Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 408 van 1000 beoordelingen" "
10 - Uitstekend
408
Gastenscore: 8 - Goed. 264 van 1000 beoordelingen" "
8 - Goed
264
Gastenscore: 6 - Redelijk. 147 van 1000 beoordelingen" "
6 - Redelijk
147
Gastenscore: 4 - Matig. 74 van 1000 beoordelingen" "
4 - Matig
74
Gastenscore: 2 - Ontzettend slecht. 107 van 1000 beoordelingen" "
2 - Ontzettend slecht
107
8,0/10
Netheid
8,0/10
Personeel en service
7,6/10
Voorzieningen
7,8/10
Staat van de accommodatie en faciliteiten
7,4/10
Milieuvriendelijkheid
Beoordelingen
6/10 – Redelijk
Amanda
20 mei 2024
Negatief: Staat van de accommodatie en faciliteiten
My tub and sink was stopped up and couldn't even get no wash cloths I recommend a refund.
Amanda
2 nachten verbleven in mei 2024
4/10 – Matig
Bruce
Reisde met familie
17 mei 2024
Negatief: Staat van de accommodatie en faciliteiten
Basic. Could be nicer condition
Bruce
1 nacht verbleven in mei 2024
Reactie van Manager op 22 mei 2024
Our apologies if your accommodations were not excellent. We hope you will try us again so we can ensure you get the best accommodations.
2/10 – Ontzettend slecht
Erik
Reisde met familie
12 mei 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Found bed bugs
Requesting a refund
Erik
1 nacht verbleven in mei 2024
Reactie van Manager op 13 mei 2024
We exterminate twice monthly and found no reports of your issue. If you would please contact management at the hotel so we can review and follow up with you.
4/10 – Matig
Kathleen
10 mei 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Kathleen
1 nacht verbleven in mei 2024
Reactie van Manager op 11 mei 2024
Thank you for your comments and concerns. We apologize for your experience. Our goal is to provide the best service and accommodations to every Guest. We hope you will try us again and give you that exceptional experience.
8/10 – Goed
Heitor
8 mei 2024
Positief: Netheid, personeel en service
Heitor
2 nachten verbleven in mei 2024
6/10 – Redelijk
PRISCILLE
Reisde met familie
5 mei 2024
Negatief: Netheid
The was not clean at all
PRISCILLE
2 nachten verbleven in mei 2024
4/10 – Matig
Shirley
1 mei 2024
Shirley
2 nachten verbleven in april 2024
Reactie van Manager op 3 mei 2024
Thank you for your comments and concerns. We apologize for your experience. Our goal is to provide the best service and accommodations to every Guest. We hope you will try us again and give you that exceptional experience.
8/10 – Goed
Jamie
Reisde met familie
1 mei 2024
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Netheid
The bathroom floor unfortunately wasnt clean or appear to have been cleaned for quite some time, I ended up cleaning it myself with a washcloth. The bathroom ceiling was also disgusting.
The front staff was very nice :)
Jamie
2 nachten verbleven in april 2024
10/10 – Uitstekend
Gabriel
22 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place for the price. Clean and helpful staff. Believe everything they say about the slow elevator. It is very slow. Take the stairs if you can.
Gabriel
3 nachten verbleven in april 2024
4/10 – Matig
Michael
19 apr 2024
Positief: Personeel en service
Average at best.
Michael
2 nachten verbleven in april 2024
Reactie van Manager op 22 apr 2024
Our apologies if your stay was not the best. We hope you will try us again so we can give you the best service and accommodations.
6/10 – Redelijk
Bernard
Reisde met partner
12 apr 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Bien situé et propre; petit déjeuner très bien . Mais la chambre a l’extrémité au quatrième avec un ascenseur très lent ,cafetière défectueuse , Bon , rien de trop grave , rapport qualité prix acceptable .
