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Beoordelingen van Ramada by Wyndham Cluj

4 out of 5
Ramada by Wyndham Cluj
Calea Turzii 43-49, Cluj-Napoca

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 54 van 124 beoordelingen" "
Gastenscore: 8 - Goed. 49 van 124 beoordelingen" "
Gastenscore: 6 - Redelijk. 13 van 124 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 124 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 124 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

8,8/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Tim, NL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Proper hotel with a bit outdated but VERY clean rooms! I would book again!
2 nachten verbleven in oktober 2018
Reactie van Sandra C op 24 okt 2018
Dear Tim, Thank you for taking the time to share a review of your last stay with us. It was an absolute pleasure to host you. We are all looking forward to hosting you again on your next trip to Cluj-Napoca! All the best, Sandra Chioralia Marketing & Guest Relations Manager

8/10 – Goed

Jack nederland

Positief: Netheid, personeel en service en comfort kamer
Uitstekend
Prima hotel, zeer mooie ruime kamers, goede bedden, mooi zwembad goed restaurant, perfect ontbijt. Vriendelijk personeel

10/10 – Uitstekend

cris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

6/10 – Redelijk

Geverifieerde reiziger

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2020
Reactie van Simona D op 10 jan 2020
Hello dear guest, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Cluj. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Have a good day. Team Hotel Ramada Cluj

10/10 – Uitstekend

Adina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great service
1 nacht verbleven in december 2019
Reactie van Simona D. op 30 dec 2019
Hello, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Cluj. It is always a pleasure to receive positive feedback. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Team Hotel Ramada Cluj

4/10 – Matig

Dragos Stefan

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2019
Reactie van Simona D. op 30 dec 2019
Hello dear guest, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Cluj. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Ramada, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Best regards from Hotel Ramada Cluj By Wyndham.

8/10 – Goed

Lucy

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
All good
Clean hotel with friendly staff
2 nachten verbleven in november 2019
Reactie van Simona D. op 30 dec 2019
Hello, Thank you for taking the time to share your honest feedback and for letting us know how we can further improve the services we are offering. Have a good day. Team Hotel Ramada Cluj By Wyndham

8/10 – Goed

Audrey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2019
Reactie van Simona D. op 30 dec 2019
Hello dear guest, Thank you for taking the time to tell us about your experience at Ramada by Wyndham Cluj. Here at Ramada, we continuously strive to exceed your expectations. Team Hotel Ramada Clu by Wyndham

10/10 – Uitstekend

Audrey

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2019
Reactie van Simona D. op 30 dec 2019
Hello dear guest , Thank you for taking the time to tell us about your experience at Ramada by Wyndham Cluj. It is always a pleasure to receive positive feedback. Here at Ramada, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future. Team Hotel Ramada Cluj

10/10 – Uitstekend

Nathalie, France

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Uune equipe à la hauteur de l établissement Un decor tres disign La piscine superbe A recommander
1 nacht verbleven in oktober 2019

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good hotel very close to city. Room was clean, spacious and bed very comfy. The only thing was the noise from the room above or next door, not quite sure where the noise was coming from but it sounded like someone was dragging furniture around , it went on till quite late. Apart from that it was a good stay with a decent breakfast in the morning and nice indoor pool.
1 nacht verbleven in oktober 2019
Reactie van Simona Dup op 25 okt 2019
Hello, Thank you for taking the time to share your honest feedback and for letting us know how we can further improve the services we are offering. I will be sharing your comments with our team members. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Ramada Cluj Team

8/10 – Goed

Fernando

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Buen hotel
Buen hotel con todas las comodidades de su categoría. La habitación amplia, limpia y la cama cómoda. El desayuno bufé muy rico, variado y de calidad, aunque el zumo de naranja es muy mejorable. El personal amable y eficaz, tanto en recepción como en el restaurante.
1 nacht verbleven in oktober 2019
Reactie van Sandra C. op 23 okt 2019
Estimado Fernando, Gracias por elegir Ramada by Wyndham Cluj y por la valoración positiva que hace acerca de su reciente experiencia vivida en nuestro hotel. Esperamos que vuelva muy pronto de nuevo. Un saludo, Sandra Chioralia Marketing & Guest Relations Manager Ramada by Wyndham Cluj

