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Beoordelingen van Sleep Inn & Suites

2.5 out of 5
Sleep Inn & Suites
2335 Jonathan Moore Pike, Columbus, IN

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 371 van 779 beoordelingen" "
Gastenscore: 8 - Goed. 257 van 779 beoordelingen" "
Gastenscore: 6 - Redelijk. 89 van 779 beoordelingen" "
Gastenscore: 4 - Matig. 37 van 779 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 25 van 779 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Stefan

Positief: Netheid, personeel en service
Good service. Location so, so. Some parts of the hotel can do with an update.
1 nacht verbleven in november 2018

8/10 – Goed

mike

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Coffee maker in room didn't work, AC would not keep up
1 nacht verbleven in mei 2024
Reactie van R. Rice op 28 mei 2024
Dear Mike,We would like to take the time to thank you for leaving us a review, and for staying with us.I have passed on the items you have mentioned to Housekeeping and Maintenance.

10/10 – Uitstekend

Sondra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024

6/10 – Redelijk

Alexandria

Reisde met familie
Positief: Netheid, voorzieningen
Negatief: Personeel en service
Front desk was not the friendliest. Room had some damage and wear and tesr
1 nacht verbleven in mei 2024
Reactie van R. Rice op 28 mei 2024
Thank you for leaving us a review. I will pass on this information to Housekeeping and I personally would like to apology for the Front Desk Agent. We take pride into what we do. We hope to see you the next time you are in town.

8/10 – Goed

Sandy, LAFAYETTE

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Stay was convenient and clean. Check in staff member was not very friendly, but everyone has a bad day.
1 nacht verbleven in mei 2024
Reactie van R. Rice op 28 mei 2024
Thank you for your candid feedback. I am sorry to hear that you weren't satisfied with the Front Desk Agent. I will pass on this information to a member of management.

4/10 – Matig

John

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
First hotel where I had to leave a $200 CASH deposit, which means I had to use the very convenient ATM located right beside the FRONT DESK. This is because we booked with Expedia. What if you didn’t have money in your bank account to cover that, you would be screwed. The other issue was the computer system wasn’t working so we had to stand there for five minutes waiting to sign something. I have used Expedia quite often, but never had to do a cash deposit, so if you don’t have $200 in your bank account, you might not wanna come here.
1 nacht verbleven in mei 2024
Reactie van Front Desk Agent op 26 mei 2024
Thank you for completing a survey for us, we do apologize for any inconvenience that you may have experienced during your stay, we had several server issues yesterday due to longer waits for check-in and again we do apologize for that, and the 200.00 cash deposit is a policy that is out of our hands and it is advertised on the website upon the check-out portion with your booking agency, we are not trying to make excuses by just wanting to be as informative as possible, we hope that if you return to Columbus you give us another chance and you are always welcome to contact us directly to avoid the inconvenience that you encountered.

8/10 – Goed

Meredith

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nic place for cheap!
1 nacht verbleven in mei 2024
Reactie van R. Tyner op 11 mei 2024
Meredith - Thank you so much for your kind words! We appreciate you taking the time to share!

8/10 – Goed

GARY

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van R. Tyner op 11 mei 2024
Thank you!

6/10 – Redelijk

Paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van R. Tyner op 11 mei 2024
Thank you for sharing!

8/10 – Goed

Kim

1 nacht verbleven in april 2024
Reactie van R. Rice op 11 mei 2024
Thank you for taking the time to leave us a review. We look forward to seeing you the next time you are in the area.

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Mold in showers
1 nacht verbleven in april 2024
Reactie van GM op 21 apr 2024
Thank you for your feedback. I do apologize for the inconvenience and will make sure this is taken care of today!

2/10 – Ontzettend slecht

Robin

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Workout equipment in the “fitness center” is falling apart. Pool is freezing. Rooms not stocked w basic supplies like toilet paper. Breakfast was 2 stars at best. Waffle maker does not work properly. Pool is freezing. Beds are hard. Foul odor in room. Tiny towels. Air conditioner did not work well so we were all Miserable and did not sleep. Would not stay again.
1 nacht verbleven in april 2024
Reactie van R. Rice op 28 mei 2024
Thank you for you candid feedback. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our concerned staff. Despite this, we hope to be able to welcome you back on a return to Columbus, Indiana

6/10 – Redelijk

Achim, Basingstoke

Nothing special.
6 nachten verbleven in april 2024
Reactie van R. Tyner op 11 mei 2024
Thank you for sharing!

10/10 – Uitstekend

Lois

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van R. Tyner op 11 mei 2024
Thank you for giving us a 5/5! We look forward to serving you again soon!

6/10 – Redelijk

Lawrence

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Load when shower is running in adjacent rooms
2 nachten verbleven in maart 2024

8/10 – Goed

Chad

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van R. Tyner op 11 mei 2024
Thank you very much for your 4/5 rating! We look forward to providing you excellent service on your next visit!

10/10 – Uitstekend

Jeniffer

1 nacht verbleven in maart 2024
Reactie van R. Tyner op 11 mei 2024
Thank you for your 5/5 rating! We look forward to serving you again soon!

6/10 – Redelijk

Eric

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
Most of the faculties were fine, but the breakfast was among the sloppiest we have seen. Food and yuck on counters and floor and overflowing trash cans. The king suite had the strangest layout that made much of the room unusable. Crowed lounge and bed area with a 10X10 area around the sink that was down a narrow hallway next to the bath.
1 nacht verbleven in maart 2024
Reactie van R. Tyner op 11 mei 2024
Thank you for bringing to our attention some areas of opportunity that we could focus on in order to improve your next stay!

