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Beoordelingen van Rana Roja Lodge

2.5 out of 5
Rana Roja Lodge
500 Mts West Tortuguero National Park, Laguna Penitencia, Colorado, Limon

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 25 van 58 beoordelingen" "
Gastenscore: 8 - Goed. 22 van 58 beoordelingen" "
Gastenscore: 6 - Redelijk. 6 van 58 beoordelingen" "
Gastenscore: 4 - Matig. 3 van 58 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 58 beoordelingen" "

8,2/10

Netheid

8,8/10

Personeel en service

7,2/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Jorn, Nijmegen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This is THE place to be in Tortuguero! The owner is so nice and helps you with everything. The bungalows are in the middle of the jungle. So all the animals you can see in the national park are also next to your doorstep (look good, because you have to find them!). He had a recommendation for tours, Miguel, he is so nice, you pay a little more but you have the best tour guide you can find over there. If you don't know where to go in Tortuguero, book this one! You will have an amazing time!!
2 nachten verbleven in oktober 2018
Reactie van RanaRojaLodge op 28 nov 2018
Thank you so much for your kind words, Jorn. We really appreciate you taking the time out to share your experience with us and we hope you visit us next time you come to Tortuguero!

4/10 – Matig

Penelope

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This felt like hostel style accommodation at hotel prices. Tired, old towels and gaps that insects could get in. No added extras. Lots of school groups and the day we weee there for breakfast (most times we missed it as out on early start trips) was poor. You can use the Evergreen swimming pool next door, it was nice to see wildlife (daily visit from the monkeys) and we enjoyed the water taxis into Tortuguero. I’d either pay extra to stay at Evergreen (cabins liked a lot nicer) or stay in town. The manager Giselle was lovely and we had an interesting chat about all sorts of things
3 nachten verbleven in maart 2024

8/10 – Goed

Stephanie

Reisde met familie
Positief: Netheid, personeel en service
The property is unbelievable for wildlife. We had monkeys swinging over us, woke up to howler monkeys, saw frogs, lizards and geckos. The boat ride there was exciting as we saw caiman and lizards, and birds. We did feel a bit isolated there though as you need to take a water taxi to the village across the water. And the rooms were basic. Could use an update. Owners and staff were excellent and very friendly
2 nachten verbleven in maart 2024

10/10 – Uitstekend

christine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The manager of this hotel Gisselle is absolutely amazing :) she goes above and beyond to make sure you have everything you need . The staff are all friendly and it’s stunning . Understand you are definitely going into a remote area and don’t expect more and you’ll be amazed at the rich culture and beautiful nature
3 nachten verbleven in februari 2024

6/10 – Redelijk

Gunnar

Reisde met familie
Positief: Personeel en service
Die Lage ist wirklich schön, mitten im Urwald. Die Anreise erfolgt mit dem Boot zum hoteleigenen Anleger. Leider sind die Bungalows sehr in die Jahre gekommen. Wir hatten diverse Blutflecken von erschlagenen Moskitos an der Wand. Auf Bildern im Netz sind zum Teil 2 Pools zu sehen. Nur der Pool mit dem grünlichen Wasser gehört zum Hotel, der andere Pool ist der des Nachbarhotels, der nicht genutzt werden soll. Das Essen (Buffet) ist ok, wir sind zum Essen aber nach dem ersten Tag lieber in den Ort gefahren.
2 nachten verbleven in juli 2022
Reactie van Fer op 10 aug 2022
Thank you for your comments, we will work on improving our rooms and giving it a more modern spin,

2/10 – Ontzettend slecht

Katie

Reisde met familie
Positief: Voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Unfortunately this property is need of a face lift. It felt very old and tired. Our bathroom was filthy and the shower felt like it was about to fall off the wall. It was extremely over priced. The huts are over a swamp which, whilst very atmospheric in the rainforest, is also very smelly. The manager and his wife were both very kind and welcoming but it felt like they needed more support. I would not recommend staying here for the price they are asking.
2 nachten verbleven in juli 2022
Reactie van Fer op 10 aug 2022
Thank you for your comments, we will work on improving as much as we can.