10/10 – Uitstekend

karel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2019
Reactie van Sandra C. op 22 okt 2019
Dear Karel, Thank you so much for selecting Ramada by Wyndham Cluj for your most recent trip to Cluj and for sharing a review of your stay. We hope to have the pleasure of welcoming you back again soon. Sincerely, Sandra Chioralia Marketing & Guest Relations Manager

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in augustus 2019
Reactie van Sandra C. op 22 okt 2019
Dear Guest, Thank you so much for selecting Ramada by Wyndham Cluj for your most recent trip to Cluj and for sharing a review of your stay. We hope to have the pleasure of welcoming you back again soon. Sincerely, Sandra Chioralia Marketing & Guest Relations Manager

8/10 – Goed

Manh

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2019
Reactie van Sandra C. op 22 okt 2019
Dear Manh, Thank you so much for selecting Ramada by Wyndham Cluj for your most recent trip to Cluj and for sharing a review of your stay. We hope to have the pleasure of welcoming you back again soon. Sincerely, Sandra Chioralia Marketing & Guest Relations Manager

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
This hotel is very run down and needs renovation. The carpets in the corridor and in the room were stained and worn down. The floor tiles in the bathroom were very cracked. The water in the shower came out brown and smelling of rust for the first few minutes. Wifi signal in the room was weak but usable for our requirements. On the bright side, the staff were very friendly and helpful. The location is good too, and it is a short walk to the old town.
1 nacht verbleven in augustus 2019
Reactie van Sandra C. op 23 okt 2019
Dear Guest, Thank you for taking the time to share your honest feedback and we are sorry to learn that your recent visit fell short of your expectations. I will be sharing your feedback with our team members as we use it as tool to better serve our guest. We hope that you will allow us another opportunity to welcome you for a more positive experience next time your travels bring you to Cluj-Napoca. Kindest regards, Sandra Chioralia Marketing & Guest Relations Manager

10/10 – Uitstekend

Octavia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2019
Reactie van Sandra C. op 22 okt 2019
Dear Octavia, Thank you so much for selecting Ramada by Wyndham Cluj for your most recent trip to Cluj and for sharing a review of your stay. We hope to have the pleasure of welcoming you back again soon. Sincerely, Sandra Chioralia Marketing & Guest Relations Manager

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Last minute reservation but superb stay
My son had gone to Cluj to attend a major concert but a mix-up on the flight schedules meant he arrived a day early and before his reservation for the following several nights. I immediately went into Hotels.com and found the Wyndham Ramada, and despite beingthe last minute, he was welcomed and treated like a long-term and valued client. The hotel is very comfortable, well located for the downtown area, has a great gym and fantastic pool (perfect antidote to a long day of travel) and a restaurant far above the typical hotel facility. He would have considered extending his stay but the large number of concert-goers meant the Wyndham was booked solid for the next several nights (and deservedly so). He has great memories of his stay, and of the warm welcome received. I recommend it most heartily.
1 nacht verbleven in juli 2019
Reactie van Sandra C. op 6 aug 2019
Dear Robert, We are delighted that your son enjoyed to the fullest his Cluj music festival experience, and we thank you for making Ramada Hotel Cluj a part of it! We truly appreciate you taking the time to share the highlights and we are happy that our team took good care of him and that he was comfortable in our hotel, and that he enjoyed all the benefits of our spa and wellness center. We hope that our comfortable accommodations and friendly hospitality will inspire your prompt return! Kindest regards, Sandra Chioralia Marketing & Guest Relations Manager

10/10 – Uitstekend

thomas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2019
Reactie van Sandra C. op 5 aug 2019
Dear Thomas, It was a pleasure to host your recent stay in Cluj-Napoca and to find your positive rating. Thank you! We look forward to welcoming you back to Ramada Hotel Cluj again soon. Kindest regards, Sandra Chioralia Marketing & Guest Relations Manager

