Receptie

Beoordelingen van OYO Hotel Kings at Clovis

2.5 out of 5
OYO Hotel Kings at Clovis
1320 Mabry Dr, Clovis, NM

Beoordelingen

5,2
Gastenscore: 10 - Uitstekend. 11 van 71 beoordelingen" "
Gastenscore: 8 - Goed. 13 van 71 beoordelingen" "
Gastenscore: 6 - Redelijk. 10 van 71 beoordelingen" "
Gastenscore: 4 - Matig. 8 van 71 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 29 van 71 beoordelingen" "

5,8/10

Netheid

6,4/10

Personeel en service

3,4/10

Voorzieningen

5,0/10

Staat van de accommodatie en faciliteiten

4,4/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

yolanda

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not good customer service At first couldn't even find my booking online so left. Then had to go back again and drove 5 hours all together. And then they still didn't want to even give me a discounter. Just found out anything when it was on their mess up. Not mine, so I will never stay there again.
2 nachten verbleven in mei 2024

2/10 – Ontzettend slecht

Aj

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ghetto'ist hotel I have ever stayed at... And that's saying something
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Chris

Reisde met familie en kleine kinderen
Negatief: Voorzieningen
When I booked the hotel stay with them. I received an email stating that the Check-in time was all the way until 12 PM. However, there was nobody at the reception. And their official policy that they say is until 8 PM. And so they are keeping my money and refusing to allow me to stay and. Play supposed to dump anyway
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

ANdy

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
cash only and dangerous
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Jessica

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel has the worst service and are not helpful.
1 nacht verbleven in maart 2024
Reactie van Ammy op 2 mei 2024
Apologies for the problems you had faced, Jessica! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

6/10 – Redelijk

Josefina

Management was very helpful and made my stay more relaxing, what i didnt like was that the price changed or increased so i relocated..but great spot if you can afford it...
2 nachten verbleven in januari 2024
Reactie van Ammy op 7 mei 2024
Apologies for the problems you had faced, Josefina! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

2/10 – Ontzettend slecht

Ashley

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
My husband stayed here for two nights and said it was rhe worst hotel he had ever seen.
2 nachten verbleven in december 2023
Reactie van Barbara op 23 jan 2024
Sorry for the unpleasant experience you had with us. Ashley! Thank you for notifying us and we will surely be working for the better guest experience. Regards, Barbara

2/10 – Ontzettend slecht

Jessica

2 nachten verbleven in oktober 2023
Reactie van Joey op 6 dec 2023
We are sorry to hear about your experience, Jessica! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback to our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, Joey

2/10 – Ontzettend slecht

Clint

2 nachten verbleven in oktober 2023
Reactie van Joey op 6 dec 2023
Hi, Clint! We are apologetic for the unpleasant experience you had with us. Your feedback has been duly noted and we shall put in our continuous efforts to ensure a better experience in the future. Regards, Joey

8/10 – Goed

Richard

Positief: Netheid, personeel en service
1 nacht verbleven in september 2023
Reactie van Ava op 17 okt 2023
Thank you so much for the positive rating, Richard! Hope to serve you soon with an amazing stay. Regards, Ava

8/10 – Goed

Mary

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Rosy op 11 sep 2023
Thanks for your kind and lovely words, Mary! The biggest joy lies in seeing our guests satisfied, we will try our best to meet your expectations in future stays too. Regards, Rosy

8/10 – Goed

Michael

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Had a good stay, was what we needed, a place to sleep.
1 nacht verbleven in juli 2023
Reactie van Eva op 25 jul 2023
Hi, Michael! we are happy to hear you had a great time with us. Your precious words of gratitude have meant a great deal to us, and hope to serve you even better soon. Regards, Eva

2/10 – Ontzettend slecht

Kitchener

1 nacht verbleven in juni 2023
Reactie van Ava op 5 jul 2023
Hi, Kitchener! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Ava

4/10 – Matig

Kevin

1 nacht verbleven in april 2023
Reactie van Lisa op 12 apr 2023
Hi, Kevin! We regret the unpleasant experience you had with us. We are continuously working on improvements. Looking forward to serving you better. Regards, Lisa

4/10 – Matig

Daniel

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Rooms were in need of updating and the bedding had an oder of stale smoke i am an ex smoker and can not stand the stench of cigarette smoke
1 nacht verbleven in maart 2023
Reactie van Lisa op 1 apr 2023
Something like this should not have happened, Daniel! We are extremely apologetic to hear such kind of hassle faced, however, this has been highlighted with our team to take necessary measures so that such issues do not repeat. Regards, Lisa

