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Beoordelingen van Kinley Cincinnati Downtown, a Tribute Portfolio Hotel

4 out of 5
Kinley Cincinnati Downtown, a Tribute Portfolio Hotel
636 Race Street, Cincinnati, OH

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 122 van 196 beoordelingen" "
Gastenscore: 8 - Goed. 35 van 196 beoordelingen" "
Gastenscore: 6 - Redelijk. 22 van 196 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 196 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 196 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

8,0/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Paige

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The decor was modern and updated. The staff were friendly and helpful. The drawback was easily hearing people in other rooms which become noisy.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Annie

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service from all staff.
1 nacht verbleven in april 2024

8/10 – Goed

Andrea

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not place to walk dogs
2 nachten verbleven in april 2024

10/10 – Uitstekend

Wesley

Reisde met partner
Positief: Voorzieningen
Love it
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Desirai

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Lauren

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We stayed at Kinley for two nights and had an excellent experience! The staff was easy to communicate with and the property was updated and very clean. I appreciated being able to call the front desk for turn-down service after we spent some time getting ready for our event. Their response was efficient and quick. If we are ever in town again, we would definitely book here!
2 nachten verbleven in maart 2024
Reactie van Per Bokmand op 12 mrt 2024
Thank you for staying with us during your recent trip to Cincinnati. We hope you had a pleasant experience and look forward to welcoming you back soon. Have a great week ahead!

10/10 – Uitstekend

Gary, Covington

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A wonderful art deco boutique hotel in down town Cincinnati, highly recommend staying here
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Jenna

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really enjoyed our stay! Great location.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Scott

1 nacht verbleven in februari 2024

4/10 – Matig

Ryan

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
We got there and they advised there was a plumbing problem and not to flush toilets until we got the all clear. We left for our show and our door would close all the way so it wouldn’t lock. They stored our luggage and asked if it was ok to just get a different room when we got back. When we got back it took another 25 min to get a key because the system wouldn’t generate a key. They did give us 2 separate $12 breakfast vouchers for the next morning which was nice. We went out to the parking garage next door the following morning and our car window was smashed in along with several other cars.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Matthew

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

8/10 – Goed

Emeline

Reisde met familie
Really good looking hotel with lots of potential in a great area of town. But it had thin walls so the mornings were louder than desired (from movement inside the hotel, not outside), and valet took too long during peak hours.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Stephanie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was very nice and clean. Larry was so friendly and accommodating. He went out of his way to ensure we had a wonderful stay
1 nacht verbleven in december 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
First stay at the Kinley
Typically when we stay at a hotel there are many small issues which accumulate into a frustrating experience. Not at the Kinley. Everything was right during our stay which allowed us to enjoy the experience. This was our first stay at the Kinley and looking forward to returning. The staff were really great! Thank you.
1 nacht verbleven in december 2023

6/10 – Redelijk

Karen

Reisde met familie
Positief: Netheid, personeel en service
Ok……
Shower was amazing but the water didn’t get hot enough. The bathroom door didn’t shut all the way so there was no privacy, the bed was uncomfortable for my husband and myself but we both have bad backs, we could hear both of our neighbors
1 nacht verbleven in december 2023

10/10 – Uitstekend

KELLIE, Sellersburg

1 nacht verbleven in december 2023

10/10 – Uitstekend

Julie

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

6/10 – Redelijk

Asia

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
1 nacht verbleven in december 2023

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Potential but not quite meeting it…
Limited staff. Limited bar menu was only opportunity to get food in the evening with no formal room service set up since there weren’t enough people to deliver it. Room was clean, modern and quite pretty but pillows were overstuffed, lumpy and hard and sheets were scratchy. Blackout curtains didn’t fully close either. When I had breakfast the next morning in the adjacent cafe, the coffee was terrible, and the service was as well. I was also charged not once but twice for internet. Overall this place has potential but they need to hire more people and professionalize the staff in order to elevate this hotel to a higher level. Neighborhood felt a bit fringe as well.
1 nacht verbleven in november 2023

8/10 – Goed

Rob

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent service
The man working the front desk (unfortunately not sure of his name) was extremely friendly and helpful. It really enhanced the overall experience. The hotel itself is decent, right in the middle of the road.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in november 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023

