Dear Meredith, We're truly sorry to hear about your stay. Providing a clean and comfortable environment is essential to us, and we regret that we did not meet your expectations. Your feedback is invaluable, and we'll address this issue with our housekeeping team to ensure it doesn't happen again. We hope you'll consider giving us another chance to provide you with the exceptional experience you deserve.Sincerely,Monika FaulknerAssistant General Manager

Dear Melonee,Feedback from our guests is always appreciated as it helps us improve. Please accept our apologies for any concerns about the appearance of the rooms. Your comments will be shared with our team for further review. Should you be in the area again, we hope you'll consider coming back to see us.Sincerely,Monika FaulknerAssistant General Manager

Dear Peter,It was a pleasure hosting you at Courtyard by Marriott Charlotte Gastonia! We're glad our friendly staff and clean, quiet rooms impressed you. Thank you for the kind review and recommendation. Please come see us again soon.Sincerely,Monika FaulknerAssistant General Manager

Dear Tamya,Thank you for taking a moment to provide your review. We are disappointed to hear about your experience with our front desk service and the lack of towels and sheets. Your feedback is valuable to us as we strive to provide all guests with a seamless visit, and we will address these concerns promptly. We hope to have an opportunity to welcome you back soon to change your perceptions.Sincerely,Monika FaulknerAssistant General Manager

Dear Jamie,We appreciate your feedback, and we're happy to see aspects of your stay were pleasant. However, we apologize for any issues with the room, and we'll be sure to follow up with our maintenance staff about this. If you're in the area again, please consider coming back to see us.Sincerely,Monika FaulknerAssistant General Manager

Dear ThanhThuy,Thank you for providing your constructive feedback. We're grateful to have hosted you, but we're disappointed to have fallen short of your expectations. Please accept our apologies for any miscommunication regarding your check-out time. Rest assured, our housekeeping team will review your comments and strive to keep our accommodations fresh and clean. We hope to have an opportunity to show you how we've improved.Sincerely,Monika FaulknerAssistant General Manager

Dear Ashley,Thank you for taking the time to provide your gracious review of Courtyard by Marriott Charlotte Gastonia. It is wonderful to hear you enjoyed your clean and accommodating room and that the shower was soothing. We are grateful for your recommendation and look forward to your next visit with us.Sincerely,Monika FaulknerAssistant General Manager

Dear Aleksandra,Thank you so much for the five-star review. It's so great to hear you had such a peaceful stay with us, and we hope you'll consider visiting us again soon.Sincerely,Monika FaulknerAssistant General Manager

Dear Joseph,Thank you for taking the time to provide a review of Courtyard by Marriott Charlotte Gastonia. It is delightful to hear that you enjoyed the cleanliness, accommodating staff, and our relaxing showers. We look forward to you staying with us again.