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Beoordelingen van Imperial Hotel

4 out of 5
Imperial Hotel
76 South Mall Street, Cork, Cork

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 585 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 286 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 86 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 29 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 1000 beoordelingen" "

9,2/10

Netheid

9,2/10

Personeel en service

9,0/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Elisabeth Maria

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
De hal van het hotel is mooi. De bedden zijn fantastisch, zeer goed geslapen. Mooie bar met heerlijke cocktails. De kamers kunnen wat onderhoud gebruiken, tapijt heeft vlekken en badkamer heeft vieze voegen. Verder fijn hotel voor een verblijf van een paar dagen.
5 nachten verbleven in oktober 2022

8/10 – Goed

Geverifieerde reiziger

Positief: Staat van de accommodatie en faciliteiten, comfort kamer

8/10 – Goed

A&J, Bolsward

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel in het centrum van Cork
Prima hotel , zeer goed ontvangen door het personeel. klein minpuntje onze kamer was vlakbij een buis van de afzuiging van de keuken waardoor we de hele nacht dit geluid hoorden.

8/10 – Goed

John

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our plans changed so we had to make 2 separate 1-night reservations. We asked when checking in for the first night if we could pay for both nights but they couldn’t understand how to do that so we had to pay for the 2nd night when we checked out. Seemed odd they couldn’t accommodate us paying for both bookings at once. They did accommodate us staying on. The same room both nights.
1 nacht verbleven in april 2024

8/10 – Goed

Stuart

Positief: Netheid, personeel en service
3 nachten verbleven in april 2024

6/10 – Redelijk

Francisco

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
They gaves us 2 rooms, in 1 room the floor was incline and was very extrange , we ask but they tolds it was like this. Room was 212, and the other room the TV did not function. Restaurant was awesome
2 nachten verbleven in maart 2024

8/10 – Goed

Jennifer

2 nachten verbleven in maart 2024

8/10 – Goed

Christopher

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly and helpful staff. Great location. Bathroom is outdated and air conditioning isn’t great.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

robert

Reisde met partner
Positief: Voorzieningen
Aideen on reception was so helpful and knowledgeable we really appreciated this as it was our first time in cork
2 nachten verbleven in maart 2024
Reactie van Kellieanne Field - Reservations Agent op 19 mrt 2024
Hi Robert.Many thanks for your kind feedback. Aideen is a highly valued member of The Imperial Family. We are delighted to see that you had a full rate experience in Cork and we hope to welcome you back again in the near future.Warm regards,Kellieanne

6/10 – Redelijk

Amanda

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel, noisy at night. Strange experience at check in.. checked in and then went out. Came back and was able to access my room. Reception had put me in the wrong room and then removed my stuff whilst I was out. Had to then go to reception to discover all this. New room bigger than original, but all a bit odd and as a lone female traveller felt a bit uncomfortable as my return was at 10pm.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Daniil

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful hotel. Always glad to see and experience charming and warm Irish hospitality! Nothing else to add.
1 nacht verbleven in maart 2024
Reactie van Kellieanne Field - Reservations Agent op 12 mrt 2024
Hello, Daniil.Thank you for your kind feedback.We are delighted to hear that you had an enjoyable stay with us.We do hope to welcome you back again in the near future.Warm regards,Kellieanne

10/10 – Uitstekend

Sonja

Reisde met partner, Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Beautiful property with an amazing bar and incredible service.
2 nachten verbleven in maart 2024
Reactie van Kellieanne Field - Reservations Agent op 12 mrt 2024
Hello, Sonja.Thank you for your kind feedback.We are delighted to hear that you had an enjoyable stay with us.We do hope to welcome you back again in the near future.Warm regards,Kellieanne

10/10 – Uitstekend

Eugenia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel with lots of character and very friendly staff
2 nachten verbleven in februari 2024
Reactie van Kellieanne Field - Reservations Agent op 1 mrt 2024
Hello, Eugenia.Thank you for sharing your kind feedback.We are delighted to hear that you had an enjoyable stay with us. We do hope to welcome you back again in the near future.Warm regards,Kellieanne Field

8/10 – Goed

Anna

Reisde met partner
comfortable bed, traditional and historic hotel
1 nacht verbleven in februari 2024
Reactie van Kellieanne Field - Reservations Agent op 9 feb 2024
Hello, Anna.Thank you for your kind feedback.We are delighted to hear that you had a comfortable stay with us.We do hope to welcome you back again in the near future.Warm regards,Kellieanne Field