Bernard
1 nacht verbleven in april 2024
8/10 – Goed
Timothy
6 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Every one nice coffee way to strong elevator very slow stuff spilled all over elevator
Timothy
1 nacht verbleven in april 2024
8/10 – Goed
Salim
1 apr 2024
Salim
4 nachten verbleven in maart 2024
10/10 – Uitstekend
justin
Zakenreiziger
26 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean
justin
1 nacht verbleven in maart 2024
10/10 – Uitstekend
Elizabeth
26 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
Elizabeth
1 nacht verbleven in maart 2024
10/10 – Uitstekend
Victoria
25 mrt 2024
Victoria
3 nachten verbleven in maart 2024
8/10 – Goed
Chris
21 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Chris
4 nachten verbleven in maart 2024
10/10 – Uitstekend
Corbin, Charlotte
Reisde met een groep
17 mrt 2024
Positief: Netheid, voorzieningen
The runs are clean and affordable, the breakfast was enjoyable and the options surrounding made it worth it
Corbin
1 nacht verbleven in maart 2024
10/10 – Uitstekend
Nalvis
10 mrt 2024
Nalvis
1 nacht verbleven in maart 2024
10/10 – Uitstekend
Robin
5 mrt 2024
Robin
2 nachten verbleven in februari 2024
10/10 – Uitstekend
Colleen
4 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was good
Colleen
3 nachten verbleven in februari 2024
10/10 – Uitstekend
Christopher
3 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had a pleasant stay while passing thru North Carolina from Ontario, Canada. Hotel was clean, staff were pleasant and friendly and breakfast was good.
Christopher
1 nacht verbleven in maart 2024
Reactie van M op 6 mrt 2024
Thank you for your kind words! Were glad to hear your stay was pleasant! We hope you will use us again for your next destination vacation!
2/10 – Ontzettend slecht
Alan
1 mrt 2024
They don't clean while you stay. And the filters of the ac is nasty and it's just a dirty environment for the price.
Alan
2 nachten verbleven in februari 2024
Reactie van Manager op 2 mrt 2024
We do offer full cleaning after the third day. If you should need anything for the room, it is always available. We post this and state this at check in. The AC filters are cleaned after every check out in each room.
10/10 – Uitstekend
Felicia
24 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great customer service
Customers service was great. My room was clean and the lobby was clean.
Felicia
1 nacht verbleven in februari 2024
Reactie van M op 6 mrt 2024
Were very glad to hear you had a good stay! We hope you will use us again for your next destination vacation.
4/10 – Matig
Reid
Zakenreiziger
19 feb 2024
Positief: Netheid, comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Reid
1 nacht verbleven in februari 2024
Reactie van Manager op 21 feb 2024
Thank you for your comments and concerns. Things do happen in hotels, and we try our best to resolve the things outside our control. We do post the sign and notify guests at check in to be proactive. The last thing we want is to not have an elevator closed. The elevator is awaiting a part and we ask for patience during this time. We apologize for your experience and will try to solve this situation quickly. Our goal is to provide the best service and accommodations to every Guest. We hope you will try us again and give you that exceptional experience.
6/10 – Redelijk
Manuel
Zakenreiziger
19 feb 2024
Negatief: Netheid
Trying to stay positive.
I have stayed at this hotel multiple times and have had good stay and this was not one of them. First for being a non-smoking room it smelled like smoke even the smell wandering from other rooms and there was no towels in the restroom. When I went downstairs to the front desk they said,”They be slipping’ with the towels” I was only able to get a body towel and two wash clothes. secondly the rags in the photo were in the room up against the wall. But the final straw was the shower draining slowly that I had to remove the plug to find a water bottle cap and wades of hair stuck in the drain. I travel for my business and always look for the best deals and have stayed here close to a dozen times over the last six months as I frequent this area quick a bit. I was disappointed to say the least but will be hopeful for my next trip.
Manuel
4 nachten verbleven in februari 2024
6/10 – Redelijk
karen, charlotte
Reisde met partner
19 feb 2024
Elevator did not work. Musty smell in room
karen
2 nachten verbleven in februari 2024
8/10 – Goed
Yana
19 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice clean and close to shopping
Yana
1 nacht verbleven in februari 2024
2/10 – Ontzettend slecht
Jose
17 feb 2024
Jose
1 nacht verbleven in februari 2024
10/10 – Uitstekend
Mackenzie
Reisde met partner
15 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good price and good breakfast.
