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Beoordelingen van Hôtel de l'Arve by HappyCulture

3 out of 5
Hôtel de l'Arve by HappyCulture
60 impasse des Anémones, Chamonix-Mont-Blanc, Haute-Savoie

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 422 van 674 beoordelingen" "
Gastenscore: 8 - Goed. 222 van 674 beoordelingen" "
Gastenscore: 6 - Redelijk. 22 van 674 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 674 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 674 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Gerard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2020
Reactie van Anne op 12 aug 2020
Merci, à bientôt!

10/10 – Uitstekend

Nisaina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nous avons passé un excellent séjour, merci à toute l'équipe. Le petit-déjeuner est excellent
1 nacht verbleven in mei 2024
Reactie van The Arve Team op 16 mei 2024
Merci à vous pour votre agréable commentaire suite à votre récent séjour !

10/10 – Uitstekend

Reni

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
loved it. stayed with a 4 year old. very friendly team. lovely cosy hotel. good location . walls a bit on the thin side , for one night for us it was amazing. breakfast is really good value with local foods. would come back
1 nacht verbleven in mei 2024
Reactie van The Arve Team op 16 mei 2024
Thank you for the lovely review !It will be shared to all our staff ! See you soon again in Chamonix !

8/10 – Goed

Laurent

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Personnel aux petits soins, situation parfaite et belle vue sur les montagnes. Petit dej très sympa.
1 nacht verbleven in mei 2024
Reactie van The Arve Team op 6 mei 2024
Merci !

8/10 – Goed

Serenella

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van The Arve Team op 2 mei 2024
Merci !

10/10 – Uitstekend

Andrea Beatriz

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was greate!!! The hotel is beautiful, the lobby excellent service and facilities. The room size was perfect
3 nachten verbleven in april 2024
Reactie van The Arve team op 30 apr 2024
Dear Andrea, all the team thank you for your perfect feedback !Hope to see you soon,Best Regards

8/10 – Goed

Ming

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The hotel is dated and space is very small for 2 adults. Staff is very friendly and the afternoon cakes and coffee is nice bonus.
1 nacht verbleven in april 2024
Reactie van The arve team op 30 apr 2024
Dear Ming,Thank you very much for your nice feedback,Best regards,

10/10 – Uitstekend

Licen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location and service
5 nachten verbleven in maart 2024
Reactie van The Arve Team op 24 apr 2024
Thank you !

10/10 – Uitstekend

Jing

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
overall excellent choice
1 nacht verbleven in april 2024
Reactie van The Arve Team op 22 apr 2024
Thank you very much !We hope to welcome you again another time !

10/10 – Uitstekend

John

Very helpful and friendly staff, excellent location, private parking and excellent restaurant next door
1 nacht verbleven in april 2024
Reactie van The Arve Team op 22 apr 2024
Thank so much !Such a pleasure to read your kidn review.See you next time in Chamonix !

10/10 – Uitstekend

Fan, Lüdenscheid

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr gut!
2 nachten verbleven in april 2024
Reactie van The Arve Team op 15 apr 2024
Lieber Gast,Vielen Dank für die gute Bewertung, die Sie unserem Hotel gegeben haben. Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,

6/10 – Redelijk

Jean-Claude

Positief: Netheid, personeel en service en voorzieningen
We did not get a confirmation for our reservation, so we booked a second one. Both reservations included all the name in our party, so it was obvious that one of the reservation had to be cancelled. The hotel did not validate, nor asked any question and charged both reservations. They were not open to credit the charges. It’s frustrating.
1 nacht verbleven in april 2024
Reactie van The Arve Team op 15 apr 2024
Dear Sir,We are sorry to read that we did not met your expectations.We stay at your entire disposal,Best regards,

10/10 – Uitstekend

Mansik

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good restaurant. I like it. Small space. A little cold.
1 nacht verbleven in april 2024
Reactie van Arve Team op 15 apr 2024
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 – Uitstekend

Rick

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stayed for 3 days after coming from the 3 Valleys ski area. This stay was a fantastic experience - parking was easy and convenient, check in was smooth as the gentleman was pleasant and professional. He explained the logistics of the hotel and offered info about the surrounding area. The hotel had a bar lounge area on the first floor with a pool table, foosball table, fireplace and lounging area for free afternoon teatime … it also had a small workout area with sauna/showers, climbing wall and relaxation area. Our room was spacious and had a gorgeous view of the creek and the Aiguille du Midi … Breakfast was great with a wide range of food choices along with a beautiful view from the dining area. The hotel offered a discount for Ski rental through a shop nearby and had a ski locker for use by guests. Restaurants and shopping were all around - we walked to the town center and roamed about easily. This will be our first choice if we return to Chamonix in the future - thank you L’Arve !! Booking through Expedia made it easy and all the charges were exactly as expected - bravo to both !
Reactie van Arve Team op 18 mrt 2024
Thank you so much !See you hopefully soon again !

