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Beoordelingen van Days Inn by Wyndham Chattanooga Lookout Mountain West

2 out of 5
Days Inn by Wyndham Chattanooga Lookout Mountain West
3801 Cummings Hwy, I-24 Exit 174, Chattanooga, TN

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 321 van 1010 beoordelingen" "
Gastenscore: 8 - Goed. 310 van 1010 beoordelingen" "
Gastenscore: 6 - Redelijk. 196 van 1010 beoordelingen" "
Gastenscore: 4 - Matig. 97 van 1010 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 86 van 1010 beoordelingen" "

7,4/10

Netheid

8,4/10

Personeel en service

6,8/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Frans

1 nacht verbleven in mei 2023
Reactie van Hotel manager op 5 mei 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

6/10 – Redelijk

Shannon

Reisde met partner
Place was clean for the most part. Needed to be better stocked in the room. The breakfast needs some work.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Gretta C

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El personal es muy atento y agradable; y lo mas importante para mi es la limpieza. No tengo ninguna queja de este hotel. Estoy segura que volveria a hospedarme aquí!
1 nacht verbleven in mei 2024
Reactie van Hotel Manager op 27 mei 2024
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

10/10 – Uitstekend

Melanie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was friendly. Good rates and quiet, clean property. Restaurants nearby. Rooms recently renovated.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 24 mei 2024
Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed our friendly staff, good rates, and the quiet, clean property. We're also glad you found the nearby restaurants convenient and that you appreciated our recently renovated rooms. We hope to welcome you back for another pleasant stay in the future!Sincerely, Hotel Manager

10/10 – Uitstekend

Wendy, Wilen b. Wollerau

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I only needed a hotel for one night to explore Chattanooga and area. The relation price/service was great altough it is an older property and directly located to the street. However, the room was very clean, the driving distance to the centre of Chattanooga very near, also to Ruby Falls. The staff was very friendly, gave me proactive recommendations for driving and sightseeing, and took care. Overall, it was a good choice.
1 nacht verbleven in mei 2024
Reactie van Hotel Manager op 28 mei 2024
Dear Guest,Thank you for your detailed and positive review! We're delighted to hear that you had a great experience during your short stay with us. We're glad you found our clean rooms, convenient location, and friendly staff to your liking. We appreciate your recommendation and hope to welcome you back for another enjoyable visit to Chattanooga.Sincerely, Hotel Manager

10/10 – Uitstekend

Toshiki

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Hotel Manager op 22 mei 2024
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, comfortable bed, excellent shower, friendly staff. The only issue was that the towels were very rough.
1 nacht verbleven in mei 2024
Reactie van Hotel Manager op 17 mei 2024
Dear Guest,Thank you for your excellent review! We're delighted to hear that you had a great stay with us. We apologize for the inconvenience with the towels and appreciate your feedback. We hope to welcome you back for another wonderful experience in the future.Sincerely, Hotel Manager

10/10 – Uitstekend

Whatever Rocks

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van hotel manager op 13 mei 2024
Dear Guest,Thank you for your outstanding 5-star review! We're thrilled to hear that you had such a fantastic experience at our hotel. Your satisfaction is our top priority, and it's great to know that we met your expectations. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Sincerely, Hotel Manager

6/10 – Redelijk

Laura

Reisde met partner
Positief: Personeel en service
We reserved a 2 queen bed room. Beds were not queen, but double beds. Bathroom is tiny. Beds were good and it was clean.
1 nacht verbleven in mei 2024
Reactie van Hotel Manager op 11 mei 2024
Dear Guest,Thank you for your feedback. We apologize for any confusion regarding the bed size and the size of the bathroom. We'll make sure to address these concerns internally to provide a better experience for our guests in the future. However, we're glad to hear that you found the beds comfortable and the room clean. We hope to have the opportunity to welcome you back for a more satisfactory stay.Sincerely,Hotel Manager

10/10 – Uitstekend

kevin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
very clean and updated. Great price
2 nachten verbleven in mei 2024
Reactie van Hotel Manager op 9 mei 2024
Dear Kevin,Thank you for your positive review! We're delighted to hear that you found our hotel very clean and updated to your satisfaction. We strive to provide a comfortable and well-maintained environment for all our guests. We're also glad that you found our pricing to be great value. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay. Thank you for choosing our hotel!Sincerely, Hotel Manager