10/10 – Uitstekend

gary

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Business trip Cork
Lovely hotel in the heart of Cork, friendly helpful staff and a lovely breakfast.
1 nacht verbleven in januari 2024
Reactie van Kellieanne Field - Reservations Agent op 9 feb 2024
Hello, Gary.Thank you for your kind feedback.We are delighted to hear that you had a lovely stay with us and enjoyed the breakfast in Sketch.We hope to welcome you back to The Grande Dame of Cork in the near future.Warm regards,Kellieanne Field

10/10 – Uitstekend

crystal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Kellieanne Field - Reservations Agent op 9 feb 2024
Hello, Crystal.Thank you for your 5 out of 5 rate.We are delighted to see that you had a 5-star stay with us and we do hope to welcome you back again in the near future.Warm regards,Kellieanne Field

10/10 – Uitstekend

Wayne

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location, great welcome, great cocktails !
Well situation central, lovely hotel with a great atmosphere and great rooms.
2 nachten verbleven in december 2023
Reactie van Kellieanne Field - Reservations Agent op 19 dec 2023
Hello, Wayne.Thank you for your kind feedback.We are delighted to hear that you had an enjoyable stay with us and we do hope to welcome you back again in the near future.Warm regards,Kellieanne Field

8/10 – Goed

Gillian

Positief: Netheid, personeel en service
2 nachten verbleven in oktober 2023
Reactie van Kellieanne Field - Reservations Agent op 20 dec 2023
Hello, Gillian.Thank you for your kind 4 out of 5 rate.We hope you enjoyed your stay with us and look forward to welcoming you back again in the near future.Warm regards,Kellieanne

2/10 – Ontzettend slecht

Jason

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We reserved a Premium Double Room with a Queen Bed that shows on both Expedia and the Imperial websites. We did not receive that room. We received a Classic Room. We did not get what we paid for. We would never have booked the room had we known it was the room we would receive. Did I mention that our thermostat was broken, and we had to call down every time we needed the temperature changed? Also, they do not have a light over the mirror in the bathroom. I will never recommend The Imperial and will think twice before using Expedia for future reservations.
4 nachten verbleven in oktober 2023

8/10 – Goed

Annette

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location is excellent. The front staff are incredibly helpful and aware of what one might need. The hotel is lovely and well maintained. Housekeeping staff were also great. It is difficult to judge the restaurant as we had only one meal, but on the basis of that meal we decided not to have breakfast there, especially since the cost was the highest we say in 4 weeks in Ireland. On the basis on this three days stay we would certainly stay there again.
4 nachten verbleven in oktober 2023
Reactie van Kellieanne Field - Reservations Agent op 20 dec 2023
Hello, Annette.Thank you for your kind feedback.We are thrilled to hear that enjoyed your stay with us. Hopefully you might get to try our lovely breakfast available in Sketch our main restaurant next time.We do look forward to welcoming you back again in the near future.Warm regards,Kellieanne

10/10 – Uitstekend

jeanene

1 nacht verbleven in oktober 2023
Reactie van Kellieanne Field - Reservations Agent op 28 okt 2023
Hi Jeanene.Thank you for your 10 out of a 10 rate.We are delighted to see that you had an enjoyable stay with us and we do hope to welcome you back again in the near future.Warm regards,Kellieanne

10/10 – Uitstekend

Michelle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely love this hotel!
3 nachten verbleven in september 2023
Reactie van Kellieanne Field - Reservations Agent op 19 okt 2023
Hi Michelle.Thank you for your kind feedback.I am delighted to hear that you love our hotel. We do hope to welcome you back again in the near future.Warm regards,Kellieanne

8/10 – Goed

Linda

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Kellieanne Field - Reservations Agent op 11 okt 2023
Hi Linda.Thank you for your kind rate.We are delighted to see that you had a lovely stay with us. We do hope to welcome you back again in the near future.Warm regards,Kellieanne

10/10 – Uitstekend

Nicholas

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
An amazing stay! Great location for city activities, parking near by, and friendly staff.
6 nachten verbleven in oktober 2023
Reactie van Kellieanne Field - Reservations Agent op 10 okt 2023
Hi Nicholas.Thank you for your kind feedback.We are delighted to hear that you has an amazing stay with us. We do hope to welcome you back again to us in the near future.Warm regards,Kellieanne

8/10 – Goed

David

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a very nice room. The hotel is gorgeous with beautiful chandeliers. The bar was nice and we had a very good dinner in the restaurant.
1 nacht verbleven in oktober 2023
Reactie van Kellieanne Field - Reservations Agent op 5 okt 2023
Hello, David.Thank you for your kind feedback.I am delighted to hear that you had a lovely stay with us and enjoyed our dining outlets.We do hope to welcome you back again in the near future.Warm regards,Kellieanne Field

6/10 – Redelijk

Tess

Reisde met een groep
Positief: Comfort kamer
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Karen