4/10 – Matig

Maite

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Me gustó que estaba en plena selva. Lo que no me gustó fue las habitaciones, necesitan mucha reforma. El personal muy muy amable y atento.
2 nachten verbleven in juli 2022
Reactie van Fer op 18 jul 2022
Thank you for your review. We will work on that on our part.

8/10 – Goed

Cherry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff recommended the perfect activities with an excellent guide. They also asked us many times of we needed anything and tried to be of service.
2 nachten verbleven in april 2022

2/10 – Ontzettend slecht

Jean

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
En un seul mot: défraîchi. Les Lodges sont dans la jungle, petite cabane rustique et désuète (lit, matelas, literie, serviettes, lavabo, douche et peinture datant des années 70 probablement). Les moitiés haute des murs sont tout le tour en fenêtres de moustiquaire (pas toujours étanches) sans aucune vitre ni volets. Des vieux rideaux tachés assurent l’intimité. Des fourmis sur les planchers, les murs et dans le lit, des moustiques très fin qui nous ont piqué dans la nuit, des mini grenouilles dans la douche. Imaginez l’humidité à l’intérieur, le cri assourdissant et incessant des singes hurleurs toute la nuit, sans compter les autres animaux. Le restaurant doit être avisé d’avance pour y prendre le repas du soir à 15$ US pour un spaghetti et un peu de poulet comme seul menu. Les rampes en bois du site sont pourries et la piscine sale et délabrée. L’entretien minimal n’est assurément plus fait depuis longtemps. Les safe des chambres ne fonctionnent plus depuis longtemps. Le personnel est courtois et fait son possible. ps: je m’arrête là. Le pire endroit où on a logé dans nos 2 voyages de 11 nuits chacun au Costa Rica.
2 nachten verbleven in april 2022
Reactie van Fer op 20 apr 2022
We are sorry to hear you didn’t enjoy your stay in Rana Roja Lodge. We are always looking for ways to improve. as for the conditions, we are constantly giving maintenance to the lodge since we are located in a Tropical Rainforest humidity is to be expected and maintenance in this climate has to be even more rigorous and regular. Even in the pandemic we had maintenance done when lockdowns were afoot and we had no clients. Our menu is served in a buffet style so we do have variety for all tastes and our menu does change daily.As for the frogs, ants and howler monkeys we are located in the jungle next to a national park so the wildlife visit us often and is one of the main reasons guests visit Tortuguero. Bug spray is also reccomended for the mosquitoes and I am glad that our staff were courteous, we hope you had a pleasant stay in Costa Rica.

8/10 – Goed

Reshma

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful grounds with much wildlife around. Free kayaks for use.
4 nachten verbleven in maart 2022
Reactie van Fer op 13 apr 2022
Good Night, Thank you for staying with us!

10/10 – Uitstekend

Tanja

2 nachten verbleven in maart 2022
Reactie van Fer op 25 mrt 2022
Thank you for staying with us! We are so glad that you had a great stay!

10/10 – Uitstekend

Rustom

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful cabin in the woods. Great staff!
2 nachten verbleven in maart 2022
Reactie van Fer op 25 mrt 2022
We are glad you had a great stay! Thank you for staying with us!

10/10 – Uitstekend

nakita

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rana Roja is deep in the jungle of Tortuguero where you live simply. While the lodging and amenities are simple and not your typical, the lodge owner and staff were extremely friendly and accommodating. They provided a lovely breakfast, and dinner there was well thought out and very affordable. If we travel back to Tortuguero, we will stay here again. Watch out for the monkeys, they will break in and steal your snacks. Pura Vida!
3 nachten verbleven in maart 2022
Reactie van Fer op 29 mrt 2022
Thank you for your review! We can't wait for your next visit!

10/10 – Uitstekend

Clémence

Reisde met een groep, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Super séjour dans cette hôtel en pleine jungle! Merci
2 nachten verbleven in februari 2022
Reactie van Fer op 8 mrt 2022
Thank you for staying with us!