8/10 – Goed

Dave

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service
Better place for pets to go to the bathroom outside. No grass. The 1 spot there was, had poison ivy right there. Fortunately my little pup is used to going potty in the rocks. Our stay was very short term.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 7 mei 2024
Dear Guest,Thank you for your feedback regarding the pet area. We apologize for the inconvenience caused by the lack of grass and the presence of poison ivy. Your comments are valuable to us, and we will take them into consideration for future improvements. We appreciate your understanding and hope to have the opportunity to provide you and your pet with a more comfortable stay in the future.Sincerely,Hotel Manager

10/10 – Uitstekend

Heather, Sevierville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Comfortable, safe,convenient
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 7 mei 2024
Dear Guest,We're delighted to hear that you found your stay comfortable, safe, and convenient. Providing a welcoming and secure environment is our priority, and we're pleased that you had a positive experience. Thank you for your feedback, and we look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Manager

10/10 – Uitstekend

Wesley

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This place is very clean and well ran. Beautifully area, with plenty to do and see.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 5 mei 2024
Dear Guest,Thank you for your glowing review! We're thrilled to hear that you found our hotel to be very clean and well-run, and that you enjoyed the beautiful area with plenty to do and see. Providing a pleasant and memorable experience for our guests is our top priority, and we're delighted that we could exceed your expectations. We look forward to welcoming you back for another wonderful stay in the future.Sincerely,Hotel Manager

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Hotel Manager op 4 mei 2024
Dear Guest,Thank you for taking the time to leave a positive review! We're thrilled to hear that you had a great experience during your stay. If there's anything specific that stood out to you or any suggestions you have for us, please feel free to share. We hope to have the pleasure of welcoming you back again soon!Sincerely,Hotel Manager

10/10 – Uitstekend

Bill

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really great experience overall. Place is safe in the neighborhood. Convenient to fast food and Walmart. Helpful staff and real clean hotel and it was reasonable price. Only thing was that upon entering our room, toilet tissue paper was not stocked and had to ask for it at the front desk. Other than that, would recommend staying here again.
2 nachten verbleven in april 2024
Reactie van Hotel Manager op 2 mei 2024
Dear Guest,Thank you for sharing your experience with us! We're delighted to hear that you had a really great overall experience during your stay. We're glad that you found our hotel safe, convenient, and clean, with helpful staff. We apologize for the oversight with the toilet tissue paper and appreciate your understanding. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Manager

8/10 – Goed

Carol

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
If you are planning on sleeping, make sure to ask for a room in the back of the building. Room was very clean, but the traffic noise was awful.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 1 mei 2024
Dear Guest,Thank you for sharing your feedback with us. We're pleased to hear that you found your room to be very clean. However, we apologize for the inconvenience caused by the traffic noise. Your comment regarding requesting a room in the back of the building for a quieter experience is noted, and we will do our best to accommodate such requests in the future. Your satisfaction is important to us, and we appreciate your review. We hope to have the opportunity to welcome you back for a more peaceful stay.Sincerely,Hotel Manager

10/10 – Uitstekend

Christina

Zakenreiziger
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Great find!
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 30 apr 2024
Dear Guest,We're thrilled to hear that you found our hotel to be a great find! Thank you for your positive feedback. We're delighted to have exceeded your expectations, and we hope to welcome you back for another wonderful stay in the future.Sincerely,Hotel Manager

10/10 – Uitstekend

Judith

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 1 mei 2024
Dear Judith,Thank you for your perfect rating! We're delighted to hear that you had a wonderful experience during your stay. Your satisfaction is our priority, and we appreciate your positive feedback. We hope to have the pleasure of welcoming you back for another fantastic visit in the future.Sincerely,Hotel Manager

6/10 – Redelijk

John

Positief: Netheid
The propert was older but in good shape.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 1 mei 2024
Dear Guest,Thank you for your feedback. We're glad to hear that despite being older, our property was in good shape during your stay. Your satisfaction is important to us, and we appreciate your review. We hope to welcome you back for another pleasant stay in the future.Sincerely,Hotel Manager