1 nacht verbleven in september 2023
Reactie van Kellieanne Field - Reservations Agent op 3 okt 2023
Hi Karen.Thank you for your 10 out of a 10 rate.We are delighted to see that you had an enjoyable stay with us.We do hope to welcome you back again in the near future.Warm regards,Kellieanne

10/10 – Uitstekend

Lois

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loved the Imperial Hotel
The staff was very helpful. The concierge helped arrange day trips which was great. An older hotel with a lot of history, but did not feel old.
4 nachten verbleven in september 2023
Reactie van Kellieanne Field - Reservations Agent op 3 okt 2023
Hello, Lois.Thank you for your kind feedback. We are delighted to hear that you had an enjoyable stay with us.We do hope to welcome to back again in the near future.Warm regards,Kellieanne Field

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
2 nachten verbleven in september 2023
Reactie van Kellieanne Field - Reservations Agent op 3 okt 2023
Hello, Anonymous.Thank you for you 10 out of a 10 rate.We are delighted to see that you had an enjoyable stay with us and we do hope to welcome you back again in the near future.Warm regards,Kellieanne Field

10/10 – Uitstekend

ROBERT

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Hotel
From the moment we checked in to the checkout, the facilities and service staff was outstanding.
2 nachten verbleven in september 2023
Reactie van Kellieanne Field - Reservations Agent op 3 okt 2023
Hello, Robert.Thank you for your lovely feedback.We are delighted to hear that you had an enjoyable stay with us. We do look forward to welcoming you again in the near future.Warm regards,Kellieanne Field

8/10 – Goed

Kimberly D

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Kellieanne Field - Reservations Agent op 3 okt 2023
Hello, Kimberly.Thank you for your kind rate.We are delighted to see that you had an enjoyable stay with us and we do hope to welcome you back again in the near future.Warm regards,Kellieanne Field

10/10 – Uitstekend

Carmen Greta

2 nachten verbleven in september 2023
Reactie van Kellieanne Field - Reservations Agent op 19 okt 2023
Hello, Carmen.Thank you for your 5 out of a 5 rate.We are delighted to see that you had an enjoyable stay at our hotel. We do hope to welcome you back again in the near future.Warm regards,Kellieanne

10/10 – Uitstekend

EUGENE T

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Long over due
Taking a long overdue vacation . Very enjoyable but was a lot of rain due to some storms in Europe
1 nacht verbleven in september 2023
Reactie van Kellieanne Field - Reservations Agent op 3 okt 2023
Hello, Eugene.Thank you for your kind feedback.We are delighted to hear that you had an enjoyable stay with us. We do hope to welcome you back again in the near future.Warm regards,Kellieanne Field

10/10 – Uitstekend

rosetta

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Kellieanne Field - Reservations Agent op 27 sep 2023
Hi Rosetta.Thank you for your 10 out of a 10 rate.We are delighted to see that you had an enjoyable stay at our hotel.We do hope to welcome you back again in the near future.Warm regards,Kellieanne

10/10 – Uitstekend

Antoinette

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful old hotel with lots of ambiance.
2 nachten verbleven in september 2023
Reactie van Kellieanne Field - Reservations Agent op 27 sep 2023
Hi Antoinette.Thank you for your kind feedback and lovely compliment's.We do hope to welcome you back again in the near future.Warm regards,Kellieanne

10/10 – Uitstekend

Natalie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023
Reactie van Kellieanne Field - Reservations Agent op 22 sep 2023
Hi Natalie.Many thanks for your 10 out of 10 rate.We are delighted to see that you had an enjoyable stay with us at The Imperial.We do hope to welcome you back again in the near future.Warm regards,Kellieanne

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bad AC, Hot rooms.
This hotel advertises having air conditioning and ours did not work. There was no solution to fixing this problem. Don't advertise AC if it doesn't work. During a hot summer trip this was very inconvenient.
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Christine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel Wonderful staff… breakfasts could do with more variety but still nice… loved the location very central Amy in the spa was the best facial therapist ever! And so warm and friendly.
5 nachten verbleven in september 2023
Reactie van Kellieanne Field - Reservations Agent op 22 sep 2023
Hello, Christine.Many thanks for your lovely feedback.We are delighted to hear that you had an enjoyable stay with us. We do hope to welcome you back again in the near future.Warm regards,Kellieanne

8/10 – Goed

John

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect location for getting around, but parking was a pain, both for unloading luggage and for storing car. Staff was helpful. Air conditioning needs upgrade.
1 nacht verbleven in september 2023
Reactie van Kellieanne Field - Reservations Agent op 12 okt 2023
Hello, John.Thank you for your feedback.We do have a loading bay right outside the entrance of the Imperial Hotel. Help can be provided with your luggage to be stored or delivered to your room for you while you park. Indeed the carpark is not onsite due to the structure of our over 200 years old building but we have a discounted rate with a private owned carpark which is a 3-minute drive from the hotel.We do hope to welcome you back to us again in the near future.Warm regards,Kellieanne

