Superior kamer, 1 kingsize bed | Luxe beddengoed, een bureau, een strijkplank/strijkijzer, gratis wifi

Beoordelingen van Cottage Grove Inn

2.5 out of 5
Cottage Grove Inn
845 Gateway Blvd, Cottage Grove, OR

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 502 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 347 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 93 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 29 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 30 van 1001 beoordelingen" "

8,8/10

Netheid

9,2/10

Personeel en service

8,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Kelly

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

8/10 – Goed

Kent

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I have stayed there under previous ownerships. Good night's sleep for a reasonable value.
1 nacht verbleven in april 2024
Reactie van Jay op 7 mei 2024
Thank you for taking the time to share your experience at our motel in Cottage Grove. We're glad to hear that you enjoyed a good night's sleep at a reasonable value. We hope to welcome you back soon!

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was very friendly and the room was very clean and quiet.
1 nacht verbleven in april 2024
Reactie van Jay op 7 mei 2024
Thank you for your kind words! We're thrilled to hear that you appreciated our friendly staff and enjoyed your stay in our clean and quiet room. We look forward to welcoming you back on your next visit!

8/10 – Goed

Catherine

Reisde met partner
Positief: Netheid, personeel en service
Very friendly staff. Sort of scruffy, but, comfortable. Conveniently located.
1 nacht verbleven in mei 2024
Reactie van Jay op 7 mei 2024
Thank you for your feedback! We're delighted to hear that you found our staff friendly and our location convenient. We appreciate your comments on the comfort of our accommodations, and we're continuously working on improvements, such as a new elevator, automatic door, and more. We look forward to your next visit!

10/10 – Uitstekend

Mark

Positief: Personeel en service
1 nacht verbleven in april 2024
Reactie van Jay op 7 mei 2024
Thank you for your feedback!

10/10 – Uitstekend

BRUNO

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good
3 nachten verbleven in april 2024
Reactie van Jay op 7 mei 2024
Thank you for your review! We look forwards to seeing you next time you are in the area!

10/10 – Uitstekend

Erin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly and accommodating staff. Quiet rooms.
1 nacht verbleven in april 2024
Reactie van Jay op 7 mei 2024
Thanks for staying with us! We've been making improvements on insuring noise is kept to a minimum, including adding noise cancelling machines to ensure that you get the rest you deserve.

8/10 – Goed

Jason

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
The staff were really nice and helpful. The area around the hotel was a little run down.
2 nachten verbleven in april 2024
Reactie van Jay op 11 mei 2024
Thank you for your valuable feedback. We're pleased that you enjoyed your time with us and appreciate your insights, which help us enhance our services. Our neighboring properties are expected to clean up their lots as we get into dryer months.

6/10 – Redelijk

Tressa

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
It was just the cheapest and closest to our event.
2 nachten verbleven in april 2024
Reactie van Jay op 11 mei 2024
Hi Tressa, thanks for staying with us. We do our best to provide a great value to our guests.

8/10 – Goed

Melissa, Portland

Positief: Netheid, personeel en service
Negatief: Voorzieningen
Very accommodating staff for a busy weekend (they opened breakfast an hour early). Bed was comfortable and the rooms have a white noise machine which was nice.
1 nacht verbleven in april 2024
Reactie van Jay op 11 mei 2024
Thanks for staying with us! We are glad you utilized the white noise machine, as we do our best to take guest feedback and continually improve our property. We are installing an elevator, have added an automatic door, and made other improvements to ensure a great and consistent experience.

8/10 – Goed

Carl

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly & helpful staff. Some work still needed with remodeling or upgrading.
6 nachten verbleven in april 2024
Reactie van Jay op 11 mei 2024
Thanks for staying with us! We are almost complete with our elevator and also expect our pool to be finished as well.

10/10 – Uitstekend

Cathy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice stay
1 nacht verbleven in februari 2024
Reactie van Jay op 11 mei 2024
Thank you for your feedback!