10/10 – Uitstekend

Taylor

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice, clean, and friendly staff
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 30 apr 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you found our hotel nice, clean, and our staff friendly. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Manager

10/10 – Uitstekend

Lisa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I would stay here again
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 29 apr 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you would stay with us again. Your satisfaction is important to us, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Manager

8/10 – Goed

Catherine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 27 apr 2024
Dear Catherine,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 – Uitstekend

Jeremiah

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I wish i had gotten the name of the gentleman who checked us in. He was very friendly and courteous. The room is clean and nice for the price. Definitely would stay again. Only downside is not a lot of dining options on this exit, but that's a minor inconvenience
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 22 apr 2024
Dear Guest,Thank you for your kind words! We're thrilled to hear that you had a pleasant check-in experience with our friendly and courteous staff member and that you found your room clean and comfortable for the price. We appreciate your feedback about the dining options in the area, and we'll certainly take it into consideration for future improvements. We look forward to welcoming you back for another enjoyable stay with us.Sincerely,Hotel Manager

8/10 – Goed

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was newly renovated! Great stay and convenient to the interstate and Lookout Mountain.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 22 apr 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay in our newly renovated room and found our location convenient for your needs. Providing a comfortable and convenient experience for our guests is our priority, and we're thrilled that we could meet your expectations. We look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Manager

10/10 – Uitstekend

Michael

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 21 apr 2024
Dear Guest,We're delighted to hear that you found our location convenient. We strive to offer a prime location for our guests' convenience and enjoyment. Thank you for highlighting this positive aspect of your stay.Sincerely,Hotel Manager

10/10 – Uitstekend

Amanda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Its was nice
2 nachten verbleven in maart 2024
Reactie van Hotel Manager op 18 apr 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you had a nice experience during your stay with us. Providing excellent service and accommodations is our top priority, and we're thrilled that we met your expectations. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another pleasant stay in the future!Sincerely, Hotel Manager

4/10 – Matig

Nicholas

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The door is incredibly flimsy which goes to the outside. The door latch didn’t work and had to jerk on it to get it to open. Everything inside is cheaply made; it looks ok but it’s creaky and cheap. Absolutely not worth it for $130.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 16 apr 2024
Dear Guest,We apologize for the inconvenience you experienced with the door and the quality of our accommodations. Your feedback is important to us, and we will address these concerns to ensure a better experience for our guests. We appreciate you bringing this to our attention and hope to have the opportunity to exceed your expectations in the future.Sincerely,Hotel Manager

10/10 – Uitstekend

Daniel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service! Nice rooms, especially for the price. Right down the street from Walmart and a delicious Thai place.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 15 apr 2024
Dear Guest,Thank you for your glowing review! We're delighted to hear that you enjoyed our excellent service and found our rooms to be comfortable, especially considering the price. It's wonderful to know that our convenient location near Walmart and a delicious Thai restaurant added to your overall experience. We appreciate your kind words and look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Manager

4/10 – Matig

debbie

Positief: Personeel en service
The bed was very hard, The clerk could not get me checked in and she tried to let me into my room and her key would not work. No bathrooms in the lobby. Room was clean and very nice. Traffic noise was terrible.
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 14 apr 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the check-in process and the issue with your room key. We'll address these matters with our team to ensure they are resolved promptly. We're pleased to hear that you found your room clean and nice; however, we regret that the traffic noise disturbed your stay. We'll explore options to minimize noise levels in the future. Thank you for bringing these concerns to our attention, and we hope to have the opportunity to better serve you in the future.Sincerely,Hotel Manager

8/10 – Goed

Teresa

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Indoor pool was small.
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 12 apr 2024
Dear Guest,Thank you for your feedback. We appreciate your input regarding our indoor pool size. We will take this into consideration as we continue to improve our amenities for our guests. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future.Sincerely,Hotel Manager

