Dear Ann Marie,Thank you for your review following your stay at Red Roof Inn & Suites Chestertown. You stated that the smell of the bathroom, the faulty TV and the other listed downsides dampened your experience. I have notified management of this issue in an effort to have them rectified.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. We wish you all the best in your future travels.With thanks, Gabrielle Red Roof Management RediResponse Specialist

Hello Thomas,Thank you for choosing to stay at our RED ROOF INN & SUITES CHESTERTOWN. We appreciate your 3/5 score; however, you've indicated that you had issues with the door to your room and bathroom. This is unfortunate, as this is not the usual experience our guests have with us. Please know that we value you as our guest and appreciate your business.Thank you for sharing your concerns and I hope you choose to stay with us again, so that we can provide a better stay. Very truly yours,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Richard, Thank you for taking the time to tell us about your experience at the RED ROOF INN & SUITES CHESTERTOWN. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the noise disturbances caused, the foul odor you described along with the other issues mentioned. Red Roof strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Oshane Red Roof Management RediResponse Specialist

Dear Joseph, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN & SUITES CHESTERTOWN regarding the convenience. I do apologize for any issues mentioned that hindered your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Thank you David, for taking the time to write a review of your stay at the Red Roof Inn & Suites Chestertown. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit.On your next stay at RedRoof should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

Hello Karen, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn & Suites Chestertown and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where Red Roof can improve. Your feedback is critical as Red Roof strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,TiannaRed Roof ManagementRediResponse Specialist

Hello Gayle, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CHESTERTOWN and I are saddened by your low score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Kerry-Lee Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Karen. The staff and I at the Red Roof Inn & Suites Chestertown appreciate your 4/5 score following your stay. I am happy that you were satisfied with your stay overall. However, you indicated that the grounds needed more cleaning. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

Dear Pam,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CHESTERTOWN. We sincerely appreciate your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the unclean state of the room. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Red Roof Management

Thank you for taking a moment to leave a review, Jennifer. The staff and I at the Red Roof Inn & Suites Chestertown appreciate your 3/5 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Red Roof Management

Thank you for taking a moment to leave a review, Gregg. The staff and I at the Red Roof Inn & Suites Chestertown appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Red Roof Management

Hi Christopher,We are sorry you had a less than satisfactory experience, prompting your 4/5 rating following your stay at the Red Roof Inn & Suites Chestertown. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,RedRoof Management

Thank you, Dameion, for telling us about your stay at the Red Roof Inn & Suites Chestertown. I am glad you found our front desk staff to be very helpful and friendly and your check- in process was quick without a hitch. However, please accept our apologies for any inconvenience you encountered. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof ManagementRediResponse Specialist

Hi Paul,Thank you for taking the time to write a review of your stay at the Red Roof Inn & Suites Chestertown. It's really nice to read that you took liking to our hotel's location, rooms and staff. However, our apologies for any inconvenience upon your arrival. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,RedRoof Management

Dear Peter,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CHESTERTOWN. I am happy to hear that you found our hotel to be convenient resulting in a 5/5 score.Thank you again for your review and we hope to continue to provide great experiences for you at Red Roof. Sincerely,Sharma Red Roof Management RediResponse Specialist

Thank you, Dameion, for taking the time to share your feedback following your stay at the Red Roof Inn & Suites Chestertown. We sincerely appreciate your 5/5 score and are happy to hear you had a great encounter with us, especially regarding our clean and safe hotel and the convenience of our location. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience with us. We would love to see you again at any one of our Red Roof locations, should your travels bring you back in town. Sincerely,OliviaRed Roof Management RediResponse Specialist

Dear Robert,We appreciate you taking the time to write a review of your experience at the Red Roof Inn & Suites Chestertown. We regret the inconvenience you encountered with plumbing issues and the torn shower curtain. I sincerely apologize for your experience. Thank you very much for bringing this to the property's attention.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue in real time. Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

Dear Susan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CHESTERTOWN. I am glad to read your kind remarks about our nice hotel resulting in a 4/5 score.Thank you for your review and Red Roof hope to continue to provide great experiences for you. Sincerely,Sharma Red Roof Management RediResponse Specialist

Dear Laura,Everyone here at the Red Roof Inn & Suites Chestertown was proud to see your 10/10 score. I am happy that you had a great stay at our hotel. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your review and we can’t wait to see you under our roof soon, where we can provide you with another great experience.Sincerely,GabrielleRed Roof ManagementRediResponse Specialist

Dear Elaine,Thank you for your review following your stay at Red Roof Inn & Suites Chestertown. I am happy that our very comfortable bed, cleanliness and the other highlights mentioned pleased you. However, you stated that the room smelled weird, the halls to the room was very dirty and the other listed issues hindered your stay.Guest feedback, like yours, aids Red Roof in improving our guest experience, so thank you for sharing with us. It would be our pleasure to provide better accommodations at any of our brand locations in the future.With thanks,GabrielleRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Lori. The staff and I at the Red Roof Inn & Suites Chestertown appreciate your 8/10 score following your stay. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Terry,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CHESTERTOWN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our staff to be pleasant and helpful. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Hello Susan, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CHESTERTOWN and I appreciate your 5/5 score following your stay at Red Roof. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist

Dear Bonney,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CHESTERTOWN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our location to be very quiet, clean and all the other positive features highlighted. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations, in the future. Sincerely,Kamaria Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, Kathy. The staff and I at the Red Roof Inn & Suites Chestertown appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, James. The staff and I at the Red Roof Inn & Suites Chestertown appreciate your 3/5 score following your stay. I am happy that you were pleased with our friendly and helpful staff. At Red Roof, we aim to deliver positive experiences and we’re happy you were satisfied. Please know that we value you as our guest and appreciate your feedback.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with an even better stay the next time you‘re in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Hello Glenn,Thank you for choosing to stay at our Red Roof. I appreciate your 4/5 score following your stay, but would love for you to consider adding comments to your survey to let us know what we’re doing well and where we can improve to provide you with a better experience.I do hope that you will return to our hotel, or any other Red Roof in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Thank you for taking a moment to leave a review, Chris The staff and I at the Red Roof Inn & Suites Chestertown appreciate your 4/5 score following your stay. I am happy that you had an okay stay with us. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Thank you for taking a moment to leave a review, JoAnnie. The staff and I at the Red Roof Inn & Suites Chestertown appreciate your 3/5 score following your stay. I am happy that you found our location and rooms to be okay. However, you stated that the lack of breakfast hindered your stay. Your satisfaction is important to Red Roof, so we will be taking the feedback you provided into consideration in an effort to make improvements to ensure we offer an exceptional experience for our guests in the future.Thank you again for sharing your experience. We hope that you will give us the opportunity to provide you with a better stay the next time you‘re in the area. Sincerely, Gabrielle Red Roof Management RediResponse Specialist

Dear Katherine,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn & Suites Chestertown. I am glad that we earned your 4/5 score. However, it seemed your stay fell short of your expectations due to the situation regarding the odor of the property not being to your liking, there were several items in the room were in disrepair and needed attention and the other concerns you listed. At Red Roof, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. Thank you for sharing your concerns and we wish you all the best in your future travels.Sincerely,CarlaRed Roof ManagementRediResponse Specialist

Dear Jean, Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN & SUITES CHESTERTOWN. Feedback from our guests is always welcome as we strive to continuously improve the quality of the Red Roof services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Dear Michal, Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN & SUITES CHESTERTOWN regarding the budget and price. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist

Dear Michal,Thank you for taking the time to complete our guest survey. I appreciate your comments following your recent stay at the RED ROOF INN & SUITES CHESTERTOWN regarding the staff. I do apologize the property was not up to your standards. Feedback from our guests is always welcome as Red Roof strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,OshaneRed Roof ManagementRediResponse Specialist

Dear Valued Guest,Thank you for taking a moment to complete our survey at the Red Roof Inn & Suites Chestertown, prompting your 6/10. We strive to provide guests with all the comforts of home, so I am disappointed to see that we did not achieve that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Chirell Rediresponse Specialist

Hello Jake, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CHESTERTOWN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Oshane Red Roof Management RediResponse Specialist

Hello George,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CHESTERTOWN and I appreciate your 4/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Larry, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CHESTERTOWN and I appreciate your 4/5 score following your stay. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,LaTundeRed Roof Management RediResponse Specialist

Hello Avril, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CHESTERTOWN and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Dannielle Red Roof Management

Hi April,Thank you for telling us about your recent visit at the Red Roof Inn & Suites Chestertown. I was delighted to read that our comfortable beds, clean rooms and nice staff met your expectations. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRediresponse Specialist

Hello Linda, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN & SUITES CHESTERTOWN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Recordo Rediresponse Specialist

Dear Eileen,Thank you for taking the time to tell us about your experience at the Red Roof Inn & Suites Chestertown. I am glad you chose our property to stay and that it is close to all your needs. Thank you again for sharing your experience. We look forward to seeing you in your future travels.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,CarlaRed Roof Management RediResponse Specialist

Thank you for taking the time to write a review of your stay, Toni. I'm glad that our location was convenient. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thank you for choosing Red Roof Inn & Suites Chestertown. We hope to see you again soon.Sincerely,Devorine RediResponse Specialist

Thank you for taking a moment to complete our survey, Wayne. The staff at the Red Roof Inn & Suites Chestertown and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Devorine RediResponse Specialist

Dear Marian,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CHESTERTOWN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness/quietness of your room and the efficiency of our staff. We apologize if the upkeep of our property was not to your liking. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.We hope to continue to provide great experiences for you.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Dear Marian,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN & SUITES CHESTERTOWN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the cleanliness/quietness of your room and the efficiency of our staff. We apologize if the upkeep of our property was not to your liking. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.We hope to continue to provide great experiences for you.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Anikka,Thank you for your review. We are happy to know that you were pleased with our customer service, however, you indicated that your room was not available when you needed to check in. This is truly regrettable as this is not the usual experience our guests have with us. Thanks to your feedback, we can continue to work on providing an exceptional stay for all of our guests.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist

Hello Jean,Thank you for your review. We are happy to see your 4/5 score and your feedback from your stay at our hotel. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services, so your suggestion regarding the lawn will be taken into consideration. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist