The hotel is run by the owner's family, and they were very kind and friendly. They picked me up at the airport and dropped me off there with free service, and they stored my suitcase while I went to Macchu Picchu. The location of the hotel is not close to the central square of Cusco, but I could go there by taxi or Uber with only less than $2. It was only 10 min drive. Also, the room was very clean and large, warm water came from the shower, breakfast was good, and coca tea was served with free. I recommend that you should stay at this hotel when you are in Cusco, and of course, I will stay here again when I go to Cusco.