6/10 – Redelijk

Gaea

Positief: Netheid
2 nachten verbleven in maart 2024
Reactie van Hotel Manager op 11 apr 2024
Dear Gaea,Thank you for sharing your feedback. We value your input and are committed to continuously improving our services. If there's anything specific you believe we could do better, please don't hesitate to let us know. We hope to have the opportunity to exceed your expectations in the future.Sincerely,Hotel Manager

10/10 – Uitstekend

Samantha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good for a cheap stay. Rooms open to the outside so I deadbolted and did the extra lock. Our room was clean. Nothing fancy but that’s all we needed
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 8 apr 2024
Dear Guest,Thank you for sharing your experience with us. We're glad to hear that you found our hotel to be a good option for a budget-friendly stay and that your room was clean and met your needs. Providing a comfortable and clean environment is important to us, and we're pleased we could deliver on that aspect. We appreciate your feedback and hope to welcome you back for another satisfactory stay in the future.Sincerely,Hotel Manager

10/10 – Uitstekend

Scott

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect for our overnight needs
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 6 apr 2024
Dear Guest,We're delighted to hear that our hotel was perfect for your overnight needs! Providing comfortable accommodations and meeting our guests' needs is our priority. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 6 apr 2024
Dear Julie,Thank you for your excellent 5 out of 5 rating! We're thrilled to hear that you had a fantastic experience during your stay with us. Providing top-notch service and amenities is our goal, and we're delighted that we met your expectations. We appreciate your feedback and look forward to welcoming you back for another wonderful stay.Sincerely,Hotel Manager

10/10 – Uitstekend

Yoshiyuki

1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 25 apr 2024
Dear Yoshiyuki,Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience during your stay. If there's anything specific that made your stay exceptional, please feel free to share it with us. Your feedback is valuable, and we appreciate your support. We look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

6/10 – Redelijk

Natasha

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Hotel Manager op 4 apr 2024
Dear Natasha,Thank you for taking the time to share your feedback with us. We're glad you chose our hotel for your stay. We apologize for any aspects of your experience that fell short of your expectations. Your comments are valuable to us as we continuously strive to improve. We hope to have the chance to welcome you back and provide you with a more enjoyable stay in the future.Sincerely,Hotel Manager

10/10 – Uitstekend

Ryan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay on our way to Florida.
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 3 apr 2024
Dear Guest,Thank you for choosing to stay with us ! We're delighted to hear that you had a great experience during your stay. If you're ever passing through again, we'd love to welcome you back for another enjoyable visit. Safe travels!Sincerely, Hotel Manager

6/10 – Redelijk

Victoria

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 3 apr 2024
Dear Victoria,Thank you for taking the time to leave us a review. We appreciate your feedback and would love to hear more about your experience to help us improve. If you have any specific comments or suggestions, please feel free to share them with us. We hope to have the opportunity to exceed your expectations on your next visit.Sincerely, Hotel Manager

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy access
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 1 apr 2024
Dear Guest,Thank you for your feedback! We're glad to hear that you found our hotel to be easily accessible. We strive to provide a convenient and hassle-free experience for all our guests, and we're delighted that we could meet your expectations in this regard. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!Sincerely,Hotel Manager

6/10 – Redelijk

Naga Marthanda

Reisde met familie
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Bath tub was clogged and previous tenants used towel was left hanging in the bathroom.
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 30 mrt 2024
Dear Guest,Thank you for bringing these issues to our attention. We sincerely apologize for the inconvenience you experienced with the clogged bathtub and the oversight with the towel left in your bathroom. Please know that this does not reflect the standard of cleanliness and attention to detail that we strive to uphold. We have addressed these concerns with our housekeeping team to ensure they are rectified immediately. Your feedback is invaluable to us, and we hope to have the opportunity to restore your confidence in our hotel during your next visit.Sincerely,Hotel Manager