2/10 – Ontzettend slecht

Leroy

Negatief: Netheid, personeel en service en comfort kamer
Hotels.com messed up my reservation
1 nacht verbleven in maart 2023
Reactie van Rosy op 18 mrt 2023
Sorry for the hassle you faced, Leroy! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Rosy

2/10 – Ontzettend slecht

Michael

Zakenreiziger, Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
The worst motel we've ever stayed in 50 years of traveling. BULLDOZE DOWN - START OVER. NO TV. NO ICE. BATHROOM: Tub had a large crack. TAPE covers holes in tub. BATHROOM WINDOW - no lock and screen. NO SMOKE DETECTOR. FRONT DOOR was warped hard to close. The DOORKNOB was loose, difficult to unlock. HEATING UNIT, thermostat missing. BROKEN CHAIR. GRIM APPEARANCE. SECURITY, addict flipping out near office. TWO LIKABLE THINGS: microwave, refrigerator. WOULD NOT RECOMMEND to my worst enemy.
Reactie van Rosy op 18 mrt 2023
Hi, Michael! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Rosy

2/10 – Ontzettend slecht

David

Zakenreiziger
Negatief: Personeel en service
They closed the office, locked up, didn't answer the doorbell or phone, left no note, and didn't provide my room.
1 nacht verbleven in oktober 2022
Reactie van Ammy op 19 okt 2022
Apologies for the problems you had faced, David! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim

10/10 – Uitstekend

Wallis

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2022
Reactie van Jacob op 26 sep 2022
Thanks for the positive rating! Hope to welcome you again soon. Regards, Jacob

2/10 – Ontzettend slecht

Gabriel

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2022
Reactie van Jane op 6 sep 2022
Hi, Gabriel! Thank you for taking out your valuable time to rate us. We are sorry for the inconvenience and we will surely try our best to keep up with your expectations in the future. Regards, Jane!

2/10 – Ontzettend slecht

Douglas

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The room had no outlets. It smelled bad. One of the shower handles was broken. I couldn't take a shower.
1 nacht verbleven in augustus 2022
Reactie van Jon op 19 aug 2022
Hi, we are sad to see that you are not satisfied with our services. Be assured, we will strive day and night to ensure a comfortable stay in the future. Regards, Jon

2/10 – Ontzettend slecht

morgan

1 nacht verbleven in mei 2022

8/10 – Goed

Garrett

Positief: Netheid, personeel en service
Most of what I disliked would require renovations. The only thing they could immediately fix would be adding shampoo. As far as cleanliness goes, I was impressed. As far as safety goes I felt fine, but anyone who feels vulnerable might want to shop around more.
1 nacht verbleven in april 2022
Reactie van Cheshta op 3 mei 2022
Hi, Garrett! Thanks for spending your valuable time writing the review. Feedback and suggestions of our valued guests like you always motivate us to improve our services further. Regards, Ivy

6/10 – Redelijk

Stacha

Reisde met familie
Negatief: Netheid
Was an okay stay no beeakfast as advertise when booked room, rooms were lil messy shower knobs were falling off but besides that was an okay stay
2 nachten verbleven in maart 2022
Reactie van Ammy op 1 apr 2022
Hi, Stacha! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia

8/10 – Goed

Claude

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Rates were great, room was clean, quiet, and management was very courteous.
1 nacht verbleven in maart 2022
Reactie van Jackson op 24 mrt 2022
Thank you for your sweet words, Claude. We hope to give you a consistent service every time. Regards, Jackson

2/10 – Ontzettend slecht

Deborah

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Do not stay here.
Unclean/under construction/door keys did not work properly/no one available for check out in am and several people needing assistance. People doing auto work in parking lot until evening.
1 nacht verbleven in maart 2022
Reactie van Ammy op 22 mrt 2022
Hi, Deborah! We are sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Amelia

4/10 – Matig

Ricky, KILLEEN

Zakenreiziger, Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I booked a double queen bed, but got a king size bed room. It was two cold outside to deal with the mix up so we just kept the room. No bathroom amenities but a face soap. In the morning, myself and several other guests were upset that no one was at the office. One guest needed her driver license back. I waited because I wanted my $10 deposit back and we all needed to return our keys. It was too cold and I needed to get back on the road so some of us left our keys in the postal mailbox. This is a shady hotel. It was 10 in the morning and still no front clerk. Bad service.
1 nacht verbleven in maart 2022
Reactie van Amina op 13 mrt 2022
Sorry for the trouble caused, Ricky! Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Amina!

