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Beoordelingen van Best Western Lower South End

2.5 out of 5
Best Western Lower South End
242 E Woodlawn Road, Charlotte, NC

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 292 van 1004 beoordelingen" "
Gastenscore: 8 - Goed. 330 van 1004 beoordelingen" "
Gastenscore: 6 - Redelijk. 214 van 1004 beoordelingen" "
Gastenscore: 4 - Matig. 106 van 1004 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 62 van 1004 beoordelingen" "

7,6/10

Netheid

8,0/10

Personeel en service

7,4/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Jasmine

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Staff were super nice and helpful. Elevator wasn’t working.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Bruno

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Top
1 nacht verbleven in mei 2024
Reactie van General Manager op 12 mei 2024
Hello Bruno Thank you for rating our hotel. We look forward to seeing you again.

6/10 – Redelijk

Lynda

Negatief: Voorzieningen
We had a flight that came in at 10 pm and expected the shuttle to pick us up at the airport but the shuttle had stopped running the month before. That left us scrambling for other services at 10 pm.
1 nacht verbleven in mei 2024
Reactie van General Manager op 12 mei 2024
Hello LyndaI do apologize for the inconvenience of the shuttle service not being available anymore.

10/10 – Uitstekend

Larry

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall a good stay. Only 2 issues I would have was that there was no toilet paper in my room which I did receive after asking for. The other is that the parking lot area was quite littered with various items.
1 nacht verbleven in mei 2024
Reactie van General Manager op 4 mei 2024
Larry Thank you for the 5-star rating and for the feedback. We appreciate your business

8/10 – Goed

Ann

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Breakfast was tasty and was kept clean and properly heated. Several different options for eating including some fruit
1 nacht verbleven in april 2024
Reactie van General Manager op 4 mei 2024
AnnThank you for your rating out hotel and for the feedback. We appreciate your business

10/10 – Uitstekend

Jayme

1 nacht verbleven in april 2024
Reactie van General Manager op 12 mei 2024
Hello JaymeThank you for rating our hotel. We look forward to seeing you again.

10/10 – Uitstekend

Loc

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
I think the hotel itself is really maintained and as well pretty clean for what's around the area but pretty unsafe on the outside, never been to a gas station with armed security. good hotel just unsafe location
1 nacht verbleven in april 2024
Reactie van General Manager op 23 apr 2024
Hello Loc. Thank you for taking the time to give our hotel a 5-star review. We appreciate your business.

10/10 – Uitstekend

Jayme

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
1 nacht verbleven in april 2024
Reactie van General Manager op 23 apr 2024
JaymeThank you for taking the time to give our hotel a 5-star review. It has been a pleasure having you in our hotel.

10/10 – Uitstekend

Jayme

1 nacht verbleven in april 2024
Reactie van General Manager op 12 mei 2024
Hello JaymeThank you for rating our hotel. We look forward to seeing you again.

10/10 – Uitstekend

Jayme

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay
1 nacht verbleven in april 2024
Reactie van General Manager op 23 apr 2024
JaymeThank you for taking the time to give our hotel a 5-star review.

10/10 – Uitstekend

Chrishounda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The lady MITCHELL at the front receptionist desk was very respectful and very polite and understanding and helpful.And the design and structure and decoration of the building is beautiful and well cleaned and maintained. I would recommend that someone stay there if they decide to visit. And the hospitality that the staff present is very professional and acceptable.
1 nacht verbleven in april 2024
Reactie van General Manager op 19 apr 2024
Dear Chrishounda I appreciate your recognizing one of our front desk agents for her exceptional customer service. We appreciate your patronage and hope you will stay with us in the future.

10/10 – Uitstekend

Jayme

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A great place with great staff.
1 nacht verbleven in april 2024
Reactie van General Manager op 19 apr 2024
Dear Jayme Thank you for taking the time to leave us a 5-star review. We are glad we could provide you with excellent service. Come back again soon.