6/10 – Redelijk

Katie

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid
The employees at the front desk were very friendly. Parking was inconvenient, and it was extremely rainy on the evening that we arrived. The rooms were recently renovated in my opinion, but the washcloths and towels and the mat for the floor in the bathroom had hair on it and seemed already used. The people in the rooms around us were extremely noisy. It almost seemed like they lived there. We went down for breakfast, but then realized that it closed at 9 AM and we got there about 915.
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 27 mrt 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our front desk employees friendly. However, we apologize for any inconvenience you experienced with parking, noise disturbances from neighboring guests, and the cleanliness issues in your room. Your concerns have been noted, and we will address them with our team to ensure improvements are made. We appreciate your valuable input and hope to have the opportunity to better serve you in the future.Sincerely,Hotel Manager

10/10 – Uitstekend

Steven

Reisde met partner
Updated and very convenient to i24
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 27 mrt 2024
Dear Guest,Thank you for your positive feedback! We're thrilled you found our hotel updated and conveniently located near i24. We appreciate your recognition of our efforts to provide a comfortable and convenient stay. It was a pleasure hosting you, and we hope to see you again soon!Sincerely,Hotel Manager

8/10 – Goed

William

Reisde met partner
Nice
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 27 mrt 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. Your satisfaction is our utmost priority, and we look forward to welcoming you back again soon!Sincerely,Hotel Manager

8/10 – Goed

Theresa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean. Seemed recently remodeled. Not very sound proof though. We could hear room doors and car doors slamming shut. The pool was cold, but the kids still swam in it. The family who owned the hotel were pleasant and friendly.
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 26 mrt 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel to be very clean and recently remodeled. We apologize for any inconvenience caused by noise disturbances and the temperature of the pool.Your comments are valuable to us, and we will use them to improve our services for future guests. We're glad to hear that you found the family who owns the hotel to be pleasant and friendly.We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager

8/10 – Goed

Tara

Friendly staff and convenient location
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 25 mrt 2024
Dear Guest,We're delighted to hear that you found our staff friendly and enjoyed our convenient location. Providing excellent service and a convenient experience for our guests is always our top priority. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We hope to have the pleasure of welcoming you back soon.Sincerely,Hotel Manager

4/10 – Matig

IOLANKI

Negatief: Staat van de accommodatie en faciliteiten
They need to update the check-in system and the rooms.
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 19 mrt 2024
Dear Guest,Thank you for your feedback. We appreciate your suggestions regarding our check-in system and rooms. Rest assured, we take all guest feedback seriously and will consider your comments as we continue to improve our facilities and services. Your satisfaction is important to us, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Manager

10/10 – Uitstekend

Tre

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was newly remodeled and very clean. Staff was extremely friendly and helpful. Indoor pool is a cool octogon shape.
3 nachten verbleven in maart 2024
Reactie van Hotel manager op 15 mrt 2024
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your newly remodeled and clean room, as well as our friendly and helpful staff. It's great to know that you appreciated the unique octagon shape of our indoor pool. Your satisfaction is our priority, and we appreciate your kind words. We look forward to welcoming you back for another enjoyable stay in the future.Sincerely,Hotel Manager

6/10 – Redelijk

Gretchen

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Older hotel but the rooms have been updated. Nothing major was wrong with the place but i would not stay here again. The refrigerator was barely cold and the knob was broken to make it colder. The indoor pool was barely heated. We mangaged an hour for my grandson. The pool towels were pretty much useless. The towels in the room were great. The shower was hot and the water pressure was good. The beds were hard. And they were not queen size like posted. They were full size. 6" makes a big difference.
Reactie van Hotel manager op 14 mrt 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found the updated rooms satisfactory and enjoyed the hot shower and good water pressure. However, we apologize for the issues you encountered with the refrigerator, indoor pool temperature, and bed size. Your comments are valuable to us, and we will address these concerns to ensure a better experience for our guests in the future. We appreciate your input and hope to have the opportunity to welcome you back for an improved stay.Sincerely,Hotel Manager

8/10 – Goed

Ron, Las Vegas

1 nacht verbleven in februari 2024
Reactie van Hotel Manager op 5 mrt 2024
Dear Ron, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager

8/10 – Goed

tracy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was fine
1 nacht verbleven in februari 2024
Reactie van Hotel Manager op 28 feb 2024
Dear Tracy,Thank you for your feedback! We're glad to hear that your stay was satisfactory overall. We're always looking for ways to enhance our guests' experience.Sincerely, Hotel Manager