10/10 – Uitstekend

Clémence

2 nachten verbleven in februari 2022
Reactie van Fer op 8 mrt 2022
Thank You for staying with us!

8/10 – Goed

Dennis

2 nachten verbleven in februari 2022
Reactie van Fer op 25 feb 2022
Thank you for staying with us!

8/10 – Goed

Manon

2 nachten verbleven in januari 2022
Reactie van Fer op 13 apr 2022
Thank you for staying with us!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very cosy rainforest lodge with super nice service
Rana Roja was absolutely amazing! The owner Herardo was super nice, hospital and helpful. This place was more than advertised. They had a small and cute pool with a small waterslide which was nice addition during the warm evening. The property had many interesting walking paths which kind of felt like being on a nature tour or a hike, very cool! The owner was very helpful in making our stay comfortable and gave us good tips for tours around the area. We ended up going to a turtle watching tour and a hike to the top of a mountain, all at a very reasonable price. The room itself was ok too, as nice as it can be on secluded riverside lodge. The water pressure in the shower and sink was not the best but also worked as good as could be expected at a rainforest lodge. Overall our stay was a full ten, all thanks to Herardo! We higly recommend this place, you wont be disappointed. PS. watch out for the howler monkeys, they really do howl! ..and steal your sweets :D
1 nacht verbleven in augustus 2021
Reactie van Fer op 13 apr 2022
Thank you for staying with us! Thank you for your comments and we are glad you had a good stay!

8/10 – Goed

Serafin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sleeping in the middle of the jungle
A bit noisy at night with the frogs singing all night, but it's what happens when you are in the middle of the jungle of Tortuguero. Both the cabins and the staff were excellent.
2 nachten verbleven in juli 2021
Reactie van Fer op 13 apr 2022
Thank you for staying with us! The frogs definitely do sing!

10/10 – Uitstekend

monica

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
increíble lugar dentro de la selva
El lugar esta increíble dentro de la selva y hay mucha vegetación y animales , salen monos alli al lado. Gerardo el dueño es super amable y esta super pendiente de todo. nos recomendo un guia muy bueno y la pasamos super bien el desayuno super rico y todo el personal super amable me encanto, esta fuera del pueblo lo cual es mucho mejor el pueblo no es bonito por lo que super recomiendo quedarse acá
2 nachten verbleven in maart 2021
Reactie van Fer op 13 apr 2022
Muchas gracias por hospedarse con nosotros! Y nos alegra muchismo que hayan disfrutado su estadía!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent greeting and friendly feel. Very nice grounds. Accessible mainly by boat.
1 nacht verbleven in maart 2020
Reactie van Fer op 13 apr 2022
Thank you for staying with us!

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
5 nachten verbleven in november 2019

10/10 – Uitstekend

Andrew, Ventura, CA

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was great! Quiet, peaceful and restful right in the middle of the jungle
2 nachten verbleven in november 2019

6/10 – Redelijk

Carsten, Rastede

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Die Hütte im Dschungel war in einem ungepflegten Zustand,der Safe defekt,die Beleuchtung funktionierte nur teilweise und es gab keine Zahnputzbecher.Das vorher bestellte Abendessen wurde einen vorgesetzt ohne vorherige Auswahlmöglichkeiten,das Frühstück war sehr eingeschränkt in seiner Auswahl.Sehr schön war der Pool (nicht der auf den Foto)und sehr nett der Barkeeper Luiz,im Gegensatz zu der etwas hochnäsigen Rezeptinistin.
3 nachten verbleven in september 2019

8/10 – Goed

Stacy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Eyelis was so friendly and accommodating. Definitely a once in a life time experience!
1 nacht verbleven in augustus 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Le site est incroyable. Magnifiques piscines. Le sentiment d’être imprégné de forêt tropicale. Service impeccable. Je recommande.
2 nachten verbleven in augustus 2019

10/10 – Uitstekend

gregory c.