8/10 – Goed

Mark

Positief: Personeel en service
The place was undergoing renovation. We knew this when we arrived. However, the staff went the extra mile to make our stay enjoyable. After the renovations are completed, we would gladly stay there again.
1 nacht verbleven in april 2024
Reactie van General Manager op 19 apr 2024
Dear MarkWe are very thankful to you for selecting our establishment during your visit and for taking the time to leave us a review. We appreciate your patronage and hope you will stay with us in the future.

4/10 – Matig

Peter

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Our flight was canceled and we needed a place to spend the night. This listing appeared to be close to the airport. The hotel did not provide any transportation and it cost us over $20 for a relatively short ride. This hotel should not be listed as close to airport.?
1 nacht verbleven in april 2024
Reactie van General Manager op 5 apr 2024
Hello PeterI'm sorry that we weren't able to accommodate your request of a shuttle. We don't have listed on our website that we offer shuttle service anymore. I'm sorry that it was an inconvenience for you. We try our best to be able to accommodate out guest to the best of our ability. I hope you choose our hotel for your next visit to Charlotte NC

10/10 – Uitstekend

Joanne

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in februari 2024
Reactie van General Manager op 4 apr 2024
Hello Joanne Thank you for taking the time to give us a 5-star review. I hope you come back to visit us again on your next trip to Charlotte area.

6/10 – Redelijk

Jo Claire

Zakenreiziger
Positief: Personeel en service
The staff was great, however I booked the room under confirmation they had shuttle service to and from airport. I called while waiting to take off at airport to arrange for shuttle only to be informed they no longer had this service. At the time of booking earlier in March they did. I had to Uber to hotel, sign on the counter effect 3/22/24 no more shuttle, this was the 26th. They had my ph# & email yet I was not notified. Two Uber trips I had to pay for when they’d confirmed they had shuttle service. Not happy.
1 nacht verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Hello JoWe apologize for any inconvenience that terminating the shuttle service has caused you. We try are hardest to reach out to guest and inform them that we had no shuttle service.

10/10 – Uitstekend

Priyakant

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed my stay with my family at this hotel very nice.
1 nacht verbleven in maart 2024
Reactie van General Manager op 27 mrt 2024
Hello PriyakantWe are very thankful to you for selecting our establishment during your visit and for taking the time to leave us a review. We appreciate your patronage and hope you will stay with us in the future.

4/10 – Matig

Janel

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
This property bed was hard as wood. The hotel is undergoing renovation. This was not the best experience at a hotel!
3 nachten verbleven in maart 2024
Reactie van General Manager op 22 mrt 2024
Janel On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

10/10 – Uitstekend

Jolanda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I've never stayed at Best Western before, the staff was friendly and welcoming. I was travelling from the Tampa Bay Area. Special shout out to the Front Desk manager named Tami she went above and beyond for getting me checked in smoothly and found me a great room there.
1 nacht verbleven in maart 2024
Reactie van General Manager op 22 mrt 2024
Dear JolandaWe are very thankful to you for selecting our establishment during your visit and for taking the time to leave us a review. Thank you for the acknowledgment. We appreciate your patronage and hope you will stay with us in the future.

6/10 – Redelijk

Amerimex

1 nacht verbleven in maart 2024
Reactie van General Manager op 5 apr 2024
Hello AmerimexWe are very thankful to you for selecting our establishment during your visit. From your review we noticed that we have not exceeded your expectations. We offer an unconditional apology. I hope that you will give us the opportunity to make it up to you and stay with us again on your next visit to Charlotte NC.

4/10 – Matig

Ricardo

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
Construction going on in the hotel that I wasn’t told about until after I already had booked the room. Needed to work from my room, but unable to do so because of all the noise.
1 nacht verbleven in maart 2024
Reactie van General Manager op 15 mrt 2024
Hello Ricardo I do apologize for the inconvenience of the construction from the renovation and any issues that this may have caused you. We have on our website that we are under renovations. I hope that when the renovations are complete that you come back and see us so that you can see the transformation.