8/10 – Goed

simeon

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen
3 nachten verbleven in februari 2024
Reactie van The Arve Team op 4 mrt 2024
Thank you !

6/10 – Redelijk

James

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall good hotel, just a shame about the paper thin walls and ceiling as you can hear everything, it sounded like there was an elephant stomping around above our room every night until about midnight. But the hotel was clean and friendly I wouldn’t stay again because of the noise and having a young child with us
4 nachten verbleven in februari 2024
Reactie van Douay F.Hotel Manager op 18 feb 2024
Dear Guest,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Sincerely,

10/10 – Uitstekend

David

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great option for a ski weekend
Very comfortable and well located hotel with friendly staff. Bedrooms great, bathrooms and common areas clean and an overall good vibe
3 nachten verbleven in januari 2024
Reactie van JACQUIOT.A - Adjointe de direction op 13 feb 2024
Dear David,Thanks a lot for your great feedback.We hope to see you another time,Best regards

10/10 – Uitstekend

Dominique

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2024
Reactie van The Arve Team op 8 feb 2024
Merci :)

10/10 – Uitstekend

Brian

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very nice. The hotel has a wonderful breakfast before skiing, watwr and coffee stations, pool table and nice sitting area. Ski bus is right outside of hotel. Near by ski rental too. All in walking diatance to shoppIng, food and train.
3 nachten verbleven in januari 2024
Reactie van The Arve Team op 26 jan 2024
Thank you

10/10 – Uitstekend

Leonardo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hospedagem Impecável
Um hotel incrível, com quartos confortáveis; vários mimos para os hóspedes (como água saborizada, café, chá, chocolate quente, pães e bolos); e uma excelente equipe de atendimento, que conta com um funcionário brasileiro que nos ajudou muito.
2 nachten verbleven in januari 2024
Reactie van Arve Team op 26 jan 2024
Thank you !

10/10 – Uitstekend

Raemy

Positief: Netheid, personeel en service
5 nachten verbleven in december 2023
Reactie van The Arve Team op 26 jan 2024
Thank You

10/10 – Uitstekend

Andres

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente
Increíble
3 nachten verbleven in december 2023
Reactie van The Arve Team op 26 jan 2024
Thank you !

10/10 – Uitstekend

Dorothée

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Une nuit passée dans cette hotel . Tout est parfait. La chambre, proximité, petit déjeuner. Parfait
1 nacht verbleven in december 2023
Reactie van La Reception op 13 dec 2023
Quel plaisir de lire votre entière satisfaction !Merci à vous !

10/10 – Uitstekend

Jennifer

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel is on the river, with a lawn for relaxing. Pastries, coffee, tea provided daily. Bar at hotel with comfy chairs for lounging. Walk to pedestrian streets. Free bikes to use, and can ride from hotel up the chamonix valley on bike paths.
2 nachten verbleven in september 2023
Reactie van Anaïs.J / Adjointe de direction op 9 nov 2023
Dear Jennifer,All the team thank you for your feedback concerning your stay in our hotel. We are glade to see that you enjoyed your holidays. Hope to see you a next time.

10/10 – Uitstekend

Esteban

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
All that you need in Chamonix
It was amazing because it have all that you need in the travel. The bedroom always was clean and hot. The brrakfast had the necesary things AND variable menú.
1 nacht verbleven in november 2023
Reactie van Anaïs.J / Adjointe de direction op 9 nov 2023
Dear Esteban,Thank you very much for your great 10/10 ! Hope to see you again then, maybe for winter season.

