Een buitenzwembad

Beoordelingen van Hyatt Regency Dar Es Salaam, The Kilimanjaro

5 out of 5
Hyatt Regency Dar Es Salaam, The Kilimanjaro
Kivukoni Street, P O Box 9574, Dar es Salaam

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 174 van 259 beoordelingen" "
Gastenscore: 8 - Goed. 63 van 259 beoordelingen" "
Gastenscore: 6 - Redelijk. 10 van 259 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 259 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 259 beoordelingen" "

9,6/10

Netheid

9,2/10

Personeel en service

9,4/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Francisco Jose

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was amazing. The staff was amazing. Breakfast was always good. I love it. This will be the only hotel i stay at when visiting Dar es Salaam
3 nachten verbleven in april 2024
Reactie van H. S op 29 apr 2024
Thank you Francisco for staying with us and for your positive feedback. We truly appreciate your kind words about our staff, breakfast and hotel. We are thrilled we were able to meet your expectations. We look forward to hosting you again. Thank you sincerely,Hyatt Regency Dar es Salaam.

10/10 – Uitstekend

Francisco Jose

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a great experience for visiting my first time. The staff was exceptional and my room was amazing. The only problem i had firing my time in Tanzania was the nonstop rain and flooding. Other than that the trip was amazing. I couldn't have picked a better hotel to stay in.
8 nachten verbleven in april 2024
Reactie van H. S op 24 apr 2024
Thank you Francisco for staying with us and for your kind review! We are delighted to learn that you had such a wonderful experience. We will certainly let our staff know that you were pleased with their services. However, I apologize for the inconvenience caused by the rain. Unfortunately, the weather is beyond our control. We look forward to welcoming you back in the very near future.Thank you sincerely,Hyatt Regency Dar es Salaam.

10/10 – Uitstekend

Fatuma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I loved it, am definitely going back
2 nachten verbleven in april 2024
Reactie van H. S op 15 apr 2024
Thank you Fatuma for your positive feedback. We are happy we were able to meet your expectations. We look forward to hosting you again. With best regards,Hyatt Regency Dar es Salaam

10/10 – Uitstekend

Tata

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Courteous, professional staff from the Reservation Manager Timothy and his team to the dining services, the Swahili dinner, drivers transfers from airport to hotel and back. All round outstanding property! Keep up the excellent standars and customer care!
6 nachten verbleven in maart 2024
Reactie van H. S op 21 mrt 2024
Thank you Tata for your kind review! We truly appreciate your kind words about our staff, particularly our hotel Manager Mr. Timothy and the entire team. It is definitely a boost for us every time we hear positive reviews such as this. We are happy we were able to meet your expectations. We look forward to hosting you again.With best regards,Hyatt Regency Dar es Salaam

10/10 – Uitstekend

Rosemin

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent
2 nachten verbleven in januari 2024
Reactie van H. S op 21 mrt 2024
Thank you Rosemin for your positive feedback and your 5star rating. Hoping to see you again soon.Hyatt Regency Dar es Salaam.

10/10 – Uitstekend

Abdirahman

1 nacht verbleven in maart 2024
Reactie van H. S op 5 apr 2024
Thank you Abdirahman for your 5star rating.

8/10 – Goed

Hussein, Riyadh

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was perfect. One star off because I was given twin beds while I booked a king bed room. I was too exhausted to call for a changing room
1 nacht verbleven in maart 2024
Reactie van H. S op 21 mrt 2024
Thank you Hussein for staying with us and for your feedback. I am glad to hear that overall, your experience was positive, except for the twin beds issue. Please note that your concern has been passed on to our reservation's supervisor. I apologize again for the inconvenience. We hope you will visit again soon and allow us to exceed your expectations.Take care!Hyatt Regency Dar es Salaam.

10/10 – Uitstekend

Louis

5 nachten verbleven in februari 2024
Reactie van H. S op 21 mrt 2024
Thank you Louis for a perfect rating.