6/10 – Redelijk

Susan

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The staff was warm and welcoming during our stay. It was noisy at night making it hard to sleep. Beds and pillows were uncomfortable. I know they are doing much needed updates. While walking to dinner we saw a large group having an altercation.
1 nacht verbleven in maart 2024
Reactie van General Manager op 15 mrt 2024
Thank you for taking time to write a review. I do apologize for the inconvenience of the noise at our hotel during your stay. Next time please report any issues to the front desk. I hope to see you back again soon.

2/10 – Ontzettend slecht

Heidi

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First room had used soap left at sink. Garbage can in room had a takeout container left in it. Carpet had a big hole in it. Electrical outlet was hanging off wall. View out window was of a dumpster. Got moved to another room. Still had view of dumpster. Had a shower and 6-7” of water filled the tub while water was running. Hair coated the tub as it was slowly draining. Hair backed up from drain and coated the sides. There was a ring around the tub and it did not appear to have been cleaned prior to our use. At 9:30pm had customers trying to get into our room as they were given our room as well. Terrifying experience when awoken to hear someone trying to enter our room.
1 nacht verbleven in maart 2024
Reactie van General Manager op 12 mrt 2024
Hello HeidiWe have received and responded to the same review from the other party you were with. On behalf of our entire team, I would like to apologize for any inconvenience that you encountered during your stay. We are striving to improve our hotel and hope that after our full renovation is completed that you will come back and stay with us.

8/10 – Goed

David

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2024
Reactie van General Manager op 20 feb 2024
DavidThank you for taking the time to rate our hotel. We appreciate the positive feedback. We hope to see you again soon.

10/10 – Uitstekend

Rebecca, Sneads Ferry

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Had a blast
1 nacht verbleven in februari 2024
Reactie van General Manager op 11 feb 2024
Rebecca Thank you for taking the time to rate our hotel. I’m glad you had such a great experience and we hope to see you back soon.

4/10 – Matig

Kaleb

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Shower did not work beds were extremely hard just not a good experience
1 nacht verbleven in februari 2024
Reactie van General Manager op 10 feb 2024
Dear KalebOn behalf of our entire team, I would like to apologize for not exceeding your expectations in your accommodation of your room. My staff and I are taking steps to prevent this situation from occurring again in the future. We appreciate your patronage and hope you will stay with us at the Best Western LOSO the next time you are in Charlotte NC. I can assure you we will do everything we can to make your stay a comfortable and happy one.

6/10 – Redelijk

Natalie

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
When I arrived, the water was out until 6pm because the boiler was being replaced. There was a bug in the bathroom, the TV was a little glitchy, and I could smell weed from the hallway in the AM without even opening my door. But, the bed was clean, I felt safe, and the staff were nice and friendly.
1 nacht verbleven in januari 2024
Reactie van General Manager op 3 feb 2024
Hello NatalieI do apologize about any inconvenience that you experience at our hotel. We appreciate you taking the time to leave a comment. We are striving to improve our hotel and will be going through a full renovation that will be completed by early summer 2024. Your feedback and input is valuable to us and we appreciate it. I'm glad you felt safe and the kinds words you spoke about the staff. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.

8/10 – Goed

Steve

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel under renovations.
So they have started the interior remodel of the Best Western Lower South End Hotel and the construction noise can get loud during the day. Also, when I checked in on Tuesday afternoon I was informed the City of Charlotte had shut the water off to the property due to a main water line break on Old Pineville Road which runs along the side of the hotel. The staff at checkin informed me the water would be back on around 6:00pm however it was well after midnight before the water was turned back on.
2 nachten verbleven in januari 2024
Reactie van General Manager op 2 feb 2024
Hello SteveThank you for taken the time out to rate our hotel. We do apologize about the water being off. It was out of our control and we understand the frustration. We were informed by the city that the water would be back on by 6pm and we apologize that it took the city longer than expected timeframe. I hope you decide to stay again with us after the renovation. We will love to have you back.