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A great get away in Tortuguero.
We had no expectations of our accommodations because it is in a jungle national park.. However, the cabins and the small hotel and separate dining room were all in great5 shape and exceptionally clean. The staff was attentive and helpful as well. Loved the salt water and fresh water pools and the lounge areas.. The bar and dock on the river were perfect to relax after days of strenuous activities. Enjoyed the "laid back" atmosphere of the entire property.
2 nachten verbleven in april 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
everyone so friendly and helpful, beautiful area and stay was delightful
2 nachten verbleven in februari 2019
Reactie van Ilsis op 1 apr 2019
Thank you for staying with us! We hope to see you again soon!

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in februari 2019
Reactie van Ilsis op 3 apr 2019
Thank you for taking the time to review your experience with us!

8/10 – Goed

Víctor

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Cerca del paraíso
El lugar es maravilloso y las instalaciones adecuadas para una estadía en contacto con la naturaleza. La atención es personalizada por parte del dueño, muy linda experiencia
2 nachten verbleven in februari 2019
Reactie van Ilsis op 3 mei 2019
Muchas gracias por sus comentarios. Nos alegra saber que han estado a gusto con nosotros y nos impulsa a seguir creciendo. Esperamos contar con su visita en un futuro cercano.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
2 nachten verbleven in januari 2019

10/10 – Uitstekend

Louise

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Åk dit!
Fantastiskt ställe, mitt i regnskogen.Kan verkligen rekommenderas. Vi bodde i stort rum, "fyrabäddars", med två stora sängar. Rum 154. Bra! Aporna och fåglarna rumsterade om utanför fönstret. Trevlig bar vid floden. Fem minuter med taxibåt in till Tortuguero village, som är trevlig, laidback med hyfsade restauranger. Gjorde en nattur, som var sådär, men morgontur med kanot (utan motor) var underbar. Kan rekommendera Jungel Jon, superbra och trevlig guide. Fråga efter honom. Åt två middagar på restaurangen, kanske inte världens bästa mat men "good enough". Glöm inte att förboka. Ett stort plus att man kan använda fina poolen på hotellet bredvid. Mycket trevliga ägare till Ranas Rojas. Åk dit! Vi tog bilen till La Pavona från San Jose, bra väg, tog cirka 4 timmar. 1 timmas härlig båtfärd till Ranas Rojas.
3 nachten verbleven in januari 2019
Reactie van Ilsis op 22 jan 2019
Hello Louise, Thank you for the great feedback! We are very happy that you enjoyed the time at our lodge and hope to see you again!

10/10 – Uitstekend

Elizabeth

We really enjoyed our stay at Rana Roja Lodge, it has a really lovely situation right on the water front and surrounded by jungle. Our room was clean and comfortable, the only real criticism was a pretty weak shower that only did very hot or very cold. Other then that, the staff were very friendly and helpful and sorted us out with an airport pick up, tours and transfer to our next hotel. The tours in particular were great, we highly recommend the canoe trip and jungle walk with Miguel. There is a really lovely pool area, complete with water slide and the waterside bar is a great place to sit and enjoy a drink. We ate at the restaurant once and took a 5 minute water taxi to the village for the other two nights, which the staff called for us. The food was all buffet style but freshly made and very tasty with particularly good breakfast options. We would definitely recommend Rana Roja Lodge.
3 nachten verbleven in november 2018
Reactie van RanaRojaLodge op 28 nov 2018
Thanks for the awesome review, Elizabeth! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The setting was awesome and the monkeys all around the trees were awesome.
1 nacht verbleven in september 2018