8/10 – Goed

Kathleen, Missoula

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a good option in a nice small town. The pet friendly room was clean and large. Breakfast was ordinary but they did have sugar free syrup. Staff was friendly and efficient.
2 nachten verbleven in april 2024
Reactie van Jay op 11 mei 2024
Thank you for sharing your feedback. It's great to hear that you had a positive experience, and we're eager to make your next visit even better. Thank you for choosing us, and we hope to see you again soon

4/10 – Matig

Donald

Reisde met partner
Negatief: Voorzieningen
The bed was uncomfortable and the heat incredibly noisy.
1 nacht verbleven in april 2024
Reactie van Jay op 11 mei 2024
We strive to provide the best possible service and accommodations, and it seems we fell short this time. We are evaluating the heating unit to either repair or replace it. We typically run an audit on these units every 6 weeks.Please consider giving us another chance to show you the high standard of hospitality we aim to provide. We hope to see you again and improve upon your last experience.

6/10 – Redelijk

Kimberlee, Lynnwood

Reisde met familie en kleine kinderen
It’s an okay motel stay if you just need a stopping point in your drive. It’s close to the freeway and the property was well lit at night. We weren’t sure how clean it was since we saw a carpet beetle on our sheet. Breakfast was bland and coffee was really bitter. I overheard staff not liking the coffee they set out as well so not sure if it was typical or just not well made that morning.
1 nacht verbleven in april 2024
Reactie van Jay op 8 apr 2024
Thanks for staying with us! We do our best to ensure cleanliness and have routine pest control. If you do run into any issues, you can always let our front desk know, as they will ensure that you get the service level that matches our expectations.

10/10 – Uitstekend

Teresa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Jay op 11 mei 2024
Thanks for staying with us!

10/10 – Uitstekend

Beth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was friendly and the room was clean
1 nacht verbleven in april 2024
Reactie van Jay op 11 mei 2024
Thank you for noticing our team! They do a diligent job of ensuring your comfort.

8/10 – Goed

Kathy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy off interstate.
1 nacht verbleven in april 2024
Reactie van Jay op 11 mei 2024
"Thank you for taking the time to leave us a review! We're thrilled to know that your experience was largely positive. Your feedback is invaluable to us as we continue to improve our services. We look forward to welcoming you back in the future!

6/10 – Redelijk

Carma

Positief: Netheid, personeel en service
N/A
1 nacht verbleven in maart 2024
Reactie van Jay op 11 mei 2024
We're sorry to hear that your experience didn't fully meet your expectations. We are committed to improving our services and value your insights. Please feel free to share any specific areas where you think we could do better. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfying experience.

10/10 – Uitstekend

Van

No review
1 nacht verbleven in maart 2024
Reactie van Jay op 11 mei 2024
Thank you for leaving a review! We hope to see you again so that you may evaluate our consistency.

6/10 – Redelijk

Donald, Parksville

Reisde met partner
Friendly staff. Excellent breakfast included. Comfortable bed.
1 nacht verbleven in maart 2024
Reactie van Jay op 25 mrt 2024
Appreciate your comments

6/10 – Redelijk

David

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The facilities were clean but worn. The beds were extremely hard and uncomfortable. The neighborhood seemed kind of sketchy.
1 nacht verbleven in maart 2024
Reactie van Jay op 25 mrt 2024
Hi David, we are adding a few things including an elevator, automatic door, and freshening up our pool before spring. Otherwise, the facilities are renovated. We always add extensive improvements every 2 years.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Newly upgraded room, clean and plenty of shops nearby
1 nacht verbleven in maart 2024
Reactie van Jay op 18 mrt 2024
Thanks for staying with us!

2/10 – Ontzettend slecht

Belinda

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Mattress/ flooring/doors/ walls dirty. Large spider web in the bathroom with large spider. Food on Wall. Bathroom filthy
1 nacht verbleven in maart 2024
Reactie van Jay op 20 mrt 2024
Hi Belinda, firstly I want to extend my sincerest apologies for the experience you had with us. It's clear from your feedback that we fell short of not only your expectations but also the high standards we set for ourselves. Please know that we take your comments very seriously.We will be investigating your situation as these touch points are audited before we put a room online. Furthermore, pests are dealt with our pest control contractors that typically do a great job.

10/10 – Uitstekend

Peter

1 nacht verbleven in maart 2024
Reactie van Jay op 11 mei 2024
Appreciate the response!

8/10 – Goed

Bob

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
No WIFI connection in our room #230. Room smelled of air freshener
1 nacht verbleven in maart 2024
Reactie van Jay op 12 mrt 2024
Hi Bob, thanks for staying with us. If you have any issues wifi, you can let our front desk know and they will help you get connected.

10/10 – Uitstekend

amanda

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The woman (probably manager) Nicole was extra sweet and personable. Everything is always much nice when you have a friendly, outgoing person to help you. I will definitely stay there again if i need a place to stay.
1 nacht verbleven in maart 2024
Reactie van Jay op 12 mrt 2024
Thanks for staying with us. Our team, including Nicole, do a wonderful job of ensuring your comfort. We look forward to seeing you next time!

8/10 – Goed

Justin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The stay was ok. The Jacuzzi room we got was nice, but we had a loud couple with their young child with them that were pretty noisy in the room adjacent to ours. Would have been nicer if you couldn't hear the people in the next room.
1 nacht verbleven in februari 2024
Reactie van Jay op 1 mrt 2024
We appreciate your feedback! The jacuzzi rooms are in our interior corridor in the quietest are of our property. The next time you stay with us, please let us know if you are being disturbed as we'll notify any offending parties, even those that involve a sugar rush to ensure you have a comfortable stay.

10/10 – Uitstekend

Danielle

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked that this hotel was tucked away but yet close to the freeway. The staff were very helpful. They went above and beyond to help carry a disabled individual to and from their room. The breakfast was hot and fresh!
1 nacht verbleven in februari 2024
Reactie van Jay op 1 mrt 2024
Thanks for staying with us! Our staff does a great job of ensuring that everyone of our guests enjoys the same experience that we are known for. We hope to see you next time!

6/10 – Redelijk

Hortensia

1 nacht verbleven in februari 2024
Reactie van Jay op 25 mrt 2024
Thanks for staying with us. We appreciate your feedback

4/10 – Matig

Andrew

1 nacht verbleven in februari 2024
Reactie van Jay op 25 mrt 2024
I apologize your stay didn't go as you expected. We'll be critical about this to ensure our team is on the same page and providing a consistent experience that all our guests enjoy.

8/10 – Goed

paul

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
great staff
1 nacht verbleven in februari 2024
Reactie van Jay op 22 feb 2024
Appreciate you noticing our team

10/10 – Uitstekend

Lauren

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I had a fantastic stay here! The room was so clean.
1 nacht verbleven in februari 2024
Reactie van Jay op 22 feb 2024
Thanks for staying with us!

8/10 – Goed

Fred, Central Point

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Staff was attentive and courteous. Did have a clean room other than towels hanging inside restroom door and microwave needed a wiped out.
2 nachten verbleven in februari 2024
Reactie van Jay op 22 feb 2024
Hi Fred, we appreciate your stay. We'll bring up your issues to our staff and see what we can improve upon, as this does not meet even our own expectations.

10/10 – Uitstekend

Sid

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s clean 3.5 star level
1 nacht verbleven in februari 2024
Reactie van Jay op 22 feb 2024
Thanks for staying with us! We take pride in our cleanliness and will convey this to our staff.

8/10 – Goed

Jeffry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Weekend in Cottage Grove
2 nachten verbleven in februari 2024
Reactie van Jay op 22 feb 2024
Thanks for your feedback!