10/10 – Uitstekend

Andre

Reisde met een groep, Zakenreiziger, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service
2 nachten verbleven in december 2023
Reactie van General Manager op 30 jan 2024
Hello AndreWe appreciate you taking the time to rate our hotel. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.

6/10 – Redelijk

Mike

Reisde met familie
Positief: Personeel en service
Queens University visit
The staff were very nice and helpful, but the hotel was not in great shape. I didn’t expect to have renovations being done on a daily basis and there were a lack of amenities. For a cheap place to stay it was OK.
4 nachten verbleven in januari 2024
Reactie van General Manager op 30 jan 2024
Hello MikeOn behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.  We are striving to improve our hotel and will be going through a full renovation that will be completed by early summer of 2024. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Uitstekend

Brian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van General Manager op 21 jan 2024
Hello Brian Thank you for taking the time to rate our hotel. I'm glad you enjoyed your stay and please come back again!

8/10 – Goed

Joelle

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van General Manager op 10 jan 2024
Hello JoelleWe appreciate you taking the time to rate our hotel. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.

10/10 – Uitstekend

Steve

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van General Manager op 30 dec 2023
Hello Steve Thank you very much for taken the time to rate our hotel. We really appreciate the feedback and we are pleased that you enjoyed your stay. Please visit us again in the near future. Our renovations will be complete by spring of this year. Thank you again!

2/10 – Ontzettend slecht

Willie

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cockroach next to the bed and very old old shower head. You pay for what you get.
1 nacht verbleven in december 2023
Reactie van General Manager op 22 dec 2023
Hello WillieOn behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us. We are striving to improve our hotel and will be going through a full renovation that will be completed by spring 2024. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Uitstekend

Amanda

1 nacht verbleven in december 2023
Reactie van General Manager op 3 jan 2024
Dear AmandaWe appreciate you taking the time to rate our hotel. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.

4/10 – Matig

Jose

Negatief: Staat van de accommodatie en faciliteiten
The. Elevate is broken the ice machine is broken the coffee machine is in the bathroom the container for ice is in the bathroom 😳😳😤
1 nacht verbleven in december 2023
Reactie van General Manager op 14 dec 2023
Hello JoseOn behalf of our entire team, I would like to apologize for not exceeding your expectations and the issue with the elevator and coffee maker. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are striving to improve our hotel and will be going through a full renovation that will be completed by spring 2024. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 – Ontzettend slecht

Kevin

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Worst place ever in many ways
1 nacht verbleven in november 2023
Reactie van General Manager op 13 dec 2023
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are striving to improve our hotel and will be going through a full renovation that will be completed by spring 2024. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. General Manager

10/10 – Uitstekend

Jeanette

2 nachten verbleven in november 2023
Reactie van General Manager op 5 dec 2023
Dear JeanetteI’m glad you had such a great experience at our hotel. We appreciate you taking the time to rate our hotel. Your feedback is valuable to us and we appreciate it. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.

8/10 – Goed

Dorothy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy to find. Very friendly front desk manager.
1 nacht verbleven in december 2023
Reactie van General Manager op 5 dec 2023
Dear DorothyI’m glad you had such a great experience at our hotel with our front desk. We appreciate you taking the time to leave a comment. Your feedback is valuable to us and we appreciate it. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.

6/10 – Redelijk

Benjamin

Negatief: Staat van de accommodatie en faciliteiten
Honests game
I was in town for a Hornets basketball game. easy access with the lightrail station across the street. It is a very dated building , and in need of an overdue remodel. I will consider a future visit.
1 nacht verbleven in december 2023
Reactie van General Manager op 5 dec 2023
Dear BenjaminI’m glad our hotel was very convenient for you during your visit to Charlotte for the Hornets basketball game. We are striving to improve our hotel and will be going through a full renovation that will be completed by spring 2024. We appreciate you taking the time to leave a comment. Your feedback is valuable to us and we appreciate it. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.

