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Beoordelingen van Crowne Plaza Dar es Salaam, an IHG Hotel

3.5 out of 5
Crowne Plaza Dar es Salaam, an IHG Hotel
Magore St, Dar es Salaam

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 40 van 63 beoordelingen" "
Gastenscore: 8 - Goed. 13 van 63 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 63 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 63 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 63 beoordelingen" "

9,2/10

Netheid

8,8/10

Personeel en service

8,6/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

A.J.M.

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Het hotel is een oase van rust en comfort op een hectische locatie. Het is praktisch nieuw en er is gebruik gemaakt van kwalitatief hoogwaardige materialen. De inrichting is strak en rustgevend. De badkamer is heerlijk, de koffie- en theefaciliteiten op de kamer en de flesjes water iedere dag heel fijn. En daarbij heel vriendelijk en servicegericht personeel. Kortom, een heerlijk hotel dat ik iedereen zou aanraden.
7 nachten verbleven in november 2021

8/10 – Goed

Vinay

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed at the Crowne Plaza at the start of April for 5 nights. The staff were very helpful and obliging and when we requested a room change, it was no trouble. We had booked breakfast and there was plenty of choice - from continental to Swahili. Thank you Crowne Plaza for a lovely stay.
5 nachten verbleven in maart 2024
Reactie van RR op 15 apr 2024
Dear Vinay, Thank you so much for the feedback and we look forward to hosting you again.Have a nice day.Regards, Ravi Kumar Reddy

2/10 – Ontzettend slecht

Adanna

Zakenreiziger
I did not find that this property supports customers and was not contacted when I had issues with my reservation.
1 nacht verbleven in april 2024
Reactie van RR op 8 apr 2024
Dear Adanna, Firstly, I would like to apologize for the inconvenience caused to you. After checking with the team, it was noticed that you did not check -in and there was no communication from Expedia about your reservation. We have followed the Expedia booking policy.I am not sure how we can assist you here.Looking forward to your reply.Regards, Ravi Kumar ReddyGeneral Manager

10/10 – Uitstekend

Raksha

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very humble and always there to please. Thank you!
4 nachten verbleven in maart 2024
Reactie van RR op 4 apr 2024
Thank you so much for your feedback we look forward to hosting you again.Regards, Ravi Kumar ReddyGeneral Manager

8/10 – Goed

Daniel

1 nacht verbleven in maart 2024
Reactie van Ravi op 8 apr 2024
Dear Guest, Thank you for your feedback, hoping you host you again soon.Regards, Ravi Kumar ReddyGeneral Manager

10/10 – Uitstekend

Michael

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Secured
6 nachten verbleven in februari 2024
Reactie van Ravi op 14 feb 2024
Dear Micheal, Thank you so much for the wonderful review, we look forward to hosting you soon shortly.Regards, Ravi

10/10 – Uitstekend

Philip

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Ravi op 12 feb 2024
Dear Philip, Thank you so much for the feedback, we look forward to hosting you soon. Regards, Ravi

10/10 – Uitstekend

William Jeremiah

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Ravi op 12 feb 2024
Dear William, Thank you so much for the feedback, we look forward to hosting you soon. Regards, Ravi

6/10 – Redelijk

Jose

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Christer Missana, Guest Relations op 2 nov 2023
Dear Jose,Thank you for taking the time to tell us about your experience at Crowne Plaza DAR ES SALAAM.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 – Uitstekend

Martin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Narender Singh op 8 okt 2023
Dear Valued Guest, Greetings! Thank you for choosing Crowne Plaza Dar es Salaam, and I am happy to know that you had a great stay with us, looking forward to hosting you again in the near future. Regards, Narender Singh. Operations Manager. Crowne Plaza Dar Es Salaam.

10/10 – Uitstekend

Shilpa Gopala

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A very pleasant stay, would highly recommend for business travellers
4 nachten verbleven in augustus 2023
Reactie van Narender Singh op 4 sep 2023
Dear Valued Guest, Greetings! Thank you for choosing Crowne Plaza Dar es Salaam, and I am happy to know that you had a great stay with us, looking forward to hosting you again in the near future. Regards, Narender Singh. Operations Manager. Crowne Plaza Dar Es Salaam.

8/10 – Goed

Elisabeth

1 nacht verbleven in augustus 2023
Reactie van Narender Singh op 28 aug 2023
Dear Valued Guest,Greetings from Crowne Plaza Dar Es Salaam!Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us. We are looking forward to host you soon in nearest future. Warm regards, Narender Singh.

