues.

2/10 – Ontzettend slecht

Lowell

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was a mess. I would not let my dog stay there but we were stuck because we prepaid and he would not refund us or the many other people. Some who could aford to just leave and not worry did. One couple arrived and pulled back the bedcovering to find bugs living in the bed. The floor in our room was very dirty. The towels were all stained and no washcloths provided. Ther was a bad odor in the room. There were a number of plugs in one outlet and the microwave being one of them didn't work. When we called for assistance he came and played with the plug causing it to spark. When i informed him it was a fire hazard he laughed at me and walked out. And this goes on. We arrived at our room last night after 8pm to find the door wide open. Apparently left open be the person providing more stained towels. When i called on this he said he didn't think his staff would do that. Just a very bad experience all round that ruined our short stay on PEI. I REALLY WANT A REFUND AND DONT KNOW WHAT TO DO TO GET IT.
3 nachten verbleven in juli 2023
Reactie van Anne Shirley Motel & Cottages op 5 aug 2023
Sorry for your experience. Our staff continues to put their best effort forward in order for guests to have a good stay. We will address these issues to ensure that can happen for everyone.

6/10 – Redelijk

Margot

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Close to everything in Cavendish. Not impressed by the person who checked us in. Clean and tidy, but nothing extra.
2 nachten verbleven in augustus 2023
Reactie van Anne Shirley Motel & Cottages op 5 aug 2023
Sorry for your experience. We will address these issues.

8/10 – Goed

lin

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient, you can walk to the beach and park. Room facilities are average. good location
4 nachten verbleven in juli 2023
Reactie van Anne Shirley Motel & Cottages op 3 aug 2023
Thank you for your review, Lin. We hope to see you again!

10/10 – Uitstekend

Donald

3 nachten verbleven in juli 2023
Reactie van Anne Shirley Motel & Cottages op 17 aug 2023
Thank you for your review we are glad that you enjoyed your stay, and hope to see you again soon!

6/10 – Redelijk

Olivia

Positief: Personeel en service
1 nacht verbleven in juli 2023
Reactie van Anne Shirley Motel & Cottages op 27 jul 2023
Thank you Olivia, we hope to see you again.

6/10 – Redelijk

Scott

2 nachten verbleven in juli 2023
Reactie van Anne Shirley Motel & Cottages op 26 jul 2023
Thank you for you feedback!

6/10 – Redelijk

Richard

Reisde met familie
2 nachten verbleven in juli 2023
Reactie van Anne Shirley Motel & Cottages op 23 jul 2023
Thank you for your feedback!

6/10 – Redelijk

Judy

1 nacht verbleven in juli 2023
Reactie van Anne Shirley Motel & Cottages op 12 aug 2023
Thanks for your feedback!

6/10 – Redelijk

Alicia

Positief: Personeel en service
4 nachten verbleven in juli 2023
Reactie van Anne Shirley Motel & Cottages op 22 jul 2023
Thank you for your feedback!

6/10 – Redelijk

Marianne

Negatief: Staat van de accommodatie en faciliteiten
I thought the size of the rooms was quite good and the service was pleasant. Unfortunately, the room wasn’t available at the normal check-in time of 3:30 (we had to wait around for another hour for it to be available) and the pool was shut one of the 2 days that we were there. Otherwise, everything went smoothly.
3 nachten verbleven in juli 2023
Reactie van Anne Shirley Motel & Cottages op 21 jul 2023
Thank you Marianne, we hope to see you again!

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Building is dated but very nice room pool water was cold
1 nacht verbleven in juli 2023
Reactie van Anne Shirley Motel & Cottages op 17 jul 2023
Thank you Robert, we hope to see you again!

8/10 – Goed

Kathleen

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Overall great place to stay - exactly what we needed for a day in cavendish. Lowered rating just due to bed sheets not being overly clean
1 nacht verbleven in juli 2023
Reactie van Anne Shirley Motel & Cottages op 17 jul 2023
Thank you Kathleen for your kind review, we hope to see you again!

10/10 – Uitstekend

Fatima

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing!
3 nachten verbleven in juli 2023
Reactie van Anne Shirley Motel & Cottages op 17 jul 2023
Thank you so much Fatima! We hope to see you again!

8/10 – Goed

Rafal

Positief: Netheid, personeel en service
1 nacht verbleven in juli 2023
Reactie van Anne Shirley Motel & Cottages op 12 jul 2023
Thank you for your feedback we really appreciate it!

10/10 – Uitstekend

Bev

1 nacht verbleven in juni 2023
Reactie van Anne Shirley Motel & Cottages op 12 jul 2023
Thank you for your feedback, we look forward to seeing you in the future!