4/10 – Matig

Bill

Reisde met partner
Positief: Netheid
We had reserved a one bedroom apartment unit, but we discovered the one bedroom apartments had the bedroom in a basement with no window or ventilation. Even worse, the toilet was upstairs, and the stairs were very narrow. We requested a room on one level. We were given a very small room with a tiny bathroom, which the staff told us was the only room available. Later we discovered there were much nicer rooms available. Even mentioning Rick Steves did not merit better treatment.
3 nachten verbleven in oktober 2023
Reactie van Douay F op 27 okt 2023
Dear Guest,We thank you for your review.We did propose you the last room since you had trouble with stairs. It was our last room that day, we can prove it to you if you want. We did our best to provide you with a good service, and it seems that you fell betrayed...Of course we have bigger rooms but I think you did not travel to Chamonix to share rooms ?Anyhow, do not hesitate during a future stay, to inform your Hotels that you do not like stairs, that will definitely help the service to provide you with a better service, without having to guess what your desire are.Best regards,

10/10 – Uitstekend

Taina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excepcional
A hospedagem nos surpreendeu do início ao fim. Fomos muito bem recebidos, as comodidades do hotel não se comparam a hotéis que já fui anteriormente, muito acolhedor e tranquilo. Disponibilizam máquina de café e chocolate quente, água e chá a vontade para os hóspedes. Excelente localização. Choveu e tinham guarda chuvas disponíveis nas saídas, sauna a seco, bicicletas a vontade. Posso dizer que foi a melhor hospedagem que tive até hoje.
3 nachten verbleven in oktober 2023
Reactie van Arve Team op 3 nov 2023
Prezado hóspede,Obrigado pela ótima avaliação do nosso hotel! Estamos contentes que você tenha apreciado sua estadia e esperamos vê-lo novamente em breve.Atenciosamente,

10/10 – Uitstekend

Marisela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing hotel
This place is so charming. Super eco friendly, service is actually first class from front desk to restaurant. Not to mention the location is perfect and right at the edge of the river. 5 stars without 5 star price.
1 nacht verbleven in oktober 2023
Reactie van The Arve Team op 24 okt 2023
Thank you so much !We try our best to provide the best experience to our guest.

10/10 – Uitstekend

Peishih

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thanks to the room upgrade and the receptionist introduced a very good local restaurant “Bizes”. Our family had a great time staying at Hôtel de l'Arve by HappyCulture.
1 nacht verbleven in oktober 2023
Reactie van Florent op 23 okt 2023
Thank to you !

10/10 – Uitstekend

Carole

Reisde met huisdieren
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was very central with ample parking and comfortable rooms. The reception staff were charming.
1 nacht verbleven in oktober 2023
Reactie van The Arve Team op 9 okt 2023
Thank you !

10/10 – Uitstekend

Gabriel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was perfect! Thank you!
3 nachten verbleven in september 2023
Reactie van The Arve Team op 4 okt 2023
Thank you so much !

10/10 – Uitstekend

Leni

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Incrível espetacular
Incrível, excelente localização, super confortável, cama e Lencois maravilhosos, atendimento feito pelo Cristiano fundamental, super indicamos, na medida certa, bebidas quentes e croassant a vontade, voltaremos com ceeteza
Hotel incrivel
2 nachten verbleven in september 2023
Reactie van The Arve Te op 3 okt 2023
Thank you very much for your lovely comment

8/10 – Goed

Susan

Reisde met familie
Positief: Netheid, personeel en service
Great location and very friendly, helpful staff
2 nachten verbleven in september 2023
Reactie van Arve Team op 22 sep 2023
Merci

6/10 – Redelijk

Jeff

Reisde met partner
Positief: Personeel en service
Being at this hotel is like camping. No frills, tiny room, no air conditioning, no window screens, ridiculously small bathrooms and shower you can’t turn around in without hitting the temp control. The cost for such an experience is exorbitant, well over 300E. Their only saving grace is the wonderful Claire, who works at reception and is brimming with good suggestions for where to dine, sightsee etc. also there is a nice patio beside a fast running glacial stream- that’s it in a nutshell.
1 nacht verbleven in september 2023
Reactie van The Arve Team op 15 sep 2023
Dear Guests,Thank you for your review.We took note of your comment.Please be aware that we do have bigger room available.The day the glacier will get bigger again, we will think about getting air conditionning in our rooms.Best regards

10/10 – Uitstekend

YURIY

1 nacht verbleven in september 2023
Reactie van The Arve Team op 15 sep 2023
Thank you very much !