6/10 – Redelijk

Kendall

Positief: Netheid
Negatief: Personeel en service
Numbering of hotel rooms with not much signage made it hard to find my room The evening hotel clerk was very unhelpful and couldn’t answer very many questions
3 nachten verbleven in november 2023

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Jacqueline

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was awesome!
1 nacht verbleven in oktober 2023

8/10 – Goed

Steven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

James, Los Angeles

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy checkin, nice people, very nice valet parking people- the room exactly as advertised!
1 nacht verbleven in september 2023

8/10 – Goed

James Carlton

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Phillip

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Michael

Reisde met een groep, Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Review
The valet guys were super friendly and the bartender was amazing. I can't remember his name but he's from Las Vegas... you know who you are. Thanks for the espresso martini!
1 nacht verbleven in september 2023

10/10 – Uitstekend

Kevin

1 nacht verbleven in september 2023

8/10 – Goed

John

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Leah was by far the worst staff member there and although helpful soul she was terrible at her job. She was slow, did not listen and just terrible at her job almost as if high she was a mess Valet was great ! And there was another lady there also that was awesome but Leah makes me never want to stay here ever again !
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Michael

1 nacht verbleven in augustus 2023

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kinley Cincinnati is a great place to end and start the day. The room I had was very comfortable and came with a great view. The in-room TV had some issues — I don't recall ever being able to watch anything other than the hotel info page — but it was mostly something to throw on in the background while getting ready. I really loved the bathroom. It was incredibly spacious and came with high ceilings. Lastly, the proximity to things to do, including the area of town called Over-the-Rhine was great. It made short walks or finding a scooter to travel around the city a breeze. I'd highly recommend it to anyone looking for a boutique-like experience.
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

SETH

Positief: Voorzieningen
One of the most well-kept, clean, hotels I’ve stayed at in some time. Staff was exceptionally friendly, great all the way around.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

JOAQUIN

Everything was excellent
1 nacht verbleven in augustus 2023
Reactie van Galen G. Gordon, Hotel General Manager op 13 aug 2023
Thank you for choosing the Kinley Cincinnati Hotel. We appreciate your feedback.

10/10 – Uitstekend

Broderick

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023
Reactie van Galen G. Gordon, Hotel General Manager op 13 aug 2023
Thank you for providing a great score of your experience at The Kinley Hotel. We want to be your hotel of choice every time travel brings you to Cincinnati! You are appreciated.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
From check in to check out all excellent. Great location and super staff. Clean, quiet and professional
1 nacht verbleven in augustus 2023
Reactie van Galen G. Gordon, Hotel General Manager op 13 aug 2023
Greetings and thank you for choosing the Kinley Hotel for your stay in Cincinnati. We are excited to hear about your experience. You are appreciated.

10/10 – Uitstekend

norma

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Galen G. Gordon, Hotel General Manager op 13 aug 2023
Thank you for this great score. We appreciate you!

10/10 – Uitstekend

Michelle, Grove City

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful hotel with a great bar. We came down for the Reds game. We asked to the riverfront and had a fantastic stay. Our only complaint was they ran out of parking for our truck in valet so we had to self park. Not a huge deal since the garage was right behind the building.
1 nacht verbleven in juli 2023
Reactie van Per Bokmand op 19 jul 2023
Thank you for your note and kind words. I am happy to hear that you enjoyed your stay and that my team was helpful. We look forward to hosting you again in the near future when your travel once again finds you in the Cincinnati Area.

2/10 – Ontzettend slecht

Kathryn

1 nacht verbleven in juli 2023
Reactie van Galen G. Gordon, Hotel General Manager op 13 aug 2023
Greetings! We are sorry to see this score and would like to learn more about your experience. Feel free to reply to this email as guest satisfaction is very important to us.

10/10 – Uitstekend

Thomas

1 nacht verbleven in juni 2023
Reactie van Per Bokmand op 19 jul 2023
Thank you for your message and your kind feedback. I'm glad to hear that you had a pleasant stay and that my team was able to assist you. We hope to have the opportunity to welcome you back to Cincinnati soon.