Mackenzie
1 nacht verbleven in februari 2024
6/10 – Redelijk
Christine
Reisde met familie
13 feb 2024
Negatief: Personeel en service
The room had almost everything we needed Two things one the lamps didn’t work so the room was somewhat dark They didn’t come pick up the trash daily and there never enough towels Always out of towels Last there were some shady characters staying there including hookers What with that
Christine
3 nachten verbleven in februari 2024
8/10 – Goed
Peter
Zakenreiziger
10 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked how there were so many dining and grocery options within 2 miles of the property and there was a green loop across the street.
Peter
4 nachten verbleven in februari 2024
2/10 – Ontzettend slecht
Dominic
10 feb 2024
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dominic
2 nachten verbleven in februari 2024
Reactie van Manager op 12 feb 2024
Our apologies if your stay was not up to par. We strive to having excellent accommodations and service. We hope you will try us again.
6/10 – Redelijk
Kyle
6 feb 2024
Kyle
2 nachten verbleven in februari 2024
2/10 – Ontzettend slecht
Karina, Chapel Hill
Reisde met familie
4 feb 2024
Negatief: Personeel en service, voorzieningen
We had a very bad experience with the hotel and staff. First of all, there was no one to check us in when we got there. There were other people waiting besides us to check in. We had to wait a long time until staff came to check us in. Then we were told that they no longer had double beds which is what we booked. We were told they would give us two King bed bedrooms instead but then another front desk worker came and said they couldn’t do that. Eventually, we were accommodated but after about an hour of going back and forth. The next day we went to breakfast at 7am and there was nothing available/ready, not even coffee. Very unprofessional staff and nothing what the website states.
Karina
1 nacht verbleven in februari 2024
Reactie van Manager op 5 feb 2024
Thank you for your comments and concerns. We apologize for your experience and will review/ solve each item quickly. Breakfast was delayed due to our Breakfast Attendant being in a serious car accident. We tried our best to have a replacement come in to help. Our goal is to provide the best service and accommodations to every Guest. Sometimes we have to help other guests in need or deal with situations out of control. In these situations, we try to solve them quickly and professional. We hope you will try us again and give you that exceptional experience.
2/10 – Ontzettend slecht
Lennox
4 feb 2024
Negatief: Netheid
Lennox
1 nacht verbleven in februari 2024
Reactie van Manager op 6 feb 2024
Our apologies if you did not receive the best service and accommodations. We hope you will try us again so we can show you our superior service and accommodations.
2/10 – Ontzettend slecht
jill
27 jan 2024
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
jill
1 nacht verbleven in januari 2024
Reactie van Manager op 29 jan 2024
We apologize for your experience based on your score. Our goal is to provide the best service and accommodations to every Guest. We hope you will try us again and give you that exceptional experience.
4/10 – Matig
Gage
27 jan 2024
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not What Was Advertised
The pictures didn't reflect what the hotel and room actually looked like. You couldn't bill your room for the snacks and had to have cash or card. The laundry room was very poor. The room was muggy and there were bugs. The elevator was very sketchy. The atm machine didn't work. The shower was poor.
Gage
3 nachten verbleven in januari 2024
Reactie van Manager op 29 jan 2024
The pictures posted are recent. We ask for payment for snacks in our lobby pantry because we keep room charged separate from incidentals. We did verify the atm is working.
2/10 – Ontzettend slecht
tony
Zakenreiziger
25 jan 2024
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
No hot water
tony
1 nacht verbleven in januari 2024
Reactie van Manager op 26 jan 2024
Our apologies for not having hot water on your date of stay. In business and life, things happen out of our control. We strive to fix things as quickly as possible and hope for patience for this uncommon issue.
6/10 – Redelijk
Omilla
Reisde met familie
24 jan 2024
Negatief: Netheid, staat van de accommodatie en faciliteiten
It was good for the couple nights we stayed. If it wasn’t for the roach I came across in the bathroom I wouldn’t hesitate about staying again. The towels also look like they could’ve been cleaned better.
Omilla
2 nachten verbleven in januari 2024
6/10 – Redelijk
Samantha
23 jan 2024
Positief: Netheid
Defi
Samantha
3 nachten verbleven in januari 2024
Reactie van jesus op 26 jan 2024
huh?
4/10 – Matig
shurrel
23 jan 2024
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I didn’t like that the elevator was not working and when it did the door took 5 tries before it closed. Also one night and a whole day the hot water was not working. Then the Alarm went off 7:45am Sunday in the morning. The person next door to my room. Kept his TV on all day and night.
shurrel
Reactie van Manager op 23 jan 2024
Our apologies the elevator not working properly and not having hot water. Sometimes weather or things happen out of control, but we try our very best to fix circumstances that arise. We hope you will visit again so you will experience excellent accommodations.
2/10 – Ontzettend slecht
Rob
Reisde met familie
23 jan 2024
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property didn’t have hot running water and wasn’t made aware
Rob
3 nachten verbleven in januari 2024
Reactie van Manager op 23 jan 2024
Our apologies for not having hot water available on the day of your stay. Sometimes weather or things happen out of control, but we try our very best to fix circumstances that arise. We hope you will visit again so you will experience excellent accommodations.
6/10 – Redelijk
Terri
Reisde met familie
22 jan 2024
Positief: Netheid, personeel en service
Verify location, not near Charlotte convention ctr
The door on the elevator was damaged and tried to close 3 to 4 times each time we were in it until it finally closed. No hot water for approximately 24 hours. We had to switch rooms as we had no water in our bathroom due to another issue unrelated to the no hot water. Hotel was advertised to be close to Charlotte Convention center when it was actually 20-30 minutes away. We booked this based on it being close to convention center. Staff was helpful but location as disappointing and other issues piled on to our diappointment.
Terri
2 nachten verbleven in januari 2024
10/10 – Uitstekend
Darin
Zakenreiziger
18 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything good!
Darin
2 nachten verbleven in december 2023
8/10 – Goed
Inqunayacheny
17 jan 2024
Inqunayacheny
8/10 – Goed
AUNA
16 jan 2024
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
YELLING CHILD!
It was a good stay. There was a child yelling in the halls all night (from about 12:00a-5:00a). It woke me up a few times. There were signs of debris in the hallways. It was just a single night for me.
AUNA
1 nacht verbleven in januari 2024
10/10 – Uitstekend
Jelea
Reisde met partner
7 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was nice and clean. Check in was easy and swift and the breakfast was good! Would definitely come back.
Jelea
2 nachten verbleven in januari 2024
Reactie van matt op 13 jan 2024
Thank you for your kind words! And we are glad to hear you will use us again for your next destination vacation!
2/10 – Ontzettend slecht
Lateasha
7 jan 2024
Lateasha
1 nacht verbleven in januari 2024
Reactie van Manager op 1 feb 2024
Our apologies if your stay was not satisfactory. We strive to have the best accommodations and service. I hope you will try us again so we can offer the best for you.
6/10 – Redelijk
Alexus
7 jan 2024
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
Property was fine. Our room was not very clean. There was a cup of old urine on top of the closet and the floor was not vacuumed at all. You are not allowed service on your room unless you have been there for longer than a week which is weird. I wanted new sheets but could not ask for them after seeing no housekeeper and when I did she didn’t hear us bc she was on the phone. Our fire alarm ran out of battery and chirped every few minutes. When asking the front desk for a replacement, he said he’d send someone up but after 30 minutes no one came and we replaced them ourself. As someone who works as a front desk receptionist for a hotel, it’s not hard to get up and change it yourself. Overall, the stay is fine if ur not worried about small stuff.
Alexus
5 nachten verbleven in januari 2024
Reactie van Matt op 13 jan 2024
Were sorry to hear about the urine cup, we will work with our housekeepers to better clean the room. As far as servicing the room there is modified housekeeping, every 3 days there will be a full service if you are here multiple days. Towels and sheets and linens stuff like that are available at the front desk. We hope you will use us again for your next destination vacation! thanks