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in augustus 2019
Reactie van Sandra C. op 5 aug 2019
Dear guest, It was a pleasure to host your recent stay in Cluj-Napoca and to find your positive rating. Thank you! We look forward to welcoming you back to Ramada Hotel Cluj again soon. Kindest regards, Sandra Chioralia Marketing & Guest Relations Manager

10/10 – Uitstekend

Monika

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juli 2019
Reactie van Sandra C op 5 aug 2019
It was a pleasure to host your recent stay in Cluj-Napoca and to find your positive rating. Thank you! We look forward to welcoming you back to Ramada Hotel Cluj again soon. Kindest regards, Sandra Chioralia Marketing & Guest Relations Manager

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in juli 2019
Reactie van Sandra C. op 5 aug 2019
It was a pleasure to host your recent stay in Cluj-Napoca and to find your positive rating. Thank you! We look forward to welcoming you back to Ramada Hotel Cluj again soon. Kindest regards, Sandra Chioralia Marketing & Guest Relations Manager

6/10 – Redelijk

christian

Positief: Staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Attention aux grandes chambres attention au bruit
Arrivée pour une greande chambre avec notre ado nous acvions une chambre avec un canapé-lit trop mauvias pour que notre ado puisse dormir correctement. Il n'y avait pas 2 pièces comme pour la photo. Une autre chambre n'était pas dispo ce soir la. EN demandant le lendemain à déménager nous avons eu 2 chambres communiquantes extrêmement bruyantes
3 nachten verbleven in juli 2019
Reactie van Sandra C. op 5 aug 2019
Dear Christian, We strive to impress each of our guests and we are sorry to see that we fell short of this goal during your recent stay. We regret that some aspects of your experience did not meet your expectations. We appreciate you bringing to our attention the inaccuracies regarding the photos and we hope to have another opportunity to welcome you and win you over. Kindest regards, Sandra Chioralia Marketing and Guest Relations Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2019
Reactie van Sandra C. op 5 aug 2019
It was a pleasure to host your recent stay in Cluj-Napoca and to find your positive rating. Thank you! We look forward to welcoming you back to Ramada Hotel Cluj again soon. Kindest regards, Sandra Chioralia Marketing & Guest Relations Manager

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in juni 2019
Reactie van Sandra C. op 5 aug 2019
Dear Guest, It was a pleasure to host your recent stay in Cluj-Napoca and to find your positive rating. Thank you! We look forward to welcoming you back to Ramada Hotel Cluj again soon. Kindest regards, Sandra Chioralia Marketing & Guest Relations Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2019

6/10 – Redelijk

Florian

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Try a better hotel!!!
Never again! Noisy room, couldn’t set up the excessive heat, old furniture and room, the bed sheet had a crack into AND VERY POOR WIFI! Not to mention that the clean up lady entered into the room without knocking on the door twice even the Do Not Disturb sign was hanged. High price for a not cosy, not comfortable and poor WiFi place! I don’t recommend at all!
2 nachten verbleven in maart 2019

10/10 – Uitstekend

MAXIME BARIS, Paris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tres bon hotel avec Parking
Hotel comfortable petit dejeuner complet
1 nacht verbleven in februari 2019
Reactie van Sandra C. op 23 okt 2019
Dear Maxime, Thank you for taking the time to review your stay with us. We are looking forward to seeing you again soon. Kindest regards, Sandra Chioralia Marketing & Guest Relations Manager

4/10 – Matig

Peter, Milton Keynes, UK

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good location. Room was cleaned at a very variable rhythm, bathroom was cleaned once over the three weeks I was there - they did replace the towels every day, even though I had hung them up to say I would use them again, but never mopped the floor or wiped down the surfaces. Coffee cups and glasses were washed from time to time, free coffee and tea in the room was occasionally replenished. Very disappointing.
20 nachten verbleven in januari 2019