10/10 – Uitstekend

Joseph

2 nachten verbleven in juli 2023
Reactie van Narender Singh op 21 aug 2023
Dear Valued Guest, Greetings! Thank you for choosing Crowne Plaza Dar es Salaam, and I am happy to know that you had a great stay with us, looking forward to hosting you again in the near future. Regards, Narender Singh

8/10 – Goed

Sara

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Ravi op 25 mei 2023
Dear Sara,Thank you for the review, we are truly delighted to receive this.Once again thank you. Regards, Ravi Crowne Plaza Dar es Salaam

10/10 – Uitstekend

Andrew

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Business Trip to Dar es Salaam
The second stay at the Crowne Plaza in Dar es Salaam is always a pleasure. Good food and clean rooms, and friendly staff in the reception. The gym is ideal on the first floor, and the hotel is approximately 10km from the International Airport.
2 nachten verbleven in april 2023
Reactie van Ravi op 10 mei 2023
Dear Guest, Thank you so much for the lovely feedback, we are looking forward to welcoming you again.Have a great day ahead! Ravi Reddy General Manager

10/10 – Uitstekend

Aggrey

1 nacht verbleven in april 2023
Reactie van Ravi op 10 mei 2023
Dear Guest, Thank you for the feedback, looking forward to welcoming you again with the Crowne Plaza Hotel Dar.Have a great day ahead. Ravi ReddyGeneral Manager

4/10 – Matig

Baraka

Zakenreiziger
Negatief: Personeel en service
Security is excellent, customer service is not good and it is like people are being pushed to work.
4 nachten verbleven in maart 2023
Reactie van RR op 10 mrt 2023
Dear Baraka, Thank you for the feedback, I am sorry to hear this, could you specify anything in particular so I could focus on the training needs here?Looking forward to hearing from you soon, apologies once again.Regards,Ravi Reddy General Manager

10/10 – Uitstekend

Moutie

1 nacht verbleven in februari 2023
Reactie van RR op 9 mrt 2023
Dear Moutie,Thank you for giving us a positive review, I am delighted that you had a good stay with us, looking forward to hosting you in the future, have a good day.Ravi Reddy General Manager Crowne Plaza Dar es Salaam

10/10 – Uitstekend

Nicolas

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
An amazing hotel to stay in
An amazing hotel to stay in for business visits; equipped with modern facilities, friendly staff and a clean environment.
1 nacht verbleven in september 2022
Reactie van Ravi Reddy op 25 sep 2022
Dear Guest,This review made our day!Thank you so much for taking the time to leave us this amazing review. We truly appreciate your kind words about our customer service.We look forward to welcoming you back in the very near future.Ravi Reddy General Manager

2/10 – Ontzettend slecht

Bennie

Negatief: Netheid, personeel en service
4 nachten verbleven in augustus 2022
Reactie van Ravi Reddy op 13 sep 2022
Dear Guest, We apologize for our shortcomings, I hope your issue has been resolved now, please feel free to contact us for any queries.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The place to stay in Dar Es Salaam Central
This is always my nr 1 place to stay in Dar Es Salaam when I go there for business. Rooms are comfortable, great breakfast, excellent location. Nothing to complain about and they also have 24hour check in, if your flight arrive at an unusual time.
5 nachten verbleven in november 2021

10/10 – Uitstekend

Thaddeus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2021
Reactie van Anneke op 23 sep 2021
Thank you for the feedback received, it is much appreciated

8/10 – Goed

Muhammad

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Value for money
Nice hotel Breakfast service was too slow and needs improvement. No other issues
6 nachten verbleven in september 2021
Reactie van Anneke op 23 sep 2021
Thank you for the feedback received. Hope to welcome you back soon.

10/10 – Uitstekend

Michiel

1 nacht verbleven in september 2021

10/10 – Uitstekend

Luis Antonio

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
6 nachten verbleven in september 2021
Reactie van Anneke op 18 sep 2021
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Petrus

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Value for money
Great stay here. Service great. Helpful staff. They even let me checkout late. Will stay here again
2 nachten verbleven in september 2021
Reactie van Anneke op 18 sep 2021
Thanks for staying with us. We appreciate your feedback!

2/10 – Ontzettend slecht

Mustafa

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2021

10/10 – Uitstekend

Shafiq

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place
Nice place, good and clean room.
1 nacht verbleven in augustus 2021
Reactie van Anneke op 9 aug 2021
Thank you for the feedback received, much appreciated

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
This is a fairly new property so clean and well planned. However staff are not experienced - food took over an hour and then incomplete, despite hotel being almost empty.
1 nacht verbleven in juli 2021
Reactie van Anneke op 5 aug 2021
Thank you for the feedback received, we will address the matter with management.

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in juni 2021
Reactie van Anneke op 5 aug 2021
Thank you

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great management.. I had an early departure at 4 AM… When I got downstairs they had breakfast and cappuccino waiting for me to go. Great service.
1 nacht verbleven in juni 2021
Reactie van Anneke op 5 aug 2021
Thank you for the awesome feedback, glad you had a great time with us. Hope to see you in the future.

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in mei 2021

10/10 – Uitstekend

Frans A

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great option for Dar Es Salaam
I really enjoyed my stay at City Lodge and will stay here again on future business trips. Nice and clean rooms with everything you need. Good breakfast, limited dinner options but good. I asked them to pick me up at the airport, overall a very good experience
6 nachten verbleven in april 2021
Reactie van Anneke op 28 apr 2021
We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It is a nice cozy hotel. Lots of food places around. The staff is friendly and courteous.
5 nachten verbleven in januari 2021

10/10 – Uitstekend

Joe, Marangu, Kilimanjaro

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff worked very well as a most likely reduced-sized team during these very difficult times with COVID. They all made me feel very much at home. When coming to Dar again, I will stay here, hopefully during better economic times for them.
3 nachten verbleven in december 2020
Reactie van Anneke op 16 dec 2020
We were very pleased to note that you rated us so highly and will continue with our commitment to kindness and service excellence. We look forward to welcoming you as our guest to our hotels again soon.