8/10 – Goed

Geverifieerde reiziger

Experiencia brutal en medio de la selva.
1 nacht verbleven in augustus 2018

8/10 – Goed

Steve, Liverpool

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great frogs.
Overall really enjoyed my stay. Any criticisms I may make are because I want help Rana Roja be even better. A little disappointed that our lodge was one of the closest to the pool/restaurant so was not really the isolated rainforest experience sold on website (we booked early so maybe they thought they were doing us a favor by the convenience).Despite that I did see Spider and Capuchin monkeys, hear the Howlers calling and at one point could count 5 strawberry arrow frogs (Rana Rojas) from my rocking chair on the veranda. 'Happy Hour' at the fantastically located river side bar wasn't that happy - a few very overpriced cocktails were 2 for price of one and you got short changed in Colons if you paid in dollar (hence 4/5 above for staff). Even the Arenal Observatory Lodge has cheaper cocktails and a proper all drinks happy hour (and display their exchange rate of C570 to the $). Worried that taxis in and out of town would be a pain but were very easy to arrange. Meals were simple but tastey and all the restaurant staff were lovely. Loads of frogs including red-eye tree frogs.
4 nachten verbleven in augustus 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hôtel accueillant
Très jolie lodge au milieu de la nature entouré de singes et de grenouilles. Nous sommes très bien accueillis par Jacob à notre arrivée de bateau et amenés à notre lodge . Les petits déjeuner sont bons . Jacob, nous organise très bien nos activitées que l'on désire . Très bonne ambiance zen et nature.
2 nachten verbleven in augustus 2018

10/10 – Uitstekend

Don, Las Vegas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great for natural experience staff fantastic great for family adventure beautiful setting
1 nacht verbleven in juni 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fabulous escape in the jungle
Loved this place, I really didn’t want to leave. Paradise in the jungle! The only down side is that you cannot get any food, snacks etc unless you book in advance for lunch/dinner. We were caught out and would have had to take a water taxi into nearest town to get something to eat but fortunately the manager prepared a plate of fruit for us. This place would definitely benefit from having more available food on site. We were told we couldn’t eat at any of the other restaurants next door despite offering to pay!
2 nachten verbleven in mei 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic, unique hotel experience
Fantastic 2 night stay at the Rana Roja Lodge. The staff were very accommodating & helpful. I was concerned at first that it was too far from the village (a short water taxi ride) but once I arrived I realised the location is key. I was met by monkeys in the trees every time I left my room. If you are going to Tortuguero for the wildlife then this is the place to stay. The canoe safari that they organised was also excellent. Thank you all for a great few days
2 nachten verbleven in maart 2018
Reactie van Jennifer Christie, Community Manager op 4 apr 2018
Many thanks to this guest who took the time to write a review! We are so fortunate to be located adjacent to Tortuguero National Park, and to have resident populations of three species of monkeys who treat our guests to daily entertainment. Being removed from the village also means plenty of peace and quiet. We're pleased to arrange tours for our guests so they can explore the national park without having to worry about logistics. A warm welcome to all our future guests!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Quite essential, but you are in the jungle...no soap or bath gel (the roommate probably didn’t control)
2 nachten verbleven in maart 2018
Reactie van Jennifer Christie, Community Manager op 6 apr 2018
Oops! Looks like one of the maids forgot to put the soap in this guest's room! Staff is always happy to fix these little issues if they do pop up. Our lodge is set into the jungle, surrounded by nature. What we lack in finery we make up for in experiences! Thank you for the review!

10/10 – Uitstekend

Alexandre

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Séjour au Rana Roja parfait ! Lodge situé en pleine nature, avec le bruit des animaux ( et la visite des singes ) on est vraiment dépaysé ! Situé à 2 minutes en taxi-bateau du village Tortuguero. Je le recommande vivement !
2 nachten verbleven in februari 2018
Reactie van Jennifer Christie, Community Manager op 5 mrt 2018
Thank you for your review, Alexandre! We strive to please our guests, and are very happy that you enjoyed your stay!

10/10 – Uitstekend

Tove

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay!
Jacob was great! (Thanks for tip Hermosa. Loves it!!!) Great setting. Simpel standard, but what to expect in the middle of the "djungle"?!!! Need to book dinner in advance or take taxiboat to the village, just across the river. Enjoyed the nature walk right next to THE village and had a great kayak tour.
2 nachten verbleven in februari 2018
Reactie van Jennifer Christie, Community Manager op 5 mrt 2018
Thank you so much for choosing us Tove! It was a pleasure to have you as guests and we appreciate your taking the time to leave a review.

