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Beoordelingen van Omni Charlotte Hotel

4 out of 5
Omni Charlotte Hotel
132 E Trade St, Charlotte, NC

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 633 van 1041 beoordelingen" "
Gastenscore: 8 - Goed. 183 van 1041 beoordelingen" "
Gastenscore: 6 - Redelijk. 88 van 1041 beoordelingen" "
Gastenscore: 4 - Matig. 66 van 1041 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 71 van 1041 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Brandon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
key was not activated throughout night when coming back from dinner
1 nacht verbleven in mei 2024

6/10 – Redelijk

Ryeshonae

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
My stay at The Omni was not as nice as I thought it would be. The staff was nice, but the service was bad. The amount of money spent for the room that I was in was crazy I’ve spent less money at other hotels and had way more room.
2 nachten verbleven in mei 2024

8/10 – Goed

Drew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
great staff - good hotel for downtown area. Walking distance to a lot of interesting areas. Not much going on after 11:00 pm even on weekend and starving for live music. We did find good rooftop bars and dj’s rocking but crowd a bit younger and probably not for everyone. . Although a little petty key cards kept deactivating.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Hunter

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was very nice
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Derika

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Johnita

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Claudia

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Omni was clean, all restaurants and stores were within walking distance. The workout facility was one of the best perks. Stayed for my birthday weekend and they surprised me right after check in with the sweetest treats! Excited to come back soon!
3 nachten verbleven in mei 2024

10/10 – Uitstekend

CHENISE

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s was a great place to stay
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Rose

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
My car was infested with ants adter 1 night in their valet parking. Manager never called back! Expedia did nothing to help!
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Erica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

8/10 – Goed

Stewart

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
nice place high price
1 nacht verbleven in mei 2024

8/10 – Goed

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not the best location as the area is a mixed bag. Hotel was great with a nice bar and accessible to most parts of downtown with ease.
3 nachten verbleven in januari 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 – Uitstekend

Nancy

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 – Uitstekend

Patti

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was great
2 nachten verbleven in april 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 – Uitstekend

Vernon

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My husband and I were there for our Anniversary. This hotel was everything I was expecting, from the parking attendants to the front desk. Everyone gets an A . A special thanks to HECTOR for handle a small mishap so expeditiously and professionally.
2 nachten verbleven in april 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

6/10 – Redelijk

Jeffrey

Positief: Netheid
Check in with as at 4:00. Room was not ready until 5:30.
1 nacht verbleven in april 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

8/10 – Goed

Shannon

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Food was great in restaurant but service was not very good! We could have walked out and nobody would have known. Got the buffet and never was acknowledged until I got up to get my own coffee! Bar staff and rooftop bar staff were great! Overall a good stay!!
2 nachten verbleven in april 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

8/10 – Goed

Sonya

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location was great to walk to the stadium for concert. We are at the Coin bar and service was good. Little disappointed in the food. Room was ok but smaller (especially the bathroom) than other hotels so it was hard for more than 1 person to get ready at a time. No good lighting for makeup, etc, either.
1 nacht verbleven in april 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 – Uitstekend

gene'

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Birthday Trip amazing!!
2 nachten verbleven in april 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 – Uitstekend

Ledessa

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My favorite place to stay
1 nacht verbleven in april 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

2/10 – Ontzettend slecht

roger

1 nacht verbleven in april 2024

10/10 – Uitstekend

Larry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

6/10 – Redelijk

Keisha

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 – Uitstekend

Lora

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
This property is beautiful and the staff is amazing. I do have one thing I didn’t like, the bed in our room was not comfortable at all. It seemed somewhat broken down. Not what I expected for this quality of hotel. Other than that this place a great place.
2 nachten verbleven in april 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 – Uitstekend

Alexis

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would like to share my amazing experience at the Omni Charlotte Hotel. The staff was very attentive, friendly, and kind. Reginald, the bellman, checked in on us daily and made sure everything with our room and stay was perfect. Jackie, who served us at the restaurant/bar, was very attentive and ensured that we were satisfied with our dining experience. The lobby/check-in staff, valet, housekeeping, and others were beyond kind and helpful. I will definitely stay here again whenever I visit Charlotte.
3 nachten verbleven in april 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