4/10 – Matig

Kelci

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Could’ve been better
Negatives- Nasty stained and ripped carpet. Bugs in bathroom. Sink took forever to drain just from washing your hands and even longer when brushing your teeth, no water pressure in the shower and you have to hold the knob on the toilet the whole time in order to get the toilet to flush. Key card constantly unlinks making it where you cannot get into the hotel or your room but it is a quick fix at the front desk. On a positive note- Having the refrigerator and a microwave is a nice perk for leftovers and the ice machine being right down the hall.
2 nachten verbleven in december 2023
Reactie van General Manager op 5 dec 2023
Dear KelciI do apologize about any inconvenience that you experience at our hotel. We appreciate you taking the time to leave a comment. We are striving to improve our hotel and will be going through a full renovation that will be completed by spring 2024. Your feedback and input is valuable to us and we appreciate it. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.

6/10 – Redelijk

John

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Well, if you need a place..cheap…
Dated property that has had multiple “refreshes” consisting of another coat of paint. Not sure what was more enjoyable- being accosted by vagrants and homeless anytime you walked out the front door or the fact that the property was warmed to the surface of the sun without the heater on. The staff was great, the breakfast was mediocre, and the bathtub looked like a crime scene. But for an overnight, it sufficed.
1 nacht verbleven in december 2023
Reactie van General Manager op 5 dec 2023
Dear John I do apologize about any inconvenience that you experience at our hotel. We appreciate you taking the time to leave a comment. We are striving to improve our hotel and will be going through a full renovation that will be completed by spring 2024. Your feedback and input is valuable to us and we appreciate it. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.

8/10 – Goed

Rambo

1 nacht verbleven in september 2023
Reactie van General Manager op 5 dec 2023
Dear RamboWe appreciate you taking the time to rate our hotel. Your feedback is valuable to us and we appreciate it. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.

10/10 – Uitstekend

Kim

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van General Manager op 18 dec 2023
Hello KimWe appreciate you taking the time to rate our hotel. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.

6/10 – Redelijk

Lenny

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The lady at check in was very helpful. Beds seemed clean. Close to where we need to go. Needs updated. The shower head was weird and curtain was too little and flooded the floors. The walls must be paper thin. We were woke up by other rooms talking and showering. Breakfast area not very organized. Street across from property was very sketchy. Overall good price.
1 nacht verbleven in november 2023
Reactie van General Manager op 5 dec 2023
Dear LennyI do apologize about any inconvenience that you experience at our hotel. We appreciate you taking the time to leave a comment. We are striving to improve our hotel and will be going through a full renovation that will be completed by spring 2024. Your feedback and input is valuable to us and we appreciate it. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.

4/10 – Matig

Yolanda

Positief: Personeel en service
Negatief: Netheid
Location good. Bed was hard. Sleep was not good
2 nachten verbleven in november 2023
Reactie van Paul op 23 nov 2023
Sorry for the inconvenience. We are in process of renovation of entire property. Renovation will be done by may 2024. Hope you will find better experience next time

6/10 – Redelijk

Armon

2 nachten verbleven in november 2023
Reactie van General Manager op 23 nov 2023
We sincerely apologize for the deficiency of your recent stay. We hope you will stay with us again after our renovations are complete in Spring 2024

10/10 – Uitstekend

Steve

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van General Manager op 5 dec 2023
Dear Steve I’m glad you had such a great experience at our hotel. We appreciate you taking the time to rate our hotel. Your feedback is valuable to us and we appreciate it. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.

2/10 – Ontzettend slecht

Juan

1 nacht verbleven in november 2023
Reactie van Paul op 17 nov 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 – Uitstekend

Verenice

1 nacht verbleven in november 2023
Reactie van General Manager op 5 dec 2023
Dear VereniceI’m glad you had such a great experience at our hotel. We appreciate you taking the time to rate our hotel. Your feedback is valuable to us and we appreciate it. Thank you for choosing our hotel for your stay and we will look forward to seeing you again in the future.