10/10 – Uitstekend

Mark

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Of all my travels this was the best i have experienced. The lobby is beautiful. The room was spacious and comfortable. The staff was 1st class. I loved the area with all the dining options. The only draw back was the parking, about a 1/4 mile away with no valet option. Aimee was so nice. Appreciated her professionalism.
2 nachten verbleven in september 2023
Reactie van Kellieanne Field - Reservations Agent op 13 sep 2023
Hello, Mark.Thank you for your kind feedback.We are delighted to hear that you had a very much enjoyable stay with us.As a 200 year old hotel, indeed we do not have parking on site but the 2 modern, secure car parks where we have negotiated special rates for our guests are just 500 metres away.We do look forward to welcoming you back again in the near future.Warm regards,Kellieanne

10/10 – Uitstekend

Neasa

1 nacht verbleven in september 2023
Reactie van Kellieanne Field - Reservations Agent op 13 sep 2023
Hello, Neasa.Thank you for your 10 out of a 10 rate.We are delighted to see that you had an enjoyable stay at our hotel.We do hope to welcome you back again in the near future.Warm regards,Kellieanne

8/10 – Goed

Lai-Shang

2 nachten verbleven in september 2023
Reactie van Kellieanne Field - Reservations Agent op 12 okt 2023
Hello, Lai-Shang.Thank you for your rate.We hope that you had a comfortable stay with us and do hope to welcome you back again in the near future.Warm regardsKellieanne

10/10 – Uitstekend

gerber

1 nacht verbleven in september 2023
Reactie van Kellieanne Field - Reservations Agent op 3 okt 2023
Hello, Gerber.Thank you for your kind rate.We are delighted to see that you had an enjoyable stay with us and we do hope to welcome you back in the near future.Warm regards,Kellieanne Field

10/10 – Uitstekend

Keri

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a spectacular place!
1 nacht verbleven in september 2023
Reactie van Kellieanne Field - Reservations Agent op 6 sep 2023
Hello, Keri.Thank you for your kind feedback.We are delighted to hear that you have a spectacular stay.We do hope to see you return and we can welcome you back to our hotel in the near future.Warm regards,Kellieanne

10/10 – Uitstekend

Yvette, Thousand Oaks

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel with an incredible history. Although I did have to take a taxi from the train station, it was worth the stay! Received an upgrade - although the windows were frosted, so not much of a view. PLENTY close to shopping, restaurants and downtown! Also, not a far walk to catch my excursion with Paddywagon tours. A very wonderful stay!
2 nachten verbleven in augustus 2023
Reactie van Kellieanne Field - Reservations Agent op 6 sep 2023
Hello, Yvette.Thank you for your lovely feedback.We are delighted to hear that you had an enjoyable stay at our hotel and enjoyed your time downtown. Our hotel is indeed so central been walking distance to all the main outlets.We do hope to see you return and we can welcome you back again in the near future.Warm regards,Kellieanne

10/10 – Uitstekend

Kassandra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Absolutely stunning hotel. I would stay here again and again!
2 nachten verbleven in augustus 2023
Reactie van Kellieanne Field - Reservations Agent op 6 sep 2023
Hello, Kassandra.Many thanks for your kind feedback.We are delighted to see that you had a lovely stay with us.We do hope to welcome you back again in the near future.Warm regards,Kellieanne

4/10 – Matig

Dermot

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

10/10 – Uitstekend

Craig

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic experience. Hotel has great history. Would stay here again any day.
1 nacht verbleven in augustus 2023
Reactie van Kellieanne Field - Reservations Agent op 6 sep 2023
Hello, Craig.Thank you for your kind feedback.We are delighted to hear that you had an enjoyable stay with us.We do hope to welcome you back again in the near future.Warm regards,Kellieanne

10/10 – Uitstekend

Marie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Kellieanne Field - Reservations Agent op 6 sep 2023
Hello, Marie.Thank you for your 10 out of a 10 rate.We are delighted to see that you had an enjoyable stay with us. We do hope to welcome you back to our hotel again in the near future.Warm regards,Kellieanne

10/10 – Uitstekend

Liping

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location and friendly staff
1 nacht verbleven in augustus 2023
Reactie van Kellieanne Field - Reservations Agent op 31 aug 2023
Hello, Liping.Thank you for your feedback.We are delighted to see that you had an enjoyable stay with us.We do hope to welcome you back again in the near furture.Warm regards,Kellieanne