10/10 – Uitstekend

Stephen

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was very friendly and helpful and the lobby smelled amazing. Love the character of the building. The only negative that there is very limited dining options in the hotel. No real restaurant with a dinner menu, just some bar bites and a coffee shop.
2 nachten verbleven in juni 2023
Reactie van Per Bokmand op 6 jun 2023
Hello! Thank you for getting in touch with us and sharing your positive feedback. It's truly heartwarming to know that our esteemed guests had a great stay at our hotel. I'll definitely pass on your compliments to our team, who have put in a lot of effort and dedication to make our guests' experience exceptional.I'm thrilled to let you know that we're currently working on rebranding our restaurant options, which means we'll be offering even more delicious food choices soon. I hope to have the pleasure of welcoming you back to our hotel soon, so that you can try out our new menu offerings.Wishing you a fantastic week ahead, and thank you for choosing to stay with us at Kinley Hotel.

10/10 – Uitstekend

Susan, Evansville

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023
Reactie van Per Bokmand op 6 jun 2023
Hello! Thank you for getting in touch with us and sharing your positive feedback. It's truly heartwarming to know that our esteemed guests had a great stay at our hotel. I'll definitely pass on your compliments to our team, who have put in a lot of effort and dedication to make our guests' experience exceptional.Wishing you a fantastic week ahead, and thank you for choosing to stay with us at Kinley Hotel.

8/10 – Goed

Derek

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in mei 2023
Reactie van Per Bokmand op 6 jun 2023
Hello! Thank you for getting in touch with us and sharing your positive feedback. It's truly heartwarming to know that our esteemed guests had a great stay at our hotel. I'll definitely pass on your compliments to our team, who have put in a lot of effort and dedication to make our guests' experience exceptional.Wishing you a fantastic week ahead, and thank you for choosing to stay with us at Kinley Hotel.

10/10 – Uitstekend

Ashley

1 nacht verbleven in april 2023
Reactie van Per Bokmand op 6 jun 2023
Hello! Thank you for getting in touch with us and sharing your positive feedback. It's truly heartwarming to know that our esteemed guests had a great stay at our hotel. I'll definitely pass on your compliments to our team, who have put in a lot of effort and dedication to make our guests' experience exceptional.Wishing you a fantastic week ahead, and thank you for choosing to stay with us at Kinley Hotel.

4/10 – Matig

Szczepan

Negatief: Personeel en service
Ok, but nothing special. We have been food poisoned during "breakfast". The lady in the restaurant was so rude, as she was there for a punishment. Rooms are ok, but certainly not new. They were redesigned and ou can smell the flooring in the room.
1 nacht verbleven in april 2023

8/10 – Goed

Emily

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2023
Reactie van Per Bokmand op 6 jun 2023
Hello! Thank you for getting in touch with us and sharing your positive feedback. It's truly heartwarming to know that our esteemed guests had a great stay at our hotel. I'll definitely pass on your compliments to our team, who have put in a lot of effort and dedication to make our guests' experience exceptional.Wishing you a fantastic week ahead, and thank you for choosing to stay with us at Kinley Hotel.

10/10 – Uitstekend

Jennifer

1 nacht verbleven in april 2023
Reactie van Per Bokmand op 6 jun 2023
Hello! Thank you for getting in touch with us and sharing your positive feedback. It's truly heartwarming to know that our esteemed guests had a great stay at our hotel. I'll definitely pass on your compliments to our team, who have put in a lot of effort and dedication to make our guests' experience exceptional.Wishing you a fantastic week ahead, and thank you for choosing to stay with us at Kinley Hotel.

10/10 – Uitstekend

Charles

1 nacht verbleven in april 2023
Reactie van Per Bokmand op 6 jun 2023
Hello! Thank you for getting in touch with us and sharing your positive feedback. It's truly heartwarming to know that our esteemed guests had a great stay at our hotel. I'll definitely pass on your compliments to our team, who have put in a lot of effort and dedication to make our guests' experience exceptional.Wishing you a fantastic week ahead, and thank you for choosing to stay with us at Kinley Hotel.