8/10 – Goed

Brian, SF Bay Area, CA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location, excellent staff, good food
I was traveling solo and found this hotel after staying in the village of Tortuguero where it was very noisy. This hotel is quiet and the owner/manager was a visible presence and extremely helpful. At the time I was visiting there were many large groups at the lodge, mainly from Europe. There are shared facilities with the neighboring hotels such as swimming pools, bars, etc that are a bonus.
3 nachten verbleven in februari 2018
Reactie van Jennifer Christie, Community Manager op 5 mrt 2018
Thank you for taking the time to write a detailed review Brian! We hope your book writing goes well! We will take your comments into consideration in order to make the small changes that can make a big difference.

6/10 – Redelijk

Thorvald, Höllviken

Positief: Netheid, personeel en service
Djungel lodge
Fantastisk naturupplevelse , bra dusch, hårda sängar. Engelsktalande personal blev uppgraderad till bongalow hade varit värt prisskillnaden.
3 nachten verbleven in januari 2018
Reactie van Jennifer Christie, Community Manager op 8 feb 2018
Thanks to Thorvald and all of our guests who take the time to review our Lodge! Our mattresses are firm, it seems you would have preferred soft. Just like Goldilocks and the three bears, it can't be perfect for everyone. We're happy that you stayed with us and hope to see you again in the future!

6/10 – Redelijk

Cristina

Positief: Netheid
Negatief: Comfort kamer
No repetiria
Nos alojamos en una cabaña. Hay muchísima humedad, la ropa de cama y todo el textil parece mojado. Los propietarios son muy amables. La comida es básica, pasable. Mejoraría las almohadas y un lugar para secar ropa ya que en época de lluvias es imposible secarla.
1 nacht verbleven in januari 2018
Reactie van Jennifer Christie, Community Manager op 21 jan 2018
Primero que todo, muchas gracias a todos los huéspedes que nos escogen en sus viajes, y a todos que toman el tiempo de calificar. Cada comentario nos ayuda a mejorar el servicio. Rana Roja Lodge está ubicado en el bosque tropical lluvioso, así que la humedad es algo que no tenemos manera de controlar. La lluvia y la humedad nos provee un ambiente de vida silvestre impresionante, aunque a veces un poco de incomodidad. Tomaremos en cuenta este comentario, para ver si podemos hacer algo para asegurar que la ropa de cama sea mas seca, y hacer una inversión en almohadas nuevas. Muchas gracias!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tolles Hotel im Regenwald
Wunderschöne Lage, die Zimmer sind gross und zweckmässig eingerichtet und ohne Fenster (jedoch mit Miskitonetz) - man lebt so mitten im Dschungel und hört alle (Tier-)Geräusche, ein super Erlebnis! Das Personal ist sehr freundlich, hilfsbereit und zuvorkommend.
2 nachten verbleven in oktober 2017
Reactie van Jennifer Christie, Reservations op 2 nov 2017
We're so pleased that you enjoyed your stay at Rana Roja! Thank you for taking the time to review!

10/10 – Uitstekend

Jimmy, NYC

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay at Rana Roja
The staff was great, the rooms were spacious, the greens and wildlife were awesome!. Saw and heard many green masses on the property also.
2 nachten verbleven in oktober 2017
Reactie van Jennifer Christie, Reservations op 2 nov 2017
Thank you so much Jimmy! Were are blessed with a wonderful location, and we've done our best to work in harmony with the jungle.

4/10 – Matig

Mary, Oak Park, Il

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Overpriced, no one on evening/night duty, basic
The room was like a camping cabin--no hot water, no internet, furnished with just two beds, screens only, no windows or a.c. The bathroom flooded. We had inch-sized biting ants in our room one night and had to seek help from a neighboring hotel, because no one was on duty at reception, This for $225 a night! Others at the neighbor hotel, Evergreen, paid only $70, with 3 meals included! We requested a refund for one night, but got no response from the owner. My advise would be to stay at Evergreen or in town--much cheaper and nicer
2 nachten verbleven in juli 2017