10/10 – Uitstekend

Harry

1 nacht verbleven in februari 2024
Reactie van H. S op 16 feb 2024
Thank you Harry for choosing our hotel and for your exceptional rating. Hoping to see you again soon.

10/10 – Uitstekend

Sharifa

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staffs, makes you feel at home. Tumain is extremely excellent in costumer services. and the food is delicious.
2 nachten verbleven in januari 2024
Reactie van H. S op 5 feb 2024
Thank you Sharifa for your kind review. We appreciate your positive feedback about our staff, particularly Tumaini. I will certainly let him know that you were pleased with his service. Also, thank you for your good comment about our food. I am glad we were able to meet your expectations. We look forward welcoming you back again soon. With kind regards, Hyatt Regency Dar es Salaam.

10/10 – Uitstekend

yasna

2 nachten verbleven in december 2023
Reactie van H. S op 16 feb 2024
Thank you yasna for a perfect rating. We hope to see you again soon.

10/10 – Uitstekend

Joachim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dar e's salaam
Ganske godt hotel, men sløv room service og de glemmer det man bestiller.
3 nachten verbleven in januari 2024
Reactie van H. S op 16 feb 2024
Thank you Joachim for staying with us and for your exceptional rating. We appreciate your positive feedback about our hotel. However, I am sorry to hear that our room service didn't meet your expectations. This has been passed on to our food and beverage manager who will follow up with his team. We look forward to seeing you again soon.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel, but slow service
Nice hotel, but really slow service. We had to wait almost 40 minutes every time we ordered something at restaurent at the hotel.
3 nachten verbleven in december 2023
Reactie van H. S op 9 jan 2024
Dear Guest,Thank you for taking the time to review your stay with us. However, I am sorry to hear you had a bad experience at the restaurant, particularly the issue of slow service. I have personally addressed this with our food and beverage manager, who will follow up with his team to ensure this will not happen again. Thank you for bringing this to my attention. Your feedback helps us to do better.We look forward to welcoming you back in the very near future.With kind regards,Hyatt Regency Dar es Saalam.

2/10 – Ontzettend slecht

Esther, Dubai

Reactie van H. S op 9 jan 2024
Thank you Esther for your review. What could we have done better to exceed your expectations? The score of 1 suggests that you were dissatisfied with certain aspects of the experience.We look forward to hearing from you.Hyatt Regency Dar es Salaam.

2/10 – Ontzettend slecht

Esther, Dubai

1 nacht verbleven in januari 2024
Reactie van H. S op 9 jan 2024
Thank you Esther for your review. What could we have done differently to exceed your expectations?We would like to know more.Hyatt Regency Dar es Salaam.

10/10 – Uitstekend

Siad

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van H. S op 3 jan 2024
Thank you Siad for a perfect rating.

10/10 – Uitstekend

Daniel, München

Good Hotel with nice view and professional staff.
4 nachten verbleven in december 2023
Reactie van H. S op 3 jan 2024
Thank you Daniel for your kind review and for a perfect rating. We are happy we were able to meet your expectations. We look forward to seeing you again soon.Hyatt Regency Dar es Salaam.

10/10 – Uitstekend

Theresa

1 nacht verbleven in december 2023
Reactie van H. S op 3 jan 2024
Thank you Theresa for your 5star rating.

10/10 – Uitstekend

Michelle

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First the staff are excellent, every single person that works at the Hyatt is friendly, helpful, just amazing all around. The food is the best though, in all the restaurant on property. Their food is fresh, delicious, they use local produce to make the meals. I travelled extensively and The Hyatt Dar Es Salaam was one of the best places i have stayed because the people made the experience AMAZING.
5 nachten verbleven in december 2023
Reactie van H. S op 28 dec 2023
Thank you Michelle for a wonderful review! We truly appreciate your positive feedback about our team members and food. I am very happy to hear that our staff we able to meet your expectations. We look forward to welcoming you back soon.With kind regards,Hyatt Regency Dar es Salaam.