10/10 – Uitstekend

Carolynn

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Business Stay
Good service and amenities, perfect for a business overnight stay
1 nacht verbleven in januari 2019
Reactie van Sandra C. op 4 mrt 2019
Dear Carolynn, Thank you so much for taking the time to review our hotel. We strive to deliver great service to each and every one of our guests and we are happy to hear that you enjoyed your stay at Ramada Hotel Cluj. We hope to welcome you back to our hotel. Kindest Regards, Sandra Chioralia Marketing & Guest Relations Manager

6/10 – Redelijk

Sabine

Negatief: Netheid, personeel en service en comfort kamer
Mauvais rapport qualité-prix
L'hôtel est bien situé, le petit déjeuné très correct, mais les chambres sont beaucoup trop chère pour l'offre : 3ème couchage sur un canapé-lit avec matelas très fin, lits juste recouverts mais pas refaits, ménage mal fait, déco vieillissante, taxis aéroport 4 fois plus chère que si l'on en commande un soit-même.
4 nachten verbleven in januari 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in december 2018
Reactie van Sandra C op 3 jan 2019
Dear Guest, Thank you for taking the time to rate our hotel, and we are glad that you had a good experience and we look forward to seeing you again! Kindest regards, Sandra Chioralia Marketing & Guest Relations Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2018
Reactie van Sandra C. op 31 okt 2018
Dear Guest, Thank you for taking the time to review our hotel! We look forward to another opportunity to welcome to Ramada Hotel Cluj! Best regards, Sandra Chioralia Guest Relations Manager

8/10 – Goed

ral, Hamburg

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Service was good, infrastructure Location from the hotel perfect
3 nachten verbleven in oktober 2018
Reactie van Sandra C op 11 okt 2018
Dear ral, Thank you so much for your review. We strive to deliver great service to each and every one of our guests and we are delighted to hear that you enjoyed your stay at Ramada Hotel Cluj. We hope to welcome you back to our hotel. Kindest Regards, Sandra Chioralia Marketing & Guest Relations Manager

8/10 – Goed

Singaravelu

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2018
Reactie van Paula Iancu, Reservations Department op 20 sep 2018
Thank you for taking the time to review your stay with us. We are looking forward to seeing you again soon.

8/10 – Goed

Matias

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Breakfast was fair. Gym is okay. Bed was big and comfortable
2 nachten verbleven in september 2018
Reactie van Paula Iancu, Reservations Department op 12 sep 2018
Thank you for taking the time to review your stay with us. We are looking forward to seeing you again soon

8/10 – Goed

George

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel in Cluj
It is a good business hotel. The bathrooms could be updated a little bit. But other than that, the rooms are big and comfortable. There is a spa with swimming pool on the rooftop with a nice view of Cluj, but I didn't use it. The personnel is very friendly and nice.
5 nachten verbleven in augustus 2018
Reactie van Paula Iancu, Reservations Department op 12 sep 2018
Thank you for taking the time to review your stay with us. We are looking forward to seeing you again soon

10/10 – Uitstekend

Bernhard

Nice Pool,very nice staff!!
1 nacht verbleven in augustus 2018
Reactie van Paula Iancu, Reservations Department op 12 sep 2018
Thank you for taking the time to review your stay with us. We are looking forward to seeing you again soon

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2018
Reactie van Paula Iancu, Reservations Department op 12 sep 2018
Thank you for taking the time to review your stay with us. We are looking forward to seeing you again soon

4/10 – Matig

gal

Positief: Netheid, comfort kamer
Very basic
The room was very noisy and the hotel refused to change it although I said 4 nights and paid for an upgraded room. The spa floor (gym, spa, and pool) was closed due to cleaning for my entire stay. The wifi didn't work properly so I couldn't do my business meetings properly.
4 nachten verbleven in augustus 2018

6/10 – Redelijk

Elcy, Bruxelles

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, comfort kamer
Hôtel en bord de route menant au centre ville
Pas à la hauteur d'un Ramada. Personnel pas toujours agréable, parlant un anglais plus que moyen.
2 nachten verbleven in juli 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location and pleasant staff. The roof terrace was great for a drink in the evening sun!
Reactie van Paula Iancu Reservations & Quality Agent op 17 mei 2018
Thank you for taking the time to review your stay with us. We are looking forward to seeing you again soon.