10/10 – Uitstekend

John

Positief: Staat van de accommodatie en faciliteiten
The breakfast was great!
1 nacht verbleven in maart 2024
Reactie van R. Tyner op 11 mei 2024
Thank you for the perfect 5/5 rating! We look forward to making sure your next stay is just as pleasant!

10/10 – Uitstekend

Patrick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van R. Tyner op 11 mei 2024
Thank you!

10/10 – Uitstekend

Stephen

Check in was very easy and pleasant staff
1 nacht verbleven in maart 2024
Reactie van R. Tyner op 11 mei 2024
Thank you for the perfect 5/5 rating! We certainly look forward to serving you again soon!

8/10 – Goed

Arcadio

Lighting around property limited.
1 nacht verbleven in maart 2024

8/10 – Goed

Darlene

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
6 nachten verbleven in februari 2024

8/10 – Goed

Daniel, Madison

2 nachten verbleven in maart 2024

4/10 – Matig

Jerry

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
Smelled of dirty mop water
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Nicholas

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good room standards and services for a budget hotel.
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Wayne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The king bed was extremely comfortable. The only complaint I have is that someone was smoking pot on our floor and the smell was seeping into our room. We did not call and complain.
1 nacht verbleven in februari 2024

6/10 – Redelijk

Mary

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our toilet was very explosive. Every time you flushed you had better stand back or you would get sprayed! When we told the desk clerk upon leaving, he simply chuckled. There were also pubic hairs on the toilet. Also, they ran out of plates for the breakfast.
1 nacht verbleven in februari 2024
Reactie van GM op 18 feb 2024
I am very sorry for the inconvenience during your last stay. I hope you will give us a chance to redeem ourselves on your next trip.

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay, terrible breakfast
The room was great. The pool was closed so that was too bad. The breakfast and coffee were awful. The coffee came from a vending machine and the creamer was spoiled. The breaksfast was poor quailty.
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overall I was pleased with our room. It accommodated our needs very well. The coffee table leg was pulling out from the crossbar. I was able to push it back into place. There was dust on the alarm clock. The couch was comfortable. The mattress was comfortable. The bedside tables were minimal. A little more attention to detail would have made this super.
1 nacht verbleven in januari 2024

6/10 – Redelijk

Pamela

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Heather

I
1 nacht verbleven in december 2023

6/10 – Redelijk

David

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Staff was friendly and helpful. Room had a heater that made lots of noise. TV cable system had some issues with the channels working correctly. They were manageable problems, but overall it was just so-so staying here.
1 nacht verbleven in december 2023

8/10 – Goed

Donna

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

10/10 – Uitstekend

Deborah

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice we will stay there again definitely
1 nacht verbleven in december 2023

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ideal for a night on the road
Good amenities for a two-star hotel. Breakfast was pre-COVID quality and just to be clear, that’s a good thing. Weekday happy hour was just what I needed after a long drive.
1 nacht verbleven in december 2023

4/10 – Matig

Mandi

Eh, OK hotel
For the most part you can tell they are trying to clean it up. Fresh(er) paint and new bedding. Musty smell, we couldn't eat the breakfast - there was mold on the biscuits and the gravy was cold (we did bring this to the manager's attention) The staff was friendly.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Roger

1 nacht verbleven in december 2023

10/10 – Uitstekend

Rene

1 nacht verbleven in november 2023

10/10 – Uitstekend

Tomas, Chicago

1 nacht verbleven in november 2023

4/10 – Matig

kara

Positief: Personeel en service
Negatief: Netheid
In need of a deep clean
Check in was very easy and the woman at the front desk was very nice. We went into our room and turned on the air conditioner then left to go run a couple errands when we came back our room smelled so bad from the air conditioner we had to turn it off and open white little part of the window that we could. I went to put something in the nightstand and when I opened it up there was a cup in there that was half full with a dark substance and I just left it I did not touch it. I went and got some wipes from the front desk to wipe off the night stand lights as both of them had not been wiped off and to say the least they were quite disgusting. The area around the refrigerator needed to be clean. I will say the bed was comfortable and the breakfast was OK nothing spectacular. I hate that I used my reward points for this hotel because it definitely was not worth it and I knew that I would not be able to get my points back and possibly not my money and since it was only for one night we stayed but I definitely will not be back nor stay at any other sleep in hotels.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Archie

1 nacht verbleven in november 2023

10/10 – Uitstekend

Thomas

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place to stay
The room was nice and clean and comfortable. The. Staff was nice and friendly and helpful. This was my third time staying here and I will stay again when the time comes.
2 nachten verbleven in november 2023

8/10 – Goed

LAURIE

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay for a stopover. Comfortable bed. Good breakfast.
1 nacht verbleven in november 2023

8/10 – Goed

Nicholas

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Recommended
Clean and comfortable. Rooms had both fridge and microwave. Breakfast on am. Friendly staff.
1 nacht verbleven in november 2023

10/10 – Uitstekend

Troy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Cindy

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No toilet paper, kleenex, the shower had dried soap with pubic hair in it on the walls. Also, the hair dries was shattered. I tried to call the service desk and it rang busy everytime. I went down to the desk to get everything that should have been in the room, three people were standing there talking. I had to interprut them to make my request known. They acted putout! I said you can bring the items to the room I am not waiting. When a female brought the stuff she said next time call the desk. I said I tried, someone had the phone off the hook. She just said oh!! No I am sorry for anything! Try having a BM and no TP!!
1 nacht verbleven in november 2023

10/10 – Uitstekend

Tawana

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023

10/10 – Uitstekend

Enrique

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and very nice staff👍👍👍👍
1 nacht verbleven in november 2023