6/10 – Redelijk

Onelia

2 nachten verbleven in december 2021

6/10 – Redelijk

Krazy

1 nacht verbleven in november 2021

6/10 – Redelijk

Geverifieerde reiziger

Positief: Comfort kamer
Old, falling apart, but clean and super cheap!
Overall, I guess I can't complain for the low price of less than $45 that I paid for the night. Room 209 looked old and the dark carpet was likely masking years of dirt. Furniture was old and with scratches everywhere, yet clean. Same for the beds, old but clean and comfortable at least. The bathroom was clean, but the bath faucet was moving almost falling apart, and the shower water came at the same time as water for tub. Only one low quality soap that didn't last much after a few uses. Bathroom floor tiles were also falling apart and half was missing, showing concrete underneath. The room was quiet. The area looked sketchy though. The AC/heater worked great. Same for the fridge and microwave.
1 nacht verbleven in november 2021
Reactie van Jane op 30 nov 2021
Hi, We sincerely apologize for the trouble caused. We would like to thank you for sharing such important feedback, we will surely work on this to ensure your next stay turns out to be an amazing one. Regards, Jane!

2/10 – Ontzettend slecht

David

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2021
Reactie van Jane op 15 nov 2021
Hi, David! We are sorry to know that you are not fully satisfied with our services. Be assured, we will try our best to make sure your future visits are more comfortable and relaxing. Regards, Jane!

10/10 – Uitstekend

Bradley

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great price, room was clean and friendly staff.
1 nacht verbleven in november 2021
Reactie van Cheshta op 9 nov 2021
Thank you for the wonderful comment, Bradley! Delighted to know you liked our services. Hope to welcome you again soon. Regards, Ivy

4/10 – Matig

catherine

Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
I can't believe they put anyone in this room
Bedroom area was okay...insufficient lighting ( 1 bedside lamp and no other lighting in the room.) There were NO chairs. The bathroom was abominable! There was duct tape on the inside of the sink to prevent leaks. The sink DRAINED SO SLOWLY that it never emptied withexception of the water that leaked through the duct tape and on to the floor. We reported this and were told a repair person would come NOONE CAME. Ttoilet had a hard time flushing.
Sync head duct tape to prevent leaks... Didn't work.
Don't know why they left the bucket here. The water leaks out onto the floor.
1 nacht verbleven in oktober 2021
Reactie van Jake op 31 okt 2021
Sorry for the hassle you faced, We have taken note of the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Jake

10/10 – Uitstekend

Hailey

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything is perfect for what I need right now.
2 nachten verbleven in september 2021
Reactie van Jane op 30 sep 2021
We are happy to see you liked the stay, Hailey! It will be great if you could spread the word among your circle. Have a pleasant day ahead. Regards, Jane!

2/10 – Ontzettend slecht

Ricky

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Flys in the room I'm complaining about 2 or 3 of them. Door must had been left open because there was 50 could have been more but I'm not counting there was a lot
1 nacht verbleven in september 2021
Reactie van Cheshta op 17 sep 2021
Hi, Ricky! We are truly sorry for finding that your experience with us was not nice. We will certainly be working on your feedback to provide you with the best possible experience next time. Regards, Ivy

2/10 – Ontzettend slecht

forest

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Gross Hotel
There was no chain on the door. The paint was peeling, there was no comforter. There was a weird door above the shower. It also smelled like someone had just smoked a pack of cigarettes before I got into the room. I had to put a chair under the door because there was some woman just standing in the parking lot. The front desk person was amazing, but honestly this place was disgusting.
1 nacht verbleven in juli 2021
Reactie van Hannah op 6 aug 2021
Sincere apologies, We understand that your experience was not up to expectations. Do not worry, we are continuously working to improve our services to make sure your next stay is a pleasant one. Regards, Hannah!

2/10 – Ontzettend slecht

Kelley

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2021
Reactie van Leo op 16 mei 2021
Hi, Kelley! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Alex

2/10 – Ontzettend slecht

Vincent

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The Nasty
1 nacht verbleven in april 2021
Reactie van Marie op 18 apr 2021
Hi, Vincent! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Marie!