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in november 2020
Reactie van Anneke op 9 jan 2021
Thank you,

6/10 – Redelijk

Nick, Zanzibar

Zakenreiziger, Reisde met partner
Positief: Netheid
the Property was fine neat and clean the few staff that were around were friendly and helpful but service was slow due to low staffing. charging 20 $ per person for breakfast is ridiculous !!!!
1 nacht verbleven in oktober 2020

8/10 – Goed

Zoe, Gaborone

Zakenreiziger
Staff very friendly, hotel clean. Didn't like the wardrobe, hanging space not suitable for dresses. Because of that i will not go back.
7 nachten verbleven in februari 2020
Reactie van The CLHG Team op 12 mrt 2020
Dear Zoe Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate your valuable feedback which will be shared with the management team. We hope you will reconsider and continue to be one of our loyal guests going forward. With kind regards

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quiet, friendly staff, peaceful, in the city center, spacious rooms.
1 nacht verbleven in februari 2020
Reactie van The CLHG Team op 3 mrt 2020
Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and sincerely appreciate the great feedback and rating! We hope to welcome you as our guest again soon.  With kind regards

10/10 – Uitstekend

Doctor

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
perfect
It was excellent. Good food. I enjoyed breakfast. The rooms were excellent as if i was the first to use after building the hotel. The staffvery much welcoming
4 nachten verbleven in februari 2020
Reactie van The CLHG Team op 1 mrt 2020
Dear Doctor Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and sincerely appreciate your great feedback and rating! We hope to welcome you as our guest again soon.  With kind regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2020
Reactie van The CLHG Team op 1 mrt 2020
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and sincerely appreciate the great rating! We hope to welcome you as our guest again soon.  With kind regards

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is immaculate and very clean! The warmth of the staff made it easy to be away from home and were super helpful! I would highly recommend City Lodge if you are planning to stay in Dar es Salaam.
4 nachten verbleven in november 2019
Reactie van The CLHG Team op 12 feb 2020
Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and that our staff WOW'd you with their great service! We sincerely appreciate your awesome feedback and hope to welcome you as our guest again soon.  With kind regards

6/10 – Redelijk

Geverifieerde reiziger

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2020
Reactie van The CLHG Team op 9 jan 2020
Thank you for taking the time to review our lovely hotel. We hope to welcome you as our guest again soon.  With kind regards

10/10 – Uitstekend

Meddy, Dar es Salaam, Tanzania

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location in the city center, spacious rooms, quiet, friendly and helpful staff. Modern facilities for gym and conferences.
1 nacht verbleven in december 2019
Reactie van The CLHG Team op 29 dec 2019
Dear Meddy Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and sincerely appreciate your awesome feedback and the great rating! We hope to welcome you as our guest again soon.  With kind regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2019
Reactie van Dirco Botha op 17 dec 2019
Thank you for Choosing City Lodge Hotel Dar Es Salaam. We glad to see you enjoyed your stay. We hope you will return to City Lodge Hotel Dar Es Salaam in the very near future Warm & Kind Regards

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
I liked the location. Its new hotel . One thing they need to add is airconditioni g in the lift and room lobbys
3 nachten verbleven in november 2019
Reactie van Anneke op 3 dec 2019
Thank you kindly, we sincerely appreciate the extra time you took to offer some valuable feedback regarding the air conditioning and we will certainly consider your suggestions

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Modern, comfortable, plenty of parking, great breakfast, spacious rooms, friendly guests, middle of city center. Perfect for short business trips
1 nacht verbleven in november 2019
Reactie van Anneke op 3 dec 2019
Thank you kindly for the feedback received. We are delighted that we have WOW'd you with our great hotel and hope to welcome you as our guest to our hotels again soon

10/10 – Uitstekend

Andreas

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019
Reactie van Anneke op 4 nov 2019
Dear Andreas, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Kind regards Anneke

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in oktober 2019
Reactie van The CLHG Team op 30 okt 2019
Thank you for taking the time to review our lovely hotel. We are pleased that you enjoyed your stay and hope to welcome you as our guest again soon.  With kind regards

10/10 – Uitstekend

Andreas

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Min bästa hotellupplevelse i Dar es Salaam
Efter att under flera år besökt Dar es Salaam i tjänsten några gånger per år har jag funnit ett nytt favorithotell - Citu Lodge Hotel gav mig den bästa hotellupplevelsen jag någonsin haft i Dar es Salaam!
2 nachten verbleven in oktober 2019
Reactie van The CLHG Team op 30 okt 2019
Dear Andreas Thank you for taking the time to review our lovely hotel. We are delighted that you enjoyed your stay and sincerely appreciate your awesome feedback and the great rating! We hope to welcome you as our guest again soon.  With kind regards