10/10 – Uitstekend

Jinwook

5 nachten verbleven in december 2023
Reactie van H. S op 28 dec 2023
Thank you Jinwook for a perfect rating of ten. I am happy we were able to meet your expectations.

8/10 – Goed

Lewis

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van H. S op 28 dec 2023
Thank you Lewis for your review. Hoping to see you again soon.

6/10 – Redelijk

hasan ilkin

3 nachten verbleven in november 2023
Reactie van H. S op 28 dec 2023
Thank you hasan ilkin for your review. What could we have done better to exceed your expectations?

10/10 – Uitstekend

Alma

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van H. S op 17 nov 2023
Thank you Alma for a perfect rating of 5. We hope to see you again soon.Hyatt Regency Dar es Salaam

10/10 – Uitstekend

Mary

2 nachten verbleven in november 2023
Reactie van H. S op 15 nov 2023
Thank you Mary for your review and for a perfect rating.

10/10 – Uitstekend

heat

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel is heavenly. Stayed 9 nights and enjoyed every minute. There’s always a space that’s just perfect for your mood at every moment.
8 nachten verbleven in november 2023
Reactie van H. S op 14 nov 2023
Thank you heat for your kind review. We appreciate your positive feedback about our hotel. We are happy we were able to meet your expectations. We hope to see you again soon.With kind regards,Hyatt Regency Dar es Salaam.

8/10 – Goed

Maryline

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly Staff
Was good although their response to requests can be a bit slow. The staff are friendly, the place is very clean with a beautiful sea view.
3 nachten verbleven in november 2023
Reactie van H. S op 13 nov 2023
Thank you Maryline for your review and for staying with us. I am happy to note that overall your experience was positive. However, I am sorry to hear that we are slow in responding to requests. Please note that your concern has been passed on to our team.We look forward to welcoming you back in the very near future.With kind regards,Hyatt Regency Dar es Salaam.

10/10 – Uitstekend

Fiordaliza

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The weather is beautiful the hotel is amazing
3 nachten verbleven in oktober 2023
Reactie van H. S op 10 okt 2023
Thank you Fiordaliza for your kind review. We appreciate your positive feedback about our hotel and the weather in Dar es Salaam. We hope to see you again soon.With kind regards,Hyatt Regency Dar es Salaam

10/10 – Uitstekend

Steve

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2023
Reactie van H. S op 6 sep 2023
Thank you for giving us a perfect rating.

10/10 – Uitstekend

Thomas

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in augustus 2023
Reactie van H. S op 6 sep 2023
Thank you Thomas for leaving us a perfect rating.

10/10 – Uitstekend

Samuel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2023
Reactie van H. S op 6 sep 2023
Thank you Samuel for the generous rating of ten.

2/10 – Ontzettend slecht

latifa

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff were very helpful and friendly. Especially the reception staff. I have to mention the two staff by their names Rehema and Shaban at the reception desk they were amazing, welcoming and very friendly. I had an amazing experience at the Hyatt. I will definitely come back.
1 nacht verbleven in augustus 2023
Reactie van H. S op 16 aug 2023
Thank you latifa for taking the time to review your stay with us. We appreciate your positive feedback about our staff, particularly Rehema and Shaban at the reception desk. I am glad to hear that they exceeded your expectations. Looking forward to seeing you again soon.With kind regards, Hyatt Regency Dar es Salaam.

10/10 – Uitstekend

Fesshaye

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very friendly and respectful
4 nachten verbleven in augustus 2023
Reactie van H. S op 16 aug 2023
Thank you Fesshaye for your positive feedback. I am glad to hear that our staff exceeded your expectations. We hope to see you again soon.With kind regards, Hyatt Regency Dar es Salaam.