8/10 – Goed

Siera

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Check in/out was simple and easy. Loved the bar options. Room had a great view. Great location. Walkable to light rail and main attractions. Felt safe. Great amenities. However, be prepared to pay for parking (you’re looking at an extra $50).
1 nacht verbleven in april 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 – Uitstekend

Ledessa

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My Favorite Place To Stay
4 nachten verbleven in april 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 – Uitstekend

VIctoria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 – Uitstekend

Kristine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We were attending a concert and enjoyed the ease of access and safe walking distance.
1 nacht verbleven in april 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 – Uitstekend

Christopher

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was a wonderful experience
1 nacht verbleven in maart 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 – Uitstekend

Bryndon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

2/10 – Ontzettend slecht

juan Pablo

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Worst hotel experience ever.
1 nacht verbleven in april 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us and sorry to hear that our room was not up to Omni standard. We hope we can make this up to you on your next stay.

2/10 – Ontzettend slecht

Juan, Gastonia

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

8/10 – Goed

Andrea

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to everything downtown
2 nachten verbleven in maart 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

8/10 – Goed

Datosha

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Everything was good outside of the miss information about parking
3 nachten verbleven in maart 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

2/10 – Ontzettend slecht

Erika

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Very noisy inside by neighbors, door constantly slamming and people talking very loud in hallway that we could hear over our sound machine. The bed was very uncomfortable it had springs and the pillows were very worn out and flat. More feather type pillows. Key machine was down so we had to escorted to our rooms in and out when we came and left. Was harassed twice when we left the hotel by homeless people that were clearly under the influence of something. We were excited to stay there and were let down very quickly.
1 nacht verbleven in maart 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us and sorry to hear that our room was not up to Omni standard. We hope we can make this up to you on your next stay.

10/10 – Uitstekend

james

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 – Uitstekend

Amanda

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel system went down. They were unable to check everyone in with a computer system, and they could not print room keys. Despite all of this happening, the staff remained calm and assisted guest as quickly as possible. They continued to smile throughout my whole experience. You can tell that the staff are well trained and great at their jobs!
1 nacht verbleven in maart 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 – Uitstekend

Jamieson

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was incredibly friendly and helpful. Food and service at the bar dining was great. And our room was comfortable, very clean and had a good view.
1 nacht verbleven in januari 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was was nice
2 nachten verbleven in maart 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

8/10 – Goed

william

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Did not like the gym facilities, limited availability in the mornings and evenings, especially on the weekend.
3 nachten verbleven in maart 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 – Uitstekend

Brenda

1 nacht verbleven in maart 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location and great outdoor space.
4 nachten verbleven in maart 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 – Uitstekend

kevin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
👍
1 nacht verbleven in januari 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 – Uitstekend

Heather

1 nacht verbleven in maart 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 – Uitstekend

Brandi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clarissa was absolutely awesome during check in!
1 nacht verbleven in maart 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

10/10 – Uitstekend

Alicia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a beautiful hotel
3 nachten verbleven in maart 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

8/10 – Goed

Shakita

Positief: Netheid, personeel en service
Staff was nice and friendly. Hotel very clean only issue we didn’t have hot water for one day.
2 nachten verbleven in maart 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us. We hope to welcome you again soon!

2/10 – Ontzettend slecht

Briana

It was really not impressive
1 nacht verbleven in maart 2024
Reactie van Chandrelis S. op 3 mei 2024
Good afternoon, Thank you so much for your feedback! We greatly appreciate you staying with us and sorry to hear that our room was not up to Omni standard. We hope we can make this up to you on your next stay.

4/10 – Matig

Laura, Denver

Reisde met familie
Negatief: Netheid, voorzieningen
It was conveniently located but the room felt more like a 3 star hotel. The bed sheets were incredibly wrinkled, the carpet and sitting area were stained and looked dirty. The parking fee was outrageous
1 nacht verbleven in maart 2024