10/10 – Uitstekend

Helena

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Toujours très agréable
C'est la deuxième fois que je séjourne à l'hôtel ramada et c'était toujours aussi agréable. Le personnel y est très souriant et efficace. Petit déjeuner copieux Chambre spacieuse, propre et lit confortable. Seul bémol : pas de rideaux de douche, du coup sol mouillé et très glissant. Ma mère de 82 ans a lourdement chuté L'hôtel est idéalement situé, très proche du centre-ville. Petite montée pour y accéder à pieds, mais tout à fait faisable, même pour une personne âgée J'y retournerai certainement
Reactie van Paula Iancu, Reservations & Quality Agent op 9 mei 2018
Thank you for taking the time to review your stay with us. We hope to have you as our guest again.

10/10 – Uitstekend

István

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Közel a centrum, 5-15 perc alatt szinte bárhova el lehet jutni. A szálloda jó.
Reactie van Paula Iancu, Reservations & Quality Agent op 9 mei 2018
Thank you for taking the time to review your stay with us. We hope to have you as our guest again.

10/10 – Uitstekend

Marie, paris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Très bon choix et très pratique pour découvrir à pied les merveilles du Cluj Napoca.
3 nachten verbleven in april 2018
Reactie van Paula Iancu op 28 apr 2018
Merci beaucoup pour vos commentaires aussi choisir pour rester avec nous.

6/10 – Redelijk

jay , boston. mass usa

Positief: Netheid, comfort kamer
Negatief: Personeel en service
hotel stay exp
Hotel was nice but the people at the desk were not treating good with the outside country Customers very unfriendly and unfriendly and Not giving any details only asking questions From their end but if customer asks anything they are not helping Even though it is near and clean with this kind of Service I won’t stay here again in future trips Sorry to say this
4 nachten verbleven in maart 2018
Reactie van Paula Iancu, Reservations & Quality Agent op 10 apr 2018
We appreciate you taking the time to provide us the feedback of your stay. We are very sorry to hear that your stay did not meet your expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.

8/10 – Goed

Adam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Recomendable
Buen hotel, buen servicio, gran desayuno. La ubicación no es en el centro mismo pero una taxi al centro son 10 min y cuesta 3 euros máximo.
3 nachten verbleven in maart 2018
Reactie van Paula Iancu, Reservations & Quality Agent op 21 mrt 2018
Dear Sir, Thank you for taking time to review your stay. We hope we will have you as a guest again. Kind regards,

10/10 – Uitstekend

Arnaud

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Agréable piscine couverte sur le toit!
Agréable piscine couverte sur le toit!
2 nachten verbleven in januari 2018
Reactie van Paula Iancu, Reservations & Quality Agent op 6 feb 2018
Dear Mr. Roussel, Thank you for taking the time to review your stay with us. We are looking forward to seeing you again soon. Kind regards,

10/10 – Uitstekend

Yadira , Los Angeles, CA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice Hotel close to city center
The hotel is nice, modern and clean with comfortable mattress and pillows. Friendly staff and very good breakfast. Walkable distance to city center, cathedral, shops and restaurants.
13 nachten verbleven in december 2017
Reactie van Paula Iancu, Reservations & Quality Agent op 9 jan 2018
Thank you for taking the time to review your stay with us. We hope to welcome you back again soon.

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Needs a lot of fixing
The bathroom was not clean and had lots of mold in the shower. Toilet seat was broken and kept moving around.
1 nacht verbleven in december 2017
Reactie van Paula Iancu Reservations & Quality Agent op 9 jan 2018
We appreciate you taking the time to provide us the feedback of your stay. We are very sorry to hear that your stay did not meet your expectations. Please email us with a phone number or email address so our Hotel Manager can discuss your issues personally.