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van H. S op 16 aug 2023
Thank you Sandra for your review.

10/10 – Uitstekend

Sang-Heui

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van H. S op 28 jul 2023
Thank you Sang-Heui for staying with us and for a perfect rating.

10/10 – Uitstekend

Francisco

1 nacht verbleven in juli 2023
Reactie van H. S op 16 aug 2023
Thank you Francisco for your 5star rating.

10/10 – Uitstekend

Iordan

2 nachten verbleven in juli 2023
Reactie van HS op 24 jul 2023
Thank you lordan for a perfect rating of ten. Hoping to see you again soon.

10/10 – Uitstekend

yunho

3 nachten verbleven in juli 2023
Reactie van HS op 24 jul 2023
Thank you for a good score.

8/10 – Goed

Shashi

Reisde met familie
Positief: Netheid, personeel en service
Location
2 nachten verbleven in juli 2023
Reactie van HS op 24 jul 2023
Thank you Shashi for your review.

10/10 – Uitstekend

Murat

1 nacht verbleven in juni 2023
Reactie van HS op 3 jul 2023
Thank you Murat for giving us a perfect rating. Hoping to see you again soon.With kind regards,Hyatt Regency Dar es Salaam

10/10 – Uitstekend

Jim

2 nachten verbleven in juni 2023
Reactie van HS op 3 jul 2023
Thank you Jim for your 5star rating. Looking forward to seeing you again soon. With best regards, Hyatt Regency Dar es Salaam

2/10 – Ontzettend slecht

David

They forgot to charge us for a few food items, and proceeded to call/email/text us about the $35 charge about 8 times in the timespan of an hour. Ridiculous. Our room was also dirty and damaged.
1 nacht verbleven in mei 2023
Reactie van HS op 31 mei 2023
Thank you David for staying with us and for taking the time to review your stay. We are sorry that your experience at our hotel didn't match your expectations. Please note that your concerns have been passed on to our management. We hope to be able to welcome you back on a return visit to Dar es Salaam.With kind regards,Hyatt Regency Dar es Salaam

10/10 – Uitstekend

William

1 nacht verbleven in mei 2023
Reactie van HS op 31 mei 2023
Thank you William for a perfect rating.

10/10 – Uitstekend

Ahmed

5 nachten verbleven in mei 2023
Reactie van HS op 18 mei 2023
Thank you Ahmed for a perfect rating of ten. Hoping to see you again soon.Hyatt Regency Dar es Salaam

8/10 – Goed

Pekka

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Best in city
The service was excellent as always - balancing stylishly between professional and personal for frequent guests. The room decor is showing some wear and tear. Housekeeping and cleanliness 10/10.
3 nachten verbleven in mei 2023
Reactie van HS op 18 mei 2023
Thank you Pekka for taking the time to review your stay with us. We appreciate your positive feedback about our service, housekeeping and cleanliness. Regarding the condition of room decor, this has been communicated to the management.Looking forward to welcoming you back in the very near future.With kind regards,

10/10 – Uitstekend

Patrick

2 nachten verbleven in mei 2023
Reactie van HS op 18 mei 2023
Thank you Patrick for the generous rating. Hyatt Regency Dar es Salaam

8/10 – Goed

Beatrice

2 nachten verbleven in april 2023
Reactie van HS op 18 mei 2023
Thank you Beatrice for your review.

10/10 – Uitstekend

Darrell

2 nachten verbleven in april 2023
Reactie van HS op 18 mei 2023
Thank you Darrell for your 5star rating.

10/10 – Uitstekend

Brennan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2023
Reactie van HS op 18 mei 2023
Thank you Brennan for your 5star rating.

10/10 – Uitstekend

Korede

2 nachten verbleven in maart 2023

10/10 – Uitstekend

Richmond

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the enviroment
2 nachten verbleven in maart 2023
Reactie van HS op 6 mrt 2023
Thank you Richmond for your review.