8/10 – Goed

Beatrice

1 nacht verbleven in maart 2021
Reactie van Leo op 16 apr 2021
Thanks for the positive rating, Beatrice! Hope to welcome you again soon. Regards, Alex

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel has OUT lived it's usefullness! It really should be torn down! Old, stained , scratch, cracked furnishings. Light shades missing, Fire alarms missing, holes in doors , carpet looks like a car oil change was performed on it. Front desk made excuses for everything!
1 nacht verbleven in april 2021
Reactie van Leo op 5 apr 2021
Hi, we never want any of our guests to face this kind of problem. Since understanding the kind of hassle faced by our guests, we are apologetic. We have shared this with our team to take the appropriate steps to ensure that it does not happen again. Regards, Alex

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep, Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very misleading photos. Room was filthy. Felt unsafe with a stranger in the adjoining room who kept knocking on the door. Room wreaked of cigarettes. Only positive was the water pressure.
2 nachten verbleven in maart 2021
Reactie van Marie op 18 mrt 2021
Hi, We are sorry that the stay did not turn out to be an amazing one. Hope to have another chance soon so that we can make it up to you by an amazing stay ahead. Regards, Marie!

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I am a contract worker who is gonna be in Clovis for 13 weeks. I stayed at this hotel for a week and then checked out and moved to the hotel next door. This hotel was outdated in need of repair, bathroom shower needed faucet repair and tv was lousy, no chair in the room and plug space was lacking.Room was clean and WiFi worked this hotel is ok for overnight stay but not if you’re on assignment for 13 weeks.
7 nachten verbleven in februari 2021
Reactie van Marie op 7 mrt 2021
Hi, We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Marie!

10/10 – Uitstekend

Alexandra

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel for the Price
The hotel is a bit run down but it’s great for the price. I’ve stayed here 3 times now and i’ve never had any issues. the staff was very accommodating and friendly and it’s very close to everything.
7 nachten verbleven in januari 2021
Reactie van Bruce op 7 feb 2021
Thank you so very much, Alexandra! Delighted to know you loved our services. Keep giving us the opportunity and we assure to never let you down. Regards, Bruce

6/10 – Redelijk

DeAnte

Reisde met familie
Positief: Comfort kamer
Eh
1 nacht verbleven in januari 2021

10/10 – Uitstekend

Megan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Always quiet and very clean
1 nacht verbleven in december 2020
Reactie van Jim op 28 dec 2020
Thank you for rating us highly, Megan. We are glad to know that services offered by us meet your expectations and we will endeavour to keep it up. Regards, Jim

10/10 – Uitstekend

Megan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very safe,clean,and quiet place to stay staff are very helpful
1 nacht verbleven in december 2020
Reactie van Marie op 12 dec 2020
We are delighted to hear your words of praise, Megan! We will ensure to provide consistent services for your future stays too. Have a pleasant day ahead. Regards, Marie!

10/10 – Uitstekend

Megan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The rooms are always clean and very safe
1 nacht verbleven in november 2020
Reactie van Jane op 22 nov 2020
Hi Megan! We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Comments like this make our job wonderful. We look forward to serving you again. Regards, Jane

2/10 – Ontzettend slecht

John

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Recommend staying somewhere else
The hotel had cockroaches in the room I was staying in. When I went to get my money back after only 45 minutes in the room, they won’t give me a refund. I do not recommend staying at this place.
1 nacht verbleven in november 2020
Reactie van Bryce op 23 nov 2020
Sorry for the unpleasant experience you had with us, John! Thanks for notifying us and we will surely work towards a better guest experience in the future. Regards, Bryce

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Shabby room, exposed/broken outlets but at least smelled clean
1 nacht verbleven in oktober 2020
Reactie van bell op 2 nov 2020
Sorry for the inconvenience, Please consider the issue of cleanliness as an off case, as this is one of our basic requirements to serve our guests with. Do give us a chance to host you again and we will make sure that you experience the comfort and hospitality we are known for. Regards, Bella!

2/10 – Ontzettend slecht

JamesSpencer, Henderson NV

Zakenreiziger, Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nothing we never got our room hotel had gone to bed I we never got our reservation had to go to different hotel
1 nacht verbleven in oktober 2020
Reactie van James op 20 okt 2020
We are sorry to hear about your experience, JamesSpencer! Being a visitor, we expect everything is perfect. Do not worry, we have shared the feedback with our relevant team immediately to rectify the issue. We hope to serve you better in the future. Regards, James!