6/10 – Redelijk

Erik, Lakewood

Positief: Netheid, personeel en service
The property is conveniently located off the freeway, a little bit of traffic noise; staff were friendly & helpful. Unfortunately, we were here during an ice storm & the power was out in the entire town & the road was closed to get back to town, so we were stuck in Eugene without our stuff. Phone lines were also down. Staff did all they could under the circumstances! It was rough all around.
3 nachten verbleven in januari 2024
Reactie van Jay op 22 feb 2024
Thanks for staying with us Erik, even in the worst of circumstances. It took almost 5 days to fully restore services throughout the area, and our staff did a tremendous job.Now that we have normalcy, we hope that you are able to visit us and experience our property the way we all expected.

10/10 – Uitstekend

Gerald

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always work with me for making special check in request and always polite. I've booked here before and will book here again.
2 nachten verbleven in februari 2024
Reactie van Jay op 22 feb 2024
Thank you for choosing us! We do our best to ensure your comfort and a consistent experience.

10/10 – Uitstekend

Martha

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Jay op 22 feb 2024
Thanks for staying with us!

8/10 – Goed

Daniel

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Staff is great but the property is starting to show its age. The owner needs to put money back into the property to upgrade many things throughout
3 nachten verbleven in januari 2024
Reactie van Jay op 29 jan 2024
Hi Daniel, thanks for staying with us. Our staff does do an amazing job! We do apologize about the property status, as we are adding an elevator and replacing concrete stairs on one staircase. Our rooms however, are fully renovated. We hope that you do see the changes and evaluate the property without improvements occuring.

10/10 – Uitstekend

Chad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stopping point on road trip
Nice hotel for our one night stop on the road. It was quiet, newly renovated, comfortable bed, friendly staff and good breakfast. Lots of restaurants nearby as well.
1 nacht verbleven in januari 2024
Reactie van Jay op 29 jan 2024
Appreciate your feedback! We are a great transient stop for your road trip to make sure you get the rest you need to continue on your journey.

8/10 – Goed

Sangeeta

Positief: Comfort kamer
3 nachten verbleven in januari 2024
Reactie van Jay op 23 jan 2024
Thanks for staying with us!

8/10 – Goed

Chen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
large room, good water pressure, renovated rooms, great breakfast.
1 nacht verbleven in januari 2024
Reactie van Jay op 10 jan 2024
Thanks for staying with us! We hope to see you the next time you are in the area. Until then, safe travels!

10/10 – Uitstekend

Martha

1 nacht verbleven in januari 2024
Reactie van Jay op 10 jan 2024
Appreciate the feedback!

8/10 – Goed

John

1 nacht verbleven in januari 2024
Reactie van Jay op 29 jan 2024
Thanks for your feedback!

10/10 – Uitstekend

Cora

1 nacht verbleven in december 2023
Reactie van Jay op 23 jan 2024
Appreciate the review. We hope to see you the next time you are in the area.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good for the price
Although the neighboring properties are seemingly vacant agribusiness gravel lots, the hotel’s property is well kept and the room was tidy and clean.
1 nacht verbleven in december 2023
Reactie van Jay op 10 jan 2024
Thank you for noticing the TLC our staff puts into your experience! We are continually improving our property, including a new elevator, an automated entry door, and more.

8/10 – Goed

Travis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023
Reactie van Jay op 10 jan 2024
Thank you for your feedback!

10/10 – Uitstekend

Renee

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a perfect 1 night stop while we were traveling from WA to CA! It was pleasantly clean and seemed to be in a safe area. Plus Dutch Bros is just down the street! The staff was also very friendly and helpful!
1 nacht verbleven in december 2023
Reactie van Jay op 10 jan 2024
Appreciate the review! We are a perfect stop for any road warrior to rest up and get refuel for your journey. We hope to see you again the next time you are in the area.

10/10 – Uitstekend

Max

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Jay op 10 jan 2024
Appreciate the feedback