10/10 – Uitstekend

Glenn

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Phenomenal time in Chamonix!
We had no idea what to expect when we arrived in Chamonix. Checking in was a breeze thanks to “C” and she gave us the lay of the land (what restaurants to eat at, what amenities were available, and where we would catch the Aiguille du Midi Télépherique the next morning. Breakfast was very good and plentiful and our room had amazing views of the Aiguilles and Mont-Blanc was off to our right. Stunning! While some aspects of the room were getting showing some wear, the place was spacious and perfectly comfortable for two adults and a 17 & 14 year old. No issues whatsoever. Would go back there without question! La Calèche was an excellent dinner recommendation. So good we went back the next day. Merci Beaucoup!!
1 nacht verbleven in augustus 2023
Reactie van The Arve Team op 1 sep 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.It has been a pleasure having your family with us the time of your stay here in Chamonix.Sincerely,

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved this hotel, it could be considered rustic but it is perfect for it's location.. it is older but very clean and well maintained and very convenient. Staff were lovely, friendly but not imposing.. breakfast was good but there are other possibly better options in town. Hotel is very convenient, you are right in town though make sure your GPS/Phone is charged as a large section of town is pedestrianized so it can be hard to figure out how to get to your hotel if driving!
Reactie van Arve Team op 8 aug 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 – Uitstekend

Megan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly staff and nice place off the Main Street. Anacong Mountain View’s at breakfast!
1 nacht verbleven in juli 2023
Reactie van The Arve team op 30 jul 2023
Thank you for your positive feedback, Looking forward to welcoming you again in Chamonix !

10/10 – Uitstekend

Wing Shing

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
staff was very friendly and helpful.
1 nacht verbleven in juli 2023
Reactie van Arve Team op 17 jul 2023
Thank you for your kind words !

8/10 – Goed

Daniel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bien. Comme dab.
1 nacht verbleven in juli 2023
Reactie van Arve Team op 12 jul 2023
Merci à vous.Nous éperons avoir votre 10/10 un jour :)A bientôt !

10/10 – Uitstekend

hwehwa

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice hotel to stay
2 nachten verbleven in juli 2023
Reactie van Arve Team op 12 jul 2023
Thank you very much for your lovely review !

10/10 – Uitstekend

Michael, Yorktown Hts

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place to stay if you're looking for something on the low price side. Convenient walking distance to most restaurants in Chamonix with free parking space available. Definitely recommend if you're a solo traveler.
3 nachten verbleven in juli 2023
Reactie van Arve Team op 10 jul 2023
Thank you !

8/10 – Goed

Kenton

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
comfortable, good location
Stayed in apartment for 1 night, was overall an enjoyable stay. The apt was well equipped, clean and comfortable, except the AC didn't seem to well very well, making it difficult to sleep. The balcony overlooked the parking lot and had a view of the mountains obstructed by the main building of the hotel. The staff were mostly nice and mostly helpful... The hotel is well-situated, within walking distance of, really, everything--grocery store, restaurants, museums, even the cable car up to the Aiguille du Midi. This is a beautiful area and a stay in this hotel should be a very nice experience.
1 nacht verbleven in juni 2023
Reactie van Arve Team op 6 jul 2023
Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van Arve Team op 10 jul 2023
Thank you !

10/10 – Uitstekend

James

2 nachten verbleven in juni 2023
Reactie van Arve Team op 20 jul 2023
Thank you so much !

6/10 – Redelijk

Leif-Kristian

Positief: Netheid, personeel en service
1 nacht verbleven in juni 2023
Reactie van Arve Team op 29 jun 2023
Nous vous remercions pour votre note.Nous aurions aimé en savoir d'avantage sur votre avis.

10/10 – Uitstekend

Chihsuan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Arve Team op 26 jun 2023
Madame, Monsieur,Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel.Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt.Veuillez agréer, Madame, Monsieur, nos salutations distinguées.

6/10 – Redelijk

Vanessa

Positief: Netheid
The location was great and my room had a balcony so I could enjoy the mountain view and river Arve, but it’s a dated property and when I went to have a shower in the morning before departure, there was no hot water. Thankfully the weather was warm. The shower could do with updating as the shower head faced the loose glass partition, which meant the water couldn’t be contained and wet the entire floor. I had to use multiple towels to soak up the mess. Convenient for one night but I wouldn’t stay there again.
1 nacht verbleven in juni 2023
Reactie van Arve Team op 23 jun 2023
Dear Vanessa,Thank you for your review that help us to improve.We would love to have you back to give us an opportunity to change your mind.We wish you a good day,

10/10 – Uitstekend

Amélie

1 nacht verbleven in juni 2023
Reactie van Arve Team op 19 jun 2023
Merci à vous !

10/10 – Uitstekend

Balraj

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023
Reactie van Arve Team op 19 jun 2023
Merci :